Search found 1231 matches

by Shopping Cart Admin
Thu Mar 16, 2017 8:46 am
Forum: AbleCommerce GOLD
Topic: DoAuthorize Error
Replies: 2
Views: 2835

Re: DoAuthorize Error

Hello,
Remote host disconnected during SSL negotiation
It's possible it want's an ssl certificate or your server is configured for older TLS protocols and they want TLS 1.2
by Shopping Cart Admin
Wed Feb 22, 2017 4:55 am
Forum: AbleCommerce GOLD
Topic: getting this error on uploading a new logo
Replies: 3
Views: 3166

Re: getting this error on uploading a new logo

Hi Mike,

This is almost certainly a permissions issue when the server is trying to write the image to the directory.

https://www.iis.net/learn/manage/config ... identities

Need to add write permissions to your files for IIS AppPool\MyApplicationPoolName
by Shopping Cart Admin
Tue Feb 14, 2017 8:28 am
Forum: AbleCommerce GOLD
Topic: Sales Reports
Replies: 3
Views: 2799

Re: Sales Reports

Hi David,

You can signup for a demo store or checkout the documentation:

http://help.ablecommerce.com/mergedProj ... eports.htm
by Shopping Cart Admin
Tue Feb 14, 2017 8:26 am
Forum: AbleCommerce GOLD
Topic: Discounts not Applying If Order is Modified in Admin
Replies: 7
Views: 4019

Re: Discounts not Applying If Order is Modified in Admin

Hello David,

That's never been a feature in AbleCommerce, so it's not broken.

Please put in a feature request and let's see if it gets votes:

https://ablecommerce.uservoice.com/foru ... merce-gold
by Shopping Cart Admin
Fri Feb 10, 2017 8:18 am
Forum: AbleCommerce GOLD
Topic: Google - Structured Data Update
Replies: 8
Views: 5954

Re: Google - Structured Data Update

Hi All,

Have you tried removing the formatting in currencies?

/Admin/Store/Currencies/Default.aspx
by Shopping Cart Admin
Fri Feb 10, 2017 4:19 am
Forum: AbleCommerce GOLD
Topic: Paypal update?
Replies: 4
Views: 4484

Re: Paypal update?

Hi Tim,

I just tested your site it's going to the correct (new) page as shown in the article Katie linked above.
by Shopping Cart Admin
Tue Jan 24, 2017 3:27 am
Forum: AbleCommerce GOLD
Topic: Installation Error - GoldR12 (build 9168)
Replies: 1
Views: 1679

Re: Installation Error - GoldR12 (build 9168)

Hi Steve,

Please open a support ticket and we'll get the info.

https://www.ablecommerce.com/helpdesk.aspx
by Shopping Cart Admin
Mon Jan 23, 2017 1:10 pm
Forum: AbleCommerce GOLD
Topic: Production AC Gold on Azure
Replies: 6
Views: 5551

Re: Production AC Gold on Azure

Hi,

You can change the machine type on Google without having to re-deploy anything. You do have to stop the instance but it's super easy

https://cloud.google.com/compute/docs/i ... d-instance
by Shopping Cart Admin
Mon Jan 23, 2017 4:19 am
Forum: AbleCommerce GOLD
Topic: Production AC Gold on Azure
Replies: 6
Views: 5551

Re: Production AC Gold on Azure

Hello,

We've not had any issues with Azure. However I would suggest looking at google cloud or Amazon. We tested all three and found the best performance on Google Cloud. Amazon was as fast, but cost more than Google Cloud.
by Shopping Cart Admin
Sun Jan 22, 2017 12:35 pm
Forum: PCI Certification and Implementation Questions
Topic: Path-Based Cross-Site Scripting (XSS) Failure
Replies: 2
Views: 10759

Re: Path-Based Cross-Site Scripting (XSS) Failure

Hello,

We have sites being scanned by a half dozen+ different vendors and have never seen that issue. Please open up a support ticket and attach the .pdf results of the scan.

https://www.ablecommerce.com/helpdesk.aspx
by Shopping Cart Admin
Thu Jan 12, 2017 1:12 pm
Forum: AbleCommerce GOLD
Topic: Homepage Redirect
Replies: 2
Views: 2413

Re: Homepage Redirect

Hello, Sure you could use a fixed re-direct. But if they have an empty basket and they haven't been to any products, I think keep shopping takes them to the /default.aspx so that may be trouble. http://help.ablecommerce.com/mergedProjects/AblecommerceGold/configure/seo/fixed_redirects.htm You could ...
by Shopping Cart Admin
Thu Nov 03, 2016 4:05 am
Forum: AbleCommerce GOLD
Topic: Does AbleCommerce Gold support video playing or streaming
Replies: 4
Views: 4347

Re: Does AbleCommerce Gold support video playing or streaming

Hi David, Add the extension of the videos so they can be uploaded via the asset manager. Then you can simply reference them in the html field as well. No plug ins are required. Though there are jquery add-on's that may be helpful. http://help.ablecommerce.com/mergedProjects/AblecommerceGold/configur...
by Shopping Cart Admin
Thu Nov 03, 2016 3:36 am
Forum: AbleCommerce GOLD
Topic: Does AbleCommerce Gold support video playing or streaming
Replies: 4
Views: 4347

Re: Does AbleCommerce Gold support video playing or streaming

Hi David,

Any of the html fields in AbleCommerce would support the youtube links just fine. There isn't any special requirements or anything.
by Shopping Cart Admin
Wed Aug 17, 2016 11:51 am
Forum: AbleCommerce GOLD
Topic: More Conversion Tracking
Replies: 21
Views: 13957

Re: More Conversion Tracking

Should work by adding this to the conversion tracking page. <!-- AdRoll Code --> <script type="text/javascript"> adroll_adv_id = "XXXXXXXXX"; adroll_pix_id = "XXXXXXXXXX"; (function () { var oldonload = window.onload; window.onload = function(){ __adroll_loaded=true; var scr = document.createElement...
by Shopping Cart Admin
Tue Aug 16, 2016 8:35 am
Forum: AbleCommerce GOLD
Topic: More Conversion Tracking
Replies: 21
Views: 13957

Re: More Conversion Tracking

Hello, In /conlib/ConversionTracking.ascx I found the values we use for google conversions, you should be able to add the adroll stuff into this file. <%@ Control Language="C#" AutoEventWireup="true" CodeFile="ConversionTracking.ascx.cs" Inherits="AbleCommerce.ConLib.ConversionTracking" %> <script r...
by Shopping Cart Admin
Thu Jul 21, 2016 6:48 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Need to upgrade site from 7.0.0 to GOLD
Replies: 7
Views: 10803

Re: Need to upgrade site from 7.0.0 to GOLD

Hello, This may be a result of some triggers in the old 7.0.0 database. Run the first query to see if there are any offending triggers, it there are results then run the second query to remove them. This needs to be done on a fresh restore of the 7.0.0 database. ----------------- show TRIGGERS query...
by Shopping Cart Admin
Tue Jul 05, 2016 10:35 am
Forum: AbleCommerce GOLD
Topic: DEV key vs DEMO Mode
Replies: 4
Views: 2422

Re: DEV key vs DEMO Mode

Hello Art,

You are correct. Running in demo mode allows the store to respond on any ip/domain name as well. The live key in live mode will retain address information for sure!
by Shopping Cart Admin
Fri Jun 10, 2016 4:28 am
Forum: AbleCommerce GOLD
Topic: Compilor Error
Replies: 9
Views: 4912

Re: Compilor Error

Hello Kamal,

The forums is really for supporting developer 'how to' questions, please open a support ticket in our help desk. Include your contact information so we can get this install issue solved for you!

https://www.ablecommerce.com/helpdesk.aspx
by Shopping Cart Admin
Thu May 19, 2016 1:13 pm
Forum: AbleCommerce GOLD
Topic: Anyone interested in a Quickbooks Online integration?
Replies: 8
Views: 5423

Re: Anyone interested in a Quickbooks Online integration?

Hi Joe,

I'd found that one backup solution that was in beta, here's another one I'd found.

https://skyvia.com/backup/
by Shopping Cart Admin
Tue May 10, 2016 11:15 am
Forum: 7.0 DataPort
Topic: DataPort 7.7.251 Released
Replies: 3
Views: 23846

Re: DataPort 7.7.251 Released

Hello,

The latest link for the dataport download is:

http://www.ablecommerce.com/DataPort.7.7.251.zip
by Shopping Cart Admin
Mon May 09, 2016 7:16 am
Forum: AbleCommerce GOLD
Topic: One Page Checkout
Replies: 5
Views: 5067

Re: One Page Checkout

Hello,

I have never seen a one page checkout on mobile, there simply isn't enough space to accommodate it. I've seen accordion checkout on mobile, is that what you are referring to as one page checkout on mobile?
by Shopping Cart Admin
Tue Apr 26, 2016 9:36 am
Forum: AbleCommerce GOLD
Topic: Looking for help resolving PayPal IPN failures
Replies: 14
Views: 7321

Re: Looking for help resolving PayPal IPN failures

And where #2 is concerned... Rich has what I believe is termed a "PCI CERTIFIED" environment?, and only allows inbound traffic from known IP addresses through his firewall. Apparently PayPal uses a 3P provider (AKAMAI) for some of the IPN communications, and they (Akamai) sometimes randomly change ...
by Shopping Cart Admin
Mon Apr 25, 2016 3:45 am
Forum: AbleCommerce GOLD
Topic: Upgrading 7670 to 8858 license
Replies: 2
Views: 1737

Re: Upgrading 7670 to 8858 license

Hello May,

Be sure that the key is correct for your development domain, then take the site out of demo mode.
by Shopping Cart Admin
Mon Apr 04, 2016 4:38 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Forcing Payment Gateway to Use TLS 1.2
Replies: 2
Views: 6516

Re: Forcing Payment Gateway to Use TLS 1.2

Hello Moustafa, Yes 1 and 2 will be needed. 3. Wouldn't be needed since the negotiation is handled automatically and if they don't have 1.0/1.1 then 1.2 will be used. You can check the install/framework directory to find web.config files for other versions of .net. SR1 included support for .net 4.0 ...
by Shopping Cart Admin
Tue Mar 15, 2016 9:52 am
Forum: AbleCommerce GOLD
Topic: Plans to make Gold compatible with AzureSQL?
Replies: 20
Views: 9784

Re: Plans to make Gold compatible with AzureSQL?

Hello All, For comparison we've spun up an Amazon EC2 instance as well. EC2/RDS Settings: Windows 2012 R2 (t2.micro 1 core, 1gb) & SQL Server Web 12.00.4422.0.v1(db.t2.small) http://amazon.ablecommerce.com/Default.aspx Windows 2012 R2 Currently on Basic A1* (1 cores, 1.75 GB memory) & SQL Server 201...