Search found 37 matches

by eileen
Thu Mar 22, 2018 1:52 pm
Forum: AbleCommerce GOLD
Topic: ShipStation API sync to wrong store channel
Replies: 1
Views: 1332

Re: ShipStation API sync to wrong store channel

Just saw this in UserVoice feature requests: https://ablecommerce.uservoice.com/forums/178762-ablecommerce-gold/suggestions/13469541-add-storeid-field-to-shipstation-setup-configurati Add StoreID field to ShipStation setup configuration We've setup a second AbleCommerce store and now have two stores...
by eileen
Thu Mar 22, 2018 3:00 am
Forum: AbleCommerce GOLD
Topic: ShipStation API sync to wrong store channel
Replies: 1
Views: 1332

ShipStation API sync to wrong store channel

We have 5 store channels in our ShipStation account. One of them is our AbleCommerce Store. The AC API connector sometimes imports orders into the correct store channel, but sometimes the AC API puts orders into another store channel. I reached out to the API support team at ShipStation and they ask...
by eileen
Mon Mar 19, 2018 11:34 am
Forum: AbleCommerce GOLD
Topic: Multichannel Inventory Management Solution
Replies: 5
Views: 4452

Re: Multichannel Inventory Management Solution

Jitterbit no longer offers an open source solution. Their enterprise systems start at $2,000/month.
by eileen
Mon Mar 19, 2018 8:17 am
Forum: AbleCommerce GOLD
Topic: Amazon, eBay, AbleCommerce Inventory Sync
Replies: 0
Views: 958

Amazon, eBay, AbleCommerce Inventory Sync

I am looking for an affordable way to sync inventory between Amazon, eBay, AbleCommerce and our legacy in-house accounting program (Advanced Accounting). I've been looking at multichannel integrators and API sync apps with this capability. The API middleware apps are expensive. I'm not prepared to i...
by eileen
Fri Jan 19, 2018 6:26 am
Forum: AbleCommerce GOLD
Topic: January 18th UPS Shipping Update
Replies: 10
Views: 2907

Re: January 18th UPS Shipping Update

We are continuing to have UPS rate quote errors after updating our UPS endpoint URL and disabling TLS 1.0 and 1.1.

Ablecommerce: 7.0.92.9266, GoldR12SR1
by eileen
Thu Aug 17, 2017 6:40 pm
Forum: AbleCommerce GOLD
Topic: Google "Not Secure" Notification
Replies: 2
Views: 1946

Google "Not Secure" Notification

Got the following notice from Google: Starting October 2017, Chrome (version 62) will show a “NOT SECURE” warning when users enter text in a form on an HTTP page, and for all HTTP pages in Incognito mode. The following URLs on your site include text input fields (such as < input type="text" > or < i...
by eileen
Mon Aug 07, 2017 5:03 am
Forum: Critique My AbleCommerce Shopping Cart Powered Site!
Topic: New Bootstrap responsive site
Replies: 1
Views: 4663

New Bootstrap responsive site

We just launched a new AbleCommerce GOLD store with a responsive Bootstrap template. We are using Wordpress on the front end ( https://healthydesign.com ) and AbleCommerce Gold on the back end ( https://shop.healthydesign.com ). David Johnson at Ecombuilder Today ( http://ecombuildertoday.com ) deve...
by eileen
Mon Aug 07, 2017 4:31 am
Forum: 7.0 Store UI: Layout, Design, Look and Feel
Topic: Bootstrap designer wanted
Replies: 1
Views: 9558

Re: Bootstrap designer wanted

David Johnson at Ecombuilder Today ( http://ecombuildertoday.com ) just created a responsive Bootstrap template for us. He knows his stuff and is great to work with. Our site is using Wordpress on the front end ( https://healthydesign.com ) and AbleCommerce Gold on the back end ( https://shop.health...
by eileen
Sat May 27, 2017 3:17 am
Forum: AbleCommerce GOLD
Topic: Google Feed - Products without GTIN
Replies: 2
Views: 2811

Re: Google Feed - Products without GTIN

If the product does not have a GTIN assigned, you don’t need to submit one with your Google feed. However, if the product does have a GTIN assigned and you don’t submit it, then the product could be disapproved. For products without a GTIN, Google recommends you submit the following attributes: - br...
by eileen
Mon May 01, 2017 10:37 am
Forum: AbleCommerce GOLD
Topic: Error Messages on Http vs. HttpS
Replies: 8
Views: 6890

Re: Error Messages on Http vs. HttpS

We have reported the same error. See this post: Server error - url without www prefix http://forums.ablecommerce.com/viewtopic.php?f=65&t=18978 . The error still occurs intermittently. At one point we were able to consistently reproduce the error using https:// when we switched between demo and live...
by eileen
Mon Dec 05, 2016 6:55 am
Forum: AbleCommerce GOLD
Topic: Server error - url without www prefix
Replies: 6
Views: 3684

Re: Server error - url without www prefix

VERSION: 7.0.92.9266
Release Label: GoldR12SR1

Problem occurred after update to R12 from R10.
by eileen
Fri Dec 02, 2016 6:53 am
Forum: AbleCommerce GOLD
Topic: Server error - url without www prefix
Replies: 6
Views: 3684

Server error - url without www prefix

We are getting a server error (see below) on our store now and then causing us to lose sales. It can also happen when accessing admin. It tends to happen most often when we access the site without the www prefix. In our developer's opinion the exception stack track indicates that the AbleCommerce ba...
by eileen
Sat Sep 19, 2015 6:20 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Do not permanently disable accounts
Replies: 11
Views: 8748

Re: Do not permanently disable accounts

Katie, you may be on to something. The affected superadmin user account had not been used for a couple years.
by eileen
Thu Sep 17, 2015 5:34 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Do not permanently disable accounts
Replies: 11
Views: 8748

Re: Do not permanently disable accounts

We are having the same issue as jmestep. A superadmin user account is showing disabled. We enable the user. We insure that the setting is saved by exiting and reopening the customer record. We log out. Next time we log in the account setting is again disabled. This is happening with the same user bo...
by eileen
Wed Jul 01, 2015 9:15 am
Forum: AbleCommerce GOLD
Topic: Custom fields or add properties?
Replies: 14
Views: 2788

Re: Custom fields or add properties?

I wonder if this could work for us? Product A can only ship via UPS. Product B can ship via USPS or UPS. We must assign Product A and Product B to two separate warehouses in order to manage shipping methods, so Able creates two shipments. If Product A and Product B ship from the same physical wareho...
by eileen
Tue Feb 24, 2015 12:54 pm
Forum: AbleCommerce GOLD
Topic: UPS switching to dimensional weight on all Ground packages
Replies: 42
Views: 24827

Re: UPS switching to dimensional weight on all Ground packages

If there happens to be multiple items with dimensions in the shipment, then we only send the total weight We get hammered when multiple items from the same warehouse ship together because many of our items are large items and weigh little. In a recent case, a large, low-weight item (a foam bed wedg...
by eileen
Sun Oct 05, 2014 3:36 pm
Forum: AbleCommerce GOLD
Topic: Google variant feed for non-apparel items
Replies: 1
Views: 642

Google variant feed for non-apparel items

Has anyone tweaked the Google feed to include variants of non-apparel items? While a variant feed is not required (yet) for non-apparel items, it is the only way a seller can comply with Google's rule against the feed of duplicate items. Computer/phone accessories and office supplies, for example, m...
by eileen
Mon Aug 11, 2014 11:18 pm
Forum: AbleCommerce GOLD
Topic: UPS switching to dimensional weight on all Ground packages
Replies: 42
Views: 24827

Re: UPS switching to dimensional weight on all Ground packages

Katie, Currently, AbleCommerce will send available product dimensions in two cases: 1) When the Shippable setting is set to "Calculate separately" 2) When the product is the only item in the shipment. If there happens to be multiple items with dimensions in the shipment, then we only send the total ...
by eileen
Tue Jul 29, 2014 5:50 pm
Forum: AbleCommerce GOLD
Topic: Shipping set-up for a single product that ships in 2 boxes
Replies: 7
Views: 1340

Re: Shipping set-up for a single product that ships in 2 boxes

Following are weights / dimensions for some of our products that ship in 2 boxes: DESKTOP PODIUM - Box #1: 12# 19" x 16" x 13" - Box #2: 17# 28" x 28" x 2" HI-BACK OFFICE CHAIR - Box #1: 50# 27" x 27" x 21" - Box #2: 23# 43" x 17" x 6" ADJUSTABLE DESK - Box #1: 50# 61” x 34” x 3” - Box #2: 58# 38” x...
by eileen
Fri Jul 25, 2014 12:19 pm
Forum: AbleCommerce GOLD
Topic: Shipping set-up for a single product that ships in 2 boxes
Replies: 7
Views: 1340

Re: Shipping set-up for a single product that ships in 2 boxes

Send: <?xml version="1.0"?><RatingServiceSelectionRequest xml:lang="en-US"><Request><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><RequestAction>rate</RequestAction><RequestOption>shop</RequestOption></Request><Pic...
by eileen
Fri Jul 25, 2014 6:51 am
Forum: AbleCommerce GOLD
Topic: Shipping set-up for a single product that ships in 2 boxes
Replies: 7
Views: 1340

Re: Shipping set-up for a single product that ships in 2 boxes

Carrier is UPS. We get the same combined-weight rates whether "Enable Packaging" is enabled or disabled. UPS doesn't see that there are two separate boxes in the shipment.
by eileen
Thu Jul 24, 2014 3:03 pm
Forum: AbleCommerce GOLD
Topic: Shipping set-up for a single product that ships in 2 boxes
Replies: 7
Views: 1340

Shipping set-up for a single product that ships in 2 boxes

We have furniture products that ship in 2 boxes, e.g., Table top + table base; chair frame + chair cushions. Currently we enter the combined shipping weight and the larger box size, but the calculated shipping rates are too low. We tried setting up a hidden kit item for the 2nd box, with both the hi...
by eileen
Fri Jan 03, 2014 5:43 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Program Bug 7.07 - Order Manager
Replies: 7
Views: 3399

Re: Program Bug 7.07 - Order Manager

We just noticed this issue in Able 7.07 as well. The Order Status does not update to "completed" under two conditions: 1) If shipping/tracking is input before the payment is captured. Must capture cc payment first. 2) When order is for a non-inventory item, e.g., shipping only. If nothing ships the ...
by eileen
Thu Sep 29, 2011 10:43 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: How to redirect urls from AC5 to new AC7 store
Replies: 6
Views: 1728

Re: How to redirect urls from AC5 to new AC7 store

Plugables tells me the problem is because the AC URL re-writer does not match query parameters in the request path. We are on the most current SR1a build. I think the version number did not update, so our admin indicates a previous build.