Search found 1231 matches

by Shopping Cart Admin
Tue Jul 14, 2020 11:28 pm
Forum: AbleCommerce GOLD
Topic: UPS ship gateway broken
Replies: 16
Views: 672

Re: UPS ship gateway broken

Hello All, We've received confirmation that UPS has corrected the issue! Thank you for the information. We were notified there was an issue with the Rate and Ship API option and that was causing the double rates. The issue has been fixed. Please try again and let me know if you are still having the ...
by Shopping Cart Admin
Wed Nov 20, 2019 11:26 am
Forum: AbleCommerce GOLD
Topic: Upgrading from v7.0.7 to GOLD
Replies: 6
Views: 2481

Re: Upgrading from v7.0.7 to GOLD

Hello,

Is this happening on all pages or just webpage ID 20? Can you access the gold admin, what about product, category and other webpages?
by Shopping Cart Admin
Wed Nov 13, 2019 7:06 pm
Forum: AbleCommerce GOLD
Topic: Same UserId Being Reused By Different Anonymous Sessions
Replies: 8
Views: 2960

Re: Same UserId Being Reused By Different Anonymous Sessions

It's working as intended. We didn't want to load up the user table with millions of records due to spiders and bots.
by Shopping Cart Admin
Thu Aug 29, 2019 1:32 pm
Forum: AbleCommerce GOLD
Topic: Quantity as a decimal?
Replies: 1
Views: 1935

Re: Quantity as a decimal?

Hi there, That would require customization. I don't know the extent of how much. I tried editing an existing order and it wouldn't let me enter 1.5, so enforcing integers appears to be taking place all over. You could with a bit of javascript, make it appear it's in decimals 1.3, but send it in as 1...
by Shopping Cart Admin
Thu Aug 29, 2019 1:26 pm
Forum: AbleCommerce GOLD
Topic: Hide products from ONE group but not from guests?
Replies: 2
Views: 1993

Re: Hide products from ONE group but not from guests?

Hi,

That's something we've never had requested and I don't think it's possible. The users that are in the group would still see the products if they were not logged in. What's the goal or reason for this?
by Shopping Cart Admin
Thu Aug 29, 2019 1:22 pm
Forum: AbleCommerce GOLD
Topic: Admin GoldR12SR2 Software News Feed Has Crashed
Replies: 1
Views: 1944

Re: Admin GoldR12SR2 Software News Feed Has Crashed

Hi There,

Yes it is and we've fixed the news feed, sorry for the trouble! We're just really swamped right now with our new release.
by Shopping Cart Admin
Thu Aug 29, 2019 11:33 am
Forum: AbleCommerce GOLD
Topic: Authorize.Net Network Change. It is affecting AbleCommerce?
Replies: 2
Views: 2048

Re: Authorize.Net Network Change. It is affecting AbleCommerce?

Hello,

I've reviewed those changes and nothing affects AbleCommerce.
by Shopping Cart Admin
Thu Aug 08, 2019 11:23 am
Forum: AbleCommerce GOLD
Topic: Order Items API returning error when order has both shipping and non-shipping items
Replies: 4
Views: 2330

Re: Order Items API returning error when order has both shipping and non-shipping items

Hello,

Please try this again and then go to the error log, so you can post the real error message.
by Shopping Cart Admin
Fri Jul 19, 2019 12:08 pm
Forum: AbleCommerce GOLD
Topic: AbleCommerce v9 Final Released
Replies: 0
Views: 4562

AbleCommerce v9 Final Released

Hello, AbleCommerce 9 Final with Content Management System Released The time has arrived for the next generation of AbleCommerce ecommerce software, with a new and easy-to-use content management system that allows you to edit any page in the store. Look at what you can do – Change any text on any pa...
by Shopping Cart Admin
Thu May 02, 2019 9:01 am
Forum: AbleCommerce GOLD
Topic: Forums change?
Replies: 7
Views: 3346

Re: Forums change?

Hello,

Sorry for the trouble on the email. That's been updated and tested to be working.

Regards,
Mike
by Shopping Cart Admin
Fri Apr 12, 2019 7:12 am
Forum: AbleCommerce GOLD
Topic: Help! Needed with Checkout
Replies: 6
Views: 2759

Re: Help! Needed with Checkout

Hi Rick,

What is the error? Since this hasn't been something I can't remember being reported, your custom code is certainly a concern.
by Shopping Cart Admin
Thu Feb 21, 2019 6:16 am
Forum: AbleCommerce GOLD
Topic: Replace AbleCommerce Gold Search with AddSearch
Replies: 3
Views: 2100

Re: Replace AbleCommerce Gold Search with AddSearch

Hi Barb,

Bingsearch.zip is attached for you to play with.
by Shopping Cart Admin
Thu Feb 21, 2019 5:42 am
Forum: AbleCommerce GOLD
Topic: Replace AbleCommerce Gold Search with AddSearch
Replies: 3
Views: 2100

Re: Replace AbleCommerce Gold Search with AddSearch

Hi Barb, We used to utilize google search so that all of our content (forums, help, etc) could easily be searched. We've since migrated to bing which works great as well. Typically you'd have to edit the header search form and the advanced search page. email mike@.. with more details on the Addsearc...
by Shopping Cart Admin
Tue Jan 29, 2019 4:51 am
Forum: AbleCommerce GOLD
Topic: AbleCommerce 9 RC1 released!
Replies: 1
Views: 1875

AbleCommerce 9 RC1 released!

Hello, AbleCommerce 9 RC1 released! Our all-new ecommerce content management system is the result of 3 years of development effort, incorporating all we've learned over the last 25 years. Please signup for an online demo or download for installation on your own server. https://www.ablecommerce.com/f...
by Shopping Cart Admin
Tue Jan 29, 2019 1:00 am
Forum: AbleCommerce GOLD
Topic: Authorize.net md5 hash phase-out
Replies: 2
Views: 2012

Re: Authorize.net md5 hash phase-out

Hello,

We have confirmed this will NOT affect your installation. We never required the setting of the MD5 hash during the setup of Authorize.net.
by Shopping Cart Admin
Fri Jan 25, 2019 1:46 am
Forum: AbleCommerce GOLD
Topic: Fedex Errors /Fedex Connector and WSP
Replies: 3
Views: 2221

Re: Fedex Errors /Fedex Connector and WSP

Hi All,

Please try the version I'm attaching it contains the /bin directory.
by Shopping Cart Admin
Wed Jan 23, 2019 9:35 am
Forum: AbleCommerce GOLD
Topic: Fedex Errors /Fedex Connector and WSP
Replies: 3
Views: 2221

Re: Fedex Errors /Fedex Connector and WSP

Hi

The files are in the source code directory.

\sourceCode\fedexacgold\Website\Admin\Shipping\Providers\FedEx

This is tested to be working with R12 on lot's of sites.

just copy the FexEx directory into the /providers directory.
by Shopping Cart Admin
Fri Jan 04, 2019 4:05 am
Forum: AbleCommerce GOLD
Topic: Payeezy issue *critical*
Replies: 14
Views: 5395

Re: Payeezy issue *critical*

Hello Tim,

Do you happen to have debug enabled for payeezy? If so can you zipup the log file and email it to me mike@...
by Shopping Cart Admin
Thu Jan 03, 2019 3:59 am
Forum: AbleCommerce GOLD
Topic: Payeezy issue *critical*
Replies: 14
Views: 5395

Re: Payeezy issue *critical*

Partial Authorization Not Allowed is one of their error codes and their documentation specifically mentions it. Perhaps it was a setting previously available and they then defaulted to allow. Since this is a new issue, that's a possibility.
by Shopping Cart Admin
Wed Jan 02, 2019 1:23 pm
Forum: AbleCommerce GOLD
Topic: Payeezy issue *critical*
Replies: 14
Views: 5395

Re: Payeezy issue *critical*

In payeezy's documentation it shows they have a feature for some kind of partial authorization. But it must be enabled in their settings it says. It's mentioned in the document.

https://support.payeezy.com/hc/en-us/ar ... Reversals-
by Shopping Cart Admin
Wed Jan 02, 2019 1:16 pm
Forum: AbleCommerce GOLD
Topic: Payeezy issue *critical*
Replies: 14
Views: 5395

Re: Payeezy issue *critical*

I've never seen anything like this then, with ANY payment gateways. If we are requesting an authorization for 1000.00 and we are given the authorization code it's for the full amount, not a partial amount. What explanation does payeezy provide on why the amounts are not being authorized correctly? C...
by Shopping Cart Admin
Wed Jan 02, 2019 9:06 am
Forum: AbleCommerce GOLD
Topic: Payeezy issue *critical*
Replies: 14
Views: 5395

Re: Payeezy issue *critical*

http://help.ablecommerce.com/mergedProjects/AblecommerceGold/configure/store/checkout_settings.htm Be sure the settings on the checkout settings page is set to.. The default setting is Do not create order unless it has a successful payment. When this setting is active, the order will not be created ...
by Shopping Cart Admin
Tue Sep 04, 2018 7:03 am
Forum: AbleCommerce GOLD
Topic: New Release?
Replies: 16
Views: 10614

Re: New Release?

Hi All,

Beta is nearly complete, just finishing up the gold upgrade routine. We're really close and we'll get it out next week!
by Shopping Cart Admin
Tue Jun 19, 2018 1:59 am
Forum: AbleCommerce GOLD
Topic: New Release?
Replies: 16
Views: 10614

Re: New Release?

The timeline is still going according to plan at this point.