Search found 180 matches

by Chris Hadden
Wed May 31, 2017 8:13 am
Forum: AbleCommerce GOLD
Topic: product data export does not match what is on site
Replies: 2
Views: 4617

product data export does not match what is on site

I ran the export product data downloaded and noticed that the category on a product is titled wrong. So it says "Jewelry lockets" but the category is named "perfume locket" and it appears that way everywhere on the web site. It is likely at one time it was named "jewelry locket" and was changed.... ...
by Chris Hadden
Wed Apr 12, 2017 8:01 am
Forum: AbleCommerce GOLD
Topic: mobile the death of E-commerce - best solution
Replies: 2
Views: 4792

mobile the death of E-commerce - best solution

So I have been selling on the internet since Al Gore invented it. I have made a full time living off it. There have been many challenges in the last few years for us. The giant corporations have been working hard to control all. Amazon, ebay, etsy, google holds sway over everything, adwords and all ...
by Chris Hadden
Thu Mar 16, 2017 8:54 am
Forum: Feature Requests
Topic: Templates for Responsive theme - overall simplicity
Replies: 1
Views: 6728

Templates for Responsive theme - overall simplicity

I have been selling on web sites for quite a few years now. I started on ebay when they first got going in the 90's. It was great. At that time they allowed you to have a link back to a web site so I had a free one I made on tripod or something like that only took personal checks. I then purchased a...
by Chris Hadden
Thu Mar 16, 2017 8:26 am
Forum: Feature Requests
Topic: Checkout registered users without having them signing in
Replies: 0
Views: 24287

Checkout registered users without having them signing in

I would like customers with a registered e-mail to be able to complete the checkout process without being forced to log in. I believe that forcing them to stop and then often try to reset a forgotten password is losing sales for us.
by Chris Hadden
Thu Mar 16, 2017 6:47 am
Forum: AbleCommerce GOLD
Topic: where are these colors controled
Replies: 1
Views: 3048

where are these colors controled

On the bootstrap responsive theme. If I want to change the colors of the various "navigation bars" ... that would be in the header where all the links are, then over the categories, featured products, footer, social media links, etc. How do I do that? Can it be done with the........... Admin/Website...
by Chris Hadden
Sat Mar 11, 2017 4:32 pm
Forum: AbleCommerce GOLD
Topic: Allow registered user to checkout as guest
Replies: 5
Views: 7419

Re: Allow registered user to checkout as guest

Is this an issue with only one page checkout? Because you are first asked for your billing info or login, If you do not login but just put the bulling info in......... and your e-mail address is recognized you get: The email address you have provided is already registered. Please sign in to access y...
by Chris Hadden
Thu Mar 09, 2017 3:28 pm
Forum: AbleCommerce GOLD
Topic: Allow registered user to checkout as guest
Replies: 5
Views: 7419

Re: Allow registered user to checkout as guest

This is a serious issue as far as I am concerned. I get a lot of customers having to reset their passwords. They may not come back to our site for a year, they may not even recall they have ordered in the past. They try to checkout and then can't figure out why things have just stopped and they can ...
by Chris Hadden
Thu Mar 02, 2017 11:46 am
Forum: AbleCommerce GOLD
Topic: Can you uncancel an order?
Replies: 4
Views: 5183

Re: Can you uncancel an order?

I doubt that is possible normally. I still handle payments manually so it did not effect me.
by Chris Hadden
Wed Mar 01, 2017 8:49 am
Forum: AbleCommerce GOLD
Topic: Can you uncancel an order?
Replies: 4
Views: 5183

Re: Can you uncancel an order?

thanks I should have seen that.
by Chris Hadden
Wed Mar 01, 2017 3:40 am
Forum: AbleCommerce GOLD
Topic: Can you uncancel an order?
Replies: 4
Views: 5183

Can you uncancel an order?

This morning I accidentally canceled a dozen orders. Is there a way to undo that?

Thanks
Chris
by Chris Hadden
Sat Jan 28, 2017 3:09 pm
Forum: AbleCommerce GOLD
Topic: Increase size of display box in feature product grid??
Replies: 3
Views: 6538

Re: Increase size of display box in feature product grid??

I have discovered this issue is specific to Firefox. Items display properly on chrome and Edge. Is this a bug? Is there a fix for it. Here is typical category display:

Image
by Chris Hadden
Sat Jan 28, 2017 10:24 am
Forum: AbleCommerce GOLD
Topic: Increase size of display box in feature product grid??
Replies: 3
Views: 6538

Re: Increase size of display box in feature product grid??

Thank you for the reply. Taken me awhile to come back to this. First, I do not have a custom.css file. I am using the "computer" theme. Can a custom file be created if it is a non responsive theme? I did look at the current .css style sheet and I tried changing the height of the .itemContainer to se...
by Chris Hadden
Tue Jan 17, 2017 4:33 am
Forum: AbleCommerce GOLD
Topic: mark order shipped without sending confirmation
Replies: 2
Views: 3919

mark order shipped without sending confirmation

I have some orders I want to mark as shipped but not have a shipping confirmation sent to that customer. Is there a way to easily prevent that automatic confirmation from going out?

Thanks
Chris
by Chris Hadden
Mon Dec 05, 2016 10:51 am
Forum: AbleCommerce GOLD
Topic: Showing categories and thumbnail on homepage?
Replies: 1
Views: 2300

Showing categories and thumbnail on homepage?

I want to have my homepage show the top categories as in [[ConLib:SimpleCategoryList]] but I want it in a grid with the category thumbnail shown, essentially have the look of the featured products but use categories instead..
by Chris Hadden
Sat Dec 03, 2016 6:13 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Show All Top Level Categories on Homepage
Replies: 3
Views: 12060

Re: Show All Top Level Categories on Homepage

I want to show the [[ConLib:SimpleCategoryList]] on the home page in place of the featured products. How do I get this list to show the category thumbnail image and in a grid format?

Thanks
by Chris Hadden
Tue Sep 06, 2016 7:07 am
Forum: AbleCommerce GOLD
Topic: category flyout popping under product
Replies: 2
Views: 5172

category flyout popping under product

I just noticed this issue, seems I would have seen it before so I am not sure how long it has been present. The flyout sub categories are buried under the product image. I tried it on firefox and edge with same results. see image. what is the reason for this?
by Chris Hadden
Fri Aug 12, 2016 5:19 am
Forum: AbleCommerce GOLD
Topic: "address overide" Paypal standard
Replies: 7
Views: 7268

Re: "address overide" Paypal standard

Yeah I have looked around at that and I have nothing setup on those, which led me to think it had to be set in the button code. I am basing this on some posts by others on the paypal board: "Usually this error happens when a seller is using the "address_override" option in their checkout or button c...
by Chris Hadden
Fri Aug 12, 2016 3:08 am
Forum: AbleCommerce GOLD
Topic: "address overide" Paypal standard
Replies: 7
Views: 7268

Re: "address overide" Paypal standard

I get quite a few paypal payment failures from customers. This results in an order that is placed but the payment is not valid. One customer recently sent me the error message she was getting. The message is really not clear to an average user. The problem is we are getting mis-matches with addresse...
by Chris Hadden
Thu Aug 11, 2016 6:18 am
Forum: AbleCommerce GOLD
Topic: "address overide" Paypal standard
Replies: 7
Views: 7268

Re: "address overide" Paypal standard

Hmm..Ok I thought we all had the source code? but I don't see "integratedproviders" folder. What is the path to that? Is this something ablecommerce has to change?
by Chris Hadden
Thu Aug 11, 2016 4:34 am
Forum: AbleCommerce GOLD
Topic: "address overide" Paypal standard
Replies: 7
Views: 7268

"address overide" Paypal standard

I am using paypal standard as a payment method. I am looking to change the the html button code. There is supposed to be a line called "address Overide" where the value can be set at 0 or 1 ....does anyone know where this would be located?

Thanks
Chris
by Chris Hadden
Thu Aug 04, 2016 6:37 am
Forum: AbleCommerce GOLD
Topic: Increase size of display box in feature product grid??
Replies: 3
Views: 6538

Increase size of display box in feature product grid??

I find that the longer titles on products are causing issues with the way the products are rendered in the category and feature product display grids. If the title of the product contains 4 lines of text, then the price is not showing, it is pushed down, now hidden under the "add to cart" button. Is...
by Chris Hadden
Tue Jul 12, 2016 5:02 am
Forum: AbleCommerce GOLD
Topic: Customer questions from product page?
Replies: 1
Views: 2444

Customer questions from product page?

It would be nice if customers could ask questions on a product page and then I could respond to them on the product page. Ebay does this type of thing. Leaving pervious questions visible to others is helpful. Is there a way that you can respond to reviews on a product? considering turning this featu...
by Chris Hadden
Tue Jul 12, 2016 4:41 am
Forum: AbleCommerce GOLD
Topic: Product review and Anonymous Users problem (Gold R11)
Replies: 4
Views: 4085

Re: Product review and Anonymous Users problem (Gold R11)

was this issue corrected in

VERSION: 7.0.92.9168
Release Label: GoldR12

Thanks
Chris
by Chris Hadden
Fri May 27, 2016 6:20 am
Forum: AbleCommerce GOLD
Topic: Webpages not in Mobile
Replies: 2
Views: 3506

Re: Webpages not in Mobile

I just noticed this issue also. We have a number of web pages such as "contact us" "FAQ" and these are not shown in the mobile version at all. What is the work around for this? I had not even noticed they were not displayed before but they were showing up in the google web master screen as pages tha...
by Chris Hadden
Fri Feb 05, 2016 7:05 am
Forum: AbleCommerce GOLD
Topic: Volume discounts on order total?
Replies: 1
Views: 2282

Volume discounts on order total?

Gold R10... I would like to have volume discounts based on the total dollar value of the order. How is that best done? I personally hate coupons so would like to avoid those.

Thanks
Chris