AbleCommerce Shopping Cart Software

I got a similar message from google on April 11: Thank you for participating in Google Product Search. It has come to our attention that a robots.txt file is preventing us from crawling some or all of the images on your site. In order for us to access and display the images you provide in your produ...

That works. Thanks very much!

Frankly, I don't know if it has always been a problem. We don't get too many orders from Puerto Rico; I just noticed recently that it is a problem. We have already applied the patch that was affecting USPS issues at the beginning of the year. The patch did not fix this issue. Is there anyone out the...

No, sorry. We have no trouble with UPS diplaying for Puerto Rico. It's the postal service we are having the trouble with rates displaying. We have Puerto Rico set up as a zone. We aslo have a US zone, and an International zone (for various other countries). Everything works fine except for Puerto Ri...

The upsell feature does not seem to work when we have a license agreement attached to a product and the license agreement displays when someone tries to add the item to their cart. There's no problem with items that don't have a license agreement. In that case, the product accessories page displays ...

Is there an easy way to include the Order Time with the Order Date? I have a column that shows when the key was posted with the time, but I can't seem to get the Order date column to show the time also. Thanks in advance for any help.

Ablecommerce lists Puerto Rico as a foreign country and USPS sees Puerto Rico as domestic. I think this is the reason why I can't get USPS to display or calculate rates for Puerto Rico when using USPS integrated shipping with our store. Is their a patch or work around for this problem? We have AC 7....

Same here. No rates. We have 7.0.3

Fantastic! That works great! Thank you so much! I am still wondering, though, why this happened. This was our first Google Checkout order and I am wondering if that had anything to do with the problem we experienced.

Anyway...thanks again!

Mazhar: Sorry, but I cant' get this to work. I tried putting the following code: int orderId = CommerceBuilder.Orders.OrderDataSource.LookupOrderId(AlwaysConvert.ToInt(OrderNumberTextBox.Text)); CommerceBuilder.Orders.Order order = CommerceBuilder.Orders.OrderDataSource.Load(orderId, false); Commerc...

We had someone place an order (we don't allow anonymous checkout). We shipped the order out and now the customer is anonymous. Somehow their email address/id has been deleted from their account. How is this possible? It seems their customer profile has switched back to an anonymous visitor!! Their p...

How can we stop a blank MyOrder Page from displaying to our customers? Occasionally, it seems if there is an interrupting in the checkout process, a customer will get a blank MyOrder page which confuses them (and us). Their payment failed, yet somehow they are getting this blank order page which mak...

Google checkout does not seem to be calculating the tax correctly for items we ship within Connecticut. Shipping charges should be included in the order total for Connecticut, and tax should be applied to the order total. Right now, tax is only be applied to the items in the order. Shipping is not b...

Yes, as I mentioned in my opening post, the country formats are all still there. I already know that AC is not looking at the formatting because of something that was done by the developer. I was hoping someone could point out what code AC uses to pull/use the the formatting so I could check to see ...

Some work was recently done on our site and now any store address (billing or shipping) that displays on a page or email template now shows in a continuous line (the normal format of name on the 1st line, address on the 2nd, and the city, country, zip on the last no longer dispays). Getting the deve...

A visitor clicked on a couple pages found one item and ever since then we have been getting a hit on that same page every minute by different ip addresses. It obviously seems automated. Just curious as to what this was about and if we should be concerned. It's not a popular item, but that does not s...

Thank you for the information. I was just curious. Now I know.

Under page tracking the method says: HEAD. What does that indicate? It usually says: GET or POST . I don't know what this indicates. The ip address was associated with Amazon. We are a stand alone store and do no business with Amazon or for Amazon. Could anyone enlighten me as to why they would hit ...

Perfect! Thanks very much!

How can I add an Order Date column to the My Digital Goods Page that posts the correct date for a particular order? I can get the column to come up, but I am having trouble getting the correct date to post. Adding an Order Number column would be helpful as well. Thanks for any help.

Hi, Mazhar: Thanks for the response. When I change the code to what is posted above, the serial key does not show until the download link is clicked, but you have to refresh the page twice to see the serial code. Is there a way to have the code post when the download key is clicked without refreshin...

Is there any easy way to set a time delay on when an email is sent once it is triggered? Yes, I want it to be sent automatically, but I would like it to be sent a certain time after an event has occured to trigger it. How can I do this?

We have AC7.0.3 I was wondering if there is a way to make the serial key associated with a digital item only viewable by a customer AFTER they download their file for the first time? Right now, the key will post to their order history page or my digital goods page after it is activated. Basically we...

that works. thanks very much!

thanks. I was having a bit of trouble with this, but I got it to work. thank you!