Search found 216 matches
- Thu Jul 09, 2020 9:24 pm
- Forum: AbleCommerce GOLD
- Topic: Export of Product Variants not working
- Replies: 2
- Views: 8188
Re: Export of Product Variants not working
Although they don't show as a downloadable file in the admin, I did find some find files in the App_Data>DataExchange>Downloads folder but all the variant files max out at 102.38MB or 89886 line items in the CSV file. This is only about half of our catalog. Anyone aware of anything that would preven...
- Thu Jul 09, 2020 7:00 pm
- Forum: AbleCommerce GOLD
- Topic: Export of Product Variants not working
- Replies: 2
- Views: 8188
Export of Product Variants not working
The exports of product variants doesn't seem to work. It goes very slowly and then just stops at record 3750. Anyone else have issues exporting variants for all products? Tried this multiple times over the past few days with no luck. Tried to attach a screenshot but it says .jpg are not allowed. Get...
- Fri Oct 25, 2019 1:15 am
- Forum: AbleCommerce GOLD
- Topic: Braintree set up
- Replies: 17
- Views: 58980
Re: Braintree set up
Seeing the same issue with GoldR12SR1. Setup is in production mode but if you click save it switches it to sandbox mode. I don't see the file is still available for download that was listed as a fix? Also, if you setup in production and then go straight to payment method and assign gateway to paypal...
- Tue May 07, 2019 1:06 pm
- Forum: AbleCommerce GOLD
- Topic: Error log
- Replies: 4
- Views: 13979
Re: Error log
VERSION: 7.0.92.9266
Release Label: GoldR12SR1 with XSS patch
Patch was installed a long time ago. Errors starting showing up about a month or so ago.
Release Label: GoldR12SR1 with XSS patch
Patch was installed a long time ago. Errors starting showing up about a month or so ago.
- Wed May 01, 2019 1:35 am
- Forum: AbleCommerce GOLD
- Topic: Error log
- Replies: 4
- Views: 13979
Error log
This started showing up in the logs. Don't see any front-end errors, but seems to be happening constantly (100's) daily. Exception: Exception of type 'System.Web.HttpUnhandledException' was thrown. Stack Trace: at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(B...
- Sun Feb 10, 2019 2:51 pm
- Forum: AbleCommerce GOLD
- Topic: Braintree Mobile Payments (Apple Pay, Google Pay, etc)
- Replies: 1
- Views: 4061
Braintree Mobile Payments (Apple Pay, Google Pay, etc)
Does Able's Braintree integration enable mobile payments like Apple Pay and Google Pay like mentioned on Braintree's site? Doesn't look like Able uses the drop-in UI or any hosted fields. Accepting mobile payments is really becoming a must and we're looking for a solution. Thanks!
- Mon Jan 21, 2019 3:55 am
- Forum: AbleCommerce GOLD
- Topic: Fedex Errors /Fedex Connector and WSP
- Replies: 3
- Views: 11165
Fedex Errors /Fedex Connector and WSP
We've been having issues pulling Fedex rates, seeing a lot of errors similar to this: Soap Exception Exception: Fault Stack Trace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System...
- Tue Nov 20, 2018 6:10 am
- Forum: AbleCommerce GOLD
- Topic: UPS Registration Error - Unable to Register
- Replies: 1
- Views: 3009
UPS Registration Error - Unable to Register
We were having issues pulling UPS rates. Deleted the integration and added again and unable to register/add. Name and all fields were filled out.
- Sun Oct 28, 2018 3:10 am
- Forum: AbleCommerce GOLD
- Topic: Google Shopping Feed: Availability Line in Source Code
- Replies: 23
- Views: 88071
Re: Google Shopping Feed: Availability Line in Source Code
I just noticed that meta itemprop='url' is pulling the http version of the URL and not the HTTPS. How can we fix this? Also, how do we fix the dollar sign issue in R12?
- Thu Sep 13, 2018 10:22 am
- Forum: AbleCommerce GOLD
- Topic: Fee for Product that doesn't multiply based on QTY
- Replies: 1
- Views: 3215
Fee for Product that doesn't multiply based on QTY
We have some custom products that require a setup fee. Setup fee is the same whether they buy 1 or 100 items. I've tried using options and kitting, but it seems to multiply the fee based on QTY. Has anyone setup anything to where a product has a one time fee (flat-rate) that doesn't multiply based o...
- Tue Sep 04, 2018 8:51 am
- Forum: AbleCommerce GOLD
- Topic: New Release?
- Replies: 16
- Views: 27319
Re: New Release?
Glad to hear there is some movement. Q4 is just around the corner and development will be pushed until after the 1st of the year soon.
- Tue Sep 04, 2018 4:46 am
- Forum: AbleCommerce GOLD
- Topic: New Release?
- Replies: 16
- Views: 27319
Re: New Release?
With the announcement in June, we were really hoping to see something sooner. Any update on this?
- Sun Jun 10, 2018 4:20 pm
- Forum: AbleCommerce GOLD
- Topic: New Release?
- Replies: 16
- Views: 27319
Re: New Release?
Any update on this?
- Sat Apr 14, 2018 7:29 am
- Forum: AbleCommerce GOLD
- Topic: DataExchange Page Title Field
- Replies: 1
- Views: 2893
DataExchange Page Title Field
I just realized the DataExchange tool build into AC Gold does not allow you to export and import the "Page Title" field. Is there a way to add this?
- Sun Mar 18, 2018 4:36 pm
- Forum: AbleCommerce GOLD
- Topic: New Release?
- Replies: 16
- Views: 27319
Re: New Release?
Any update on this?
- Mon Feb 19, 2018 11:07 am
- Forum: AbleCommerce GOLD
- Topic: New Index coverage issue detected in Google Search Console
- Replies: 0
- Views: 32763
New Index coverage issue detected in Google Search Console
Started seeing this in the new Google Search Console and getting emails from Google: "Search Console has identified that your site is affected by 1 new Index coverage related issue. This means that Index coverage may be negatively affected in Google Search results. We encourage you to fix this issue...
- Thu Jan 18, 2018 5:38 pm
- Forum: AbleCommerce GOLD
- Topic: Changes in universal analytics
- Replies: 1
- Views: 3399
Changes in universal analytics
We're seeing the universal analytics script at the top of some pages. Any ideas or any anyone else seeing this? Is universal analytics being replaced by tag manager?
- Wed Nov 22, 2017 11:54 am
- Forum: AbleCommerce GOLD
- Topic: UPS Rate Variation
- Replies: 19
- Views: 23276
Re: UPS Rate Variation
Not sure if it's related, but when I tested your site it seems to not being showing ground rates at all intermittently. You may want to put a workaround in place going into Black Friday and Monday. For us, it was happening about 40% of the time. I'm sure you don't want any percentage of your custome...
- Tue Nov 21, 2017 7:34 pm
- Forum: AbleCommerce GOLD
- Topic: UPS error preventing checkout
- Replies: 16
- Views: 17621
Re: UPS error preventing checkout
Is the Fedex plugin above from AbleCommerce? We've added it and it does calculate but doesn't seem to handle dimensional weight with multiple items or use the calculate separately option properly. If you calculate a single item with dimensional weight, it calculates properly but it seems to be not l...
- Tue Nov 21, 2017 9:04 am
- Forum: AbleCommerce GOLD
- Topic: UPS error preventing checkout
- Replies: 16
- Views: 17621
Re: UPS error preventing checkout
Any update on this? We cannot go into the biggest shopping week of the year without the ability to quote shipping accurately. UPS is really the only option since FedEx is not an integrated carrier with AbleCommerce. The workaround above just simply allows the customer to checkout, but does is not a ...
- Fri Nov 17, 2017 2:06 pm
- Forum: AbleCommerce GOLD
- Topic: UPS error preventing checkout
- Replies: 16
- Views: 17621
Re: UPS error preventing checkout
This will prevent checkout if that is the only ship method assigned to an item. I had to create a backup method to catch any of these and allow checkout. We're seeing quite a few of these.
- Fri Nov 17, 2017 11:45 am
- Forum: AbleCommerce GOLD
- Topic: UPS error preventing checkout
- Replies: 16
- Views: 17621
UPS error preventing checkout
Seeing this a lot and it prevents the customer from checking out. Just says "There are not shipping methods available for the specified shipping address." with the following in the error logs: Error obtaining rate quote for shipping method 'Ground Shipping'. Exception: The remote server returned an ...
- Sun May 21, 2017 11:02 am
- Forum: AbleCommerce GOLD
- Topic: UPS Quotes Increase on Payment Page
- Replies: 4
- Views: 7325
Re: UPS Quotes Increase on Payment Page
Here is the best example I've been able to reproduce. The initial quote was 17.72 on the shipping page and then went to payment page (which still showed 17.72), clicked back to shipping page (quote changed to 20.61) and summary still showed 17.72 (as shown in attached). Went back to payment page and...
- Sat May 20, 2017 11:52 am
- Forum: AbleCommerce GOLD
- Topic: UPS Quotes Increase on Payment Page
- Replies: 4
- Views: 7325
Re: UPS Quotes Increase on Payment Page
No change in products or address, it's simply going from shipping page to payment page with the standard checkout. We're using UPS negotiated rates with only ground as the option.
- Fri May 19, 2017 11:31 am
- Forum: AbleCommerce GOLD
- Topic: UPS Quotes Increase on Payment Page
- Replies: 4
- Views: 7325
UPS Quotes Increase on Payment Page
We've have had a number of customers complain that the shipping quote increased on the payment page. I've tested and have been able to duplicate but not with any consistency. Any ideas on what would cause the shipping to increase from page to page? Makes it seem pretty sketchy from the customers poi...