AbleCommerce Shopping Cart Software

When it happened on one transaction, I thought it was a freak thing and was just going to hope it didn't happen again. However, on the same day it happened again and then again on the following day. Three times in two days is too much for us. It's definitely not on our end either because I manually ...

I had an interesting phone call with PayPal yesterday. We had a few orders that were authorized and when we shipped and then captured the payment, the result was a failed transaction. I called PayPal to see what the issue was because the Authorization was still valid and they said that the customer'...

Rather than test to see if it did a final check during the payment process, I just added a couple of lines of code to the checkout button trigger which seem to have resolved the issue and it occurs as the items go into the cart, so the customer sees the message immediately. Wasn't too difficult. Pro...

Unfortunately we are mid-Holiday season and cannot upgrade to 7.0.3 right now because I am the only person who has any technical capabilities in our company and am slammed with other things right now. I'm just patching things here and there as I find them. I'm definitely going to upgrade to 7.0.3 ne...

We've found what appears to be a hole in the checkout process. When an item is set to not allow backorders and has only 1 in inventory, the system allows the customer to order that one last item. However, if the customer tries to add 5 of the item, it shows an error message stating that the quantity...

Does the newest version of AbleCommerce handle backorders better than 7.0.2? My main issue with the way the backorders work in this version is that they do not account for items that are currently on order (what I call allocated items). Without keeping track of allocated items, most In Stock/Backord...

Well, I needed a fix for this asap, so instead of fussing with it any longer, I just added duplicate custom fields to the credit card user control and placed my db insert directly into the user control for credit card payments. It's kind of redundant when you look at the form on screen, but at least...

I am finding the admin checkout page much more difficult to manipulate than the front end of the store in this case. I was able to find the code in the CreditCardButton_Click portion of the CreditCardPaymentForm.ascx file, where adding my code to store the custom field info may be able to be placed....

That actually did work. I used the exact same method from the OnePageCheckout page and applied it to the ConLib PaymentPage. I'll need to see what I can do on the admin form now to try and get the same thing working.

Wil

Hi Mahzar, Thanks for the reply. That's where I put the script for the OnePageCheckout.ascx.cs and it works fine. However, if the customer splits shipments and ends up on the Payment.aspx page for checkout, I'm having trouble adding the same type of script. It seems there are multiple user controls ...

So I setup a custom table in the db linked to the order id. I setup a script to add the Catalog code value to the new table, but am unsure of where this needs to be placed. I tried putting it in the OnePageCheckout file in the ConLib and in the PlaceOrder2 file in the Order Admin but the OnePageChec...

If we do it this way though, will there be any way for the customer service rep to enter a message with the gift wrap that would be displayed on the packing slip? My thought was that for CSRs, I would generate a SKU that they can add to the order that has personalization on it. Then, when they add t...

Thanks for the responses! I'll have to implement that code.
Don't know why I didn't think about just going in and doing that, lol.
I guess I just thought I was choosing the incorrect options.

Thanks,
Wil

Is there a way to make the bundles show either the bundle sku or the skus contained in the bundle only on the packing slip and not both? For example, right now, we have Bundle A with Item 1 and Item 2 beneath it. When printing the packing slip of an order for Bundle A, the slip shows Bundle A, Item ...

Is there a way to add gift wrap & message after an order is placed in Able Commerce 7.02? I can't seem to find any option like that. I'm hoping it's not something I have to manually do through the database. We get a lot of after order gift wrap requests, with people deciding they want to add it on f...

You're right. After I posted my question, I sat and went through the order details and found that adding a shipment with the new Ship Method as you described and then merging the merchandise into the new shipment worked for what we needed. Semi-manual, but not too hard. I'll have to make a post abou...

Did you ever figure out a solution for this? We're currently running ablecommerce and our customer service is trying to change the ship method with no way of doing it. Even adding a new line item to the order does not appear to modify the ship via that was originally selected. We're using AC 7.02. A...

Sorry, nevermind...I had uploaded an old file by accident that had some problematic code in it. Had nothing to do with the new code.

Wil

I need to add some custom code to the checkout page, but whenever I do, I get this error... [[ConLib:OnePageCheckout]] ConLib\OnePageCheckout.ascx.cs(1285): error CS1501: No overload for method 'CreateUser' takes '7' arguments Basically, I have added another flag that will show and hide a <tr> messa...

Is there a simple way to add custom alert type messages during the checkout process, based on the contents in an order? For example, if someone orders a specific sku (fan club membership), I want to alert the customer that their (fan club) discount will be applied after the order has been placed. We...

Actually, upon further testing, it does work when adding a product from the product page. However, when adding a product from any list page, the Message does not show in the cart. I'm guessing the code will need to be placed elsewhere. I'll dig deeper into it to see if I can find where to put it.

Wil

Hi Mazhar, This was a very helpful post in helping me get the In Stock/Backorder status shown easily on the site. I tried using the code for the basket and alsthough I can see the line breaks, for some reason it's not outputting the _BasketItem.LineMessage Just shows up blank. Is there an extra step...

Would it be possible to use a DataView on the Inventory report? That way the Sku field could be added into the results and sorted properly and the DataView is displayed in the grid, rather than initial results without the sku column. Pardon me if I'm completely wrong in my assumptions, I'm very new ...

I've recently setup AC 7.0.2 and am very satisifed with all of the features that are available. Many things I did not think would be possible have been implemented rather easily with minimal modification to the coding. One feature, however, that I think I will need to do a lot of work on is the back...

I'm using AC 7.0.2 and want to add a custom field to the checkout. What is the best way to go about this? The field I will require is a 6-digit catalog code that we use when mailing customers their physical catalogs that they look at and then order online. I've read some other posts suggesting to us...