Search found 131 matches

by RichWendrock
Tue Apr 24, 2012 3:53 pm
Forum: Feature Requests
Topic: APO/FPO for Shipping and Billing
Replies: 30
Views: 37439

Re: APO/FPO for Shipping and Billing

It appears the best way to define the APO, DPO and FPO is the make the State code equal to the second part of the code. (e.g. APO AA, APO AP, APO AE) I created three entries as provinces under the United States. Army in Americas (AA) - for shipping to the Americas; State Code AA Army in Pacific (AP)...
by RichWendrock
Tue Apr 24, 2012 10:36 am
Forum: Feature Requests
Topic: APO/FPO for Shipping and Billing
Replies: 30
Views: 37439

Re: APO/FPO for Shipping and Billing

I was able to setup a zone for all of the military postal codes. APO, FPO and DPO. Even though the product has a flat rate shipping option assigned to it, the Shipping calculator appears to calculate the shipping rate correctly. The problem I see now is at Checkout. The State is not a drop down list...
by RichWendrock
Mon Apr 23, 2012 6:16 pm
Forum: Feature Requests
Topic: APO/FPO for Shipping and Billing
Replies: 30
Views: 37439

Re: APO/FPO for Shipping and Billing

Thank you for the heads-up. How do you insure the address is filled out correctly? According to the guidelines the postal service is very strict. Here are the guidelines I found on the internet. Use the service member’s full name All mail must be addressed to someone specific; addressing mail to “An...
by RichWendrock
Mon Apr 23, 2012 10:48 am
Forum: Feature Requests
Topic: APO/FPO for Shipping and Billing
Replies: 30
Views: 37439

Re: APO/FPO for Shipping and Billing

Evidently the configure/shipping/countries option has been removed. We have a problem with shipping to military APO/FPO. The cost is usually three times higher. we normally change a flat rate of $40 to ship our most popular product. when shipping military the cost can be as high as $120. Military cu...
by RichWendrock
Sun Dec 11, 2011 11:26 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Email subscription maintenance cleared expired records
Replies: 3
Views: 1298

Re: Email subscription maintenance cleared expired records

Thanks AbleMods, I looked in the dashboard under maintenance and manage newsletters, but I do not see where that setting is managed.

How can I adjust the expiry days?
by RichWendrock
Sun Dec 11, 2011 2:48 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Email subscription maintenance cleared expired records
Replies: 3
Views: 1298

Email subscription maintenance cleared expired records

I am seeing messages being generated by the maintenance routines. (e.g. Email subscription maintenance cleared 2 expired list signup requests.)

Does the message mean that of all the visitors who signed up for our newletter, 2 did not acknowledge?
by RichWendrock
Wed Oct 19, 2011 8:21 pm
Forum: Feature Requests
Topic: Donot display Countries with zero Provinces
Replies: 2
Views: 2128

Re: Donot display Countries with zero Provinces

Having all of the countries is great. You are saving us a lot of work when we need to add a country I do not want to delete all the good work that has been done. Presently we do not ship to most countries. But there may come a time when I need to add a country and it would be great if the country li...
by RichWendrock
Wed Oct 19, 2011 6:55 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: White border after uploading image 7.0.6
Replies: 2
Views: 1021

Re: White border after uploading image 7.0.6

I have since found that if you try to upload a gif with a transparent background the whole image has a white background after being uploaded. I am just guessing but it appears the buffer is being cleared with a value equal to a white pixel.
by RichWendrock
Mon Oct 10, 2011 3:17 pm
Forum: Feature Requests
Topic: Donot display Countries with zero Provinces
Replies: 2
Views: 2128

Donot display Countries with zero Provinces

It would be best if you provide a way to hide Countries so they do not appear in the Countries Dropdown for shipping address.

Admin/Shipping/Countries/Default.aspx

But at least do not display Countries with no Provinces defined in any of the dropdown lists.
by RichWendrock
Sat Sep 03, 2011 7:19 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Unable to Check-out 7.0.7
Replies: 9
Views: 8222

Re: Unable to Check-out 7.0.7

Mike Ward at AbleCommerce identified a workaround for the problem. He found that if we turn off the right column during checkout, the problem goes away. We have customization in that right column. Mike suspects that there may have been a change in the official code for the right column and our custo...
by RichWendrock
Mon Aug 29, 2011 10:49 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Unable to Check-out 7.0.7
Replies: 9
Views: 8222

Re: Unable to Check-out 7.0.7

I looked in the AbleCommerce code and found that the message is displayed when the _CurrentBasketHash is not equal to the _SavedBasketHash. //Make sure basket hasn't changed during checkout if (_CurrentBasketHash != _SavedBasketHash) { e.Cancel = true; CheckoutMessagePanel.Visible = true; CheckoutMe...
by RichWendrock
Mon Aug 29, 2011 8:04 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Unable to Check-out 7.0.7
Replies: 9
Views: 8222

Re: Unable to Check-out 7.0.7

Thanks Judy but no, no customization to the checkout folder. I ran a folder compare on the checkout folder in this store compared to one of the new stores that we opened in June. And a store that does not have this problem, I should add. All files in the two folders are the same.
by RichWendrock
Mon Aug 29, 2011 1:19 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Unable to Check-out 7.0.7
Replies: 9
Views: 8222

Re: Unable to Check-out 7.0.7

Hi Katie, No, the store in that post is working perfectly. This is the first of my 3 stores. I opened this one a couple of years ago. The store mentioned in the post to which you draw attention and another store were migrated to AbleCommerce from Storefront. I have a ticket open on this with AbleCom...
by RichWendrock
Fri Aug 26, 2011 1:13 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Unable to Check-out 7.0.7
Replies: 9
Views: 8222

Unable to Check-out 7.0.7

Does anyone have a problem checking out when the shipping address is different than the billing address? We are running an AbleCommerce 7.0.7 store recently ungraded from 7.0.1 We think this has been happening for a few months. We have had reports of customers not being able to check-out in the past...
by RichWendrock
Thu Aug 18, 2011 3:47 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: White edge being placed in images during UPLOAD IMAGE proces
Replies: 4
Views: 1476

Re: White edge being placed in images during UPLOAD IMAGE proces

The problem with a white edge being added to images when uploading product images is more than a white edge. When I upload a transparent gif, the entire image has a white background. Please fix this problem. It appears the routine is clearing the buffer with a white pixel. Please clear the buffer wi...
by RichWendrock
Sat Aug 06, 2011 4:47 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Can someone explain this, please? (Two parts)
Replies: 7
Views: 2497

Re: Can someone explain this, please? (Two parts)

If this is the title of the product "Good to Great CD: Why Some Companies Make the Leap...And Others Don't", then as someone said the product is marked hidden. You should mark items Disable Purchase if you do not want anyone to purchase.
by RichWendrock
Fri Aug 05, 2011 11:51 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Strange errors in Error Log
Replies: 5
Views: 2546

Re: Strange errors in Error Log

We still need more detail error reporting. I have a similar problem with a URL http://www.hillcountrycustomcycles.com/BikeHome.aspx?BikeCatId=2&CategoryId=2 failing as http://www.hillcountrycustomcycles.com/BikeHome.aspx?BikeCatId=2[b]&[/b]CategoryId=2; It is failing because the &CategoryId is being...
by RichWendrock
Fri Aug 05, 2011 8:16 am
Forum: Feature Requests
Topic: Template for Packing Slip
Replies: 0
Views: 2147

Template for Packing Slip

We need the capability to add a notice to the packing slip to inform the customer about the return policy and procedures. Having a Template for the Packing Slip would add very good functionality and eliminate the need for this customization.

Thanks for a great product...
by RichWendrock
Sat Jul 30, 2011 12:27 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Notification of ERRORS
Replies: 4
Views: 2981

Re: Notification of ERRORS

Since this post is two years old and I see another method for emailing errors using log4net. Which option is best? I implemented log4net and it does send an email for each event. Occasionally, we get a url coming in that is invalid. In place of &CategoryId= we get &CategoryId=. I would like to know ...
by RichWendrock
Fri Jul 08, 2011 9:15 am
Forum: Feature Requests
Topic: Filter for Manage Variants
Replies: 1
Views: 1721

Filter for Manage Variants

In the Admin Panel under Options and Variants, clicking the Manage Variants button will display all of the product variations. It is there that one can mark specific product variations unavailable so they do not appear in the list when the customer makes the selection. I recently had to mark variati...
by RichWendrock
Fri Jun 17, 2011 9:52 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Error maintaining 'Install' folder
Replies: 4
Views: 1171

Re: Error maintaining 'Install' folder

AbleCommerce has deleted the install folder. If you do not hear from me again you will know that solved the problem.
by RichWendrock
Fri Jun 17, 2011 9:11 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Error maintaining 'Install' folder
Replies: 4
Views: 1171

Re: Error maintaining 'Install' folder

Yes, I can access the folder and the updatekey page. It provides a way to enter the AbleCommerce license key. Since we are hosted with AbleCommerce, there should be no need for that function.
by RichWendrock
Tue Jun 14, 2011 11:23 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Error maintaining 'Install' folder
Replies: 4
Views: 1171

Error maintaining 'Install' folder

We recently brought up a new store hosted by AbleCommerce. I noticed an error that happens repeatedly. It can happen every few minutes or 10 hours can go by without an error. Message Debug Data Error maintaining 'Install' folder Access to the path 'UpdateKey.aspx' is denied. Anyone know what is caus...
by RichWendrock
Wed Jun 08, 2011 8:32 am
Forum: 7.0 DataPort
Topic: Using DataPort 7.7.251 to upload new store 7.0.7
Replies: 1
Views: 3207

Re: Using DataPort 7.7.251 to upload new store 7.0.7

Here I am 10 days later and all 900+ products have been imported with options correctly applied and images all matched. I can't say it was fun. But compared to having to do it manually, As Tony would say, It's Great!!! Here is a little information for the next person who needs to work with the DataP...