Search found 267 matches

by calvis
Thu Nov 14, 2019 4:44 pm
Forum: AbleCommerce GOLD
Topic: Shipstation and customs form pricing
Replies: 8
Views: 3172

Re: Shipstation and customs form pricing

I have confirmed this. The prices need to reflect actual price paid (minus discounts and coupons) for the international guys because of duties and taxes they may have to pay.
by calvis
Fri May 10, 2019 4:55 pm
Forum: AbleCommerce GOLD
Topic: Shipstation issue.
Replies: 7
Views: 3571

Re: Shipstation issue.

Yeah, that is the same issue.

Do you have a license for the source code? The ship station code is in the commercebuilder.dll
by calvis
Mon May 06, 2019 4:04 pm
Forum: AbleCommerce GOLD
Topic: Shipstation issue.
Replies: 7
Views: 3571

Re: Shipstation issue.

We ended up changing the default text in the vieworder page to "Tracking Number Pending". That solved the issue of abrupt cancellations. We did have to modify the commercebuilder.dll because if you change a shipping service from Fedex to UPS (In ShipStation) the tracking link in Able Commerce would ...
by calvis
Wed Apr 03, 2019 5:16 pm
Forum: AbleCommerce GOLD
Topic: Shipstation issue.
Replies: 7
Views: 3571

Re: Shipstation issue.

Here is the business case for manually marking the orders as shipped. Customers are very interesting creatures. They search the internet looking for solutions to their problems. Sometimes they stumble upon our site and they determine we have the solution they are looking for. They add to basket, may...
by calvis
Wed Apr 03, 2019 4:11 pm
Forum: AbleCommerce GOLD
Topic: Shipstation issue.
Replies: 7
Views: 3571

Re: Shipstation issue.

Hi Tim,

We are running in this same problem. Do you ever figure out a work-a-around?
by calvis
Mon Oct 15, 2018 11:24 am
Forum: AbleCommerce GOLD
Topic: PCI Security Scan Failure
Replies: 0
Views: 3419

PCI Security Scan Failure

Hi There, We are all of suddenly failing our PCI Security Scan with Security Metrics. Nothing has changed other than forcing our store to use https. Anyone know what the culprit might be? It's leaking our private IP address in the headers. This is the error message I am getting. Title: Web Server HT...
by calvis
Tue Nov 28, 2017 6:04 am
Forum: AbleCommerce GOLD
Topic: UPS Rate Variation
Replies: 19
Views: 7260

Re: UPS Rate Variation

While I am not having some of the severe issues like others have had, but our url is pointing to the old one.

I would be interested in hearing other's feedback after making the change.
by calvis
Fri Nov 17, 2017 11:56 am
Forum: AbleCommerce GOLD
Topic: UPS error preventing checkout
Replies: 16
Views: 5107

Re: UPS error preventing checkout

We saw this earlier in the morning: Error obtaining rate quote for shipping method 'UPS Ground'. Exception: The remote server returned an error: (500) Internal Server Error. Stack Trace: at System.Net.HttpWebRequest.GetResponse() at CommerceBuilder.Shipping.Providers.UPS.UPS.SendRequestToProvider(Xm...
by calvis
Mon Oct 30, 2017 10:59 am
Forum: AbleCommerce GOLD
Topic: WA State Tax Provider not Working
Replies: 5
Views: 2027

Re: WA State Tax Provider not Working

We ended up using https:

https://webgis.dor.wa.gov/webapi/addressrates.aspx

We got it working. Are we responsible for taxes not collected because of the issue?
by calvis
Mon Oct 30, 2017 6:39 am
Forum: AbleCommerce GOLD
Topic: WA State Tax Provider not Working
Replies: 5
Views: 2027

Re: WA State Tax Provider not Working

Hi Tim, That was very helpful: Here is what he said: Hello Charles; You will want to check the URL being called; you may still be referencing http://dor.wa.gov/addressrates.aspx which was migrated to another service endpoint. Several IIS rules were put in-place to redirect to the correct/new locatio...
by calvis
Sun Oct 29, 2017 11:50 am
Forum: AbleCommerce GOLD
Topic: WA State Tax Provider not Working
Replies: 5
Views: 2027

WA State Tax Provider not Working

Looks like our WA State Tax Provider has not been operational for quite some time. Could not calculate with the configured tax provider: CommerceBuilder.Taxes.Providers.WATax.WATaxProvider, CommerceBuilder.WATax Exception: The request was aborted: Could not create SSL/TLS secure channel. Stack Trace...
by calvis
Sun Oct 08, 2017 10:07 am
Forum: AbleCommerce GOLD
Topic: WA State Tax Provider
Replies: 3
Views: 3524

Re: WA State Tax Provider

OK, looks like they fixed it. We reactivated the WA State Tax Provider.
by calvis
Sat Oct 07, 2017 4:53 pm
Forum: AbleCommerce GOLD
Topic: WA State Tax Provider
Replies: 3
Views: 3524

Re: WA State Tax Provider

We have removed the WA STATE TAX PROVIDER. It kills our site to the point where nothing is functional when it is triggered.

The online version is having problems too.

https://webgis.dor.wa.gov/taxratelookup/SalesTax.aspx

We started getting the error about 4 AM on 10/7/2017.
by calvis
Sat Oct 07, 2017 5:08 am
Forum: AbleCommerce GOLD
Topic: WA State Tax Provider
Replies: 3
Views: 3524

WA State Tax Provider

Anyone else having problems with the WA State Tax Provider? Could not calculate with the configured tax provider: CommerceBuilder.Taxes.Providers.WATax.WATaxProvider, CommerceBuilder.WATax Exception: The operation has timed out Stack Trace: at System.Net.HttpWebRequest.GetResponse() at CommerceBuild...
by calvis
Thu Oct 05, 2017 11:40 am
Forum: AbleCommerce GOLD
Topic: Captcha in GOLD to Prevent Scripts
Replies: 3
Views: 3658

Re: Captcha in GOLD to Prevent Scripts

Some updates. After careful review we determined it was not a script but rather a real human being. We were able to catch the orders, but it has started back up again with much more sophistication which has made detection very difficult. in the meantime our fraud rate has skyrocketed. We are looking...
by calvis
Tue Sep 12, 2017 2:26 pm
Forum: AbleCommerce GOLD
Topic: Captcha in GOLD to Prevent Scripts
Replies: 3
Views: 3658

Captcha in GOLD to Prevent Scripts

We recently underwent an attack in which 20 fraudulent orders (about 4,500 dollars worth) were placed in a span of 2 days. They used the correct billing address and shipped them to random people across the US. They were placing orders via a script because of the speed that the accounts were created ...
by calvis
Wed Aug 23, 2017 8:16 am
Forum: AbleCommerce GOLD
Topic: File Upload Button
Replies: 6
Views: 5516

Re: File Upload Button

Hi ZPCAC, While we have never purchased the plugin that you are inquiring about we have purchased several others from Web2Market which we have been very pleased with. I will note that you will most likely need to modify it to make it work according to your requirements, but that is expected. We find...
by calvis
Tue Jun 13, 2017 10:21 am
Forum: AbleCommerce GOLD
Topic: Create Date in the User Database
Replies: 2
Views: 2518

Re: Create Date in the User Database

I believe that to be the case.

Thanks,
by calvis
Sun Jun 11, 2017 2:16 pm
Forum: AbleCommerce GOLD
Topic: Create Date in the User Database
Replies: 2
Views: 2518

Create Date in the User Database

Anyone know why the create date is 7 hrs ahead when a new user is created? The first record says the create date is: June 11, 2017 11:29:22 PM The date I ran the query is: June 11, 2017 4:56 PM The date is correct on the server. Here is the query that we run: Select Top (100) ac_Users.CreateDate, ac...
by calvis
Thu May 11, 2017 6:20 am
Forum: AbleCommerce GOLD
Topic: Anyone have issues printing large batches of packing slips?
Replies: 10
Views: 7516

Re: Anyone have issues printing large batches of packing slips?

We think we have figured out the issue. We upgraded the printer firmware and reinstall printer drivers, but the person processing the orders was still getting blanks. The person then started slowing down the printing the process and so far 1 week has gone by with no blanks. Turns out he was hitting ...
by calvis
Mon Feb 20, 2017 6:27 am
Forum: AbleCommerce GOLD
Topic: Anyone have issues printing large batches of packing slips?
Replies: 10
Views: 7516

Re: Anyone have issues printing large batches of packing slips?

Yesterday printed a batch of 50 invoices. Six blank pages at the end. Using Chrome as a browser.
by calvis
Thu Feb 16, 2017 1:54 pm
Forum: AbleCommerce GOLD
Topic: Anyone have issues printing large batches of packing slips?
Replies: 10
Views: 7516

Re: Anyone have issues printing large batches of packing slips?

We have the same issue when we print invoices. Happens when we print bigger batches. I've just thought it was our printers. We use HP M603 printers here. Our blank pages comes at the end of the print job.
by calvis
Wed Feb 15, 2017 6:47 am
Forum: AbleCommerce GOLD
Topic: changing shipping method - no balance due?
Replies: 10
Views: 6455

Re: changing shipping method - no balance due?

And recalculate taxes as well if your customer is in WA state. since WA state charges tax on shipping.
by calvis
Wed Feb 08, 2017 11:50 am
Forum: AbleCommerce GOLD
Topic: R12 Payment Status not updating after changing ship method
Replies: 5
Views: 3959

Re: R12 Payment Status not updating after changing ship method

I had this problem the other day. Recalculate works just fine.