Search found 570 matches

by Naveed
Fri Sep 18, 2020 8:28 am
Forum: AbleCommerce GOLD
Topic: Trying to add custom jquery code to the home page text area for bootstrap accordions
Replies: 3
Views: 4733

Re: Trying to add custom jquery code to the home page text area for bootstrap accordions

Hi, If you want to add script for all pages, then update the "base.master.cs" file. For this save the javascript code in some custom js file, and add the path of the js file. Same way other js files are being included. However if you only want to use it for home page or a specific page, you have to ...
by Naveed
Tue Aug 18, 2020 5:45 am
Forum: AbleCommerce GOLD
Topic: NVelocity-Work with dates within templates??
Replies: 4
Views: 5658

Re: NVelocity-Work with dates within templates??

Hi, I think you need to define a utility function on one of the C# classes already in the context. That utility function can be called to return you the current date. Here is some nvelocity references for help, unfortunately they do not discuss the DateTime issues you want to resolve. http://help.ab...
by Naveed
Mon Jul 13, 2020 8:26 am
Forum: AbleCommerce GOLD
Topic: UPS ship gateway broken
Replies: 16
Views: 35122

Re: UPS ship gateway broken

Hi,

Thanks for reporting the issue.
by Naveed
Fri Jul 10, 2020 12:08 am
Forum: AbleCommerce GOLD
Topic: Export of Product Variants not working
Replies: 2
Views: 4769

Re: Export of Product Variants not working

It seems related to some memory issue on the server.

Is there any error log available?

And if there is a very large catalog, then please try exporting a limited number of products at a time.
by Naveed
Wed Jun 03, 2020 7:17 am
Forum: AbleCommerce GOLD
Topic: Disable Paypal EXPRESS only? (and keep Paypal Standard)
Replies: 3
Views: 5391

Re: Disable Paypal EXPRESS only? (and keep Paypal Standard)

Hi, You can remove/disable the PayPal express checkout button from Basket page by following these steps: 1. Open ~/Basket.aspx page in some text or code editor and locate the following code near the end of the page code and comment it out: <uc1:PayPalExpressCheckoutButton ID="PayPalExpressCheckoutBu...
by Naveed
Tue Jun 02, 2020 10:05 am
Forum: AbleCommerce GOLD
Topic: Supported .Net Framework Versions...
Replies: 3
Views: 5404

Re: Supported .Net Framework Versions...

Hi,

I believe .NET framework 4.8 is backward compatible for earlier versions of .net frameworks. So, there should be no issue if you update to target .net framework 4.8.

The AC Gold is not officially tested for .net framework 4.8, but it should work.

Thanks.
by Naveed
Tue Jun 02, 2020 1:51 am
Forum: AbleCommerce GOLD
Topic: Supported .Net Framework Versions...
Replies: 3
Views: 5404

Re: Supported .Net Framework Versions...

Hi,

Please check this page for AC Gold requirements and .NET version support:

http://help.ablecommerce.com/#t=install ... ements.htm

The minimum recommended version is Asp.Net 4.6.2 for AC Gold

Thanks.
by Naveed
Mon May 04, 2020 5:46 am
Forum: AbleCommerce GOLD
Topic: Avalara Bug
Replies: 17
Views: 77380

Re: Avalara Bug

Hi,

Thank you for your patience.

I am trying to reproduce the issue with the Kit setup, if you please provide me more details with Kit and child products configurations. I hope I will be able to submit a fix or workaround to you.

Thanks.
by Naveed
Fri Apr 17, 2020 10:15 am
Forum: AbleCommerce GOLD
Topic: Another Avalara issue/question
Replies: 2
Views: 10635

Re: Another Avalara issue/question

Hi,

I am having some issue with my Avalara test/sandbox account. I am trying to get a new test account to confirm your mentioned issue.

Please post more details about the issue meanwhile. And if possible please post some screen captures related to the issue.

Thanks,
by Naveed
Thu Apr 16, 2020 11:12 pm
Forum: AbleCommerce GOLD
Topic: Need help coding to FedEx API
Replies: 1
Views: 4348

Re: Need help coding to FedEx API

Hi, AbleCommerce offers support and Developer Assistance for any such tasks. You can login to our Help Desk (using your AbleCommerce account) and register a ticket there. https://www.ablecommerce.com/helpdesk/ https://www.ablecommerce.com/Shopping-Cart-Software/Services-and-Support/Developer-Assista...
by Naveed
Tue Mar 31, 2020 10:44 am
Forum: AbleCommerce GOLD
Topic: GetFeaturedProducts sortExpression options
Replies: 3
Views: 5745

Re: GetFeaturedProducts sortExpression options

I don't see how you can set the order by for individual products. Product OrderBy value is automatically recalculated based on category sort order. It is recalculated when you sort the categories. Sorry there seems no option to set the the OrderBy for individual products, however you can batch edit...
by Naveed
Tue Mar 31, 2020 12:07 am
Forum: AbleCommerce GOLD
Topic: GetFeaturedProducts sortExpression options
Replies: 3
Views: 5745

Re: GetFeaturedProducts sortExpression options

Hi,

ProductDataSource.GetFeaturedProducts() returns a list of products. You can use any of the Product field for sorting.


Thanks,
by Naveed
Thu Mar 26, 2020 5:45 am
Forum: AbleCommerce GOLD
Topic: Software News Feed Crashed Again Gold12
Replies: 1
Views: 4517

Re: Software News Feed Crashed Again Gold12

Hi,

We have recently updated our AbleCommerce website to new AC 9.0.2 version. I think this is the reason the RSS feed is not working.

It will be back soon. Thanks for reporting.

Naveed Ashraf
by Naveed
Sat Mar 21, 2020 5:56 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Could not create SSL/TLS secure channel
Replies: 6
Views: 9408

Re: Could not create SSL/TLS secure channel

Hi,

That's great if it started to work.

Thanks for letting us know.

Thanks,
Naveed Ashraf
by Naveed
Fri Mar 20, 2020 5:54 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Could not create SSL/TLS secure channel
Replies: 6
Views: 9408

Re: Could not create SSL/TLS secure channel

Hi, It still seems a problem related to server OS and .net version installed on your system. Here is some related information: https://kevinchalet.com/2019/04/11/forcing-an-old-net-application-to-support-tls-1-2-without-recompiling-it/ https://blogs.perficient.com/2016/04/28/tsl-1-2-and-net-support/...
by Naveed
Thu Mar 19, 2020 1:10 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Could not create SSL/TLS secure channel
Replies: 6
Views: 9408

Re: Could not create SSL/TLS secure channel

Hi, I have checked forums and figured that you had similar issues with PayPal in past (2015) http://forums.ablecommerce.com/viewtopic.php?f=42&t=18540&p=81260#p81260 Please make sure its not the same problem with the SSL certificate or the root certificate(s) installed on the server. Thanks, Naveed ...
by Naveed
Thu Mar 19, 2020 1:06 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Could not create SSL/TLS secure channel
Replies: 6
Views: 9408

Re: Could not create SSL/TLS secure channel

Hi Vadim,

9 days is a lot of time. I am sorry for that if its an issue from our end.

Please tell me more about your website:

1. Version and build number.
2. Error details, and error log information.


Thanks,
Naveed Ashraf
by Naveed
Thu Mar 19, 2020 1:02 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Problem with ABLE support
Replies: 1
Views: 4586

Re: Problem with ABLE support

Hi,

I am sorry for any troubles. Please explain your problem and I will try to get it sorted as soon possible.

Thanks
Naveed Ashraf
by Naveed
Wed Mar 18, 2020 12:52 am
Forum: AbleCommerce GOLD
Topic: [Solved] Insert/Embed Media not allowing fullscreen
Replies: 4
Views: 7687

Re: Insert/Embed Media not allowing fullscreen

Hi, For HTML editor we are using TinyMCE v 3.4.9 in AC gold R12 build. This seems a problem with TinyMCE, I checked its not saving the mentioned attributes for IFrame. You have to disable the "WYSIWYG HTML Editor" support from store configuration page, and then you can enter your HTML in the text ar...
by Naveed
Mon Mar 16, 2020 11:34 pm
Forum: AbleCommerce GOLD
Topic: [Solved] Insert/Embed Media not allowing fullscreen
Replies: 4
Views: 7687

Re: Insert/Embed Media not allowing fullscreen

Hi,

Please share some sample HTML code you are trying to save.

Thanks,
by Naveed
Wed Feb 19, 2020 11:56 pm
Forum: AbleCommerce GOLD
Topic: Automatically Cancel Abandoned Paypal payments?
Replies: 2
Views: 10578

Re: Automatically Cancel Abandoned Paypal payments?

Code: Select all

Does AC ever get notification that the payment was not completed and then cancel the order? 
If we get a payment failed or voided notification from PayPal we add a respective payment transaction record for order payment. And update the payment status accordingly.

We do not cancel the order.
by Naveed
Wed Feb 12, 2020 2:06 am
Forum: AbleCommerce GOLD
Topic: Found a bug with discounts
Replies: 3
Views: 12589

Re: Found a bug with discounts

Create a 10% discount and apply it to a customer (not sure if this matters) and do a specific discount and select all products (or the ones you plan to test with). This will give a 10% discount Now create a global 15% discount and set to same customer.. This setup will only give the 10% and ignore ...
by Naveed
Tue Feb 11, 2020 4:05 am
Forum: AbleCommerce GOLD
Topic: Found a bug with discounts
Replies: 3
Views: 12589

Re: Found a bug with discounts

Hi, If a discount for say 20% is set to specific even though no categories or products are selected it will apply that discount to all items I setup a discount 20%, set to specific and without selecting any products and categories. And it do not apply to any products or categories. So, this issue do...
by Naveed
Fri Jan 24, 2020 1:42 am
Forum: AbleCommerce GOLD
Topic: Product restricted to PUBLIC group is hidden to all
Replies: 7
Views: 9299

Re: Product restricted to PUBLIC group is hidden to all

I sure wish Able would allow for the setting of specific prices for each user group on a per variant level - surely I am not the only person who would like to see that feature, right?! You are right there may be others as well with similar requirements. The product group restriction feature can be ...
by Naveed
Thu Jan 23, 2020 1:38 am
Forum: AbleCommerce GOLD
Topic: Product restricted to PUBLIC group is hidden to all
Replies: 7
Views: 9299

Re: Product restricted to PUBLIC group is hidden to all

I checked another forum post about the same issue, and have some variants related price issues, So, I am providing some more details: In case you have product with options (variants) for any such products, then you have to setup the variant prices based on the base product price. For example: Produc...