Search found 38 matches
- Tue Mar 29, 2022 11:48 am
- Forum: AbleCommerce GOLD
- Topic: Error obtaining rate quote for UPS and USPS
- Replies: 2
- Views: 5269
Error obtaining rate quote for UPS and USPS
Both UPS and USPS stopped returning shipping rates yesterday. How to fix? See error log below. Error obtaining rate quote for shipping method 'Ground Shipping'. Exception: The 'br' start tag on line 8 position 21 does not match the end tag of 'H2'. Line 9, position 3.Stack Trace: at System.Xml.XmlTe...
- Thu Mar 22, 2018 1:52 pm
- Forum: AbleCommerce GOLD
- Topic: ShipStation API sync to wrong store channel
- Replies: 2
- Views: 8478
Re: ShipStation API sync to wrong store channel
Just saw this in UserVoice feature requests: https://ablecommerce.uservoice.com/forums/178762-ablecommerce-gold/suggestions/13469541-add-storeid-field-to-shipstation-setup-configurati Add StoreID field to ShipStation setup configuration We've setup a second AbleCommerce store and now have two stores...
- Thu Mar 22, 2018 3:00 am
- Forum: AbleCommerce GOLD
- Topic: ShipStation API sync to wrong store channel
- Replies: 2
- Views: 8478
ShipStation API sync to wrong store channel
We have 5 store channels in our ShipStation account. One of them is our AbleCommerce Store. The AC API connector sometimes imports orders into the correct store channel, but sometimes the AC API puts orders into another store channel. I reached out to the API support team at ShipStation and they ask...
- Wed Mar 21, 2018 1:51 pm
- Forum: AbleCommerce GOLD
- Topic: Multichannel Inventory Management Solution
- Replies: 5
- Views: 9377
Re: Multichannel Inventory Management Solution
DSYNC looks promising.
http://dsync.com
http://dsync.com
- Mon Mar 19, 2018 11:34 am
- Forum: AbleCommerce GOLD
- Topic: Multichannel Inventory Management Solution
- Replies: 5
- Views: 9377
Re: Multichannel Inventory Management Solution
Jitterbit no longer offers an open source solution. Their enterprise systems start at $2,000/month.
- Mon Mar 19, 2018 8:17 am
- Forum: AbleCommerce GOLD
- Topic: Amazon, eBay, AbleCommerce Inventory Sync
- Replies: 0
- Views: 32672
Amazon, eBay, AbleCommerce Inventory Sync
I am looking for an affordable way to sync inventory between Amazon, eBay, AbleCommerce and our legacy in-house accounting program (Advanced Accounting). I've been looking at multichannel integrators and API sync apps with this capability. The API middleware apps are expensive. I'm not prepared to i...
- Fri Jan 19, 2018 6:26 am
- Forum: AbleCommerce GOLD
- Topic: January 18th UPS Shipping Update
- Replies: 10
- Views: 11551
Re: January 18th UPS Shipping Update
We are continuing to have UPS rate quote errors after updating our UPS endpoint URL and disabling TLS 1.0 and 1.1.
Ablecommerce: 7.0.92.9266, GoldR12SR1
Ablecommerce: 7.0.92.9266, GoldR12SR1
- Thu Aug 17, 2017 6:40 pm
- Forum: AbleCommerce GOLD
- Topic: Google "Not Secure" Notification
- Replies: 2
- Views: 4526
Google "Not Secure" Notification
Got the following notice from Google: Starting October 2017, Chrome (version 62) will show a “NOT SECURE” warning when users enter text in a form on an HTTP page, and for all HTTP pages in Incognito mode. The following URLs on your site include text input fields (such as < input type="text" > or < i...
- Mon Aug 07, 2017 5:03 am
- Forum: Critique My AbleCommerce Shopping Cart Powered Site!
- Topic: New Bootstrap responsive site
- Replies: 1
- Views: 13195
New Bootstrap responsive site
We just launched a new AbleCommerce GOLD store with a responsive Bootstrap template. We are using Wordpress on the front end ( https://healthydesign.com ) and AbleCommerce Gold on the back end ( https://shop.healthydesign.com ). David Johnson at Ecombuilder Today ( http://ecombuildertoday.com ) deve...
- Mon Aug 07, 2017 4:31 am
- Forum: 7.0 Store UI: Layout, Design, Look and Feel
- Topic: Bootstrap designer wanted
- Replies: 1
- Views: 32023
Re: Bootstrap designer wanted
David Johnson at Ecombuilder Today ( http://ecombuildertoday.com ) just created a responsive Bootstrap template for us. He knows his stuff and is great to work with. Our site is using Wordpress on the front end ( https://healthydesign.com ) and AbleCommerce Gold on the back end ( https://shop.health...
- Sat May 27, 2017 3:17 am
- Forum: AbleCommerce GOLD
- Topic: Google Feed - Products without GTIN
- Replies: 2
- Views: 5265
Re: Google Feed - Products without GTIN
If the product does not have a GTIN assigned, you don’t need to submit one with your Google feed. However, if the product does have a GTIN assigned and you don’t submit it, then the product could be disapproved. For products without a GTIN, Google recommends you submit the following attributes: - br...
- Mon May 01, 2017 10:37 am
- Forum: AbleCommerce GOLD
- Topic: Error Messages on Http vs. HttpS
- Replies: 8
- Views: 14193
Re: Error Messages on Http vs. HttpS
We have reported the same error. See this post: Server error - url without www prefix http://forums.ablecommerce.com/viewtopic.php?f=65&t=18978 . The error still occurs intermittently. At one point we were able to consistently reproduce the error using https:// when we switched between demo and live...
- Mon Dec 05, 2016 6:55 am
- Forum: AbleCommerce GOLD
- Topic: Server error - url without www prefix
- Replies: 6
- Views: 7921
Re: Server error - url without www prefix
VERSION: 7.0.92.9266
Release Label: GoldR12SR1
Problem occurred after update to R12 from R10.
Release Label: GoldR12SR1
Problem occurred after update to R12 from R10.
- Fri Dec 02, 2016 6:53 am
- Forum: AbleCommerce GOLD
- Topic: Server error - url without www prefix
- Replies: 6
- Views: 7921
Server error - url without www prefix
We are getting a server error (see below) on our store now and then causing us to lose sales. It can also happen when accessing admin. It tends to happen most often when we access the site without the www prefix. In our developer's opinion the exception stack track indicates that the AbleCommerce ba...
- Sat Sep 19, 2015 6:20 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Do not permanently disable accounts
- Replies: 11
- Views: 21635
Re: Do not permanently disable accounts
Katie, you may be on to something. The affected superadmin user account had not been used for a couple years.
- Thu Sep 17, 2015 5:34 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Do not permanently disable accounts
- Replies: 11
- Views: 21635
Re: Do not permanently disable accounts
We are having the same issue as jmestep. A superadmin user account is showing disabled. We enable the user. We insure that the setting is saved by exiting and reopening the customer record. We log out. Next time we log in the account setting is again disabled. This is happening with the same user bo...
- Wed Jul 01, 2015 9:15 am
- Forum: AbleCommerce GOLD
- Topic: Custom fields or add properties?
- Replies: 14
- Views: 8681
Re: Custom fields or add properties?
I wonder if this could work for us? Product A can only ship via UPS. Product B can ship via USPS or UPS. We must assign Product A and Product B to two separate warehouses in order to manage shipping methods, so Able creates two shipments. If Product A and Product B ship from the same physical wareho...
- Tue Feb 24, 2015 12:54 pm
- Forum: AbleCommerce GOLD
- Topic: UPS switching to dimensional weight on all Ground packages
- Replies: 42
- Views: 39280
Re: UPS switching to dimensional weight on all Ground packages
If there happens to be multiple items with dimensions in the shipment, then we only send the total weight We get hammered when multiple items from the same warehouse ship together because many of our items are large items and weigh little. In a recent case, a large, low-weight item (a foam bed wedg...
- Sun Oct 05, 2014 3:36 pm
- Forum: AbleCommerce GOLD
- Topic: Google variant feed for non-apparel items
- Replies: 1
- Views: 2249
Google variant feed for non-apparel items
Has anyone tweaked the Google feed to include variants of non-apparel items? While a variant feed is not required (yet) for non-apparel items, it is the only way a seller can comply with Google's rule against the feed of duplicate items. Computer/phone accessories and office supplies, for example, m...
- Mon Aug 11, 2014 11:18 pm
- Forum: AbleCommerce GOLD
- Topic: UPS switching to dimensional weight on all Ground packages
- Replies: 42
- Views: 39280
Re: UPS switching to dimensional weight on all Ground packages
Katie, Currently, AbleCommerce will send available product dimensions in two cases: 1) When the Shippable setting is set to "Calculate separately" 2) When the product is the only item in the shipment. If there happens to be multiple items with dimensions in the shipment, then we only send the total ...
- Tue Jul 29, 2014 5:50 pm
- Forum: AbleCommerce GOLD
- Topic: Shipping set-up for a single product that ships in 2 boxes
- Replies: 7
- Views: 5029
Re: Shipping set-up for a single product that ships in 2 boxes
Following are weights / dimensions for some of our products that ship in 2 boxes: DESKTOP PODIUM - Box #1: 12# 19" x 16" x 13" - Box #2: 17# 28" x 28" x 2" HI-BACK OFFICE CHAIR - Box #1: 50# 27" x 27" x 21" - Box #2: 23# 43" x 17" x 6" ADJUSTABLE DESK - Box #1: 50# 61” x 34” x 3” - Box #2: 58# 38” x...
- Fri Jul 25, 2014 12:19 pm
- Forum: AbleCommerce GOLD
- Topic: Shipping set-up for a single product that ships in 2 boxes
- Replies: 7
- Views: 5029
Re: Shipping set-up for a single product that ships in 2 boxes
Send: <?xml version="1.0"?><RatingServiceSelectionRequest xml:lang="en-US"><Request><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><RequestAction>rate</RequestAction><RequestOption>shop</RequestOption></Request><Pic...
- Fri Jul 25, 2014 6:51 am
- Forum: AbleCommerce GOLD
- Topic: Shipping set-up for a single product that ships in 2 boxes
- Replies: 7
- Views: 5029
Re: Shipping set-up for a single product that ships in 2 boxes
Carrier is UPS. We get the same combined-weight rates whether "Enable Packaging" is enabled or disabled. UPS doesn't see that there are two separate boxes in the shipment.
- Thu Jul 24, 2014 3:03 pm
- Forum: AbleCommerce GOLD
- Topic: Shipping set-up for a single product that ships in 2 boxes
- Replies: 7
- Views: 5029
Shipping set-up for a single product that ships in 2 boxes
We have furniture products that ship in 2 boxes, e.g., Table top + table base; chair frame + chair cushions. Currently we enter the combined shipping weight and the larger box size, but the calculated shipping rates are too low. We tried setting up a hidden kit item for the 2nd box, with both the hi...
- Fri Jan 03, 2014 5:43 pm
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Program Bug 7.07 - Order Manager
- Replies: 7
- Views: 7537
Re: Program Bug 7.07 - Order Manager
We just noticed this issue in Able 7.07 as well. The Order Status does not update to "completed" under two conditions: 1) If shipping/tracking is input before the payment is captured. Must capture cc payment first. 2) When order is for a non-inventory item, e.g., shipping only. If nothing ships the ...