Search found 534 matches

by NC Software
Mon Nov 13, 2017 3:21 am
Forum: AbleCommerce GOLD
Topic: Daylight savings adjustment
Replies: 4
Views: 1603

Re: Daylight savings adjustment

Katie, No, DST still has to be applied to UTC. Local Time = UTC +/- UTC Offset +/- DST (which is not always one hour, it's different around the world). Until AC automates this I highly recommend using the RSS feed to remind users to update their settings (AC 707, GOLD, etc.) otherwise you end up in ...
by NC Software
Mon Nov 13, 2017 2:37 am
Forum: AbleCommerce GOLD
Topic: Daylight savings adjustment
Replies: 4
Views: 1603

Re: Daylight savings adjustment

Thank you for reminding me to do this! AbleCommerce really needs to use the RSS feed to notify merchants to change this since for some reason they cannot make the store'ware handle this automatically which is very unfortunate.
by NC Software
Fri Jul 21, 2017 1:05 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: No one gets password reset emails
Replies: 3
Views: 5199

Re: No one gets password reset emails

Nothing has changed and yes, it stopped working about 2 months ago I'm guessing. I'll look into it, just wasn't sure if someone had a direction to look into if this occurred with someone else.
by NC Software
Thu Jul 20, 2017 10:31 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: No one gets password reset emails
Replies: 3
Views: 5199

No one gets password reset emails

Continuous issue is customers trying to do a password reset yet they never get the reset email. Anyone seen this or know how to resolve?
by NC Software
Fri Dec 30, 2016 9:48 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Coupon honored AFTER it expired...
Replies: 4
Views: 6325

Re: Coupon honored AFTER it expired...

I wonder if maintenance should change problem orders to cancelled after a period of time, maybe admin controlled in settings?
by NC Software
Fri Dec 23, 2016 10:39 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Coupon honored AFTER it expired...
Replies: 4
Views: 6325

Coupon honored AFTER it expired...

Reporting this as it may apply to GOLD as well. Customer places an order during a coupon period that is valid, i.e. Black Friday 2016. However, credit card is declined. Order is now a problem order. Customer comes back a month later to pay with a different credit card. The order now goes through yet...
by NC Software
Thu Dec 15, 2016 11:00 am
Forum: AbleCommerce GOLD
Topic: Database server on web server?
Replies: 3
Views: 1886

Re: Database server on web server?

Servers today are tremendously powerful, yes, in the past I'm not sure if it was a licensing thing or performance or combination thereof. I would consider adding more RAM as SQL Server will use it. RAM is cheap typically, max out your server if you can. You should be fine. Just keep in mind SQL Serv...
by NC Software
Tue Dec 13, 2016 5:52 am
Forum: AbleCommerce GOLD
Topic: Uploading large digital goods file
Replies: 3
Views: 3046

Re: Uploading large digital goods file

It's been a long time since I setup my digital goods and I'm not using AC GOLD yet but I think I FTP'd all of my files into the App_Data/DigitalGoods folder (or whatever it's called) and then just referenced them from the digital goods config area.
by NC Software
Sun Dec 04, 2016 5:02 am
Forum: AbleCommerce GOLD
Topic: Server error - url without www prefix
Replies: 6
Views: 4293

Re: Server error - url without www prefix

If you think it's a missing WWW in the URL then most likely IIS for the web site is not configured properly (and DNS should be checked too) and has nothing to do with AbleCommerce.
by NC Software
Tue Nov 29, 2016 1:43 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Time zone bites me again!
Replies: 0
Views: 6429

Time zone bites me again!

I forgot to change the store time zone yet again in the recent DST change and my black friday sale coupon expired an hour early!
by NC Software
Wed Oct 26, 2016 11:41 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Bug in coupons that may apply to Gold?
Replies: 18
Views: 28585

Re: Bug in coupons that may apply to Gold?

It seems to me the kit component/item should check if it's parent (kit product) is excluded in a coupon or not. Kit components should not discount in isolation, they need to respect their kit parent product.
by NC Software
Wed Oct 26, 2016 9:23 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Bug in coupons that may apply to Gold?
Replies: 18
Views: 28585

Re: Bug in coupons that may apply to Gold?

Thank you, I'll review. I guess people don't use kits or don't do coupons or don't realize really what happened due to higher volume of sales or less attention to detail of the situation. Regardless, it's a significant financial loss scenario especially for higher volume stores so I wouldn't brush t...
by NC Software
Sat Oct 22, 2016 3:45 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Bug in coupons that may apply to Gold?
Replies: 18
Views: 28585

Re: Bug in coupons that may apply to Gold?

Any chance of a patch for GOLD to resolve this prior to holiday shopping season, i.e. Black Friday up next?
by NC Software
Thu Sep 22, 2016 1:50 am
Forum: AbleCommerce GOLD
Topic: Comment out ConLib?
Replies: 5
Views: 3814

Re: Comment out ConLib?

I'll try again.
by NC Software
Thu Sep 22, 2016 1:03 am
Forum: AbleCommerce GOLD
Topic: Comment out ConLib?
Replies: 5
Views: 3814

Re: Comment out ConLib?

I did it directly but the Conlib still rendered
by NC Software
Wed Sep 21, 2016 2:34 am
Forum: AbleCommerce GOLD
Topic: Comment out ConLib?
Replies: 5
Views: 3814

Comment out ConLib?

Am I missing something obvious? How can I comment out a [[ConLib]] in HTML without removing the ConLib. It seems wrapping it in HTML < ! -- isn't working. I want to restore the ConLib later so I prefer to leave the text in the html.
by NC Software
Mon Sep 19, 2016 1:56 am
Forum: AbleCommerce GOLD
Topic: Email issues in iOS 10 Mail App
Replies: 11
Views: 6734

Re: Email issues in iOS 10 Mail App

When reviewing your templates realize too they are not designed for mobile in mind. Some templates have three column headers with two addresses and order summary info on far right. That really should be broken into order summary in the header and then two columns (left/right) for from/to addresses, ...
by NC Software
Sat Sep 17, 2016 4:24 am
Forum: AbleCommerce GOLD
Topic: Email issues in iOS 10 Mail App
Replies: 11
Views: 6734

Re: Email issues in iOS 10 Mail App

With a little bit of time I was able to revise the CSS and HTML in my templates and cleared my issue up. Some of the CSS at least from the 707 code is just different from what I see in modern day. Such as use of table.email instead of table[class="email"] and other CSS handling. I suggest avoiding P...
by NC Software
Fri Sep 16, 2016 5:29 am
Forum: AbleCommerce GOLD
Topic: Email issues in iOS 10 Mail App
Replies: 11
Views: 6734

Re: Email issues in iOS 10 Mail App

I agree "version control" except that templates are typically edited on the production site which is not the dev machine where local files are in version control. Many systems such as forums, help desks, etc. all use databased templates where they are versioned, can be restored or compared to defaul...
by NC Software
Thu Sep 15, 2016 11:38 am
Forum: AbleCommerce GOLD
Topic: Email issues in iOS 10 Mail App
Replies: 11
Views: 6734

Re: Email issues in iOS 10 Mail App

I would also like to see email templates be served from the database and not the file system which I've suggested for years. Disk I/O is never good on performance and with a databased system you can have email template parts and also version them, do diffs, etc. etc.
by NC Software
Thu Sep 15, 2016 10:28 am
Forum: AbleCommerce GOLD
Topic: Email issues in iOS 10 Mail App
Replies: 11
Views: 6734

Re: Email issues in iOS 10 Mail App

The emails could be restructured to a much better architecture. No reason to repeat header and footers on all emails. And this would also help upgradability and merging. Define email headers in one file, footers in one file, then in an email you have a variable for the header, content, and footer an...
by NC Software
Thu Sep 15, 2016 9:47 am
Forum: AbleCommerce GOLD
Topic: Email issues in iOS 10 Mail App
Replies: 11
Views: 6734

Re: Email issues in iOS 10 Mail App

Good to hear, hopefully when I move to GOLD in the next few months this will be resolved for me. It still needs better CSS and responsive design but I must have something wrong in my table based tweaks.
by NC Software
Wed Sep 14, 2016 2:40 am
Forum: AbleCommerce GOLD
Topic: Email issues in iOS 10 Mail App
Replies: 11
Views: 6734

Email issues in iOS 10 Mail App

I had a feeling this was going to happen as I've never been thrilled with the ancient HTML in the email templates. iOS 10 update yesterday, table issues in emails when viewing order notifications etc. Yes, I'm using 707 and soon to GOLD but the template HTML I believe is the same. I think it's time ...
by NC Software
Wed Sep 07, 2016 4:31 am
Forum: AbleCommerce GOLD
Topic: UI for coupons and excluding products
Replies: 3
Views: 3482

Re: UI for coupons and excluding products

I think it's FINISH in 707.
by NC Software
Wed Sep 07, 2016 3:53 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Bug in coupons that may apply to Gold?
Replies: 18
Views: 28585

Re: Bug in coupons that may apply to Gold?

Thank you for the web site to set this up for you. The other part of this is the kit items have modified pricing as this kit is a bundle offer, i.e. 20% off all items if you buy this kit product. This is why I cannot exclude the kit items as when purchased in another kit or individually they can acc...