Search found 151 matches

by efficiondave
Tue May 13, 2014 12:01 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Error creating sitemap
Replies: 5
Views: 6643

Re: Error creating sitemap

Taking a quick look at my post I noticed that the error referenced a non-existing path: System.Exception: D:\hosting\member\efficion\clients\mysite\SiteMapNew.xml ---> System.IO.IOException: The device is not ready. I haven't had a path of D:\hosting\member\efficion\clients\ in a long time. Anyone k...
by efficiondave
Mon May 05, 2014 3:10 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Error creating sitemap
Replies: 5
Views: 6643

Error creating sitemap

Using version 7.0.7, when I try to create my sitemap I get the following error on screen: "We are sorry, but the page you are trying to access has experienced an error. Please contact us to report this problem." Any idea what might be causing this? Looking at the logs I see this: ERROR 2014-05-05 17...
by efficiondave
Thu Jun 13, 2013 9:36 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Improved Coupon Administration Interface - Free
Replies: 0
Views: 4196

Improved Coupon Administration Interface - Free

We've found the AbleCommerce Coupon Administration page to be quite deficient once you have more than 40 or so coupons as it includes no filtering or searching capabilities of any kind. If you use Groupons and similar deal-of-the-day type sites that can generate thousands of coupons code, it becomes...
by efficiondave
Thu May 23, 2013 10:14 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Shipping Method: Minimum but no Maximum
Replies: 3
Views: 5229

Re: Shipping Method: Minimum but no Maximum

Judy,
I want standard shipping to appear for all orders up to $100 but not for orders $100 or more. I'm confused by your suggestion.
by efficiondave
Wed May 22, 2013 3:48 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Shipping Method: Minimum but no Maximum
Replies: 3
Views: 5229

Shipping Method: Minimum but no Maximum

One of our stores offers Free Shipping for orders over $100. So we added a Shipping Method with a Minimum Purchase of $100 and the Free Shipping shows up properly. But, the standard shipping is still there and we'd like to hide it when the Free Shipping is available since no one should choose that. ...
by efficiondave
Fri May 17, 2013 2:31 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Coupon Code sometimes results in a negative credit balance
Replies: 6
Views: 8025

Re: Coupon Code sometimes results in a negative credit balance

Found it! We've made substantial changes to the checkout workflow so I doubt this will affect others but here's the summary anyway... We added a review page after the Payment page. Users can enter a PROMO code on either page. On the Review page, entering the Promo code would update the order total b...
by efficiondave
Fri May 17, 2013 2:15 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Coupon Code sometimes results in a negative credit balance
Replies: 6
Views: 8025

Re: Coupon Code sometimes results in a negative credit balance

It happens for both single item orders and multiple item orders. I suppose I don't really know if the user added or removed items after setting the code. And that brings up the valid idea that perhaps the difference between it working correctly or not is, at what point the user enters the code. I'm ...
by efficiondave
Fri May 17, 2013 1:24 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Coupon Code sometimes results in a negative credit balance
Replies: 6
Views: 8025

Re: Coupon Code sometimes results in a negative credit balance

Not sure what you mean by "multiple lines in the order". Could you clarify?
by efficiondave
Fri May 17, 2013 9:30 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: An item with the same key has already been added.
Replies: 19
Views: 47508

Re: An item with the same key has already been added.

I'm running 7.0.7 Build 14600 and get an error in a similar vein... I've seen this error 11 time in the last month: System.ArgumentException: An item with the same key has already been added. at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dicti...
by efficiondave
Tue May 14, 2013 8:42 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: An item with the same key has already been added.
Replies: 19
Views: 47508

Re: An item with the same key has already been added.

I'm seeing this error a lot too. There are no duplicate URLs in my ac_CustomUrls table.
by efficiondave
Tue May 14, 2013 8:35 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Coupon Code sometimes results in a negative credit balance
Replies: 6
Views: 8025

Re: Coupon Code sometimes results in a negative credit balance

This is still happening intermittently and I still haven't been able to find any pattern for when or why it occurs. Any ideas?
by efficiondave
Mon May 06, 2013 1:34 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS too frequently doesn't return rates
Replies: 5
Views: 6408

Re: USPS too frequently doesn't return rates

It turns out this was happening for orders that include a product with weight = 0.
by efficiondave
Sun Apr 21, 2013 10:24 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS too frequently doesn't return rates
Replies: 5
Views: 6408

Re: USPS too frequently doesn't return rates

Looking further back in my app_log files, I did find two errors files but only when I went all the way back to Feb 7 and we know we've had this a lot more than 2 times in the last 2.5 months. WARN 2013-03-08 09:30:12,186 51582654ms Object a - Failed to obtain rate quote for the given ship method 'US...
by efficiondave
Sun Apr 21, 2013 10:20 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS too frequently doesn't return rates
Replies: 5
Views: 6408

Re: USPS too frequently doesn't return rates

It doesn't appear any errors are getting logged currently. Should there be. I haven't done the "Enable Debug Mode" as the associated warning has dissuaded me, "This should only be enabled at the direction of qualified support personnel." and, I'd rather only see messages when it doesn't return somet...
by efficiondave
Fri Apr 19, 2013 2:56 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS too frequently doesn't return rates
Replies: 5
Views: 6408

USPS too frequently doesn't return rates

We've run into a lot of cases where USPS doesn't return calculated rates. I'm adding logging to see how often this happens but it seems like it's happening at least of couple times a week. It's happening for valid addresses as if you put in the same address when testing, it comes back fine. Are othe...
by efficiondave
Wed Apr 17, 2013 2:41 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Database Errors
Replies: 3
Views: 3374

Re: Database Errors

In reviewing my app.log file, I'm seeing hundreds of these errors but it appears they are linked to only a few instances as I see a grouping of 100 of them that occur within a second or two and then followed by: An error occurred during the checkout process. The checkout has failed 100 times and wil...
by efficiondave
Wed Apr 17, 2013 10:41 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Coupon Code sometimes results in a negative credit balance
Replies: 6
Views: 8025

Coupon Code sometimes results in a negative credit balance

We've had a Coupon Code in place for several years now and generally it works great. But sometimes, rather than decreasing the amount the user pays, we end up with a negative Credit Balance / Remaining Balance. Prior to this year, it only happened 4 times. But it's happening a lot more frequently si...
by efficiondave
Sat Apr 06, 2013 9:31 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Sending Email Templates from timer
Replies: 8
Views: 8513

Re: Sending Email Templates from timer

In our case, the timers don't have to be very precise at all, any time on a given day. I'm not really anticipating any problems and we've already been using this timer approach for pushing up the Google Product Feed. Am I missing something?
by efficiondave
Fri Apr 05, 2013 4:35 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Sending Email Templates from timer
Replies: 8
Views: 8513

Re: Sending Email Templates from timer

I spoke too soon. I had to do the InitStoreContext too and then it worked.
by efficiondave
Fri Apr 05, 2013 3:35 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Sending Email Templates from timer
Replies: 8
Views: 8513

Re: Sending Email Templates from timer

Doing the InitUserContext(user) fixed it. Thanks!
by efficiondave
Thu Apr 04, 2013 5:55 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Sending Email Templates from timer
Replies: 8
Views: 8513

Sending Email Templates from timer

I'm trying to send emails a fixed number of days after an event (e.g. customer's first order placed, review submitted). I've got the timer in the Global.asax file working. I've got all the send logic in place. But when I call the send logic from the timer in the Global.asax file the emailTemplates[0...
by efficiondave
Thu Jan 17, 2013 4:53 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: How to use Custom URL option
Replies: 8
Views: 6954

Re: How to use Custom URL option

Working with this further I figured out that while you can't use extensionless urls with AbleCommerce's static redirects, they do work fine with the Dynamic Redirects.
by efficiondave
Wed Jan 09, 2013 3:26 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: How to use Custom URL option
Replies: 8
Views: 6954

Re: How to use Custom URL option

Neal, here's the applicable section which goes in System.webServer. This is from a IIS7 box, not IIS 7.5 (not sure if that makes a difference). <rewrite> <rules> <rule name="Redirect rule1 for Site rewrites"> <match url=".*" /> <conditions> <add input="{Site rewrites:{REQUEST_URI}}" pattern="(.+)" /...
by efficiondave
Mon Jan 07, 2013 9:06 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: How to use Custom URL option
Replies: 8
Views: 6954

Re: How to use Custom URL option

Using Custom URL will generate a Canonical tag for the page so Search Engines should recognize various URLs for the page are all the same page. But, from the SEO research I've done, you should still setup 301 Redirects. AbleCommerce also added a new feature for creating 301 Redirects but it doesn't ...