Search found 1231 matches

by Shopping Cart Admin
Thu May 24, 2018 12:15 pm
Forum: AbleCommerce GOLD
Topic: GDPR
Replies: 5
Views: 2072

Re: GDPR

Hi Joe, There is so much written about this already, we don't have a lot to add. Keep peoples data private, if you have a breach notify them and if they want their data deleted... delete it. The vast majority of our customers are based in the US, so this just doesn't apply. But it's certainly best t...
by Shopping Cart Admin
Thu Apr 26, 2018 2:24 am
Forum: AbleCommerce GOLD
Topic: Braintree Implementation Question - PCI
Replies: 1
Views: 1641

Re: Braintree Implementation Question - PCI

Hello Greg, Braintree is setup as a traditional payment gateway and not hosted by Braintree. We've tried to work with these types of systems including paypal and in the past we've never been happy with the results. I remember Joe with AbleMod's mentioned he'd experience the same with the Authorize.n...
by Shopping Cart Admin
Wed Apr 25, 2018 9:14 am
Forum: AbleCommerce GOLD
Topic: Image Size
Replies: 4
Views: 2076

Re: Image Size

The first link's broken, so I can't see the original issue. I was guessing on what you'd needed.
by Shopping Cart Admin
Wed Apr 25, 2018 1:40 am
Forum: AbleCommerce GOLD
Topic: Image Size
Replies: 4
Views: 2076

Re: Image Size

Hi Scott,

I believe this is the fix for the image bleeding into the gallery. Add the following to your custom.css file.

Code: Select all

.productImageArea .mainImageArea {
     height: auto!important;
}
by Shopping Cart Admin
Fri Apr 06, 2018 1:40 am
Forum: AbleCommerce GOLD
Topic: Checkout Error using Payeezy
Replies: 19
Views: 19226

Re: Checkout Error using Payeezy

Thanks for the update Tim, glad you got it working.
by Shopping Cart Admin
Thu Apr 05, 2018 3:38 am
Forum: AbleCommerce GOLD
Topic: Checkout Error using Payeezy
Replies: 19
Views: 19226

Re: Checkout Error using Payeezy

Based on the ticket that was opened, we tested it with TLS 1.2 and found... Anyway, come to find out that the test account was no longer active. After we setup a new test account, I was able to successfully connect to Payeezy's test endpoint URL which is using TLS 1.2. So it was working in our tests...
by Shopping Cart Admin
Mon Mar 19, 2018 1:21 am
Forum: AbleCommerce GOLD
Topic: New Release?
Replies: 16
Views: 10843

Re: New Release?

I'm hearing early July, more details as we get closer to release.
by Shopping Cart Admin
Wed Mar 14, 2018 8:41 am
Forum: AbleCommerce GOLD
Topic: URL rewrite project file
Replies: 2
Views: 1844

Re: URL rewrite project file

Hi,

Again sorry for the trouble we're migrating to new servers and this is in progress. It's going to take a bit to get everything migrated due to the huge amount of legacy data in the old ftp site.

I've put the file under ablecommerce.com for you

http://www.ablecommerce.com/SampleProviders.zip
by Shopping Cart Admin
Tue Feb 20, 2018 11:57 am
Forum: AbleCommerce GOLD
Topic: Chase Paymentech AVS matching
Replies: 7
Views: 3973

Re: Chase Paymentech AVS matching

AVS mismatch has always been a feature that's set on the gateway side. Everyone! that's ever enabled it, disabled it just as quickly as address validation is so imperfect it causes too many failures. Likely best to have a yellow status code on payments column on the order page that alerts us to an a...
by Shopping Cart Admin
Tue Nov 21, 2017 5:30 pm
Forum: AbleCommerce GOLD
Topic: UPS error preventing checkout
Replies: 16
Views: 5183

Re: UPS error preventing checkout

Hi Joe, We'd have hundreds of reports if this was wide spread with UPS, it's likely a network issue from one pier to another. It's a spider web of connections on the internet and some areas (providers) are more prone to issues than others. In our facility with 4 points of access to the backbone, we'...
by Shopping Cart Admin
Tue Nov 21, 2017 2:25 pm
Forum: AbleCommerce GOLD
Topic: UPS error preventing checkout
Replies: 16
Views: 5183

Re: UPS error preventing checkout

Someone in UPS should fired for timing that transition right across the entire 2017 holiday shopping season.
Our thoughts as well.
by Shopping Cart Admin
Tue Nov 21, 2017 11:24 am
Forum: AbleCommerce GOLD
Topic: UPS error preventing checkout
Replies: 16
Views: 5183

Re: UPS error preventing checkout

The 403 error in the first post is possibly the TLS issue. I ran a test and TLS 1.0 was still enabled on his server. Calvis's error is likely network related just due to UPS being overloaded. Though Joe's customer having the 403 error is troubling as I'm guessing his server has TLS 1.0 disabled, sin...
by Shopping Cart Admin
Tue Nov 21, 2017 9:14 am
Forum: AbleCommerce GOLD
Topic: UPS error preventing checkout
Replies: 16
Views: 5183

Re: UPS error preventing checkout

Hello,

We've not gotten any other reports on this, has it cleared up?

FedEx is available as a backup.

https://fedexacgold.codeplex.com/
by Shopping Cart Admin
Wed Nov 08, 2017 5:25 am
Forum: AbleCommerce GOLD
Topic: Service Release 2 is available for Gold version R12
Replies: 1
Views: 4230

Service Release 2 is available for Gold version R12

Since Gold R12 is very stable a service release hasn't been needed in some time, but a few things have been addressed in this latest service release. This patch includes prevention for Cross-Site Scripting (XSS) attacks and default support for TLS 1.2. http://help.ablecommerce.com/upgrades/acGold/Se...
by Shopping Cart Admin
Mon Nov 06, 2017 3:08 am
Forum: AbleCommerce GOLD
Topic: Production AC Gold on Azure
Replies: 6
Views: 5546

Re: Production AC Gold on Azure

Hi Rick,

Sure it works fine on Windows/SQL 2016, we are actively working on the help site we'll be sure to get those updated.
by Shopping Cart Admin
Thu Sep 21, 2017 2:26 am
Forum: AbleCommerce GOLD
Topic: How to save basket when anonymous logs in to registered?
Replies: 14
Views: 8076

Re: How to save basket when anonymous logs in to registered?

Hi All,

Just tested it in 7.0.5 and we overwrote the logged in basket with the anon basket contents on login. In 5.5 we merged the two together, not sure why that decision was made.
by Shopping Cart Admin
Thu Sep 14, 2017 1:34 pm
Forum: AbleCommerce GOLD
Topic: Captcha in GOLD to Prevent Scripts
Replies: 3
Views: 3674

Re: Captcha in GOLD to Prevent Scripts

Hi Charles, While scripts are easy to create to fill in forms, there isn't a benefit to creating one for twenty orders or twenty of any actions on the internet. It would be days of work. You'd need to add captcha to the user registration page to stop a script, where by default it's only on the retur...
by Shopping Cart Admin
Thu Apr 13, 2017 3:55 am
Forum: AbleCommerce GOLD
Topic: mobile the death of E-commerce - best solution
Replies: 2
Views: 2953

Re: mobile the death of E-commerce - best solution

Hi Chris, You numbers are perfectly normal. You need to read a great document by google about micro-moments to understand how people are utilizing their mobile devices. https://www.thinkwithgoogle.com/micromoments/intro.html Users are out an about and will do research on their mobile devices, but mo...
by Shopping Cart Admin
Tue Mar 28, 2017 7:14 am
Forum: AbleCommerce GOLD
Topic: Review Reminders and Guest Checkout
Replies: 3
Views: 3534

Re: Review Reminders and Guest Checkout

Hi Joe,

I'd just enable guest checkout and give it quick test, sounds like more of a recommendation in the documentation rather than something we force. I like the idea of one page with multiple reviews, we may have to implement that in a future release as well.
by Shopping Cart Admin
Tue Mar 28, 2017 6:54 am
Forum: AbleCommerce GOLD
Topic: Setting up (Same) Option/Variants for multiple items
Replies: 7
Views: 5637

Re: Setting up (Same) Option/Variants for multiple items

Hello, It would be easy to setup this with kitting, which allows a kit component to be shared with many other products. Then if it changes you update just the main component, and all products would be updated. Create hidden shipping methods as products then use kitting to include these just like you...
by Shopping Cart Admin
Tue Mar 21, 2017 4:10 am
Forum: AbleCommerce GOLD
Topic: Accepting Check Payments
Replies: 1
Views: 2121

Re: Accepting Check Payments

Hello Eldon,

With authorize.net we do support this feature:

E-check - accept and process electronic check payments from consumer and corporate bank accounts.
by Shopping Cart Admin
Tue Mar 21, 2017 4:06 am
Forum: Feature Requests
Topic: Templates for Responsive theme - overall simplicity
Replies: 1
Views: 3675

Re: Templates for Responsive theme - overall simplicity

Hi Chris,

Thank you for your feedback, I feel the same way about ease of skinning and editing the store look/feel. We have added your feedback to our internal features list and will act upon it in a future release that's for sure!
by Shopping Cart Admin
Thu Mar 16, 2017 8:54 am
Forum: AbleCommerce GOLD
Topic: Application Cleanup/Maintenance
Replies: 3
Views: 3629

Re: Application Cleanup/Maintenance

http://help.ablecommerce.com/mergedProjects/AblecommerceGold/configure/maintenance/maintenance.htm In the app data folder you will find the ablecommerce.config file which contains the interval. <?xml version="1.0" encoding="utf-8"?> <ablecommerce> <settings> <item key="CheckoutRetryCount" value="3" ...
by Shopping Cart Admin
Thu Mar 16, 2017 8:50 am
Forum: AbleCommerce GOLD
Topic: Adding Conversion code
Replies: 2
Views: 2406

Re: Adding Conversion code

Hello,

Which page are you wanting to add the conversion code to?
by Shopping Cart Admin
Thu Mar 16, 2017 8:49 am
Forum: AbleCommerce GOLD
Topic: where are these colors controled
Replies: 1
Views: 1708

Re: where are these colors controled

Hi Chris, Hit F12 in Chrome and you can use the pointer to figure out what css needs to change. Then add an overwrite to the custom.css file, I don't ever recommend editing our css files. custom.css is loaded last so anything you put in there will overwrite previous css. https://developer.chrome.com...