Search found 18 matches

by ajackson
Wed May 24, 2017 2:59 am
Forum: AbleCommerce GOLD
Topic: Checkout Error using Payeezy
Replies: 19
Views: 30016

Re: Checkout Error using Payeezy

Hi Katie,
Would a asp.net trace be helpful to you? If so, could I email it to you directly? I don't want to put that information on to the message board.
Thanks,
Alfred
by ajackson
Mon May 22, 2017 12:52 am
Forum: AbleCommerce GOLD
Topic: Checkout Error using Payeezy
Replies: 19
Views: 30016

Re: Checkout Error using Payeezy

Hi Katie,
I had changed both to 4.6 and still received the same error as before. No matter what change I had done, the same error pops up. Also, I've checked the payezzy log file and I'm still only getting "send" information. There's no receive info that comes back.
Thanks,
Alfred
by ajackson
Wed May 17, 2017 2:46 pm
Forum: AbleCommerce GOLD
Topic: Checkout Error using Payeezy
Replies: 19
Views: 30016

Re: Checkout Error using Payeezy

Hi, We still can't get it to work. We upgraded our server to 2008R2 which supports TLS 1.2. We updated the registry to include the schannel keys in this article(https://success.outsystems.com/Support/Enterprise_Customers/Maintenance_and_Operations/(.NET)_Enable_SSL_Protocols_for_your_Integrations_-_...
by ajackson
Mon May 01, 2017 1:18 am
Forum: AbleCommerce GOLD
Topic: Checkout Error using Payeezy
Replies: 19
Views: 30016

Re: Checkout Error using Payeezy

Katie, We are in the situation where we are on .net version 4.0 and using Ablecomm version 8 and greater, but we have .net 4.5 installed on our server. In the help, it states that ".NET 4.0. TLS 1.2 is not supported, but if you have .NET 4.5 (or above) installed on the server, then you can force TLS...
by ajackson
Sat Apr 29, 2017 5:17 am
Forum: AbleCommerce GOLD
Topic: Checkout Error using Payeezy
Replies: 19
Views: 30016

Re: Checkout Error using Payeezy

Payezzy told us our issue was the TLS1.2 security setting. We had to update our server and turn the tls1.2 setting on. After we turned the setting on, we are still receiving the same error. I turned debugging on and this is what is in the payeezy.log file. There was no receive information in the fil...
by ajackson
Mon Mar 20, 2017 5:05 am
Forum: AbleCommerce GOLD
Topic: Checkout Error using Payeezy
Replies: 19
Views: 30016

Checkout Error using Payeezy

Hello, My company is using Payeezy for the transaction gateway. We are receiving a "Transaction Normal" error when trying to process a credit card order. I have attached a screen shot. Previously, we were getting a "Remote host disconnected during SSL negotiation" error when using "Test Mode" and th...
by ajackson
Thu Mar 16, 2017 9:43 am
Forum: AbleCommerce GOLD
Topic: DoAuthorize Error
Replies: 2
Views: 4849

Re: DoAuthorize Error

I just received an email from Payeezy that stated. Thanks for the heads-up
TLS 1.2 is now the mandatory connection protocol as of 3/14/17.

https://support.payeezy.com/hc/en-us/ar ... o-TLS-v1-2
by ajackson
Thu Mar 16, 2017 3:38 am
Forum: AbleCommerce GOLD
Topic: DoAuthorize Error
Replies: 2
Views: 4849

DoAuthorize Error

We receive the following message when trying to process the test credit card. It was working previously. Any idea what this means? Provider threw exception in DoAuthorize. Exception: Remote host disconnected during SSL negotiation. Stack Trace: at nsoftware.InPay.Icharge.AuthOnly() at CommerceBuilde...
by ajackson
Tue Feb 21, 2017 2:19 am
Forum: AbleCommerce GOLD
Topic: Application Cleanup/Maintenance
Replies: 3
Views: 5490

Application Cleanup/Maintenance

I was wondering if there is any application cleanup or maintenance that is run on the server where Ablecomm is hosted. If so... what happens, how often does it run, and is there a way to change the time when it runs? We noticed some activity on our server, but didn't know where it was coming from.
by ajackson
Thu Jan 12, 2017 4:04 am
Forum: AbleCommerce GOLD
Topic: Homepage Redirect
Replies: 2
Views: 3939

Homepage Redirect

Is there a way to redirect a user from the homepage to the basket.aspx page? We do not want a user to be able to access the homepage.
by ajackson
Tue Jan 10, 2017 3:04 am
Forum: AbleCommerce GOLD
Topic: UPS
Replies: 3
Views: 3613

Re: UPS

Katie, The products I've tested all have weights, but the weights are very small. My company is in manufacturing and the parts we make can be put in cell phones. Also, we are shipping from Singapore. I'm not sure if that would make a difference or not. We updated the zones to cover all countries and...
by ajackson
Mon Jan 09, 2017 9:17 am
Forum: AbleCommerce GOLD
Topic: UPS
Replies: 3
Views: 3613

UPS

My company has tried to set up UPS shipping using Ablecommerce, but when we try to get a shipping estimate nothing shows up. We get the message "No shipping methods are available for the current items and/or the given destination. " We've tried adding every UPS shipping method just to see if we chos...
by ajackson
Wed Dec 14, 2016 3:06 am
Forum: AbleCommerce GOLD
Topic: Checkout Confirmation
Replies: 1
Views: 4791

Checkout Confirmation

My company is trying to write a javascript confirmation check on the "Pay with Card" button on the opc.aspx checkout page(one page checkout option selected). We want to have the user confirm that they want to follow through with the transaction. The button already has a script written on the "OnClie...
by ajackson
Thu Oct 20, 2016 10:11 am
Forum: AbleCommerce GOLD
Topic: Add Cart Link to Another Application
Replies: 1
Views: 3923

Add Cart Link to Another Application

Is it possible to add the "Cart" link that displays the quantity and takes you to the basket page(shopping cart) on another application if the username/email is known?
by ajackson
Thu Oct 13, 2016 9:32 am
Forum: AbleCommerce GOLD
Topic: Disabling Quantity Field
Replies: 1
Views: 3281

Disabling Quantity Field

Is there a way to disable(make it not editable) to the quantity field in the shopping cart? We want to dynamically insert the item, price, and quantity(which we know how to do), but the price is generated by a formula and how many items a user wants to purchase.. so we do not want to allow the user ...
by ajackson
Thu Oct 06, 2016 3:38 am
Forum: AbleCommerce GOLD
Topic: Login Automation
Replies: 2
Views: 6008

Re: Login Automation

I wasn't sure if that was possible when different app_pools are used for the websites, but I'll give it a try. Thanks!
by ajackson
Wed Oct 05, 2016 5:20 am
Forum: AbleCommerce GOLD
Topic: Login Automation
Replies: 2
Views: 6008

Login Automation

Just a background ... I work for a manufacturing company and we currently have a secured site for our customers where they are able to access certain company specific information for pricing, quoting, etc. Within our secured site we have a product builder where the customer has the ability to create...
by ajackson
Wed Sep 28, 2016 4:06 am
Forum: AbleCommerce GOLD
Topic: Dynamically Adding Products to Cart
Replies: 1
Views: 3987

Dynamically Adding Products to Cart

Just a background ... I work for a manufacturing company and we currently have a secured site for our customers where they are able to access certain company specific information for pricing, quoting, etc. Within our secured site we have a product builder where the customer has the ability to create...