Search found 87 matches

by ChipWV
Mon Nov 27, 2017 9:55 am
Forum: AbleCommerce GOLD
Topic: UPS Rate Variation
Replies: 19
Views: 7040

Re: UPS Rate Variation

We have seen intermittent errors on UPS rating too. I seem to recall our customer service people saying it started at least Wednesday of last week. I'm thinking this is a UPS connectivity issue.

Hope this info helps with debugging.

Thanks
Chip
by ChipWV
Fri Sep 08, 2017 9:35 am
Forum: AbleCommerce GOLD
Topic: USPS change to first class... not loading rates
Replies: 18
Views: 13575

Re: USPS change to first class... not loading rates

Got mine working again today Katie. Thanks for the easy instructions. We only do this once or twice a year, so it's easy to forget the process, so its nice to have it spelled out.

Thanks,
Chip
by ChipWV
Fri Jun 09, 2017 11:12 am
Forum: AbleCommerce GOLD
Topic: Multichannel Inventory Management Solution
Replies: 5
Views: 5229

Re: Multichannel Inventory Management Solution

An open source middleware that may work for you is http://www.jitterbit.org It can connect almost any 2 data sources and do transformations between them. You set the schedule of how often it runs the update routine(s). Their paid option (jitterbit.com) is very expensive, and so is the support. It's ...
by ChipWV
Fri Jun 09, 2017 11:00 am
Forum: AbleCommerce GOLD
Topic: Page Title with store name
Replies: 3
Views: 3817

Re: Page Title with store name

Hi Katie, I've been using the title tag functions in AC for a long time, and even customized them in AC7. I'm just making sure my developer didn't hard code in the storename code wrong, or some other odd . He may have had it wrong in the DB shortly after launch, I have vague recollection of fixing i...
by ChipWV
Wed May 31, 2017 9:13 am
Forum: AbleCommerce GOLD
Topic: Page Title with store name
Replies: 3
Views: 3817

Page Title with store name

I need to check on my store name and why the wrong information is showing up on Google. When I search google for site:ovisonline.com I get listings with page titles like " About OVIS - ovis online " that is not what in the page source for the page title. Where is it getting "ovis online" ? my store ...
by ChipWV
Fri May 26, 2017 10:00 am
Forum: AbleCommerce GOLD
Topic: Error Messages on Http vs. HttpS
Replies: 8
Views: 8687

Re: Error Messages on Http vs. HttpS

I mis-spoke, Able is handling all the HttpS redirects.

Thanks, have a great Memorial Day weekend!

Chip
by ChipWV
Mon May 22, 2017 7:56 am
Forum: AbleCommerce GOLD
Topic: Error Messages on Http vs. HttpS
Replies: 8
Views: 8687

Re: Error Messages on Http vs. HttpS

Hi Katie, Yes, upgraded in February. I've currently got the error page redirected to the home page, by my CDN, so that those clicks go somewhere useful, but if you like I can temporarily turn that off for testing. Here's a list of the installed versions: AbleCommerce for ASP.NET VERSION: 7.0.92.9266...
by ChipWV
Fri May 19, 2017 9:57 am
Forum: AbleCommerce GOLD
Topic: Error Messages on Http vs. HttpS
Replies: 8
Views: 8687

Re: Error Messages on Http vs. HttpS

10 days and no response to this or the bug report I sent. Is everybody on vacation?
by ChipWV
Thu May 18, 2017 10:41 am
Forum: AbleCommerce GOLD
Topic: IIS Optimizations for Ablecommerce
Replies: 1
Views: 2299

IIS Optimizations for Ablecommerce

I'm trying to improve our page load speed. I have recently added a CDN, Cloudflare Pro Plan, which is working nicely with AC. We saw an immediate improvement in bounce rate and pages per session. My next hurdle is improving the time to first byte, which is only about the hardware and code that is ru...
by ChipWV
Tue May 09, 2017 8:57 am
Forum: AbleCommerce GOLD
Topic: Error Messages on Http vs. HttpS
Replies: 8
Views: 8687

Re: Error Messages on Http vs. HttpS

More information: I seem to have narrowed down the problem. It seems AC is not following what is in the "Custom Extensions" for redirects. All redirects ending in aspx work fine, however I have allowed htm, html, and asp extensions, as well as, checked the box for URLs without an extension. Also, th...
by ChipWV
Tue May 09, 2017 7:23 am
Forum: AbleCommerce GOLD
Topic: Error Messages on Http vs. HttpS
Replies: 8
Views: 8687

Re: Error Messages on Http vs. HttpS

I'm figuring out more of where this is happening. If I have a fixed redirect setup, it throws the general error. For example a redirected directory, word or inbound link or whatever, called sample : http ://www.domain.com/ sample[/i] will not go to https ://www.domain.com/ sample[/i] You get /Errors...
by ChipWV
Fri Apr 21, 2017 9:44 am
Forum: AbleCommerce GOLD
Topic: Error Messages on Http vs. HttpS
Replies: 8
Views: 8687

Error Messages on Http vs. HttpS

We're getting these types of errors: An error has occured at http://www.ovisonline.com/ Exception: Object reference not set to an instance of an object. Stack Trace: at CommerceBuilder.Users.UserRepository.LoadForUserName(String userName, Boolean createMissing) at CommerceBuilder.Users.UserDataSourc...
by ChipWV
Fri Apr 07, 2017 9:00 am
Forum: AbleCommerce GOLD
Topic: Add breadcrumbs trail to webpage layout
Replies: 3
Views: 3840

Re: Add breadcrumbs trail to webpage layout

Hi Nadeem, Thanks for your help! I followed your instructions and had a mixed result. I did get the bread crumbs on the webpage, but I ended up getting them on the Blog category page too. I also lost other controls I had on the page, like new products on the right column, and simple category control...
by ChipWV
Thu Apr 06, 2017 5:52 am
Forum: AbleCommerce GOLD
Topic: Add breadcrumbs trail to webpage layout
Replies: 3
Views: 3840

Add breadcrumbs trail to webpage layout

I'm working on moving our blog over to use the AC blog setup. While not the best, it will accomplish my goals and use a familiar interface. I'm using the most current version of Gold. The current webpage structure does not show breadcrumbs, and navigation is not the best to start with, so I feel add...
by ChipWV
Thu Feb 09, 2017 2:10 pm
Forum: AbleCommerce GOLD
Topic: Using UPS account vs. Able UPS setup
Replies: 7
Views: 2959

Re: Using UPS account vs. Able UPS setup

UPS response about the log file: According to that log file, it doesn’t appear that AbleCommerce is passing us your UserID, Password, or Access key in their rate request. Which is why you are getting an error on the Access Key container in that log snippet you pasted below. This is the beginning of ...
by ChipWV
Thu Feb 09, 2017 12:21 pm
Forum: AbleCommerce GOLD
Topic: Using UPS account vs. Able UPS setup
Replies: 7
Views: 2959

Re: Using UPS account vs. Able UPS setup

Hi Katie, I did try setting up the negotiated rates before. UPS had enabled it for me. I have deleted the UPS instance, in fact, that's the only way I can get back to re-enter a working configuration is using the AC registration process. I have tried setting it up before when running R9 with the pat...
by ChipWV
Thu Feb 09, 2017 11:32 am
Forum: AbleCommerce GOLD
Topic: Using UPS account vs. Able UPS setup
Replies: 7
Views: 2959

Re: Using UPS account vs. Able UPS setup

I have attached a txt file of the log entries. The below seems to be the highlight of the problem: <ResponseStatusDescription>Failure</ResponseStatusDescription> <Error><ErrorSeverity>Hard</ErrorSeverity> <ErrorCode> 1000 2</ErrorCode> <ErrorDescription> The XML document is well formed but the docum...
by ChipWV
Wed Feb 08, 2017 6:50 am
Forum: AbleCommerce GOLD
Topic: Using UPS account vs. Able UPS setup
Replies: 7
Views: 2959

Using UPS account vs. Able UPS setup

First off, I'm using the most current release of AC Gold, 7.0.92.9266. Been using Gold since R9, AC7 before that with the standard AC registration/setup for UPS, always works fine returning daily pickup rate. UPS says I have to use a UPS UserID and password and key to get the negotiated rates, I get...
by ChipWV
Wed Aug 17, 2016 3:53 am
Forum: AbleCommerce GOLD
Topic: How to get PayPal orders to show in Google Analytics?
Replies: 8
Views: 12564

Re: How to get PayPal orders to show in Google Analytics?

I suspect this issue stems from the PayPal Express Checkout button in the mini-cart. This checkout process never gets to the standard AC checkout, therefore never gets to the confirmation page that GA uses to record the sale.
by ChipWV
Thu Apr 07, 2016 8:10 am
Forum: AbleCommerce GOLD
Topic: Google Merchant Center Temporary Disapprovals For Sale Items
Replies: 6
Views: 3174

Re: Google Merchant Center Temporary Disapprovals For Sale Items

Also, we need an updated feed to handle unit of measure and shipping dimensions. We are also getting warnings about these. The shipping dimensions are in the database, but the UOM does not. I would also like to display the UOM next to the price on the product webpage. I have logged this request into...
by ChipWV
Mon May 18, 2015 11:44 am
Forum: AbleCommerce GOLD
Topic: Google R10 feed use on R9 Site
Replies: 0
Views: 1719

Google R10 feed use on R9 Site

I know many items in the Google R10 feed were fixed. I really am not ready to move to R10 from R9, but would like to take advantage of the improvements in the R10 version of the feed. Will that work in R9?
by ChipWV
Mon May 18, 2015 9:09 am
Forum: AbleCommerce GOLD
Topic: Bing product feed for Gold
Replies: 1
Views: 755

Bing product feed for Gold

Is there a Bing feed that works in Gold? We're using R9. We've had some success with Bing Shopping (not as good as Google but worthwhile) so we'd like to have a automated feed delivery like we have with Google Shopping feed.

Thanks
Chip
by ChipWV
Fri Feb 20, 2015 3:24 pm
Forum: Good Reference Posts
Topic: Free Email by SKU page by AbleMods.com
Replies: 3
Views: 9561

Re: Free Email by SKU page by AbleMods.com

Thanks anyway Joe. It's a shame AC doesn't have this functionality built in. We're expecting inventory problems because of the west coast port slow down or shut down, this addon is perfect for situations like that, or a recall or similar issue where a group of customers that bought a specific produc...
by ChipWV
Fri Feb 20, 2015 1:28 pm
Forum: Good Reference Posts
Topic: Free Email by SKU page by AbleMods.com
Replies: 3
Views: 9561

Re: Free Email by SKU page by AbleMods.com

Hey Joe,

I was wondering if you've ever updated this to work with AC Gold. I just tried it on V9 and it throw a general error, so evidently not compatible with Gold out of the box. If you have updated would you mind sharing again?

Thanks
Chip
by ChipWV
Fri Feb 20, 2015 1:17 pm
Forum: Good Reference Posts
Topic: ContactUs Control (7.0.8 Gold)
Replies: 10
Views: 14524

Re: ContactUs Control (7.0.8 Gold)

Hi Mazhar, I currently have your great updated ContactUS control installed on a regular AC Webpage which works great on a PC, however I've not been able to figure out how to get the ContactUS control to display in a mobile friendly way. It does render and function, but in a tiny, squished, desktop m...