Search found 1916 matches

by Katie
Tue Jul 08, 2008 1:36 pm
Forum: Feature Requests
Topic: Google Checkout International Shipping Problems
Replies: 9
Views: 6586

Re: Google Checkout International Shipping Problems

Hi there, Can you perform a checkout using AbleCommerce, with an address in Czech Republic, and tell me if the "USPS international Flat Rate shipping option" shows up? In this last release, the USPS integration was updated to meet their new specifications and I want to make sure this isn't part of t...
by Katie
Tue Jul 08, 2008 1:04 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Special Price ?
Replies: 7
Views: 2141

Re: Special Price ?

Hi there, I went ahead and reported this as a display issue. My suggestion in the bug report was to simply show: Price : $53.99 This special price ends on 8/22/2008 (The value for "Price" must be what is used for basket calculations. The other fields are for display purposes.) If you want to show th...
by Katie
Mon Jul 07, 2008 7:36 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Best hardware config for AC7?
Replies: 1
Views: 1051

Re: Best hardware config for AC7?

Hi, I wasn't sure if you've had a chance to review our system requirements on this page - http://help.ablecommerce.com/installation/ac7_aspnet/system_requirements_7.x_asp.net.htm We show the minimum and recommended hardware requirements. As you said, a lot depends on the sites and how much traffic y...
by Katie
Mon Jul 07, 2008 7:26 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Kit issue and kit feature enhancement
Replies: 5
Views: 2578

Re: Post Final woes...

Hi, I am wondering if all the bugs had been reported using the CRM case system? I seem to recall working on the Kit inventory issue and had spent quite some time testing this. I gave a lengthy explanation of how Kitting and Inventory need to work together properly, but I don't know if I ever heard b...
by Katie
Thu Jul 03, 2008 9:21 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS Shipping Tables
Replies: 1
Views: 1112

Re: USPS Shipping Tables

Make sure you are using a valid address. Also make sure that you've got enough methods selected that will return a rate for international destinations. USPS did update their API between RC3 and Final and added a lot more services. Go to Configure > Shipping > Integrated Carriers > U.S. Postal Servic...
by Katie
Wed Jul 02, 2008 7:02 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Google Orders
Replies: 3
Views: 1462

Re: Google Orders

Hi there, We believe this is an issue with the GoDaddy SSL certificates. Here is a link to some information which might help: http://groups.google.com/group/google-checkout-api-dotnet/browse_thread/thread/a1d973d307a579b3?fwc=1 I think you can resolve the issue by contacting GoDaddy support and aski...
by Katie
Wed Jul 02, 2008 3:55 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Server Error in '/' Application
Replies: 2
Views: 1235

Re: Server Error in '/' Application

I'm not sure if this will help, but we do have a FAQ that you might want to take a look at: http://help.ablecommerce.com/faqs/ablecommerce_7/how_do_i_install_to_a_shared_hosting_environment_.htm I believe that GoDaddy has a "medium trust" environment and may need some additional configuration. In pa...
by Katie
Wed Jul 02, 2008 3:22 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Order placed, charge card info present, but no address info
Replies: 2
Views: 1278

Re: Order placed, charge card info present, but no address info

Hi Judy, Yes, we've seen this issue. It happens when an anonymous user sits on the final checkout page for too long. The maintenance routine in the prior build was designed to remove the anonymous users. It's been fixed in the upgrade to final but make sure to also complete the post-upgrade fix for ...
by Katie
Wed Jul 02, 2008 1:05 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Your Account > Product Reviews - error!
Replies: 2
Views: 1157

Re: Your Account > Product Reviews - error!

Hello,

I've reported this bug to our development team. I was only able to reproduce the issue from the retail side. From the admin side, I can delete any product review just fine.

If it is possible, I will hopefully get a patch for this issue.

Thanks,
Katie
by Katie
Wed Jul 02, 2008 11:05 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: How to view what was entered on the "Name on Card" field?
Replies: 4
Views: 4948

Re: How to view what was entered on the "Name on Card" field?

First, you have to be running the final version of AbleCommerce because this was fixed in build 9879. You also need to have SSL enabled to view the account data. Go to Configure > Security > General Make sure that you have Enable Credit Card Storage checked and some number of days to save the data. ...
by Katie
Mon Jun 09, 2008 7:28 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Remvoing the verification Image on Login
Replies: 9
Views: 2904

Re: Removing the verification Image on Login

We have a patch available for RC3 that will allow you to turn the Captcha off. Please go to this bug report - http://bugs.ablecommerce.com/show_bug.cgi?id=6848 You will need to download the CaptchaOption patch from the Attachments section. Unzip the contents and place into the store folder. It is al...
by Katie
Wed May 14, 2008 8:23 am
Forum: Good Reference Posts
Topic: Custom fields for users
Replies: 2
Views: 13975

Custom fields for users

Request: custom fields that can be used for a user's profile.

Use: Merchant could store customer information for a user that only the merchant would update on the user's/customer's profile. ..
ie.. an account number, special note, cross-reference to another user, etc.
by Katie
Tue May 13, 2008 8:13 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Cybersource Error
Replies: 19
Views: 14776

Re: Cybersource Error

Hello, Here's a link to the configuration/setup docs for Cybersource. http://help.ablecommerce.com/mergedProjects/ablecommerce7/configure/payments/gateways/cybersource.htm The System Requirements section has the software necessary to install. Make sure to follow all instructions as Cybersource is on...
by Katie
Tue Feb 05, 2008 9:30 am
Forum: 7.0 Store UI: Layout, Design, Look and Feel
Topic: Features- are these part of AC7 already?
Replies: 34
Views: 15022

Hello Rick, I'll try to answer your question that are not related to a customization. If you would like to post in the Feature Request forum for 7.0, there's a chance that it will be incorporated in a future release. We do not want to Authorize OR Capture the customer’s payment at the time they pl...
by Katie
Wed Oct 31, 2007 10:19 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Questions from a client wishing to use 7.0
Replies: 1
Views: 2521

Hi Mike, 1. How long is a typical installation and implementation onto a local web server? After you have installed the required software to run AbleCommerce, it literally takes minutes to get AbleCommerce running. Very easy. Please take a minute and check the 7.0 Support page - http://www.ablecomme...
by Katie
Wed Oct 31, 2007 9:46 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: CRM Integration
Replies: 1
Views: 1900

Hello Brian, I don't believe that we are at liberty to speak for Gumtree Solutions. I suggest that you contact them with these questions. I can say, however, that we have implemented AbleCRM with our store and it is working out very well. I am anxious to get our store and AbleCRM upgraded to 7.0. Th...