Can anyone from AC weigh in on this?
Thanks,
Greg
Search found 112 matches
- Tue Aug 20, 2019 1:36 pm
- Forum: AbleCommerce GOLD
- Topic: Huge Gaps in Order Numbers
- Replies: 2
- Views: 4787
- Fri Aug 09, 2019 5:36 pm
- Forum: AbleCommerce GOLD
- Topic: Huge Gaps in Order Numbers
- Replies: 2
- Views: 4787
Huge Gaps in Order Numbers
Hey all - In my experience, a failed payment causes a gap in order numbers which is usually 1 or 2 at most. We're seeing some gaps now of 50+ numbers, which I assume is a bot trying to gain access to the site or repeatedly hitting the checkout page. We implemented Cloudflare which seemed to help slo...
- Wed Mar 06, 2019 2:16 am
- Forum: AbleCommerce GOLD
- Topic: Braintree Mobile Payments (Apple Pay, Google Pay, etc)
- Replies: 1
- Views: 4043
Re: Braintree Mobile Payments (Apple Pay, Google Pay, etc)
Watching this thread as well; a huge must these days for mobile shoppers.
- Wed Apr 25, 2018 8:17 am
- Forum: AbleCommerce GOLD
- Topic: Braintree Implementation Question - PCI
- Replies: 1
- Views: 3734
Braintree Implementation Question - PCI
Hi - I was curious if the Braintree payment integration uses the drop-in UI or custom UI with hosted fields (both hosted on Braintree's side)? We're evaluating moving to this and want to use hosted payment services to keep PCI requirements lower. Any feedback you can provide is very much appreciated...
- Thu Aug 17, 2017 8:54 am
- Forum: AbleCommerce GOLD
- Topic: PayPal Express & Multiple Unpaid Orders
- Replies: 3
- Views: 5943
Re: PayPal Express & Multiple Unpaid Orders
Thanks for following up. I can see that as a potential problem, however, in this case I think it's unrelated. Normal order volume for this client is roughly 15 orders a day. On the day we had the issue, there were 12-15 PayPal orders alone (which have been roughly 5% of orders normally). I think our...
- Mon Aug 07, 2017 9:20 am
- Forum: AbleCommerce GOLD
- Topic: PayPal Express & Multiple Unpaid Orders
- Replies: 3
- Views: 5943
PayPal Express & Multiple Unpaid Orders
Hello - We recently enabled PayPal (standard and express) for a client site, and today they are experiencing an issue where 12-15 orders are coming in with PayPal as payment option but payment is never made. Due to their expected order volume this time of year, we know these are fake orders that wil...
- Tue Aug 01, 2017 9:28 am
- Forum: AbleCommerce GOLD
- Topic: Subscriptions + PayPal
- Replies: 0
- Views: 31328
Subscriptions + PayPal
Hi AC -
Any plans of accepting PayPal-based payments for recurring subscription orders in the near future? Trying to avoid switching client over to Auth.net unless there are no plans for this any time soon.
Thanks!
Any plans of accepting PayPal-based payments for recurring subscription orders in the near future? Trying to avoid switching client over to Auth.net unless there are no plans for this any time soon.
Thanks!
- Thu Mar 30, 2017 9:53 am
- Forum: AbleCommerce GOLD
- Topic: WYSIWYG Editor Stripping Code
- Replies: 9
- Views: 11737
Re: WYSIWYG Editor Stripping Code
Hello -
Just checking up on this - any way to customize the implementation of the editor to allow these tags?
Thanks!
Greg
Just checking up on this - any way to customize the implementation of the editor to allow these tags?
Thanks!
Greg
- Thu Feb 16, 2017 5:32 am
- Forum: PCI Certification and Implementation Questions
- Topic: Path-Based Cross-Site Scripting (XSS) Failure
- Replies: 2
- Views: 28962
Re: Path-Based Cross-Site Scripting (XSS) Failure
Similar issue here with a Qualys web application scan. I've just submitted a support ticket to the helpdesk.
- Wed Feb 15, 2017 11:33 am
- Forum: AbleCommerce GOLD
- Topic: WYSIWYG Editor Stripping Code
- Replies: 9
- Views: 11737
Re: WYSIWYG Editor Stripping Code
Hi AC -
Just checking in on this - have you seen this before or have any thoughts on how to prevent the removal of code?
Thanks!
Greg
Just checking in on this - have you seen this before or have any thoughts on how to prevent the removal of code?
Thanks!
Greg
- Wed Feb 08, 2017 5:23 am
- Forum: AbleCommerce GOLD
- Topic: WYSIWYG Editor Stripping Code
- Replies: 9
- Views: 11737
Re: WYSIWYG Editor Stripping Code
Hi Joe & Katie - Thanks for your replies. Sorry for not explaining that better - I wasn't pasting into the WYSIWYG editor window, but the HTML window directly from the wysiwyg editor as Joe suggests. I've attached two screenshots showing the before save and after save of my code - looks to be pullin...
- Tue Feb 07, 2017 10:53 am
- Forum: AbleCommerce GOLD
- Topic: WYSIWYG Editor Stripping Code
- Replies: 9
- Views: 11737
Re: WYSIWYG Editor Stripping Code
I should add - the reason we want to place it in a Webpages control is so that our client can manage the navigation without having to call us for changes...
- Tue Feb 07, 2017 10:52 am
- Forum: AbleCommerce GOLD
- Topic: WYSIWYG Editor Stripping Code
- Replies: 9
- Views: 11737
WYSIWYG Editor Stripping Code
Hello - We are trying to configure a CMS page (Website > Webpages) to hold dropdown navigation due to some custom menu options we're looking for. However, when we paste our bootstrap navbar code into the editor, the WYSIWYG tools are stripping chunks of the HTML out. Is there any way to modify the e...
- Tue Jan 03, 2017 7:39 pm
- Forum: AbleCommerce GOLD
- Topic: Encryption - Unable to validate data error
- Replies: 25
- Views: 35876
Re: Encryption - Unable to validate data error
Hi Katie -
We are seeing this issue as well as of the past few days. We are on VERSION: 7.0.91.8643.
Thanks,
Greg
We are seeing this issue as well as of the past few days. We are on VERSION: 7.0.91.8643.
Thanks,
Greg
- Thu Jan 28, 2016 7:28 am
- Forum: AbleCommerce GOLD
- Topic: Calling Webpage Content from Master Page
- Replies: 2
- Views: 3015
Re: Calling Webpage Content from Master Page
Hi Judy -
Thanks for your help, worked like a charm!
Greg
Thanks for your help, worked like a charm!
Greg
- Wed Jan 27, 2016 1:58 pm
- Forum: AbleCommerce GOLD
- Topic: Calling Webpage Content from Master Page
- Replies: 2
- Views: 3015
Calling Webpage Content from Master Page
Sorry for what I think is going to be a dumb question - I'd like to be able to have a client manage content via Admin > Website > Webpages and have that content populate in my Checkout.Master page. This will be used to update shipping information from time to time that is currently hard-coded into t...
- Wed Jan 27, 2016 11:55 am
- Forum: AbleCommerce GOLD
- Topic: Order Can't Write to Database Error
- Replies: 4
- Views: 11914
Order Can't Write to Database Error
Hello - This is a new one for us - never seen it before. A customer called in and mentioned they were charged three times (which we verified via PayPal) however no record exists in the orders table or directly in the database. Upon looking at the Error Log, we see the following error (see below). Sh...
- Fri Sep 18, 2015 4:14 am
- Forum: AbleCommerce GOLD
- Topic: Adding Permissions to User Roles
- Replies: 5
- Views: 4468
Re: Adding Permissions to User Roles
That did the trick! I thought I caught and tried that, but must have missed it.
Thanks again.
Thanks again.
- Thu Sep 17, 2015 7:30 am
- Forum: AbleCommerce GOLD
- Topic: Adding Permissions to User Roles
- Replies: 5
- Views: 4468
Re: Adding Permissions to User Roles
Hi Mazhar - The admin menu doesn't seem to update in the page. I've tried a hard reset (CTRL+F5) as well as recycling the app pool, but the user in this group doesn't ever see the Data > ShipStation menus. If I hit the pages directly, they load properly so I know that the access works, but the XML p...
- Wed Sep 16, 2015 7:01 pm
- Forum: AbleCommerce GOLD
- Topic: Adding Permissions to User Roles
- Replies: 5
- Views: 4468
Re: Adding Permissions to User Roles
Hi Mazhar -
Thank you very much!
Greg
Thank you very much!
Greg
- Tue Sep 15, 2015 8:47 am
- Forum: AbleCommerce GOLD
- Topic: Adding Permissions to User Roles
- Replies: 5
- Views: 4468
Adding Permissions to User Roles
Hi - We have upgraded to AC Gold R10 for our client, as well as implemented ShipStation for exporting and importing orders for shipping. We'd like to extend the Order Manager role to have the ability to export orders, and sync statuses from ShipStation. In looking at the Admin role guide, the only r...
- Thu Aug 27, 2015 6:20 am
- Forum: AbleCommerce GOLD
- Topic: Gold R8 to R10 Upgrade - Lost PayPal & UPS settings
- Replies: 6
- Views: 5056
Re: Gold R8 to R10 Upgrade - Lost PayPal & UPS settings
Hi Joe -
Thanks for that info. The web server didn't change, so not sure what happened.
Greg
Thanks for that info. The web server didn't change, so not sure what happened.
Greg
- Thu Aug 27, 2015 5:13 am
- Forum: AbleCommerce GOLD
- Topic: Gold R8 to R10 Upgrade - Lost PayPal & UPS settings
- Replies: 6
- Views: 5056
Re: Gold R8 to R10 Upgrade - Lost PayPal & UPS settings
Hi Katie -
Re-ran the upgrade last night, restored the encryption key which fixed the PayPal issue but UPS was still missing. I went ahead and deleted UPS and set it up again which seems to have worked.
Thanks,
Greg
Re-ran the upgrade last night, restored the encryption key which fixed the PayPal issue but UPS was still missing. I went ahead and deleted UPS and set it up again which seems to have worked.
Thanks,
Greg
- Wed Aug 26, 2015 11:30 am
- Forum: AbleCommerce GOLD
- Topic: Gold R8 to R10 Upgrade - Lost PayPal & UPS settings
- Replies: 6
- Views: 5056
Re: Gold R8 to R10 Upgrade - Lost PayPal & UPS settings
Hi Katie -
It looks like we do have an encryption key set. However, when reading the content on the Encryption instructions screen, it only references if we are moving to a new location. The database is remaining on the same server - should I still have to restore it?
Thanks,
Greg
It looks like we do have an encryption key set. However, when reading the content on the Encryption instructions screen, it only references if we are moving to a new location. The database is remaining on the same server - should I still have to restore it?
Thanks,
Greg
- Wed Aug 26, 2015 7:15 am
- Forum: AbleCommerce GOLD
- Topic: Gold R8 to R10 Upgrade - Lost PayPal & UPS settings
- Replies: 6
- Views: 5056
Gold R8 to R10 Upgrade - Lost PayPal & UPS settings
Hi - We are working to upgrade from Gold R8 to Gold R10. Everything works great on our local development server, so I went to deploy to live following this process: 1) Installed base AbleCommerce on production server to ensure everything worked 2) Pointed database.config to my existing Gold R8 datab...