AbleCommerce Shopping Cart Software

I still need to know if when updating the status of a book with your utility, will the trigger still send the customer an email stating their order has shipped or will we have to do that manually?

Our books are not supplied by one set vendor. We have several vendors. What I need to know is if it is possible to use an xml or .csv file to import inventory to our store. Also, can we do this to update status of shipments as well? If we can will an email to the customer be triggered on import of t...