Search found 1916 matches

by Katie
Fri Feb 02, 2018 10:22 am
Forum: AbleCommerce GOLD
Topic: Authorize.Net Cim SSL/TLS secure channel Error
Replies: 2
Views: 2085

Re: Authorize.Net Cim SSL/TLS secure channel Error

I'm using GoldR9 (build 7670) If you are using AbleCommerce Gold, then please see this document - (Last section) http://help.ablecommerce.com/index.htm#t=FAQs%2FAbleCommerceGold%2FEnabling_Support_for_TLS_1.2.htm You will need to know the version of Asp.Net, but everything should be covered with re...
by Katie
Thu Feb 01, 2018 3:33 am
Forum: AbleCommerce GOLD
Topic: AC Blogging Module Gold Internal Plugin Alternative
Replies: 3
Views: 1646

Re: AC Blogging Module Gold Internal Plugin Alternative

I'm trying to recall if I've seen any yet, but nothing comes to mind. Hopefully someone will respond to your new post.
by Katie
Wed Jan 31, 2018 1:59 pm
Forum: AbleCommerce GOLD
Topic: AC Blogging Module Gold Internal Plugin Alternative
Replies: 3
Views: 1646

Re: AC Blogging Module Gold Internal Plugin Alternative

We have an informational blog built-in to AbleCommerce Gold R11. There are step by step instructions for setting it up, as well as some samples you can look at. http://help.ablecommerce.com/mergedProjects/ablecommerceGold/index.htm#t=Website%2FWebpages%2FCreating_Informational_Blogs.htm Thanks Katie
by Katie
Wed Jan 31, 2018 7:30 am
Forum: AbleCommerce GOLD
Topic: Support for newer TLD in cb:EmailAddressValidator
Replies: 5
Views: 1931

Re: Support for newer TLD in cb:EmailAddressValidator

To fix earlier versions, we would need to release an updated CommerceBuilder.dll for each version going back. I understand the need, but it is a lot of work to do even a simple patch like this. I can try to get it on the schedule, but there's no guarantee we can look at it right away. I always like ...
by Katie
Wed Jan 31, 2018 6:51 am
Forum: AbleCommerce GOLD
Topic: Support for newer TLD in cb:EmailAddressValidator
Replies: 5
Views: 1931

Re: Support for newer TLD in cb:EmailAddressValidator

Didn't we fix this in Gold R12 SR1 build 9266? It's in the change log.

AC8-3157 - Email validation shouldn't limit new domain extensions

Did you need more info?

Thanks
Katie
by Katie
Mon Jan 29, 2018 5:56 am
Forum: AbleCommerce GOLD
Topic: Backups (database)
Replies: 1
Views: 1031

Re: Backups (database)

Hello,

You will need to request a full site backup from your hosting provider. It can only be delivered by FTP.

Thanks
Katie
by Katie
Mon Jan 29, 2018 5:55 am
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 10027

Re: Variant Sku Search

We can have our SQL based search provider adjusted for this ability. Its complicated for FTS providers due to some constraints of Full Text Searches and how we manage our variants. For example considering most variant SKU will have pattern like BASESKU-VARSKU which means FTS will not be able to ind...
by Katie
Fri Jan 26, 2018 6:52 am
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 10027

Re: Variant Sku Search

I am actually thinking of specific issues that we haven't talked about here yet. I just want to make sure we aren't missing anything.
by Katie
Fri Jan 26, 2018 6:11 am
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 10027

Re: Variant Sku Search

This is going to take some thought. The performance issues were not just limited to product editing. David, it might help if you told us exactly which variant data you need to sync with. Joe, is there anything besides search by variant SKU that is a known issue? I am aware of another related issue w...
by Katie
Fri Jan 26, 2018 4:41 am
Forum: AbleCommerce GOLD
Topic: Store wide discount issues
Replies: 18
Views: 13554

Re: Store wide discount issues

Aah yes. Thank you. I remember this now. Sorry....these last months have been really busy.

I would consider it a bug in business logic, but let me put together some information for the development team. We need an expert opinion on this.
by Katie
Fri Jan 26, 2018 1:41 am
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 10027

Re: Variant Sku Search

the records should be written to the table as soon as they're generated. I know why it was changed. It happened in Gold R4 (issue AC8-1679). This is a summary of the issue: BUG REPORT: Customer has a product with over 12,000 variants. When you go to the product page it shuts the server down. They b...
by Katie
Fri Jan 26, 2018 1:19 am
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 10027

Re: Variant Sku Search

I wonder if the behavior changed when we added the feature to filter variant options. Once the Manage Variants button is hit, we take you to a page that allows for selection of specific fields to edit. If you pick SKU and show, the variant list will generate on-screen. Just hit save at this point. I...
by Katie
Fri Jan 26, 2018 12:55 am
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 10027

Re: Variant Sku Search

I'm having trouble viewing the video, but I can log a bug report. At a very minimum, the Manage Variants button should populate the table like in AC7.
by Katie
Fri Jan 26, 2018 12:32 am
Forum: AbleCommerce GOLD
Topic: Store wide discount issues
Replies: 18
Views: 13554

Re: Store wide discount issues

I'm not sure, but if you are willing to write up a good description of what you believe the problem is, and also include the steps to reproduce the issue, I'm happy to take a look at this again.
by Katie
Fri Jan 26, 2018 12:10 am
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 10027

Re: Variant Sku Search

The table should be populated as soon as you hit the Manage Variants button.
by Katie
Thu Jan 25, 2018 11:31 am
Forum: AbleCommerce GOLD
Topic: R12 search slow when many Product.SearchKeyword values
Replies: 2
Views: 4060

Re: R12 search slow when many Product.SearchKeyword values

Or a better solution that offers searching by variant sku?
It was added in AbleCommerce Gold R9.
Issue AC8-2589 (SQL Provider) Search by product SKU should also be searching the ac_ProductVariants Sku table
by Katie
Thu Jan 25, 2018 11:04 am
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 10027

Re: Variant Sku Search

Yes, it was added in AbleCommerce Gold R9. All the change logs between versions are located at help.ablecommerce.com Took me awhile to find this, since this discussion was so old. Anyway, this is issue AC8-2589 (SQL Provider) Search by product SKU should also be searching the ac_ProductVariants Sku ...
by Katie
Thu Jan 25, 2018 9:23 am
Forum: AbleCommerce GOLD
Topic: Shipstation..combine orders
Replies: 3
Views: 2515

Re: Shipstation..combine orders

It's not something we support at this time. There is a note at the bottom of the page you linked that indicates some other selling channels also don't support this feature.

You are welcome to add a feature request.

Thanks
Katie
by Katie
Thu Jan 25, 2018 12:54 am
Forum: AbleCommerce GOLD
Topic: Shipstation..combine orders
Replies: 3
Views: 2515

Re: Shipstation..combine orders

I'm sorry, but are you asking a question about Shipstation specifically, or how this 'combine feature' is interacting with AbleCommerce?
by Katie
Tue Jan 23, 2018 1:06 am
Forum: AbleCommerce GOLD
Topic: Anyone ever seen this issue?
Replies: 6
Views: 4599

Re: Anyone ever seen this issue?

Thanks. This is reported as AC8-3267
by Katie
Fri Jan 19, 2018 2:15 pm
Forum: AbleCommerce GOLD
Topic: Anyone ever seen this issue?
Replies: 6
Views: 4599

Re: Anyone ever seen this issue?

Sorry, I missed these last few updates. I'll report this as a bug.

Thanks
by Katie
Fri Jan 19, 2018 7:08 am
Forum: AbleCommerce GOLD
Topic: January 18th UPS Shipping Update
Replies: 10
Views: 4479

Re: January 18th UPS Shipping Update

Very interesting... I'm assuming you haven't made the changes to web.config yet? I did confirm that TLS 1.2 is the ONLY one active on your server. Joe, do you have any thoughts about this? If it's the only one active on the server, then why would you still need to force it through AC? Eileen, the ch...
by Katie
Fri Jan 19, 2018 5:02 am
Forum: AbleCommerce GOLD
Topic: January 18th UPS Shipping Update
Replies: 10
Views: 4479

Re: January 18th UPS Shipping Update

I just updated the help site with some additional information since we are getting a lot of calls and tickets from customers still using older 7.x versions. TLS 1.2 will work with Asp.Net 3.5 and AbleCommerce versions 7.0.3 through 7.0.7, but you will need to make sure that you have the patch from M...
by Katie
Thu Jan 18, 2018 10:44 am
Forum: AbleCommerce GOLD
Topic: AbleCommerce Upgrade to SR1
Replies: 4
Views: 2888

Re: AbleCommerce Upgrade to SR1

This is an upgrade file for the source code. You don't use it to upgrade. It would be needed only if you have modified source code, or use it as reference.
by Katie
Thu Jan 18, 2018 8:19 am
Forum: AbleCommerce GOLD
Topic: January 18th UPS Shipping Update
Replies: 10
Views: 4479

Re: January 18th UPS Shipping Update

Hi Larry, There should be a notice on the Dashboard concerning the new UPS endpoints, which leads to this document: http://help.ablecommerce.com/index.htm#t=upgrades%2FacGold%2FUPS_Changes_for_2017.htm Did you complete the second part by making sure TLS 1.2 is the protocol being used on your server?...