Search found 1261 matches

by compunerdy
Fri Oct 23, 2020 4:15 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

Shows Breakdown or Summarize on mine and we are using Summarize.
by compunerdy
Tue Oct 20, 2020 10:34 am
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

VERSION: 7.0.92.9476
Release Label: GoldR12SR2
by compunerdy
Mon Oct 19, 2020 1:33 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

Here is the log of one of the problem orders we had. I believe it was before and then after the order was finalized in the system. It is a problem with the total kit price being used before and the individual items being used after to calculate tax. The image shows the difference using file compare.
by compunerdy
Mon Jun 08, 2020 12:02 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

Still broken for orders with discounts due to rounding in AC. If you guys dont want to fix this stuff can we have the CommerceBuilder.Taxes code so we can fix it ourselves??
by compunerdy
Mon May 25, 2020 11:39 am
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

While there is still a bug with the Avalara implementation we did find a workaround. In Avalara they have a setting (not the default one) to calculate tax based on order totals rather than line items which seems to have fixed this issue.
by compunerdy
Wed May 20, 2020 2:35 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

Wow.. top notch customer service here guys!
by compunerdy
Wed May 13, 2020 11:45 am
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

Bueller.. Bueller
by compunerdy
Fri May 08, 2020 12:52 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

Hello?
by compunerdy
Tue May 05, 2020 3:21 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

Is that clear enough or do you need more info?
by compunerdy
Mon May 04, 2020 12:02 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

This is the issue.. we verified this by looking at the avalara logs. A kit (maybe only ones with hidden items) every time it is sent to Avalara uses the total price of the kit to ask for the tax calculation. But when the final order is created in the store AFTER paying each individual item in the ki...
by compunerdy
Fri May 01, 2020 11:35 am
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Re: Avalara Bug

I am sorry.. it is not a bug that your system using built in features does not work correctly????????? During check out you send the main kit header price ONLY to Avalara for tax calculation After they pay and you save the order you send each part INDIVIDUALLY to Avalara for tax calculation So its i...
by compunerdy
Mon Apr 27, 2020 4:26 pm
Forum: AbleCommerce GOLD
Topic: Anyone else having paypal issues today?
Replies: 0
Views: 1430

Anyone else having paypal issues today?

Orders that are paid in paypal are not being marked paid in my store..
by compunerdy
Fri Apr 17, 2020 11:31 am
Forum: AbleCommerce GOLD
Topic: Another Avalara issue/question
Replies: 2
Views: 959

Re: Another Avalara issue/question

Just create a order that adds tax.. then try and change the order to $0.
by compunerdy
Thu Apr 16, 2020 3:03 pm
Forum: AbleCommerce GOLD
Topic: Another Avalara issue/question
Replies: 2
Views: 959

Another Avalara issue/question

If we create a manual order in the backend to for instance send a replacement part. During the order creation tax is collected but then we go in and zero the item and shipping but we cannot zero the tax.. unless I am missing something?
by compunerdy
Wed Apr 15, 2020 1:49 pm
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 2717

Avalara Bug

We just started using Avalara and we are having a issue where orders are 1 or 2 cents positive or negative. This makes the order show paid but stay in payment pending. We turned on the logs and tracked down the issue. Before order creation AC sends the header item only of kits and uses the total com...
by compunerdy
Wed Feb 19, 2020 4:30 pm
Forum: AbleCommerce GOLD
Topic: Automatically Cancel Abandoned Paypal payments?
Replies: 2
Views: 2748

Re: Automatically Cancel Abandoned Paypal payments?

This has been mentioned before.. wish it worked that way. Awhile back they changed it so you can make credit card payments that do not go through not create orders but paypal still allows it..
by compunerdy
Tue Feb 11, 2020 10:54 am
Forum: AbleCommerce GOLD
Topic: Found a bug with discounts
Replies: 3
Views: 2261

Re: Found a bug with discounts

AbleCommerce GoldR12SR2 (build 9476) Create a 10% discount and apply it to a customer (not sure if this matters) and do a specific discount and select all products (or the ones you plan to test with). This will give a 10% discount Now create a global 15% discount and set to same customer.. This setu...
by compunerdy
Tue Feb 04, 2020 1:07 pm
Forum: AbleCommerce GOLD
Topic: Found a bug with discounts
Replies: 3
Views: 2261

Found a bug with discounts

I know this is gold so this probably will not be addressed but figured I would post it anyways. If a discount for say 20% is set to specific even though no categories or products are selected it will apply that discount to all items but if you have another higher lvl discount it will not be applied....
by compunerdy
Mon Nov 25, 2019 12:50 pm
Forum: AbleCommerce GOLD
Topic: Shipstation and customs form pricing
Replies: 8
Views: 3611

Re: Shipstation and customs form pricing

Correct.. as I said in the beginning "The only way to adjust this that I have seen is to go in and edit every items price in shipstation manually. " This just really sucks when you have 50 or so items and they all have different discounts based on volume discounts. What is the logic with AC not stor...
by compunerdy
Thu Nov 14, 2019 10:28 am
Forum: AbleCommerce GOLD
Topic: Shipstation and customs form pricing
Replies: 8
Views: 3611

Re: Shipstation and customs form pricing

If we have for instance a 10% sale.. the prices carried over to shipstation do not reflect the sale prices..just the normal prices.
by compunerdy
Tue Nov 05, 2019 2:48 pm
Forum: AbleCommerce GOLD
Topic: Shipstation and customs form pricing
Replies: 8
Views: 3611

Shipstation and customs form pricing

When orders are transferred to shipstation they do not reflect the discounted prices so customers are getting charged more for import fees. The only way to adjust this that I have seen is to go in and edit every items price in shipstation manually.

Is there a different way to approach this?
by compunerdy
Mon Jul 22, 2019 12:56 pm
Forum: AbleCommerce GOLD
Topic: Changes between gold and 9
Replies: 1
Views: 2191

Changes between gold and 9

Is there a list of all the new features of v9?
by compunerdy
Wed May 01, 2019 4:08 pm
Forum: AbleCommerce GOLD
Topic: Forums change?
Replies: 7
Views: 3836

Re: Forums change?

I guess there is no "problem" it is just a bit harder to see whats new, its skinnier, etc..
by compunerdy
Tue Apr 30, 2019 10:22 am
Forum: AbleCommerce GOLD
Topic: Forums change?
Replies: 7
Views: 3836

Forums change?

Is it just me or did the forums lose the skins?
by compunerdy
Tue Feb 05, 2019 6:43 am
Forum: AbleCommerce GOLD
Topic: Option to \ not create order unless it has a successful pay
Replies: 3
Views: 2392

Re: Option to \ not create order unless it has a successful pay

Same issue.. would love a fix for that.