AbleCommerce Shopping Cart Software

We offer a subscription for our customers and they can choose between a few options - for example then can pay monthly or get a discount for paying for a full year in advance. As part of the product setup we have a subscription group set that all products are apart of and and customers get added to ...

I have verified that the I can connect to the database from the server.

Was wondering if there is something different about IIS 10 that maybe needs to set/changed?

Anyone running AC with Windows Server 2016/IIS 10? I am trying to test it out, but running into the following error when the site attempts to load: Server Error in '/' Application. ________________________________________ An item with the same key has already been added. Description: An unhandled ex...

We had another customer call in this week with 7 charges on their card. The multiple charges are always related to someone trying to sign up for our subscription program. In this case the customer tried 2 different cards over 2 days, here is the screenshot from authorize.net showing the charges and ...

Katie, I am trying to get this work but I am missing something. I first just went ahead and created a special vendor with and email and assigned it to the product. Then created an order with that product, and I did get an email, but I am having 2 issues getting it to work: 1) The email notice does n...

We had another one this past week.

No we have We have not made any changes lately for quite a while.

I will go ahead and enable debug mode for the gateway and check and hopefully get more clues

We are having a issue with customers getting double charged on orders. At this time, .the only orders that we have had customers call in on are orders for our subscription program. But it is not all orders with a subscription. For example we have a customer yesterday call in and their card was charg...

Yes we are wanting to cancel the subscription when the payment fails. Our subscription that we offer is a media streaming service (something like a Netflix where people have access to a library of videos and audios that they can watch/listen to) its costs us each time someone watches something and t...

We currently have a product with subscription and when someone purchases it they automatically get added to the subscription group as designed. We are using the subscription group to control access to pages on the store that have the content for the subscription. This is product that they pay for mo...

Thanks for the idea. I will try it out next week when I get back in the office.

The current email trigger for when a product order status is complete applies to all products, correct? Anyone know have any idea how difficult it would be allow certain product to trigger a different email? We have a few products that need to have more details and info put into them that can not be...

Sorry for not responding earlier. Yes all the gateway information was lost, both for shipping and payment providers. This had happened in the past when OS updates where applies and after reboots, but it was always the shipping info, we never lost payment gateway setttings. We pretty much have to pla...

We had a problem today with credit cards being accepted due to getting this error: There was a problem processing your payment: The request was aborted: Could not create SSL/TLS secure channel. I found the article on the forms that showed how to resolved this http://help.ablecommerce.com/index.htm#f...

We use authorize.net as our payment gateway. Does AC support using their eCheck.net service for accepting check/ACH payments?

Thanks for that idea, I will check into that.

If possible I would like to get some input on the difficultly of this. I could get by with just simply the enrollment email being different, we don't use the other email's yet and the the other settings could be the same for both subscriptions.

That is a major bummer. I do need it right away.

I am fine with coming up with my own customization, but does it require the commercebuilder source? I do not have that.

If it is something that can be done without that could you point in the right direction?

Thanks,

I am setting up a second subscription for our store and can not find a way to have a different welcome email sent to a customer than the default one that is under the subscription setup page. Since this is a totally different product I need to have a different email to sent. Am I missing something o...

Well when all else fails....Reboot, recompile..

Instant Magic! It works...

I love computers

Somehow I messed up my test/development system today. I made quick/simple change tested ti out and all was good so I went to move it to production. I use github for my version control so pushed the changes to the repo. Then I went over to production to sync. I noticed that the sync reported some fil...

We are also seeing this error.

We are on Gold R12 sr1.

After spending some more time on with the api it appears that the issues are only happening for the Products api. None of the api calls work via the test page but I noticed they are returning "HTTPS required" in the body portion of the test page. So when i tried the api for the other areas (user, Ca...

Sorry for not being clear... But api/Products/{id} was one that I tried.

I seems lit anything I try that requires a parameter does not work, but all of the ones I try that do not require a parameter do work.

Here is capture of what it returns

Another Web API issue/question - Is there a way to extend that Web API to add other functions? For example I would like to have a call that validates a user with their username and password. What if wanted to create my own Web API, could I use the Commerce Builder dll's or would that be a licensing ...

I was trying out the web api as an option to use as a way to integrate some of our store data into a mobile app that we are working on. But I am having a problem when testing the calls that require a parameter. What I am doing is accessing the api via /api/help then using the test button on that pag...

That was it. Updated the code and all is good. Thank you.