Search found 23 matches

by jill224
Wed Oct 11, 2017 11:53 am
Forum: AbleCommerce GOLD
Topic: Populating Variables for Follow-Up Survey
Replies: 3
Views: 4835

Re: Populating Variables for Follow-Up Survey

Hi Katie, Thanks for your help! Yes, I understand that the solution will be along these lines but I am not sure how to write the code that will populate these different variables for order id, name and email address. This code was used to populate product information and I am by no means an expert s...
by jill224
Wed Oct 11, 2017 8:19 am
Forum: AbleCommerce GOLD
Topic: Populating Variables for Follow-Up Survey
Replies: 3
Views: 4835

Populating Variables for Follow-Up Survey

Hi all, We are working with a third-party review company and are trying to add a feature on the Receipt Page that will allow them the ability to send follow-up review survey emails to our customers. They have provided the basic code below to be inserted on the receipt page, but I am looking for some...
by jill224
Fri Nov 25, 2016 1:11 pm
Forum: AbleCommerce GOLD
Topic: Help with Product ID code for Third Party Review Service
Replies: 5
Views: 20439

Help with Product ID code for Third Party Review Service

We recently signed up to collect product reviews with a third party service called Shopper Approved that syndicates the reviews in our Google Shopping listing. We need to insert some javascript code on the Receipt page to ensure that the product ids that are purchased are being passed on for them to...
by jill224
Tue Nov 01, 2016 11:26 am
Forum: AbleCommerce GOLD
Topic: Google Remarketing
Replies: 37
Views: 48570

Re: Google Remarketing

Nadeem - you have been extremely helpful with this and I truly do appreciate you taking the time to respond to me with these answers! I spoke with Google again yesterday and they confirmed that the code/tag is now working properly and passing on all the necessary data they need for all pages on the ...
by jill224
Fri Oct 28, 2016 6:23 am
Forum: AbleCommerce GOLD
Topic: Google Remarketing
Replies: 37
Views: 48570

Re: Google Remarketing

Nadeem, thank you so much for all of your help with this. I replaced that code with the brackets and it is now working correctly to get the product ids on pages where multiple items are present. I did speak with Google yesterday after doing this and they confirmed that the code is working properly f...
by jill224
Wed Oct 26, 2016 5:50 am
Forum: AbleCommerce GOLD
Topic: Google Remarketing
Replies: 37
Views: 48570

Re: Google Remarketing

Hi Nadeem, I did insert this code in a control in the store footer. There still appears to be a problem on the pages such as the cart with multiple products listed per page. Google Tag Assistant is showing an error reading that "Tag Paramater object could not be parsed." This is an example of the Co...
by jill224
Tue Oct 25, 2016 5:38 am
Forum: AbleCommerce GOLD
Topic: Google Remarketing
Replies: 37
Views: 48570

Re: Google Remarketing

Hi Nadeem, Yes - I did actually refer to that thread and a few others related to Conversion Tracking, Remarketing, etc. I have tried a bunch of things and variations of the code but have still been unable to get anything to work other than the individual product pages. It seemed like I was having th...
by jill224
Tue Oct 25, 2016 3:39 am
Forum: AbleCommerce GOLD
Topic: Google Remarketing
Replies: 37
Views: 48570

Re: Google Remarketing

I was wondering if anyone has had any luck since these posts in successfully implementing the Google Dynamic Remarketing tag on all the necessary pages? After looking through a few posts, including this one, I was able to successfully get the code to work and pass on the product ids to Google throug...
by jill224
Tue Aug 25, 2015 12:31 pm
Forum: AbleCommerce GOLD
Topic: PayPal Orders not qualifying for "Seller Protection"
Replies: 2
Views: 2374

Re: PayPal Orders not qualifying for "Seller Protection"

I was wondering if any progress has ever been made or a patch has been created that can solve this problem? We are continuing to have issues with orders placed with PayPal payments that do not qualify for seller protection since they are somehow processed without a verified shipping address attached...
by jill224
Wed Jan 14, 2015 6:49 am
Forum: AbleCommerce GOLD
Topic: Help with Review Collection Code on Receipt Page
Replies: 6
Views: 6454

Re: Help with Review Collection Code on Receipt Page

Thank you both so much for your replies. I was able to get this to work right away using nadeem's instructions. I really appreciate the help!
by jill224
Mon Jan 12, 2015 9:24 am
Forum: AbleCommerce GOLD
Topic: Help with Review Collection Code on Receipt Page
Replies: 6
Views: 6454

Re: Help with Review Collection Code on Receipt Page

Thanks for looking into this! These are the exact instructions provided: The following code needs to be placed in the body of their Thank You / Confirmation page. (The Thank You / Confirmation page is the page that customers go to right after they make a purchase. It usually says “Thank You For Your...
by jill224
Mon Jan 12, 2015 9:00 am
Forum: AbleCommerce GOLD
Topic: Help with Review Collection Code on Receipt Page
Replies: 6
Views: 6454

Help with Review Collection Code on Receipt Page

Hi all, We recently signed up for ShopperApproved.com, a review collection service and I need to be able to insert their code in the body of our Receipt page to begin collecting reviews after checkout. I have tried inserting their provided javascript code on several different places in the Receipt.a...
by jill224
Thu Nov 06, 2014 7:17 am
Forum: AbleCommerce GOLD
Topic: Delivery Instructions on Gold Invoice
Replies: 4
Views: 3680

Re: Delivery Instructions on Gold Invoice

Hi Liz, Thanks for your reply! Yes - I have also seen that the "Customer Comments" do automatically show up on the Packing Slip. In this case though, I need them to specifically be on the Invoice. Like you said, since it is doable on the packing slip, I'm sure there must be a way to make it work on ...
by jill224
Tue Nov 04, 2014 6:02 pm
Forum: AbleCommerce GOLD
Topic: Delivery Instructions on Gold Invoice
Replies: 4
Views: 3680

Delivery Instructions on Gold Invoice

I know this used to be a default setting back in the older version but have been having trouble trying to figure this out in GOLD. Has anyone been able to figure out how to add the "Delivery Instructions" on the printable invoice. I have seen posts about adding Order Notes but I am specifically look...
by jill224
Tue Sep 23, 2014 4:04 pm
Forum: AbleCommerce GOLD
Topic: Make PayPal option invisible for prohibited items
Replies: 4
Views: 3017

Re: Make PayPal option invisible for prohibited items

Hi Nadeem,

I just tested this out and it did exactly what I needed.

Thank you so much for taking time out to post this. It has really helped us out and I truly do appreciate it!
by jill224
Mon Sep 22, 2014 7:10 am
Forum: AbleCommerce GOLD
Topic: Make PayPal option invisible for prohibited items
Replies: 4
Views: 3017

Re: Make PayPal option invisible for prohibited items

That is unfortunately misleading as the option on the Edit Product page reads "Item is prohibited by Google or Paypal checkout." We had always been under the impression that we were able to prohibit items from PayPal if necessary. I had assumed that the option would prohibit them from both Google an...
by jill224
Thu Sep 18, 2014 3:40 pm
Forum: AbleCommerce GOLD
Topic: Make PayPal option invisible for prohibited items
Replies: 4
Views: 3017

Make PayPal option invisible for prohibited items

Hi all, We have recently run into an issue with PayPal restrictions on certain items we sell so we are in the process of prohibiting several specific items from being used in PayPal transactions. I have used the "prohibit item from PayPal/Google checkout" option in the advanced settings for the spec...
by jill224
Mon Jul 28, 2014 5:40 pm
Forum: AbleCommerce GOLD
Topic: PayPal Orders not qualifying for "Seller Protection"
Replies: 2
Views: 2374

PayPal Orders not qualifying for "Seller Protection"

Hi all. We are currently running Gold R6 and have just added the PayPal option for payments. We currently have it set up using the "Express" version (using API username, password, and signature) and it seems to be functioning properly. One thing I have noticed is that within our PayPal account, thes...
by jill224
Tue Jun 17, 2014 6:04 pm
Forum: AbleCommerce GOLD
Topic: Price Per Item Column on Gold Invoices
Replies: 5
Views: 3337

Re: Price Per Item Column on Gold Invoices

That certainly did the trick! Exactly what I needed. Thank you both for your help. :D
by jill224
Sat Jun 14, 2014 2:57 pm
Forum: AbleCommerce GOLD
Topic: Price Per Item Column on Gold Invoices
Replies: 5
Views: 3337

Price Per Item Column on Gold Invoices

Hi all, Before we upgraded to Gold (we are currently using R6), we had been able to modify our print invoices to add an extra column to show a "Price per Item" to the left of the Extended Price. We had been able to easily do this with the help of this thread: http://forums.ablecommerce.com/viewtopic...
by jill224
Wed Feb 03, 2010 3:47 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Real Time Shipping Address Verification -- Any Suggestions?
Replies: 4
Views: 3016

Re: Real Time Shipping Address Verification -- Any Suggestions?

Judy & Andy: Thank you both for your recommendations! If anyone else has any more options, I would definitely be interested to hear those as well. I have been looking at the websites for all of those choices, trying to figure out if any of them would work for us and I am going to try to contact W2M ...
by jill224
Tue Feb 02, 2010 4:14 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Invoices not printing
Replies: 10
Views: 5037

Re: Invoices not printing

Hi Mike, I don't have a solution, but wanted to share that we have been having the same exact problem in version 7.0.3. We've had the same problem printing with both IE and Mozilla constantly over the last few days. I wanted to add that we have also been having problems with page breaks not working ...
by jill224
Tue Feb 02, 2010 4:05 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Real Time Shipping Address Verification -- Any Suggestions?
Replies: 4
Views: 3016

Real Time Shipping Address Verification -- Any Suggestions?

I was curious if anyone has any suggestions as to how we can integrate some sort of real-time shipping address verification / standardization software into AC Checkout. Currently, we are shipping only USPS Priority Mail at flat rates and when we do our shipping labels we have a huge amount of orders...