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- Wed Aug 09, 2023 8:36 am
- Forum: AbleCommerce GOLD
- Topic: Viewing Categories in Product Finder
- Replies: 1
- Views: 12380
- Fri Oct 22, 2021 8:19 am
- Forum: AbleCommerce GOLD
- Topic: UPS errors for last 2 days
- Replies: 1
- Views: 11861
Re: UPS errors for last 2 days
Same here. I'm still live with GOLD, but I posted on the AbleCommerce 9 forums https://www.ablecommerce.com/forums/posts/t873-Intermittent-UPS-problems because I'm so used to going there as I work on implementing 9. So far the only suggestion was to make sure I'm using the https://onlinetools.ups.co...
- Mon Jul 13, 2020 1:44 pm
- Forum: AbleCommerce GOLD
- Topic: UPS ship gateway broken
- Replies: 16
- Views: 46648
Re: UPS ship gateway broken
I don't know that it matters, but when I look at UPS' Retail Rates guide, the only $4.00 add-on specific to 3 Day Select is Saturday Delivery. There is also a $4.00 UPS On-Call Pickup Area Surcharge (Residential) that applies to "certain ZIP codes".
- Mon Jul 13, 2020 9:18 am
- Forum: AbleCommerce GOLD
- Topic: UPS ship gateway broken
- Replies: 16
- Views: 46648
Re: UPS ship gateway broken
Thanks Joe! Not sure how long it would have taken me to figure that out. I did a quick test (one fake order) after I applied your fix with logging turned on, and there was a slight difference in the two service code 12 responses. One (the second one) had a slightly higher TransportationCharges and a...
- Thu Jun 11, 2020 11:15 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Bug in Shipment.GetItems()
- Replies: 2
- Views: 19845
Re: Bug in Shipment.GetItems()
It appears to work fine in R12 SR2, and the code in 9.0.2 looks correct. OrderShipment.GetItems() uses this.OrderItems, which is all the items in the given shipment.
- Wed Dec 11, 2019 4:47 pm
- Forum: AbleCommerce GOLD
- Topic: Heads up re: 2019-12 Security and Quality Rollup for .Net Framework
- Replies: 0
- Views: 36517
Heads up re: 2019-12 Security and Quality Rollup for .Net Framework
I applied the above listed Microsoft Update to my test server (Server 2008 R2, .Net 4.7.1, AC Gold R12 SR2). I use the CyberSource gateway, modified to use their Secure Acceptance (pages hosted on their servers) for credit card entry. When the customer finishes entering their info (or cancels), you ...
- Tue Dec 10, 2019 9:31 am
- Forum: AbleCommerce GOLD
- Topic: How to test Payment Capture Failed event trigger
- Replies: 2
- Views: 8874
Re: How to test Payment Capture Failed event trigger
CyberSource has a test server environment you can set up. Their documentation lists specific payment amounts that trigger various rejection codes. If you want to test a successful authorization followed later by a failed capture, you could manually reverse the authorization (in the test environment ...
- Thu Nov 21, 2019 12:47 pm
- Forum: AbleCommerce GOLD
- Topic: Potential CyberSource SOAP API End of Life?
- Replies: 4
- Views: 13858
Re: Potential CyberSource SOAP API End of Life?
I created a new SOAP key in the CyberSource Test Businesss Center and entered it on my test AbleCommerce site. Everything seemed to work fine using the new key.
AbleCommerce version info:
VERSION: 7.0.92.9476
Release Label: GoldR12SR2
AbleCommerce version info:
VERSION: 7.0.92.9476
Release Label: GoldR12SR2
- Wed Nov 20, 2019 9:21 am
- Forum: AbleCommerce GOLD
- Topic: Potential CyberSource SOAP API End of Life?
- Replies: 4
- Views: 13858
Re: Potential CyberSource SOAP API End of Life?
We use CyberSource as well, and got the same message. It sounds to me like they are just saying that the way they generate the keys (or the type of key generated) has changed for some APIs, and we need to generate and test a key from the new Business Center web site to make sure it works with our im...
- Thu Sep 05, 2019 11:13 am
- Forum: AbleCommerce GOLD
- Topic: Default Warehouse Changing
- Replies: 3
- Views: 6876
Re: Default Warehouse Changing
Hmm, after re-reading your original post, I think the Machine Key issue isn't the problem. I was thinking you meant that you lost your USPS shipping gateway configurations, but it looks like you are saying that is still there. Hopefully someone else can help. In the mean time, it probably would be a...
- Wed Sep 04, 2019 2:15 pm
- Forum: AbleCommerce GOLD
- Topic: Default Warehouse Changing
- Replies: 3
- Views: 6876
Re: Default Warehouse Changing
The fact that your shipping methods all disappeared seems like it might be related to the "Machine Key Issue" that affects some servers when they are restared. There doesn't seem to be an obvious reason why it only affects some installations. More info is here: http://help.ablecommerce.com/index.htm...
- Tue Aug 27, 2019 5:07 pm
- Forum: AbleCommerce GOLD
- Topic: Products in Groups vs Product Group Restrictions
- Replies: 8
- Views: 20006
Re: Products in Groups vs Product Group Restrictions
Perhaps if you don't turn on the product's Group Restrictions setting, that means it is not restricted, regardless of what groups it is assigned to?
- Fri Jul 26, 2019 1:36 pm
- Forum: AbleCommerce GOLD
- Topic: Database attack of some sort right now
- Replies: 8
- Views: 9569
Re: Database attack of some sort right now
There are settings for how long to keep Anonymous users on Configure > Store > Maintenance. There are default settings and a tool to show how many there are and immediately delete them (based on number of days old). Not sure what the database performance will be if it has that many to delete. If the...
- Fri Jul 26, 2019 9:09 am
- Forum: AbleCommerce GOLD
- Topic: Database attack of some sort right now
- Replies: 8
- Views: 9569
Re: Database attack of some sort right now
Did you try deleting the user?
- Fri Jul 26, 2019 8:37 am
- Forum: AbleCommerce GOLD
- Topic: Database attack of some sort right now
- Replies: 8
- Views: 9569
Re: Database attack of some sort right now
You could try turning off guest checkout and enabling Captcha.
- Mon Jun 03, 2019 9:35 am
- Forum: AbleCommerce GOLD
- Topic: Cannot Access Error Logs Through Admin
- Replies: 2
- Views: 5412
Re: Cannot Access Error Logs Through Admin
Errors are stored in both the ac_ErrorLogs table in the database and the app.log file in the web site's App_Data\Logs folder. When you view them in the Admin panel, it is reading them from the ac_ErrorLogs table. When you delete them from the Admin panel, they are deleted from the ac_ErrorLogs table...
- Thu May 02, 2019 8:22 am
- Forum: AbleCommerce GOLD
- Topic: Forums change?
- Replies: 7
- Views: 21935
Re: Forums change?
I'm not getting emails when someone replies on a topic I'm subscribed to (this one, for example). That setting is enabled in my notification options.
- Tue Apr 30, 2019 4:55 pm
- Forum: AbleCommerce GOLD
- Topic: Forums change?
- Replies: 7
- Views: 21935
Re: Forums change?
It isn't just you, I see the change also.
- Thu Apr 18, 2019 11:44 pm
- Forum: AbleCommerce GOLD
- Topic: Help! Needed with Checkout
- Replies: 6
- Views: 10541
Re: Help! Needed with Checkout
The basket hash (as called from the OPC page) includes billing address; shipping addresses, shipment id, and shipping method for each shipment; the details of each product order item (excluding user inputs for that item); and coupons. It looks like the OPC page does recalculate the hash when various...
- Fri Apr 12, 2019 1:57 am
- Forum: AbleCommerce GOLD
- Topic: Cannot Access Webpages through Admin Console
- Replies: 7
- Views: 27218
Re: Cannot Access Webpages through Admin Console
Those first two errors look like a user is trying to access the Search page or a Product page, but that user's username is in the database twice. You probably should check your ac_Users table for multiple records with the same value in the UserName column. Not sure how that would happen. It might be...
- Thu Apr 11, 2019 2:09 am
- Forum: AbleCommerce GOLD
- Topic: Cannot Access Webpages through Admin Console
- Replies: 7
- Views: 27218
Re: Cannot Access Webpages through Admin Console
Something odd I just realized, on my installation Admin pages are not included in the page tracking, so I'm not sure why your site is trying to insert in the ac_PageViews table when accessing an Admin page. I'm not sure what causes it to not track Admin pages, there's nothing obvious in the source c...
- Wed Apr 10, 2019 11:43 pm
- Forum: AbleCommerce GOLD
- Topic: Cannot Access Webpages through Admin Console
- Replies: 7
- Views: 27218
Re: Cannot Access Webpages through Admin Console
That is definitely an error trying to insert a record into the ac_PageViews table. I guess the most basic thing to check is to make sure the ac_PageViews table exists, and that the column names match what you are seeing in the INSERT statement in the error log - there will be a PageViewId column, bu...
- Wed Mar 06, 2019 12:54 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Email template - add data from the random table
- Replies: 6
- Views: 24177
Re: Email template - add data from the random table
I'm not very well versed in IOC or other more advanced object-oriented concepts, so hopefully someone else can provide more insight on if there is a clever OOP way to handle this. DefaultEventsHandler.OrderPlaced does more than just create the parameters and call the email processor, so if you don't...
- Tue Mar 05, 2019 7:57 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Email template - add data from the random table
- Replies: 6
- Views: 24177
Re: Email template - add data from the random table
Technical details: The DefaultEventsHandler.cs file (in the source code) has an OrderPlaced method that sets up some parameters (order, customer, and payments) so the corresponding objects are available to the template processor. The store parameter is added by the ProcessEmails method in the EmailP...
- Thu Aug 30, 2018 9:00 am
- Forum: AbleCommerce GOLD
- Topic: Display warning for certain products
- Replies: 1
- Views: 3445
Re: Display warning for certain products
The CustomFields user control on that page displays them. It utilizes the ProductCustomFieldsDialog ConLib. Assuming you are using a Merchant Field in the template, you will need to provide a value for that field for each product (via the Templates tab when editing the product) before the template f...