AbleCommerce Shopping Cart Software

Maybe it's not the order ID, but duplicate order numbers for each order. For example, since the dhange Order Number 58163 has a different number under the ship order it's 57578. Order confirmations are the numbers listed on the ship order page (Administration > Orders > View Order #58163 > Shipments...

I need to know how I can change the Order ID, so that it can match the Order Number? Cause: The hosting company I was with crashed and their last backup was 3 days before the event, so I was not able to get orders for the last 3 days. To prevent the order numbers for duplicating, I changed the Next ...

I was not able to use the DataPort until recently, so it's been about 9 months since the last time I've used the program. I downloaded the newest version, but I'm not getting an error. It will not accept my current password I get an Authenication Error: Invalid or empty request, user authentication ...

I just wanted to simplify the details of the issue, so that I may get some help with this issue. Cause: The hosting company I was with crashed and their last backup was 3 days before the event, so I was not able to get orders for the last 3 days. To prevent the order numbers for duplicating, I chang...

I never got this corrected. I just worked around it and created a special shipping prices for (PR and US Virigin Islands). The issue I have that sometimes international customers (UK, China, etc) select this because it's cheaper and we contact them to let them know the actual rate. No one with AbleC...

Thanks for your response. Do you have any other solutions to this issue? How can you change the Order Number, so that it can match up with the order ID? This has to be an issue with the software, since customers see both the order number and order ID. I notice the original questions was also never a...

The hosting service recently crashed and they were able to get it to work from an earlier version. To prevent the order numbers for duplicating, if they were able to get the missing orders, I changed the Next Order Number to a higher number. Now I have the same issue as above. The Order Number and O...

Thanks Mike. That worked great. Do you know anything about the XML error that I'm getting? I'm not sure if it's IP related. All the pc's in the office are having the same error, no matter the operating system. When I try to download my store data to a file, I get the following error: There is an err...

The error occurs when I try to download the XML data to a file on my PC.

Thanks.

I have a new dataport error using Windows 7. I had new issues with dataport and removed/reinstalled and now I'm getting the same "Able Commerce Dataport is Not Working" error as before. This is the error that appears in the application error log: Faulting application name: DataPort.exe, version: 7.6...

Hello, Can anyone explain what the following error means and how to correct it: The error stated after the old server crashed and the site was moved to a new server. There is an error in XML document (0, 0). at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingSt...

Dataport Error Help Can anyone explain what the following error means and how to correct it: The error stated after the old server crashed and the site was moved to a new server. There is an error in XML document (0, 0). at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, Stri...

I'm currently receiving a similar message that started after a server change. I try to download store data in XML, but the above change does not work for me, even if I only change to products only. I really need the full store download, for I change my data to MS Access to create reports. Here is th...

Can anyone assist me with this question? I have a problem with Puerto Rico and the Virigin Islands. I think they should work the same for USPS as Alaska and Hawaii, but PR and USVI do not show up.

Wow, Mike thank you for the update. This worked for me. I've been having issues with this since I got my new system with Windows 7. I can't beleive no one with Able Commerce was able to help with this issue. THANK YOU SO MUCH FOR THE UPDATE SO THAT I CAN FINALLY GET DATAPORT TO WORK INSTEAD OF USING...

Logan,

Thanks for your response. I've tried several different ways to try to get it to work.

Besides Dataport, is there any other way to get a copy of the data?

I'm sure the hosting company will refer me back to the forum.

Tachia

If this is a software issue with Windows 7, please let us know. Is Able commerce doing anything to correct the problem?

Hello,

Can you please give me detail information on how to check the application event logs? I have no idea how to do this in Windows 7.

When I run the troubleshooter, it states "Incompatible Application"

Regards,
Tachia

Were you ever able to get an answer on this problem? I'm having the same issue with my new laptop running Windows 7 64-bit.

Thanks.
Tachia

This is the information I received from my hosting service about the Google Checkout issue. Can someone please review and see if you can provide a remedy for this error. I would appreciate any assistance with this issues. THe site always loads Google Checkout very slowly. I worked through the lines ...

I have a question. I would like to set fixed rates in Google Checkout, since there is an issue somewhere with Google Checkout and AbleCommerce shipping rates. Google checkout charges the same basic rate for all shipping, so I have customers thinking they can order overnight for $3.95 and of course m...

Was anyone able to fix this issue? I have flat rates for Standard Shipping and when I login to Google Checkout with my personal account, all the UPS, FedEx and other shipping charges are calculated at the same amount. So if I take UPS Overnight it's the same as the Standard Flat Rate shipping. If th...

Thanks for the response. I can resend the order/shipment emails manually, which will be timeconsuming. But customers that requested "Password Reset" and other updates that are not shown by customer name/order numbers, I can send those request without knowing. I did notice a table called "Error Messa...

Hello, I had an issue when we changed hosting companies and the email server was not sending emails because authinication issues, becasue the password had changed. After I updated the password, I have many order confirmations, shipping notices and password reset request that did not go out to custom...

I've added some spaces to the file to see if it would load. Please let me know if this helps. http:// senselingerie.com/Admin /Marketing /Feeds/Data /senseli.txt I've added the description field through the batch upload, so it should be fine. Right not it's short until I have a chance to make it mor...