Search found 534 matches
- Mon Nov 13, 2017 3:21 am
- Forum: AbleCommerce GOLD
- Topic: Daylight savings adjustment
- Replies: 4
- Views: 4834
Re: Daylight savings adjustment
Katie, No, DST still has to be applied to UTC. Local Time = UTC +/- UTC Offset +/- DST (which is not always one hour, it's different around the world). Until AC automates this I highly recommend using the RSS feed to remind users to update their settings (AC 707, GOLD, etc.) otherwise you end up in ...
- Mon Nov 13, 2017 2:37 am
- Forum: AbleCommerce GOLD
- Topic: Daylight savings adjustment
- Replies: 4
- Views: 4834
Re: Daylight savings adjustment
Thank you for reminding me to do this! AbleCommerce really needs to use the RSS feed to notify merchants to change this since for some reason they cannot make the store'ware handle this automatically which is very unfortunate.
- Fri Jul 21, 2017 1:05 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: No one gets password reset emails
- Replies: 3
- Views: 12676
Re: No one gets password reset emails
Nothing has changed and yes, it stopped working about 2 months ago I'm guessing. I'll look into it, just wasn't sure if someone had a direction to look into if this occurred with someone else.
- Thu Jul 20, 2017 10:31 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: No one gets password reset emails
- Replies: 3
- Views: 12676
No one gets password reset emails
Continuous issue is customers trying to do a password reset yet they never get the reset email. Anyone seen this or know how to resolve?
- Fri Dec 30, 2016 9:48 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Coupon honored AFTER it expired...
- Replies: 4
- Views: 14469
Re: Coupon honored AFTER it expired...
I wonder if maintenance should change problem orders to cancelled after a period of time, maybe admin controlled in settings?
- Fri Dec 23, 2016 10:39 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Coupon honored AFTER it expired...
- Replies: 4
- Views: 14469
Coupon honored AFTER it expired...
Reporting this as it may apply to GOLD as well. Customer places an order during a coupon period that is valid, i.e. Black Friday 2016. However, credit card is declined. Order is now a problem order. Customer comes back a month later to pay with a different credit card. The order now goes through yet...
- Thu Dec 15, 2016 11:00 am
- Forum: AbleCommerce GOLD
- Topic: Database server on web server?
- Replies: 3
- Views: 4517
Re: Database server on web server?
Servers today are tremendously powerful, yes, in the past I'm not sure if it was a licensing thing or performance or combination thereof. I would consider adding more RAM as SQL Server will use it. RAM is cheap typically, max out your server if you can. You should be fine. Just keep in mind SQL Serv...
- Tue Dec 13, 2016 5:52 am
- Forum: AbleCommerce GOLD
- Topic: Uploading large digital goods file
- Replies: 3
- Views: 8437
Re: Uploading large digital goods file
It's been a long time since I setup my digital goods and I'm not using AC GOLD yet but I think I FTP'd all of my files into the App_Data/DigitalGoods folder (or whatever it's called) and then just referenced them from the digital goods config area.
- Sun Dec 04, 2016 5:02 am
- Forum: AbleCommerce GOLD
- Topic: Server error - url without www prefix
- Replies: 6
- Views: 7921
Re: Server error - url without www prefix
If you think it's a missing WWW in the URL then most likely IIS for the web site is not configured properly (and DNS should be checked too) and has nothing to do with AbleCommerce.
- Tue Nov 29, 2016 1:43 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Time zone bites me again!
- Replies: 0
- Views: 14359
Time zone bites me again!
I forgot to change the store time zone yet again in the recent DST change and my black friday sale coupon expired an hour early!
- Wed Oct 26, 2016 11:41 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Bug in coupons that may apply to Gold?
- Replies: 18
- Views: 46186
Re: Bug in coupons that may apply to Gold?
It seems to me the kit component/item should check if it's parent (kit product) is excluded in a coupon or not. Kit components should not discount in isolation, they need to respect their kit parent product.
- Wed Oct 26, 2016 9:23 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Bug in coupons that may apply to Gold?
- Replies: 18
- Views: 46186
Re: Bug in coupons that may apply to Gold?
Thank you, I'll review. I guess people don't use kits or don't do coupons or don't realize really what happened due to higher volume of sales or less attention to detail of the situation. Regardless, it's a significant financial loss scenario especially for higher volume stores so I wouldn't brush t...
- Sat Oct 22, 2016 3:45 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Bug in coupons that may apply to Gold?
- Replies: 18
- Views: 46186
Re: Bug in coupons that may apply to Gold?
Any chance of a patch for GOLD to resolve this prior to holiday shopping season, i.e. Black Friday up next?
- Thu Sep 22, 2016 1:50 am
- Forum: AbleCommerce GOLD
- Topic: Comment out ConLib?
- Replies: 5
- Views: 7553
Re: Comment out ConLib?
I'll try again.
- Thu Sep 22, 2016 1:03 am
- Forum: AbleCommerce GOLD
- Topic: Comment out ConLib?
- Replies: 5
- Views: 7553
Re: Comment out ConLib?
I did it directly but the Conlib still rendered
- Wed Sep 21, 2016 2:34 am
- Forum: AbleCommerce GOLD
- Topic: Comment out ConLib?
- Replies: 5
- Views: 7553
Comment out ConLib?
Am I missing something obvious? How can I comment out a [[ConLib]] in HTML without removing the ConLib. It seems wrapping it in HTML < ! -- isn't working. I want to restore the ConLib later so I prefer to leave the text in the html.
- Mon Sep 19, 2016 1:56 am
- Forum: AbleCommerce GOLD
- Topic: Email issues in iOS 10 Mail App
- Replies: 11
- Views: 13524
Re: Email issues in iOS 10 Mail App
When reviewing your templates realize too they are not designed for mobile in mind. Some templates have three column headers with two addresses and order summary info on far right. That really should be broken into order summary in the header and then two columns (left/right) for from/to addresses, ...
- Sat Sep 17, 2016 4:24 am
- Forum: AbleCommerce GOLD
- Topic: Email issues in iOS 10 Mail App
- Replies: 11
- Views: 13524
Re: Email issues in iOS 10 Mail App
With a little bit of time I was able to revise the CSS and HTML in my templates and cleared my issue up. Some of the CSS at least from the 707 code is just different from what I see in modern day. Such as use of table.email instead of table[class="email"] and other CSS handling. I suggest avoiding P...
- Fri Sep 16, 2016 5:29 am
- Forum: AbleCommerce GOLD
- Topic: Email issues in iOS 10 Mail App
- Replies: 11
- Views: 13524
Re: Email issues in iOS 10 Mail App
I agree "version control" except that templates are typically edited on the production site which is not the dev machine where local files are in version control. Many systems such as forums, help desks, etc. all use databased templates where they are versioned, can be restored or compared to defaul...
- Thu Sep 15, 2016 11:38 am
- Forum: AbleCommerce GOLD
- Topic: Email issues in iOS 10 Mail App
- Replies: 11
- Views: 13524
Re: Email issues in iOS 10 Mail App
I would also like to see email templates be served from the database and not the file system which I've suggested for years. Disk I/O is never good on performance and with a databased system you can have email template parts and also version them, do diffs, etc. etc.
- Thu Sep 15, 2016 10:28 am
- Forum: AbleCommerce GOLD
- Topic: Email issues in iOS 10 Mail App
- Replies: 11
- Views: 13524
Re: Email issues in iOS 10 Mail App
The emails could be restructured to a much better architecture. No reason to repeat header and footers on all emails. And this would also help upgradability and merging. Define email headers in one file, footers in one file, then in an email you have a variable for the header, content, and footer an...
- Thu Sep 15, 2016 9:47 am
- Forum: AbleCommerce GOLD
- Topic: Email issues in iOS 10 Mail App
- Replies: 11
- Views: 13524
Re: Email issues in iOS 10 Mail App
Good to hear, hopefully when I move to GOLD in the next few months this will be resolved for me. It still needs better CSS and responsive design but I must have something wrong in my table based tweaks.
- Wed Sep 14, 2016 2:40 am
- Forum: AbleCommerce GOLD
- Topic: Email issues in iOS 10 Mail App
- Replies: 11
- Views: 13524
Email issues in iOS 10 Mail App
I had a feeling this was going to happen as I've never been thrilled with the ancient HTML in the email templates. iOS 10 update yesterday, table issues in emails when viewing order notifications etc. Yes, I'm using 707 and soon to GOLD but the template HTML I believe is the same. I think it's time ...
- Wed Sep 07, 2016 4:31 am
- Forum: AbleCommerce GOLD
- Topic: UI for coupons and excluding products
- Replies: 3
- Views: 5698
Re: UI for coupons and excluding products
I think it's FINISH in 707.
- Wed Sep 07, 2016 3:53 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Bug in coupons that may apply to Gold?
- Replies: 18
- Views: 46186
Re: Bug in coupons that may apply to Gold?
Thank you for the web site to set this up for you. The other part of this is the kit items have modified pricing as this kit is a bundle offer, i.e. 20% off all items if you buy this kit product. This is why I cannot exclude the kit items as when purchased in another kit or individually they can acc...