Search found 8 matches

by michaeltansley
Mon Apr 20, 2015 6:46 am
Forum: AbleCommerce GOLD
Topic: Coupon not being recalculated
Replies: 1
Views: 2072

Coupon not being recalculated

Hi, Checking to see if this is normal behaviour or if there is a workaround. Using Able Gold 7.0.8.5078. A customer has ordered an item and applied a 5% discount coupon + the system has calculated the shipping and taxes correctly. Customer Service has edited the one item to reduce the price due to p...
by michaeltansley
Wed Aug 20, 2014 4:07 am
Forum: AbleCommerce GOLD
Topic: Crash performing a Quick Sort in a category
Replies: 6
Views: 4648

Re: Crash performing a Quick Sort in a category

We are using build 5078.

Version is 7.0.8.5078
by michaeltansley
Tue Aug 19, 2014 12:31 pm
Forum: AbleCommerce GOLD
Topic: Crash performing a Quick Sort in a category
Replies: 6
Views: 4648

Re: Crash performing a Quick Sort in a category

Thanks Austin. There are a number of these in the log. Exception: Exception of type 'System.Web.HttpUnhandledException' was thrown. Stack Trace: at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAs...
by michaeltansley
Tue Aug 19, 2014 12:21 pm
Forum: AbleCommerce GOLD
Topic: Crash performing a Quick Sort in a category
Replies: 6
Views: 4648

Re: Crash performing a Quick Sort in a category

:oops: I should have thought of that. Sorry. I'm fairly new to having to look after this installation at our company.
by michaeltansley
Tue Aug 19, 2014 11:56 am
Forum: AbleCommerce GOLD
Topic: Crash performing a Quick Sort in a category
Replies: 6
Views: 4648

Crash performing a Quick Sort in a category

Hi, Our web person while doing a Quick Sort in a Category had an error message returned: We are sorry but the page you are trying to access has experience an error. Please contact (our support email) to report this error. I was able to reproduce this error on my machine. Where would we start looking...
by michaeltansley
Tue Jul 08, 2014 1:04 pm
Forum: AbleCommerce GOLD
Topic: UPS Gateway & some Canadian rate variance issues
Replies: 4
Views: 4054

Re: UPS Gateway & some Canadian rate variance issues

Hi Katie, Hmmm, interesting. Wonder why we get different results. We have the base default currency set to CAD for our store so where else could currency be setup? Does the AbleCommerce UPS gateway always assume USD and expects the Canadian rate passed to it to be converted to USD? Do we need to set...
by michaeltansley
Tue Jul 08, 2014 9:03 am
Forum: AbleCommerce GOLD
Topic: UPS Gateway & some Canadian rate variance issues
Replies: 4
Views: 4054

Re: UPS Gateway & some Canadian rate variance issues

Hi Katie,

1 - AbleCommerce Gold (build 5078

2 - Sales Tax HST #101107399RT
4630 Dufferin St, #12A
NORTH YORK, ON M3H 5S4
CA

3 - None that I'm aware of.

Michael
by michaeltansley
Mon Jul 07, 2014 10:23 am
Forum: AbleCommerce GOLD
Topic: UPS Gateway & some Canadian rate variance issues
Replies: 4
Views: 4054

UPS Gateway & some Canadian rate variance issues

First time posting here. Please forgive me if I don't get it exactly right. Our website displays & uses prices in Canadian Dollars but we have noticed that when using the UPS Shipping Gateway there is a variance between the rate returned by the gateway and the rate returned by using the UPS website ...