Search found 46 matches
- Tue May 21, 2019 11:51 am
- Forum: AbleCommerce GOLD
- Topic: PayPal Express With Braintree
- Replies: 0
- Views: 36917
PayPal Express With Braintree
My client is saying: "PayPal Express orders are still being routed through the PayPal Gateway, while customers who wait until the end of the checkout process to pay and then pick PayPal have their PayPal payments routed through Braintree." Is this the expected behavior? They thought that all PayPal ...
- Tue Jan 15, 2019 8:16 am
- Forum: AbleCommerce GOLD Data Exchange
- Topic: Product Export Partially Saved as .csv
- Replies: 1
- Views: 25129
Product Export Partially Saved as .csv
I'm trying to export more than 175,000 products. In the Admin I get the green export complete popup confirmation but the file isn't listed to be downloaded. If I look in the App_Data/DataExchange/Downloads folder a .csv file is there but it isn't complete. There is no .zip file being generated. This...
- Fri Oct 26, 2018 4:07 am
- Forum: AbleCommerce GOLD Data Exchange
- Topic: Ship Station Export
- Replies: 1
- Views: 15467
Ship Station Export
A GoldR10 SR1 site is getting this error when trying to export orders to Ship Station: Object reference not set to an instance of an object. Exception: Object reference not set to an instance of an object. Stack Trace: at CommerceBuilder.Services.ShipStation.ShipStationService.CreateOrder(OrderShipm...
- Fri Oct 26, 2018 4:06 am
- Forum: AbleCommerce GOLD
- Topic: Ship Station Export
- Replies: 1
- Views: 2679
Re: Ship Station Export
I think I should post in the Data Exchange Forum.
- Thu Oct 25, 2018 7:33 am
- Forum: AbleCommerce GOLD
- Topic: Ship Station Export
- Replies: 1
- Views: 2679
Ship Station Export
A GoldR10 SR1 site is getting this error when trying to export orders to Ship Station: Object reference not set to an instance of an object. Exception: Object reference not set to an instance of an object. Stack Trace: at CommerceBuilder.Services.ShipStation.ShipStationService.CreateOrder(OrderShipm...
- Tue Sep 18, 2018 5:41 am
- Forum: AbleCommerce GOLD
- Topic: Fee for Product that doesn't multiply based on QTY
- Replies: 1
- Views: 3189
Re: Fee for Product that doesn't multiply based on QTY
Yes, I've done it a couple times.
I think I used a variable price product for one.
And for the other I think I made the the one-time fee a separate product.
I think I used a variable price product for one.
And for the other I think I made the the one-time fee a separate product.
- Tue Sep 18, 2018 5:28 am
- Forum: 7.0 DataPort
- Topic: Older Version Needed
- Replies: 0
- Views: 35917
Older Version Needed
I'm trying to help someone who doesn't have ftp access to their website and the original development company seems to be out of business. The hosting company won't respond to tickets and doesn't provide any contact info. I can't update the ClientApi.dll file so I need to use the version of DataPort ...
- Thu Aug 23, 2018 12:40 am
- Forum: AbleCommerce GOLD
- Topic: Strange error when using Auth.net CIM
- Replies: 5
- Views: 15543
- Tue Feb 27, 2018 12:28 am
- Forum: AbleCommerce GOLD
- Topic: UK Print Invoice
- Replies: 3
- Views: 4577
Re: UK Print Invoice
Thanks, Katie!
It was blank.
I entered the formatting and now it's printing correctly.
It was blank.
I entered the formatting and now it's printing correctly.
- Mon Feb 26, 2018 3:04 am
- Forum: AbleCommerce GOLD
- Topic: UK Print Invoice
- Replies: 3
- Views: 4577
UK Print Invoice
GoldR12SR1 (build 9380)
There is a problem with printing invoices with Addresses in the United Kingdom.
Here is the View Order page: Here is the Print Invoice with the Address missing:
There is a problem with printing invoices with Addresses in the United Kingdom.
Here is the View Order page: Here is the Print Invoice with the Address missing:
- Fri Dec 01, 2017 2:16 am
- Forum: AbleCommerce GOLD
- Topic: Braintree set up
- Replies: 17
- Views: 57909
Re: Braintree set up
Thanks for looking at this, Katie. These are the steps I'm taking: 1. Add Payment Gateway 2. Select Paypal Braintree Gateway 3. Select Connection Environment: Production 4. Sign In with Braintree (if I try to sign in with PayPal it says I already have a Braintree account connected and to sign in wit...
- Tue Nov 21, 2017 3:02 am
- Forum: AbleCommerce GOLD
- Topic: Braintree set up
- Replies: 17
- Views: 57909
Braintree set up
I'm having trouble setting up the Braintree Payment Gateway for a GoldR12SR1 (build 9380) store. I'm able to connect with Braintree and go through step 8 of the documentation where you authorize AC. At this point the screen displays Gateway Mode: Production But when I click Edit Braintree Configurat...
- Tue Nov 14, 2017 4:57 am
- Forum: AbleCommerce GOLD
- Topic: Change Subscription Renewal Price
- Replies: 4
- Views: 4581
Re: Change Subscription Renewal Price
No, that didn't work for me.
I had already tried editing the order Item in the Admin.
Since the recurring charge was originally set to be the same as the base price I think changing ac_Subscriptions.BasePrice will work.
I had already tried editing the order Item in the Admin.
Since the recurring charge was originally set to be the same as the base price I think changing ac_Subscriptions.BasePrice will work.
- Mon Nov 13, 2017 8:29 am
- Forum: AbleCommerce GOLD
- Topic: Change Subscription Renewal Price
- Replies: 4
- Views: 4581
Re: Change Subscription Renewal Price
Thanks, Katie.
Yes, please tell me what field.
All I see is ac_Subscriptions.RecurringCharge and all are 0.00.
Yes, please tell me what field.
All I see is ac_Subscriptions.RecurringCharge and all are 0.00.
- Mon Nov 13, 2017 3:38 am
- Forum: AbleCommerce GOLD
- Topic: Change Subscription Renewal Price
- Replies: 4
- Views: 4581
Change Subscription Renewal Price
I need to change a Subscription Products Recurring Charge for renewals.
It seems that making changes to the Product info only affects new subscriptions and not the renewal orders.
Is there a way to do this?
Thanks
It seems that making changes to the Product info only affects new subscriptions and not the renewal orders.
Is there a way to do this?
Thanks
- Tue Oct 24, 2017 2:12 am
- Forum: AbleCommerce GOLD
- Topic: Payment Data Storage
- Replies: 2
- Views: 3468
Payment Data Storage
A site running GoldR12 (build 9168) has the Security > System Settings > Enable Payment Data Storage checked and the Days to Save is 12 days. I'm seeing in the database that the ac_Payments.EncryptedAccountData field has values that are 90 days old. Why is this data available for 90 days instead of ...
- Wed Jul 26, 2017 3:33 am
- Forum: AbleCommerce GOLD
- Topic: Subscription Orders
- Replies: 1
- Views: 3715
Re: Subscription Orders
Update: The test I did on 1 record by changing the renewal date and inserting the original order back into the ac_SubscriptionOrders table seems to have restored the auto renewal functionality. But I still have the problem that the emails aren't being generated. This is R10SR1 and there aren't any t...
- Wed Jul 26, 2017 2:41 am
- Forum: AbleCommerce GOLD
- Topic: Subscription Orders
- Replies: 1
- Views: 3715
Subscription Orders
Last year you helped my client set up Subscriptions. They wanted to have all subscriptions purchased in June and July of 2016 renew August 1, 2017 and then all subscriptions from August forward renew in 12 mos. You gave them instructions on how to accomplish this I think by changing the renewal date...
- Thu Apr 27, 2017 2:36 am
- Forum: AbleCommerce GOLD
- Topic: Google Ads Conversion Value
- Replies: 6
- Views: 8251
Re: Google Ads Conversion Value
You probably didn't define the variable 'currency' in your code behind.
- Fri Mar 31, 2017 7:22 am
- Forum: AbleCommerce GOLD
- Topic: WYSIWYG Editor Stripping Code
- Replies: 9
- Views: 11747
Re: WYSIWYG Editor Stripping Code
Hi Greg,
I've noticed that the WYSIWIG won't save/recognize HTML5 tags. I just always have to disable it.
Since it's 3rd party software I don't know of a way to alter it.
I've noticed that the WYSIWIG won't save/recognize HTML5 tags. I just always have to disable it.
Since it's 3rd party software I don't know of a way to alter it.
- Fri Dec 04, 2015 8:42 am
- Forum: AbleCommerce GOLD
- Topic: Abandoned Basket Alert
- Replies: 1
- Views: 3249
Abandoned Basket Alert
Does GOLD R6 send the Abandoned Basket emails automatically or do you have to click the "Send Alert" button?
- Mon Nov 02, 2015 4:11 am
- Forum: AbleCommerce GOLD
- Topic: Search Page Narrow By Manufacturer doesn't expand
- Replies: 2
- Views: 2823
Re: Search Page Narrow By Manufacturer doesn't expand
Yes sorry, I had to work around the issue because I couldn't get it to work correctly.
- Wed Oct 28, 2015 1:17 pm
- Forum: AbleCommerce GOLD
- Topic: Search Page Narrow By Manufacturer doesn't expand
- Replies: 2
- Views: 2823
Search Page Narrow By Manufacturer doesn't expand
I have a problem with the CategorySearchSidebar control used on the Search page.
It won't expand when "see all" is clicked.
This is GOLD R10.
Anyone else seen this?
It won't expand when "see all" is clicked.
This is GOLD R10.
Anyone else seen this?
- Mon Nov 24, 2014 6:46 am
- Forum: AbleCommerce GOLD
- Topic: anonymous users maintenance bug
- Replies: 4
- Views: 3807
Re: anonymous users maintenance bug
Thanks for your reply mazhar. I applied the patch and went through all the steps listed before upgrading to GoldR5 from 7.0.7 a year and a half ago. The problem was fixed but now has reappeared after upgrading from R5 to R8. So I need to do this after every upgrade?
- Fri Nov 21, 2014 11:11 am
- Forum: AbleCommerce GOLD
- Topic: anonymous users maintenance bug
- Replies: 4
- Views: 3807
Re: anonymous users maintenance bug
Trying to delete users manually since the dashbopard feature won't work. I got an error when running the last statement: DELETE FROM ac_Baskets WHERE UserId IN (SELECT UserId FROM ac_Users WHERE StoreId = 1 AND IsAnonymous = 1 AND (LastActivityDate IS NULL OR LastActivityDate < 'November 21, 2014'))...