Search found 19 matches
- Mon Jun 04, 2012 6:00 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: What is this error?
- Replies: 4
- Views: 4623
Re: What is this error?
Bringing an old thread back to life. Probably best to start a new thread, but since we're already here ... We encountered this error yesterday. (AC 7.0.7) We also noticed it caused OrderID and OrderNumber to get out of synch within the ac_Payments table. For those that have encountered this error, ...
- Mon Sep 12, 2011 12:41 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: UPS Down?
- Replies: 6
- Views: 4307
Re: UPS Down?
Nobody else posted, so I guess I'll toss it up there. Apparently there was a DNS hack that affected UPS. A few related stories: Sites of UPS, Acer, others redirected in DNS attack DNS hack hits 200 major websites: Vodafone, UPS, Acer, Microsoft sites affected DNS hack hits popular websites: Daily Te...
- Mon Feb 07, 2011 9:36 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Paymentech DTD failure
- Replies: 1
- Views: 5935
Re: Paymentech DTD failure
FYI for anyone else using Paymentech and experiencing this issue. The dev team supplied me with an update that addresses the issue. I would imagine that a public patch will be released after further testing has been done.
- Mon Feb 07, 2011 9:28 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: a sudden Configuration Error appears
- Replies: 2
- Views: 2172
Re: a sudden Configuration Error appears
So this is an error thrown due to something in your web.config? The only instance where I've encountered something like this, on a previously functioning site where nothing about AbleCommerce was modified, was when the version of .Net implemented on the system changed. In my case I'm not sure if it ...
- Tue Jan 11, 2011 12:18 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Paymentech DTD failure
- Replies: 1
- Views: 5935
Paymentech DTD failure
We occasionally receive orders from customers outside the U.S. So far we have been unable to process the credit card information for these customers. For example, when we process an order from a resident of Germany we receive the following error: Request does not adhere to the DTD. Please correct an...
- Tue Jan 11, 2011 11:43 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Payment fails, null value in request.Payment.Order.User
- Replies: 7
- Views: 5386
Re: Payment fails, null value in request.Payment.Order.User
The update to 7.0.6 addressed my issue. I believe bug 8976 was related to the problem I was encountering. Would it make sense for you to update bug 8910 so that it indicates the issue is related to bug 8976?
- Fri Jan 07, 2011 10:17 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Payment fails, null value in request.Payment.Order.User
- Replies: 7
- Views: 5386
Re: Payment fails, null value in request.Payment.Order.User
Sorry to resurrect this old post, but I'm still encountering this problem. I think the point of failure in AbleCommerce is after the credit card authorization failure. We only seem to be experiencing this problem on orders where the payment gateway rejects an order. I wonder if the gateway setting h...
- Tue Dec 21, 2010 4:49 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Order Status Page without an Account
- Replies: 1
- Views: 1857
Re: Order Status Page without an Account
I wanted this feature as well. After looking around for a while I decided to create a page to handle this. It wasn't terribly difficult. I used the member version of the order status page and removed identifying information (since the URL has to be publicly, anonymously accessible) plus a few other ...
- Mon Jul 19, 2010 8:33 am
- Forum: PCI Certification and Implementation Questions
- Topic: Any advice for first-time certification?
- Replies: 5
- Views: 17549
Re: Any advice for first-time certification?
Thanks for the link. I'll keep that information in my back pocket for future reference. Turns out things were pretty easy for us since we're using PCI-certified software (AC) and not storing CC information ourselves. The specter of the certification process turned out to be worse than the actuality.
- Fri Jul 16, 2010 1:34 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: 7.0.4 SR1 download link broken
- Replies: 1
- Views: 1599
7.0.4 SR1 download link broken
I was attempting to download the AC 7.0.4 SR1 patch and was unable to do so. The link on the hot patches page for 7.0.4 appears to be incorrect (or perhaps the file was removed?). Currently the hot patches page points to the following URL: ftp://ftp.ablecommerce.com/patches/AC704_SP1_13936.zip. Look...
- Fri May 28, 2010 1:57 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Payment fails, null value in request.Payment.Order.User
- Replies: 7
- Views: 5386
Re: Payment fails, null value in request.Payment.Order.User
One other thing that may be pertinent. The order number and order ID were out of sync. Usually not a big deal, but due to an issue with which info is passed between AbleCommerce and Paymentech I updated the order number so that it matched the order ID. It was after this that the error occurred. We h...
- Thu May 13, 2010 10:56 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Payment fails, null value in request.Payment.Order.User
- Replies: 7
- Views: 5386
Payment fails, null value in request.Payment.Order.User
Two weeks ago we had a CC payment that failed. The return code from our processor (Paymentech) was "Do Not Honor (05)" with a CVV of "No Match." We currently process all orders on the admin side. The staff member entering the order did not realize the card was rejected and fulfilled the order, chang...
- Fri May 07, 2010 12:49 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Order number versus order ID and payment gateway
- Replies: 7
- Views: 19164
Re: Order number versus order ID and payment gateway
Will do!mazhar wrote:About second issue, if this is the case and processor is sending orderid in my personal opinion order number makes more sense then order id for providers. Anyhow I suggest you to report a bug on our CRM with details.
- Fri May 07, 2010 8:35 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Order number versus order ID and payment gateway
- Replies: 7
- Views: 19164
Re: Order number versus order ID and payment gateway
1) What would cause the order ID to suddenly change? We are a low-volume store and currently are using AC only administratively (i.e. the store hasn't been released publicly). Our order numbers/ids got out of sync for no apparent reason, going ...68/68, 69/69, 74/674, 75/675... If jump is in order ...
- Thu May 06, 2010 3:07 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Order number versus order ID and payment gateway
- Replies: 7
- Views: 19164
Order number versus order ID and payment gateway
First off let me say that I'm aware of the differences between order number and order id (the forum is a great resource). With that in mind I have two questions: 1) What would cause the order ID to suddenly change? We are a low-volume store and currently are using AC only administratively (i.e. the ...
- Thu Apr 15, 2010 1:58 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Removing an item from the store
- Replies: 7
- Views: 4320
Re: Removing an item from the store
0 = Public //Product is visible people can access it 1 = Hidden //Product is hidden but still if anyone have a direct link he/she can access it 2 = Private //Product is hidden and no one can access it even via direct URL. If an item is marked "Private" can it still be ordered from the administrativ...
- Thu Mar 25, 2010 12:26 pm
- Forum: PCI Certification and Implementation Questions
- Topic: Any advice for first-time certification?
- Replies: 5
- Views: 17549
AVS compatibility problems
One other issue I've run into is regarding address verification. Most of the time I am not seeing anything in the payment summary AVS response except for "Unavailable." The times where something is shown it doesn't match the result indicated in the virtual terminal. Right now I'm planning to move ah...
- Tue Mar 23, 2010 10:46 am
- Forum: PCI Certification and Implementation Questions
- Topic: Any advice for first-time certification?
- Replies: 5
- Views: 17549
Re: Any advice for first-time certification?
I'm going through the certification process and the first bit of feedback I've gotten is this: The AVSphoneNum should not contain hyphens ' ‑ ' or parenthesis '( and )'. Can AC be set up to strip characters from the phone number that aren't accepted by the gateway? Ideally this would happen when AC ...
- Tue Mar 09, 2010 12:09 pm
- Forum: PCI Certification and Implementation Questions
- Topic: Any advice for first-time certification?
- Replies: 5
- Views: 17549
Any advice for first-time certification?
I'm fairly new to AbleCommerce. We've been testing for the last year, waiting for the release of 7.0.4 and support for Paymentech (thank you for that). We're about to go through the certification process with Paymentech and I wanted to know if anyone had any advice/guidance on the process. I have re...