Search found 1258 matches

by compunerdy
Mon Jun 08, 2020 12:02 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 10
Views: 1718

Re: Avalara Bug

Still broken for orders with discounts due to rounding in AC. If you guys dont want to fix this stuff can we have the CommerceBuilder.Taxes code so we can fix it ourselves??
by compunerdy
Mon May 25, 2020 11:39 am
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 10
Views: 1718

Re: Avalara Bug

While there is still a bug with the Avalara implementation we did find a workaround. In Avalara they have a setting (not the default one) to calculate tax based on order totals rather than line items which seems to have fixed this issue.
by compunerdy
Wed May 20, 2020 2:35 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 10
Views: 1718

Re: Avalara Bug

Wow.. top notch customer service here guys!
by compunerdy
Wed May 13, 2020 11:45 am
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 10
Views: 1718

Re: Avalara Bug

Bueller.. Bueller
by compunerdy
Fri May 08, 2020 12:52 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 10
Views: 1718

Re: Avalara Bug

Hello?
by compunerdy
Tue May 05, 2020 3:21 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 10
Views: 1718

Re: Avalara Bug

Is that clear enough or do you need more info?
by compunerdy
Mon May 04, 2020 12:02 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 10
Views: 1718

Re: Avalara Bug

This is the issue.. we verified this by looking at the avalara logs. A kit (maybe only ones with hidden items) every time it is sent to Avalara uses the total price of the kit to ask for the tax calculation. But when the final order is created in the store AFTER paying each individual item in the ki...
by compunerdy
Fri May 01, 2020 11:35 am
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 10
Views: 1718

Re: Avalara Bug

I am sorry.. it is not a bug that your system using built in features does not work correctly????????? During check out you send the main kit header price ONLY to Avalara for tax calculation After they pay and you save the order you send each part INDIVIDUALLY to Avalara for tax calculation So its i...
by compunerdy
Mon Apr 27, 2020 4:26 pm
Forum: AbleCommerce GOLD
Topic: Anyone else having paypal issues today?
Replies: 0
Views: 1090

Anyone else having paypal issues today?

Orders that are paid in paypal are not being marked paid in my store..
by compunerdy
Fri Apr 17, 2020 11:31 am
Forum: AbleCommerce GOLD
Topic: Another Avalara issue/question
Replies: 2
Views: 701

Re: Another Avalara issue/question

Just create a order that adds tax.. then try and change the order to $0.
by compunerdy
Thu Apr 16, 2020 3:03 pm
Forum: AbleCommerce GOLD
Topic: Another Avalara issue/question
Replies: 2
Views: 701

Another Avalara issue/question

If we create a manual order in the backend to for instance send a replacement part. During the order creation tax is collected but then we go in and zero the item and shipping but we cannot zero the tax.. unless I am missing something?
by compunerdy
Wed Apr 15, 2020 1:49 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 10
Views: 1718

Avalara Bug

We just started using Avalara and we are having a issue where orders are 1 or 2 cents positive or negative. This makes the order show paid but stay in payment pending. We turned on the logs and tracked down the issue. Before order creation AC sends the header item only of kits and uses the total com...
by compunerdy
Wed Feb 19, 2020 4:30 pm
Forum: AbleCommerce GOLD
Topic: Automatically Cancel Abandoned Paypal payments?
Replies: 2
Views: 2505

Re: Automatically Cancel Abandoned Paypal payments?

This has been mentioned before.. wish it worked that way. Awhile back they changed it so you can make credit card payments that do not go through not create orders but paypal still allows it..
by compunerdy
Tue Feb 11, 2020 10:54 am
Forum: AbleCommerce GOLD
Topic: Found a bug with discounts
Replies: 3
Views: 1935

Re: Found a bug with discounts

AbleCommerce GoldR12SR2 (build 9476) Create a 10% discount and apply it to a customer (not sure if this matters) and do a specific discount and select all products (or the ones you plan to test with). This will give a 10% discount Now create a global 15% discount and set to same customer.. This setu...
by compunerdy
Tue Feb 04, 2020 1:07 pm
Forum: AbleCommerce GOLD
Topic: Found a bug with discounts
Replies: 3
Views: 1935

Found a bug with discounts

I know this is gold so this probably will not be addressed but figured I would post it anyways. If a discount for say 20% is set to specific even though no categories or products are selected it will apply that discount to all items but if you have another higher lvl discount it will not be applied....
by compunerdy
Mon Nov 25, 2019 12:50 pm
Forum: AbleCommerce GOLD
Topic: Shipstation and customs form pricing
Replies: 8
Views: 3012

Re: Shipstation and customs form pricing

Correct.. as I said in the beginning "The only way to adjust this that I have seen is to go in and edit every items price in shipstation manually. " This just really sucks when you have 50 or so items and they all have different discounts based on volume discounts. What is the logic with AC not stor...
by compunerdy
Thu Nov 14, 2019 10:28 am
Forum: AbleCommerce GOLD
Topic: Shipstation and customs form pricing
Replies: 8
Views: 3012

Re: Shipstation and customs form pricing

If we have for instance a 10% sale.. the prices carried over to shipstation do not reflect the sale prices..just the normal prices.
by compunerdy
Tue Nov 05, 2019 2:48 pm
Forum: AbleCommerce GOLD
Topic: Shipstation and customs form pricing
Replies: 8
Views: 3012

Shipstation and customs form pricing

When orders are transferred to shipstation they do not reflect the discounted prices so customers are getting charged more for import fees. The only way to adjust this that I have seen is to go in and edit every items price in shipstation manually.

Is there a different way to approach this?
by compunerdy
Mon Jul 22, 2019 12:56 pm
Forum: AbleCommerce GOLD
Topic: Changes between gold and 9
Replies: 1
Views: 1978

Changes between gold and 9

Is there a list of all the new features of v9?
by compunerdy
Wed May 01, 2019 4:08 pm
Forum: AbleCommerce GOLD
Topic: Forums change?
Replies: 7
Views: 3331

Re: Forums change?

I guess there is no "problem" it is just a bit harder to see whats new, its skinnier, etc..
by compunerdy
Tue Apr 30, 2019 10:22 am
Forum: AbleCommerce GOLD
Topic: Forums change?
Replies: 7
Views: 3331

Forums change?

Is it just me or did the forums lose the skins?
by compunerdy
Tue Feb 05, 2019 6:43 am
Forum: AbleCommerce GOLD
Topic: Option to \ not create order unless it has a successful pay
Replies: 3
Views: 2092

Re: Option to \ not create order unless it has a successful pay

Same issue.. would love a fix for that.
by compunerdy
Tue Jan 15, 2019 2:23 am
Forum: AbleCommerce GOLD
Topic: Payeezy issue *critical*
Replies: 14
Views: 5363

Re: Payeezy issue *critical*

So far the fix seems to be working. Watch out for the other issue I have had with Payeezy which is any special characters in a customers info pushed to payeezy will cause a 404 error. For example "Icharge.Customer.Address: 808 ½ N 44th St" will cause a error and the payment will not go through. AC h...
by compunerdy
Fri Jan 04, 2019 5:58 am
Forum: AbleCommerce GOLD
Topic: Payeezy issue *critical*
Replies: 14
Views: 5363

Re: Payeezy issue *critical*

I did have it on and just turned it back off.. I will get the file sent over.
by compunerdy
Thu Jan 03, 2019 4:14 am
Forum: AbleCommerce GOLD
Topic: Payeezy issue *critical*
Replies: 14
Views: 5363

Re: Payeezy issue *critical*

I got my bank involved and said figure it out or I will be forced to switch processors so we will see what they find out. It is not a new issue for me.. I just found out about it but it has been happening ever since I switched to them back in April.