Search found 434 matches

by jguengerich
Mon Jul 13, 2020 1:44 pm
Forum: AbleCommerce GOLD
Topic: UPS ship gateway broken
Replies: 16
Views: 620

Re: UPS ship gateway broken

I don't know that it matters, but when I look at UPS' Retail Rates guide, the only $4.00 add-on specific to 3 Day Select is Saturday Delivery. There is also a $4.00 UPS On-Call Pickup Area Surcharge (Residential) that applies to "certain ZIP codes".
by jguengerich
Mon Jul 13, 2020 9:18 am
Forum: AbleCommerce GOLD
Topic: UPS ship gateway broken
Replies: 16
Views: 620

Re: UPS ship gateway broken

Thanks Joe! Not sure how long it would have taken me to figure that out. I did a quick test (one fake order) after I applied your fix with logging turned on, and there was a slight difference in the two service code 12 responses. One (the second one) had a slightly higher TransportationCharges and a...
by jguengerich
Thu Jun 11, 2020 11:15 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Bug in Shipment.GetItems()
Replies: 2
Views: 390

Re: Bug in Shipment.GetItems()

It appears to work fine in R12 SR2, and the code in 9.0.2 looks correct. OrderShipment.GetItems() uses this.OrderItems, which is all the items in the given shipment.
by jguengerich
Wed Dec 11, 2019 4:47 pm
Forum: AbleCommerce GOLD
Topic: Heads up re: 2019-12 Security and Quality Rollup for .Net Framework
Replies: 0
Views: 4025

Heads up re: 2019-12 Security and Quality Rollup for .Net Framework

I applied the above listed Microsoft Update to my test server (Server 2008 R2, .Net 4.7.1, AC Gold R12 SR2). I use the CyberSource gateway, modified to use their Secure Acceptance (pages hosted on their servers) for credit card entry. When the customer finishes entering their info (or cancels), you ...
by jguengerich
Tue Dec 10, 2019 9:31 am
Forum: AbleCommerce GOLD
Topic: How to test Payment Capture Failed event trigger
Replies: 2
Views: 1867

Re: How to test Payment Capture Failed event trigger

CyberSource has a test server environment you can set up. Their documentation lists specific payment amounts that trigger various rejection codes. If you want to test a successful authorization followed later by a failed capture, you could manually reverse the authorization (in the test environment ...
by jguengerich
Thu Nov 21, 2019 12:47 pm
Forum: AbleCommerce GOLD
Topic: Potential CyberSource SOAP API End of Life?
Replies: 4
Views: 2201

Re: Potential CyberSource SOAP API End of Life?

I created a new SOAP key in the CyberSource Test Businesss Center and entered it on my test AbleCommerce site. Everything seemed to work fine using the new key.

AbleCommerce version info:
VERSION: 7.0.92.9476
Release Label: GoldR12SR2
by jguengerich
Wed Nov 20, 2019 9:21 am
Forum: AbleCommerce GOLD
Topic: Potential CyberSource SOAP API End of Life?
Replies: 4
Views: 2201

Re: Potential CyberSource SOAP API End of Life?

We use CyberSource as well, and got the same message. It sounds to me like they are just saying that the way they generate the keys (or the type of key generated) has changed for some APIs, and we need to generate and test a key from the new Business Center web site to make sure it works with our im...
by jguengerich
Thu Sep 05, 2019 11:13 am
Forum: AbleCommerce GOLD
Topic: Default Warehouse Changing
Replies: 3
Views: 1948

Re: Default Warehouse Changing

Hmm, after re-reading your original post, I think the Machine Key issue isn't the problem. I was thinking you meant that you lost your USPS shipping gateway configurations, but it looks like you are saying that is still there. Hopefully someone else can help. In the mean time, it probably would be a...
by jguengerich
Wed Sep 04, 2019 2:15 pm
Forum: AbleCommerce GOLD
Topic: Default Warehouse Changing
Replies: 3
Views: 1948

Re: Default Warehouse Changing

The fact that your shipping methods all disappeared seems like it might be related to the "Machine Key Issue" that affects some servers when they are restared. There doesn't seem to be an obvious reason why it only affects some installations. More info is here: http://help.ablecommerce.com/index.htm...
by jguengerich
Tue Aug 27, 2019 5:07 pm
Forum: AbleCommerce GOLD
Topic: Products in Groups vs Product Group Restrictions
Replies: 8
Views: 2845

Re: Products in Groups vs Product Group Restrictions

Perhaps if you don't turn on the product's Group Restrictions setting, that means it is not restricted, regardless of what groups it is assigned to?
by jguengerich
Fri Jul 26, 2019 1:36 pm
Forum: AbleCommerce GOLD
Topic: Database attack of some sort right now
Replies: 8
Views: 2620

Re: Database attack of some sort right now

There are settings for how long to keep Anonymous users on Configure > Store > Maintenance. There are default settings and a tool to show how many there are and immediately delete them (based on number of days old). Not sure what the database performance will be if it has that many to delete. If the...
by jguengerich
Fri Jul 26, 2019 9:09 am
Forum: AbleCommerce GOLD
Topic: Database attack of some sort right now
Replies: 8
Views: 2620

Re: Database attack of some sort right now

Did you try deleting the user?
by jguengerich
Fri Jul 26, 2019 8:37 am
Forum: AbleCommerce GOLD
Topic: Database attack of some sort right now
Replies: 8
Views: 2620

Re: Database attack of some sort right now

You could try turning off guest checkout and enabling Captcha.
by jguengerich
Mon Jun 03, 2019 9:35 am
Forum: AbleCommerce GOLD
Topic: Cannot Access Error Logs Through Admin
Replies: 2
Views: 2066

Re: Cannot Access Error Logs Through Admin

Errors are stored in both the ac_ErrorLogs table in the database and the app.log file in the web site's App_Data\Logs folder. When you view them in the Admin panel, it is reading them from the ac_ErrorLogs table. When you delete them from the Admin panel, they are deleted from the ac_ErrorLogs table...
by jguengerich
Thu May 02, 2019 8:22 am
Forum: AbleCommerce GOLD
Topic: Forums change?
Replies: 7
Views: 3331

Re: Forums change?

I'm not getting emails when someone replies on a topic I'm subscribed to (this one, for example). That setting is enabled in my notification options.
by jguengerich
Tue Apr 30, 2019 4:55 pm
Forum: AbleCommerce GOLD
Topic: Forums change?
Replies: 7
Views: 3331

Re: Forums change?

It isn't just you, I see the change also.
by jguengerich
Thu Apr 18, 2019 11:44 pm
Forum: AbleCommerce GOLD
Topic: Help! Needed with Checkout
Replies: 6
Views: 2750

Re: Help! Needed with Checkout

The basket hash (as called from the OPC page) includes billing address; shipping addresses, shipment id, and shipping method for each shipment; the details of each product order item (excluding user inputs for that item); and coupons. It looks like the OPC page does recalculate the hash when various...
by jguengerich
Fri Apr 12, 2019 1:57 am
Forum: AbleCommerce GOLD
Topic: Cannot Access Webpages through Admin Console
Replies: 7
Views: 3641

Re: Cannot Access Webpages through Admin Console

Those first two errors look like a user is trying to access the Search page or a Product page, but that user's username is in the database twice. You probably should check your ac_Users table for multiple records with the same value in the UserName column. Not sure how that would happen. It might be...
by jguengerich
Thu Apr 11, 2019 2:09 am
Forum: AbleCommerce GOLD
Topic: Cannot Access Webpages through Admin Console
Replies: 7
Views: 3641

Re: Cannot Access Webpages through Admin Console

Something odd I just realized, on my installation Admin pages are not included in the page tracking, so I'm not sure why your site is trying to insert in the ac_PageViews table when accessing an Admin page. I'm not sure what causes it to not track Admin pages, there's nothing obvious in the source c...
by jguengerich
Wed Apr 10, 2019 11:43 pm
Forum: AbleCommerce GOLD
Topic: Cannot Access Webpages through Admin Console
Replies: 7
Views: 3641

Re: Cannot Access Webpages through Admin Console

That is definitely an error trying to insert a record into the ac_PageViews table. I guess the most basic thing to check is to make sure the ac_PageViews table exists, and that the column names match what you are seeing in the INSERT statement in the error log - there will be a PageViewId column, bu...
by jguengerich
Wed Mar 06, 2019 12:54 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Email template - add data from the random table
Replies: 6
Views: 4539

Re: Email template - add data from the random table

I'm not very well versed in IOC or other more advanced object-oriented concepts, so hopefully someone else can provide more insight on if there is a clever OOP way to handle this. DefaultEventsHandler.OrderPlaced does more than just create the parameters and call the email processor, so if you don't...
by jguengerich
Tue Mar 05, 2019 7:57 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Email template - add data from the random table
Replies: 6
Views: 4539

Re: Email template - add data from the random table

Technical details: The DefaultEventsHandler.cs file (in the source code) has an OrderPlaced method that sets up some parameters (order, customer, and payments) so the corresponding objects are available to the template processor. The store parameter is added by the ProcessEmails method in the EmailP...
by jguengerich
Thu Aug 30, 2018 9:00 am
Forum: AbleCommerce GOLD
Topic: Display warning for certain products
Replies: 1
Views: 1061

Re: Display warning for certain products

The CustomFields user control on that page displays them. It utilizes the ProductCustomFieldsDialog ConLib. Assuming you are using a Merchant Field in the template, you will need to provide a value for that field for each product (via the Templates tab when editing the product) before the template f...
by jguengerich
Tue Jun 19, 2018 8:09 am
Forum: AbleCommerce GOLD
Topic: GetShipMethods -- Sorting in OPC
Replies: 5
Views: 2056

Re: GetShipMethods -- Sorting in OPC

Sorry, I forgot the semi-colon at the end of the line of code I posted. I figured it probably used the same code to calculate the rates on first load and when the basket changes. I hadn't tried it before, but I tried the unchanged OPC page on my test server now, and when the page loaded, the shippin...
by jguengerich
Mon Jun 18, 2018 7:35 am
Forum: AbleCommerce GOLD
Topic: GetShipMethods -- Sorting in OPC
Replies: 5
Views: 2056

Re: GetShipMethods -- Sorting in OPC

Disclaimer: I don't use OPC and I haven't tried this, it is just an educated guess. Using GOLD R12. In OPC.aspx.cs, after building the rateQuotes collection on line 508: ICollection<ShipRateQuote> rateQuotes = shippingCalculator.QuoteForShipment(shipment); add a line to sort rateQuotes from lowest t...