AbleCommerce Shopping Cart Software

A customer wants to exchange an item that did not fit and wants us to send her a different size. Is there a way for us to charge her for shipping within the same order or would we have to place a new order under her name. (The only thing we want to charge the customer is shipping)

Thank you.

Is there a way where if a customer picks Fed ex ground delivery, but he is living in residential and should have picked fed ex home delivery, where we can charge them the difference and change there shipping options without canceling there order.

Thank you.

Hello,

Does anyone know how to partially refund a customer?