AbleCommerce Shopping Cart Software

Thank you - belatedly - for your help. Will check with my host
Thanks
Stephen

I am quite new to AC and found plenty of these in the errorlog: 12:52:27 AM Error Error in user maintenance Transaction (Process ID 81) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction. I have searched the forums and see plenty o...

Thanks David, exactly right
Appreciate your help
Stephen

Hi I have previously managed to edit the Page Views Over Time settings to show longer time periods, eg 30 days vs default of 2, or similar. But now I forget! :oops: Recently noticed my 'by Month' tab has been losing data from the earliest histogram column. It seems it is only displaying data from th...

Thanks guys, have made good progress with your help, starting to make some sense but just unfamiliar territory. The previous owner was not a tech, so replied on someone else to do things, so she had no real knowledge to pass on. Hence my questions here. Appreciate your help, Stephen

Hi Have been searching how to alter facets of the PopularProductsDialog, and I can't make progress when the Help screen says: "To Customize a Control File You will need to access the control files directly from the server or through an FTP program. Then it shows this image... http://help.ablecommerc...

Hi Katie, Judy & Richard Thanks so much for your help and guidance, much appreciated :) I'll do as you all suggest, no doubt it'll make more sense when I explore what you've said. I'm keen to customise what's there, but often don't know what I don't know. So thanks for pointing me in the right direc...

Hi Judy Thanks for your help. This is what I found: Not orphaned Not on the first x pages of any related Google search... surprisingly The referrer shows as: http://www.audiobooks.co.nz/Good-to-Great-CD-Why-Some-Companies-Make-the-LeapAnd-Others-Dont-P1316C20.aspx So, I looked in Cat20 (Business>Lea...

Hi, Stephen here from New Zealand. I had an interesting occurrence yesterday - a customer ordered x2 (physical CD) audiobooks, which was good :) However, I do not have that title in my inventory, nor can I find it in my AC site. I rang the guy to thank him and talk about delivery, and he said he had...

Thanks Mazhar, appreciate your help
I got it working and it appears to be drawing more traffic
I will have to spend more time on it...
Kind regards to you, too
Stephen

Thanks Mike, much appreciated. I gather, then, that there's not a 'button' in AC that I click to simply generate a files of all my site's catalogue, images, customers, preferences, etc, that I can download to my PC? (That's what I would call a backup.) Wouldn't it be easier if I could do that, then....

Sorry to be asking the dumb questions, but I have been advised to look at DataPort to extract customer files, etc. It says "WARNING: BACKUP YOUR DATABASE BEFORE USING THIS TOOL!" So, how do I do that please? After 683 questions and replies later, and another hour of searching the laryrinth, it seems...

Hi I'm very new to AC, having just bought my AC-powered audiobook site. The main page only ever shows 4 titles, and I'd like to rotate all the catalogue through these fours high-profile positions. Can anyone please show me how to do this? Many thanks for your help Sincerely Stephen Barrett New Zealand