AbleCommerce Shopping Cart Software

Hello, We are testing an upgrade from 7.2 to 7.7 and have noticed that after a few page clicks the site slows down considerably. We have isolated the issue to the fact that the ac_pageviews table has close to 4 million rows. We also found a post that indicated that additional indexes may be required...

Hi Katie,

I did read the post you suggested. The Able Error log has several entries that imply a timeout. "Request timed out."

I receive no message on the screen as such.

Thanks
Thomas

Hello Katie, Very strange thing happened. We set up a development site with 7.0.7 and upgraded the database. Upgrade went well and development site was responding very well. We then ported the production site to the 7.0.7 files and updated the key to production. Once we did that, the site slowed dow...

Hello, We are upgrading a 7.0.2 site to 7.0.7 and we are experiencing long page loads in 7.0.7. The db scripts were run from 7.0.3 to 7.0.7 with no errors. Updated code files and dlls as appropriate. Ran a test dry run on a dev site and the pages load as expected after initial compile. When we try t...

Are there multiple products in the basket when the coupon code is applied when you get the credit ?

Are there multiple lines in the order when the credit balance exists?

Hello,

Running version 7.05 and I have an issue. When using coupons, I am seeing that the coupon is allocated to multiple lines on checkout but the maximum value of the coupon is not honored when using a fixed amount coupon. Are there any workarounds?

Thanks
Thomas

Applied fix to a computer running Windows 8 / IE10 and can't add item to cart. The machine is a development laptop. The laptop is hosting a development project for Able Customer.

THanks
Thomas

On Checkout page, receiving errors in log

Exception of type 'System.Web.HttpUnhandledException' was thrown.; Object reference not set to an instance of an object.

Has anyone else experienced this

VERSION: 7.0.7.14600

Thanks
Thomas

What basket method triggers addition of shipping charges. I have a new checkout page to integrate with Checkout by Amazon Inline method. I am able to populate a dropdown control with available ship methods. I want to use the OnSelectedIndexChange event to add shipping charges to the basket. There mu...

Im trying out the Gold Store and I can't checkout with the Able COmmerce Test Payment Gateway. Is therre special card number I need to input?

Thanks
Thomas

Hello,

v7.0.4 I don't care if user reuses password on password reset. I placed "0" in password days and history and user still can't reuse same password.

Thanks
Tom

Just upgraded to 7.0.5 and my order coupon isnt including other charges, only products. How do I include all charges?

Thanks
Thomas

Version 7.04 with test license.

Order total is exactly 1/2 of the sum of the order items. Is this correct in test mode?

Thomas

v 7.0.5

I want to include both product cost and charges in the calculation of the total order in applying a shipping coupon. Is that possible? In other words, Free shipping on orders totalling 100. The 100 should include type 0 and type 6 orderitemtypes.

Thanks
Thomas

Hello Able Commerce Developers,

I have a client that has requirements for Cybersource to log into one of three gateways depending on customer status. Is this possible with out of box or is the source code available for just the Cybersource dll?

THanks
Thomas

Hello Able Commerce,

Version 7.2.11602.0 and I am receiving incorrect out of stock message and product is being removed from cart on basket.Validate(). The product has 2 options and inventory is enabled at the variant level.

Do you know of this issue?

Thanks
Thomas

Are there any 3rd party tax providers currently available for integration?

THanks
Thomas

Which 7x build was this added?

Thanks

We are currently developing a site and it appears that this behaviour has been changed. Can u vefify that RC3 did exclude taxes when calculating taxes?

Thanks
Thomas

Have a client using RC3 and it doesn't appear that Sales Tax calculation is refective of the value of a coupon. Is that corrected in an upgrade, or is there a configuration setting that I am missing?

Thanks
Thomas

The length of this cookie value seems to be causing "Bad Request (Header Field Too Long)". A Sample value is... "C9DF51DA9ABB3635D03894FEA00F1F82FA9A19D99B3AA73036CC7910E948389D48A4CCD8EDD5718DC8C5802F33D7B797AAE4E562AABC2286B80582AD0A586863B558860036AD71D4471B220739BFF2AD1DA268F984D01069FAE4826AE36...

What purpose does column "Validated" have in the ac_Address Table?

Thanks
t

Can u give a list of conditions when ac_BasketShipments gets recalculated? This will help me to answer your question.

Thanks
t

Shipping message is being dropped during checkout finalization.

What conditions exist during conversion from basket to order that might trigger the shipping message to be dropped?

Thanks
t