AbleCommerce Shopping Cart Software

Thanks guy. I have not had time to look, I do not recall making any customization to the header. I will definately look into it.

Mark, if you find an alternate cause or solution, please post it here.

Hi, We upgraded from 7.0.2 to 7.0.4. The upgrade went smoothly and the store is running well. However users with 'admin' permissions no longer see the 'admin' button or the 'dashboard' button when logged in. Only the super user can see these buttons. Any suggestions for changing or correcting this? ...

I greatly appreciate your prompt post. You've always been very helpful when I have posted on the forums.

This must have been broken unoticed for a few weeks. Several weeks ago we commented out [[ConLib:ProductTellAFriend]] From the product bar like this <!--[[ConLib:ProductTellAFriend]]--> That broke the page and created the errors. Readding this line or completely deleting it solved the problem. We're...

We are running AC 7.0.2. The store has performed well since last fall, but today we hit an error. Customers can not add a product to their cart from the product detail/description page. No errors show up in the store log, but three errors are visible in Internet Explorer. Webpage error details User ...

Thanks for your help. I do appreciate your time.

We've got 7.0.2. We're hoping to upgrade the server and perhaps add a second T1 in the Fall, perhaps that will help.

I was making a purchase from another webstore today. It's not my own, but I recognized it as an able commerce 7.x store. I saw the same thing on that store, the processing graphic popped up and never went away. I hit refresh and the operation completed correctly. This is exactly what I am seeing on ...

Unfortunately no. I have not been able to reproduce it, but eight different customers have hit it on different dates and times. I have a hunch that there is a product screwed up in the database, perhaps something has a NULL value in a field that isn't expected to be NULL, but that's a guess. If I ca...

I upgraded to 7.0.2 about two weeks ago and like the changes. I have been getting occasional logged errors since the upgrade, but can not reproduce the error myself. There are eight occurances of the following error on different dates/times: MESSAGE: An error occurred during the checkout process. Th...

Thank you.

I'm stilling getting reports about this. One of our customer wrote to us today: I've been trying to place an online order for a couple days, but there seems to be an eternal hang-up on the website. When you toggle from the shipping info window to the payment info window a small, white, square dialog...

IIRC, there is no order status called "Shipped". Or at least not out of the box. There is an Shipment status called "Shipped" (and another one called "Unshipped"). And if all the shipments in an order are Shipped, then the order status is changed to Complete (oddly...even if there is a pending paym...

Thanks. I think I'm going to try a custom order status of imported and have our order operators change that to Shipped so the asp.net code still executes adjusting the order as needed. (at least that's the plan).

Hello, We want to automate the transfer of orders from AbleCommerce to our primary operations database. Both are in SQL and transfering information about the customer, address, items purchased and payments is relatively straight forward. We plan to use an intermediate interface to match the customer...

If a customer places an item in their basket they are charged full price. If they log in while shopping or during checkout and they are a member of a group eligible for a lower price via a pricing rule, the price(s) for the item(s) in their basket ordered before they logged in are not adjusted. Idea...

Thanks Mazhar, it's very inconsistant. We have an internal DEV server, perhaps I'll do some additional testing there. I'll let you know if I find anything.

Your quick response is appreciated.

Sure.
http://secure.isa-arbor.com/webstore/

I've noticed that quite often the software will "hang up" for 30-40 seconds and I get the white window that says "processing". We're seeing this in the front end and back end of the store. I've searched the forums and found a few references to this issue, but nothing clear or conclusive. For example...

I think I've got a way to take care of this but figured I'd check into it here first. I've got a SQL job that compares our primary database to the store database and if it finds a matching account (e-mail address) it adds that person as a member. We also add some members manually, if the create an a...

Hello, Most of my products have pricing rules for a specific group. This allows us to give members, member pricing on each item. Our members do not recieve a fixed percent discount, so it's necessary to use the pricing rules. We would also like to use Volume Discounts. However, members are already r...

I think I copied and pasted that wording straight from their help file, in either case you have answered my question and I think I am good to go.

Thanks for the prompt response.

Best regards,

Ernie Noa

Mazhar,

Perfect! Perfect! Prefect!

Exactly what I needed.

Thanks,

Ernie

We have users who need to log in with an existing account to recieve member pricing. I'd like to display a message in the checkout screen if someone logs in and is not in the member user group, reminding them to use their pre-existing member account (assuming they have one) to receive member pricing...

Is AbleCommerce 7.0 using AIM for it's Authorize.net payment method? If so I have a question about AC7 and the Auth.net Fraud Detection Suite. One filter in the Auth.net Fraud Detection Suite is Authorized AIM IP Addresses – If you submit transactions exclusively via Advanced Integration Method (AIM...