AbleCommerce Shopping Cart Software

All Paypal payments posted using this gateway show up in paypal as a subscription payment..

I have a wholesale customer and if we create a order for him in admin the discount works fine but if he creates a order it shows the discount until the final checkout page and then removes the discounts. Any idea on where this could be coming from?

Don't see why that would be a issue. Just use the "include orders already exported" check box when publishing them.

Been getting this type of error for the last 2 days. Any suggestions? Error obtaining rate quote for shipping method 'UPS 3-Day Select®'. Exception: The request was aborted: Could not create SSL/TLS secure channel.Stack Trace: at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) ...

Paypal said there was a way to take paypal payments without the customer leaving the site. From what I can tell that is the Braintree integration but on the help page it shows paypal as a checkout option but when I added the gateway it does not. First picture is when I went to add the gateway.. seco...

We have a United Kingdom customer that for some reason USPS will not give a First class rate for. We have other United Kingdom customers that where offered the service but we cannot figure this out. The log doesn't show the service at all.. Are certain areas in the UK not allowed this service?

Shows Breakdown or Summarize on mine and we are using Summarize.

VERSION: 7.0.92.9476
Release Label: GoldR12SR2

Here is the log of one of the problem orders we had. I believe it was before and then after the order was finalized in the system. It is a problem with the total kit price being used before and the individual items being used after to calculate tax. The image shows the difference using file compare.

Still broken for orders with discounts due to rounding in AC. If you guys dont want to fix this stuff can we have the CommerceBuilder.Taxes code so we can fix it ourselves??

While there is still a bug with the Avalara implementation we did find a workaround. In Avalara they have a setting (not the default one) to calculate tax based on order totals rather than line items which seems to have fixed this issue.

Wow.. top notch customer service here guys!

Bueller.. Bueller

Hello?

Is that clear enough or do you need more info?

This is the issue.. we verified this by looking at the avalara logs. A kit (maybe only ones with hidden items) every time it is sent to Avalara uses the total price of the kit to ask for the tax calculation. But when the final order is created in the store AFTER paying each individual item in the ki...

I am sorry.. it is not a bug that your system using built in features does not work correctly????????? During check out you send the main kit header price ONLY to Avalara for tax calculation After they pay and you save the order you send each part INDIVIDUALLY to Avalara for tax calculation So its i...

Orders that are paid in paypal are not being marked paid in my store..

Just create a order that adds tax.. then try and change the order to $0.

If we create a manual order in the backend to for instance send a replacement part. During the order creation tax is collected but then we go in and zero the item and shipping but we cannot zero the tax.. unless I am missing something?

We just started using Avalara and we are having a issue where orders are 1 or 2 cents positive or negative. This makes the order show paid but stay in payment pending. We turned on the logs and tracked down the issue. Before order creation AC sends the header item only of kits and uses the total com...

This has been mentioned before.. wish it worked that way. Awhile back they changed it so you can make credit card payments that do not go through not create orders but paypal still allows it..

AbleCommerce GoldR12SR2 (build 9476) Create a 10% discount and apply it to a customer (not sure if this matters) and do a specific discount and select all products (or the ones you plan to test with). This will give a 10% discount Now create a global 15% discount and set to same customer.. This setu...

I know this is gold so this probably will not be addressed but figured I would post it anyways. If a discount for say 20% is set to specific even though no categories or products are selected it will apply that discount to all items but if you have another higher lvl discount it will not be applied....

Correct.. as I said in the beginning "The only way to adjust this that I have seen is to go in and edit every items price in shipstation manually. " This just really sucks when you have 50 or so items and they all have different discounts based on volume discounts. What is the logic with AC not stor...