AbleCommerce Shopping Cart Software

Hi again, We are having trouble with the salt of the ablecommerce passwords. We are trying to import the SHA1 passwords into our new CRM however we do not know what salt is being used. How do we figure out what salt to use when we import the passwords into our new CRM system? Any help is greatly app...

Hi, I am currently using Ablecommerce 7.0.4. I have read somewhere on the forums that AC encrypts user passwords in Base64 however on the help.ablecommerce site the password policy states that passwords are encrypted using SHA1 hash. Please can someone confirm the exact password encryption policy so...

Hi,

could an AC developer get back to me on this?

Thanks.

Tony

Hi,

Does anyone know, or have experience with, hosting AC 7.0.4 on a cloud environment (and particularly Rackspace Cloud Sites)?

Will it work? Are there any issues to be aware of?

Thanks,

Tony

Hi Mazhar, I think I have figured out an alternate method. Can you please confirm that this will work without any unforseen issues? Step 1) you take a CSV download of your products from the dataport. Step 2) add a column with your store url and an additional string so the data looks like this: http:...

Hi, I am using AC 7.0.3 We create a weekly email featuring product specials and can obtain all relevant product information (product price, name, image etc.) via the dataport download however we cannot easily obtain the product URL to link directly from the product in the email to the website. Pleas...

applied have been working on the website and now things seem to have gone from bad to worse. The latest message on http://xxxx.au.mytempweb.com/shop/ is below. It seems that there is now an encryption issue. I was browsing the forums but don't really understand how to resolve this issue. Can you ple...

The error message is actually from our live server for our http://www.xxxxx.com.au site. (appliedi have not rolled back to the backup server yet) Can you also please check to see if you think the SSL is related to the install on this site? The address is http://www.xxxxx.com.au/install/configure1.as...

Thanks for that information. It has however not resolved the issue. I thought that it may have something to do with the database. So I tried installing it onto a new clean database. This did not resolve it either. Here is the error message: Server Error in '/' Application. --------------------------...

Hi, I have now resolved the server runtime error however the next problem is that I do not have a new live or demo key and I have already used the demo install once in the past for this domain. I am not able to install AC without the key however I will only be able to obtain the key when AC re-opens...

Hi, Thanks for your response. I am currently trying to work this out with appliedi. I have modified the web.config file to show the error on a remote machine but it did not work and the same page was displayed. My major concern is trying to get a fresh install working in a new, 'clean' directory on ...

Hi, I am in the process of moving my stores to a new server and I have run into some critical issues. Both the live and new stores are not working. I am trying to install a fresh version of AC 7.0.3 onto the new server (as per the move instructions) however I cannot run the install file /install/def...

Hi Naveed,

Working now.

Thank you very much for that information. Much appreciated.

Best regards,

Anthony

My hosting company was conducting a server upgrade and did not notify us. Issue was resolved after server upgrade.

Thanks and regards,

Anthony

Hi, I am using AC 7.0.3 our store is located at http://www.xxxxxx.com.au/shop We have received the error page below on our server. We have not made any modifications to our store. Can someone please advise what this message relates to and if it is an issue with AC7 or with our Server? Please also ad...

Hi, I am running AC 7.0.3 with Dataport 7.3.130. I am experienced in uploading CSV product files using the dataport however have an issue with this particular upload. I have customised the fields in the CSV file to exclude a number of unwanted fields (could I have excluded a critical field?) When I ...

Hi, I am running AC 7.0.3 with Dataport 7.3.130.0 I have uncovered a bug in the 'Customized Product Download' - I am not sure if it has been reported. When you select option to download from 'Selected Products' and utilise the filter 'Vendor Name is:' the dataport still downloads the entire catalogu...

Hi, I have viewed the bugtracking and it seems that this issue has been rectified. Can you please confirm if this has now been included in the latest version of the Dataport and is ready for download? (As Christmas sales are now upon us, it is critical to be able to update order status in bulk). Tha...

Hi, I am trying to import Order Data from an old e-commerce store into AC 7.0.3 I have a CSV file containing all the Order Data, Product Data related to each Order and Customer Data related to each order. I am able to import Customer Data, Order Data and Product Data using the Dataport however I can...

Hi Mazhar, Thanks for that information. We have resolved our issues. Apparently the salt information added confusion because as it turned out the original password hashes did not use any salt therefore when converting to equivalent AC7 hashes an empty zero length byte array is used as a salt. Apprec...

Hi, We are having an issue importing MD5 hash passwords from an old website into AC 7.0.3. We understand that AbleCommerce supports MD5, SHA1, SHA256, SHA384, and SHA512 hash passwords. We have specified that our passwords are MD5 but Ablecommerce is not computing the passwords as expected. As an ex...

Overview: I am an experienced online retailer and have been using AC7 since Aug 08. I have been developing an add-on module for AC7 that will allow the Merchant to easily download and/or automatically email new orders and changes to orders to Vendors. Merchant will also be able to quickly and easil...

Hi, I may have uncovered a bug in the dataport. I am using AC 7.0.3 with Dataport 7.0.2.1 I have never tried this with other versions of AC7 so I am not sure if it is isolated to 7.0.3 I downloaded my latest orders from the store including all fields in the std template format via CSV. I modified th...