Search found 276 matches

by WylieE
Fri Jun 11, 2010 3:19 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Add Payment function under Payments
Replies: 9
Views: 4580

Re: Add Payment function under Payments

I think that would depend on how high a risk your industry is for fraud and/or what the order adjustments amount are based on the risk you want to take. I worked in a high- fraud industry (paintball products, kids) so we got the cvv code and created the payment in the payment gateway's admin pages....
by WylieE
Thu Jun 10, 2010 2:36 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Add Payment function under Payments
Replies: 9
Views: 4580

Re: Add Payment function under Payments

Digging up an old post here as my question is related to the same screen. We are beginning to use more and more of AC functionality. We still have a legacy system that we use to process our orders. We are shifting to use more of AC as we move away from that legacy system. We're starting to make orde...
by WylieE
Wed Jun 02, 2010 10:49 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Duplicate usernames in ac_users
Replies: 2
Views: 1788

Re: Duplicate usernames in ac_users

Doh! Good call.

Done. Thanks!
by WylieE
Tue Jun 01, 2010 12:51 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Duplicate usernames in ac_users
Replies: 2
Views: 1788

Duplicate usernames in ac_users

Hello all, We've found a number of duplicate usernames in ac_users. Only one of them has an order placed with one of the userids. I'd like to delete the dupes, but do not want to create any orphan data elsewhere. I've found entries in ac_addresses and they're all blank save for the one row that matc...
by WylieE
Tue Apr 06, 2010 6:06 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Gift certificate name defaulting to 'Gift Certificate'
Replies: 5
Views: 2644

Gift certificate name defaulting to 'Gift Certificate'

Hello all, We recently enabled online gift certificates and are encountering a minor issue. When the certificate is automatically generated, 'Gift Certificate' is being entered under the certificate name. Shouldn't this be the purchaser's name? Our management wants to see the purchaser's name. Is th...
by WylieE
Thu Apr 01, 2010 1:12 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Installation Issues
Replies: 5
Views: 5247

Re: Installation Issues

I hate to ressurect an old thread, but I'm trying to do a clean install on a new server. (Actually, an old server that has just been rebuilt.) I'm getting a similar error: Installation Permissions Test Sufficient file permissions are not available for AbleCommerce to install or run properly. Ensure ...
by WylieE
Wed Mar 31, 2010 4:24 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: EDI
Replies: 5
Views: 3370

Re: EDI

Ugh.... Did EDI development for years and I still get the heaves when someone mentions it....

Good luck to you. Be sure to manage your transaction sets carefully and watch for versioning inconsistencies.
by WylieE
Wed Mar 17, 2010 10:29 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Add Payment function under Payments
Replies: 9
Views: 4580

Re: Add Payment function under Payments

The code posted above seems to be taking care of required fields for international methods for credit card payments. Anyhow Wylie what is your AbleCommerce version? Do you have any custom change on admin payment page? We started digging through the code and found a long forgotten code change disabl...
by WylieE
Tue Mar 16, 2010 12:03 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Add Payment function under Payments
Replies: 9
Views: 4580

Re: Add Payment function under Payments

Anyone? Do I have a hosed setting somewhere? If so, what/where? I must be blind.
by WylieE
Tue Mar 16, 2010 12:02 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Advanced search errors when enabling Full Text search
Replies: 8
Views: 3858

Re: Advanced search errors when enabling Full Text search

Two issues: (7.0.3, build 12458) 1.) We've had complaints from our staff that our advanced search is not working properly. Example: typing in 'gotoh tuners' (without the quotes, FYI) returns no found items. It looks like advanced search is using a text as a literal string. The only way to get the e...
by WylieE
Fri Mar 12, 2010 6:50 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Add Payment function under Payments
Replies: 9
Views: 4580

Re: Add Payment function under Payments

kastnerd wrote:Mine shows a field for security code below expiration. Maybe a setting in your gateway?
I don't see anything in our gateway settings that would omit the CVV2 field from the AddPayment.aspx page whereas I see it on other payment pages.
by WylieE
Fri Mar 12, 2010 12:20 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Add Payment function under Payments
Replies: 9
Views: 4580

Add Payment function under Payments

All- I've noticed there is no option to enter the CVV2 number when using the Add Payment function. This causes any payment attempts to fail with our payment processor. Is there a particular reason why this is missing? It is not uncommon for our customers to call or email in additions to their order....
by WylieE
Fri Mar 12, 2010 12:11 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Advanced search errors when enabling Full Text search
Replies: 8
Views: 3858

Re: Advanced search errors when enabling Full Text search

Two issues: (7.0.3, build 12458) 1.) We've had complaints from our staff that our advanced search is not working properly. Example: typing in 'gotoh tuners' (without the quotes, FYI) returns no found items. It looks like advanced search is using a text as a literal string. The only way to get the e...
by WylieE
Tue Mar 09, 2010 6:51 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Advanced search errors when enabling Full Text search
Replies: 8
Views: 3858

Re: Advanced search errors when enabling Full Text search

Eric, do you ever get the FTS Catalog back? I unchecked "Enable Full Text Searching" to try the other search, and now I went to check it again to enable it and it won't stay checked. And the Catalog is missing in SQL Server too. ?? Does the Catalag need to be recreated? Hi Mike, Unfortunately, no. ...
by WylieE
Mon Mar 08, 2010 6:58 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Items marked hidden and disabled for purchase still sold
Replies: 22
Views: 14197

Re: Items marked hidden and disabled for purchase still sold

We disable purchase but do not mark it as private. If the part is already in the customer's basket, they can check out. To avoid this, we search for and remove out of stock items from BasketItems. Fortunately, we manufacture most of the items we sell, so we're rarely out of stock.
by WylieE
Fri Mar 05, 2010 4:47 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Advanced search errors when enabling Full Text search
Replies: 8
Views: 3858

Re: Advanced search errors when enabling Full Text search

How interesting..... So I hop in SMS to rebuild the catalog and there is no catalog for our AC db.

Does turning on full text search automatically generate a catalog? Does it do this immediately or at specific intervals? (ie, is it done during maintenance?)

Thanks!
by WylieE
Fri Mar 05, 2010 1:43 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Advanced search errors when enabling Full Text search
Replies: 8
Views: 3858

Advanced search errors when enabling Full Text search

Two issues: (7.0.3, build 12458) 1.) We've had complaints from our staff that our advanced search is not working properly. Example: typing in 'gotoh tuners' (without the quotes, FYI) returns no found items. It looks like advanced search is using a text as a literal string. The only way to get the ex...
by WylieE
Tue Dec 08, 2009 12:50 pm
Forum: International Questions and Topics
Topic: VISA cards in Germany
Replies: 0
Views: 8605

VISA cards in Germany

Hello all, We seem to be having an odd problem with VISA cards from our German customers. I'm having a hard time getting specifics from our customers and our payment company. We use USAePay/Century Bankcards for processing. German customers using VISA cards (and we've seen a handful of Mastercards) ...
by WylieE
Mon Nov 09, 2009 3:19 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Windows Server 2008 R2 and AC 7.0.3
Replies: 7
Views: 6250

Re: Windows Server 2008 R2 and AC 7.0.3

We rolled over to our new server this past weekend and I'm seeing a host of error messages I've never seen before. 11/7/2009 7:43:46 PM Error Error in email list maintenance Thread was being aborted. 11/7/2009 7:43:46 PM Error Error in subscription maintenance Thread was being aborted. 11/7/2009 7:4...
by WylieE
Thu Nov 05, 2009 1:41 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: .Net Runtime error and intermittent performance issues
Replies: 34
Views: 25897

Re: .Net Runtime error and intermittent performance issues

We are in the process of replacing our web server and our hosting company noticed the errors. They took a look and sent us some stack trace information. It doesn't make sense to me, but it might benefit someone else.
by WylieE
Tue Oct 27, 2009 9:53 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Gift Certificate Validated email issues
Replies: 7
Views: 3149

Re: Gift Certificate Validated email issues

- The bulk of our customers check out anonymously. When a customer clicks on the 'View Online' link in the GC email, they are taken to the login screen. How can customers check their GC if they do not have an account? Many, if not most of our GC purchasers are one time customers buying for a friend...
by WylieE
Thu Oct 22, 2009 10:49 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Gift Certificate Validated email issues
Replies: 7
Views: 3149

Re: Gift Certificate Validated email issues

Finally powered through this issue and found the orders were not fully paid. I am guessing there must be code somewhere to prohibit retrieval of GC information if they are not paid for. This is good on one hand, but was very confusing when the GC was activated and every shred of data looked fine. Af...
by WylieE
Mon Oct 19, 2009 2:53 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Gift Certificate Validated email issues
Replies: 7
Views: 3149

Re: Gift Certificate Validated email issues

Still stumped on this one. I would have expected that copying the original text would have worked, but it didn't. I've gone back and tested again and bracketed the fields. (ie. ${giftcertificate.GiftCertificateId}) just to be literal and got the same results. It's almost like I'm not able to retriev...
by WylieE
Thu Oct 15, 2009 1:58 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Gift Certificate Validated email issues
Replies: 7
Views: 3149

Re: Gift Certificate Validated email issues

I've copied the contents of the install template into the email template and I'm still getting the same results. I've double checked ac_GiftCertificates and the Name field has data. The email template is also not filling $giftcertificate.GiftCertificateId field either. Additionally, on my test order...
by WylieE
Wed Oct 14, 2009 11:25 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Gift Certificate Validated email issues
Replies: 7
Views: 3149

Re: Gift Certificate Validated email issues

Doh! Sorry. This is 7.0.3. I don't recall ever making any changes to this form as we've never used gift certificates online before. It should still be the stock form. I looked in help.ablecommerce.com and did not see default templates to download. Did I miss these? Payment is set to auth/capture and...