AbleCommerce Shopping Cart Software

Thanks!

Hi there, We're using PayPal Payflow as our payment gateway. PayPal's new requirements are that we have to use TLS 1.2 for all connections to them. This will involve the following: 1. Moving the installation to a server running an OS that supports TLS 1.2 (e.g. Windows 2008 R2). 2. Moving AC 7 to us...

Thanks!

Can you upload a DLL somewhere? I don't have the source code.

Thanks for the tip, Judy! I was planning on doing it right before the redirection to the receipt page. However, that might be too late indeed. I'll do it before the CheckedOut event, as you mentioned. The only issue that remains is orders placed from the admin side, but those should be rather rare.

Hi Katie, Thanks for this. Unfortunately, I don't have the source code. I wonder if there's a workaround. In NavigationHelper.cs, we find GetReceiptUrl(), which redirects the users to /Checkout/Receipt.aspx as a final step in the order placement process. If I rewrite this function to delete the tax ...

The cart is using the Avalara third party tax provider, and it's the one that's computing the tax. So it seems that AC gives precedence to the third party tax provider over its own internal classification of the person belonging to a tax-free group. Does this seem right? Any workarounds or do I need...

Hi there, I've set up a couple groups that are tax exempt. I also set up the tax rules so that a 0% tax applies to people in these groups. In other words, tax exemption is set in two places: the group settings and the tax rules. During checkout, no tax shows up. However, once a user places the order...

Hi,

We currently have R2 running on a site and would like to upgrade to R7. Is it possible to upgrade directly or is it necessary to take intermediate steps?

Thanks,
Moustafa

Thanks for the suggestion.

Unfortunately, it did not work. I did this and restarted the site, but it's still redirecting me to the install page.

Hi, We had a dev site whose dev license key expired. The site was pretty much done other than some bug fixes. We got a new license key. However, whenever I access the site, it takes me to the install page. I can continue with the installation and install the key that way, but that would wipe out all...

I would really appreciate it if someone knowledgeable would reply to this.

Thanks,
Moustafa

Hi, To begin with, I think I've read every thread on all forums that discusses currencies. We have three stores that use the same PayPal gateway and merchant account. One of the stores charges in USD, another in CAD, and another in GBP. Thus, the PayPal gateway itself can handle any currency handed ...

When attempting to assign a new shipping method to an order in the administrative interface, we get the following error for some (not all) orders: Object reference not set to an instance of an object When debugging, I found that the problem was with the ShipMethodDataSource.LoadForShipment(shipment)...

Thanks for trying this out, Judy.

I think the problems I'm having might be related to some developers who worked on the sites before I inherited it from them.

Thanks again,
Moustafa

I tried this and I don't get it. It's also the same when pay by PO fails. (That's the subject of another post here: http://forums.ablecommerce.com/viewtopic.php?f=65&t=17383). I do not get the error messages. I had to hand-code the display of the error message. From what I can tell, the .cs code is ...

Hi Judy,

I agree it should work, but it does not.

BTW, this site was upgraded from 7.0.7. Another site that was also an upgrade from the same fails in the exact same way.

Can anyone confirm this actually working in AC Gold? If so, was it a clean install or an upgrade?

Thanks,
Moustafa

Hi, I am trying to check out using Purchase Orders. It's not working, plain and simple. Here's the error I'm getting in the Error Log: An error occurred during the checkout process. UserId: 1255053 / whatever@gmail.com Customer: What Ever / whatever@gmail.com / 1234567890 Exception: Object reference...

Hi,

I just migrated a cart from AC 7 to Gold. When I put in a bad credit card, I get a declined message in the Authorize.net log, but nothing on the screen.

If this is a common problem (as opposed to something specific to our templates), please share your solution.

Thanks,
Moustafa

This was fixed by deleting and re-adding the integrated carriers (not the shipping methods).

Hi, We migrated a site from AC 7 to Gold. In general, things are working correctly. However, only the non-integrated shipping methods are showing up. Shipping methods that use integrated carriers like UPS or USPS do not show up. I added both new integrated and non-integrated shipping methods and the...

Thanks for replying.

Hi, We have a heavily customized dev site running gold and a production site running 7.0.7. I have read http://help.ablecommerce.com/upgrades/acgold/upgrade_from_7.0.7_to_gold.htm and it seems pretty clear, but I'd just like to make sure I understand everything. The steps for go-live are: 1. Take th...

Thanks a lot, Joe!

Hi, I want to register a web service in AC Gold. In AC 7, we'd add the following to App_Data/ablecommerce.config: <files> ....... <add path="AbleMods.QBWebService.asmx" /> </files> However, the structure of AC Gold's config file has changed entirely, so where do we put this? Thanks, Moustafa

Hi Katie, Thanks for your response. We're running VERSION: 7.0.4.13424. We did have this problem appear frequently with a site running an older version of AC, but, in that case, the app log clearly spelled out that there was a problem adjusting inventory for certain orders. We submitted a paid suppo...