Search found 1267 matches

by compunerdy
Wed Jan 24, 2018 10:07 am
Forum: AbleCommerce GOLD
Topic: Shipstation..combine orders
Replies: 3
Views: 4710

Shipstation..combine orders

If you combine two orders in shipstation it will not add tracking to the order that gets consumed (in shipstation) in the combine when you sync status.. is there a way around this? Here is a link to the shipstation page discussing combining orders.. https://help.shipstation.com/hc/en-us/articles/205...
by compunerdy
Thu Jan 18, 2018 8:11 am
Forum: AbleCommerce GOLD
Topic: January 18th UPS Shipping Update
Replies: 10
Views: 11100

Re: January 18th UPS Shipping Update

We have had at least a few people checkout with UPS live rates today and I do not see any errors.
by compunerdy
Mon Dec 11, 2017 5:11 am
Forum: AbleCommerce GOLD
Topic: Anyone ever seen this issue?
Replies: 6
Views: 7912

Anyone ever seen this issue?

I had at least one customer say he goes to the store and it shows someone else's stuff in his cart.. he hits refresh and it goes away.
by compunerdy
Fri Dec 08, 2017 9:28 am
Forum: AbleCommerce GOLD
Topic: Constant UPS errors, error obtaining rate quote
Replies: 10
Views: 7972

Re: Constant UPS errors, error obtaining rate quote

:mrgreen: Looks like I no read so good.
by compunerdy
Fri Dec 08, 2017 8:55 am
Forum: AbleCommerce GOLD
Topic: Constant UPS errors, error obtaining rate quote
Replies: 10
Views: 7972

Re: Constant UPS errors, error obtaining rate quote

http://help.ablecommerce.com/index.htm# ... r_2017.htm

Link in last post did not work correctly.. reposting here
by compunerdy
Fri Dec 08, 2017 8:54 am
Forum: AbleCommerce GOLD
Topic: Constant UPS errors, error obtaining rate quote
Replies: 10
Views: 7972

Re: Constant UPS errors, error obtaining rate quote

We posted this yesterday to the help site and Dashboard feed -
http://help.ablecommerce.com/index.htm# ... r_2017.htm

Thanks everyone for contributing!

Katie
by compunerdy
Mon Dec 04, 2017 6:44 am
Forum: AbleCommerce GOLD
Topic: Store wide discount issues
Replies: 18
Views: 22316

Re: Store wide discount issues

Might have described that wrong.. What I called non global is non global as far as the customers but is global for the products. So if I give a global 15% coupon to a specific customer and then later have a 10% global sale then that customer gets both discounts.
by compunerdy
Wed Nov 29, 2017 3:08 am
Forum: AbleCommerce GOLD
Topic: Store wide discount issues
Replies: 18
Views: 22316

Re: Store wide discount issues

It is not just a issue with that though... it is also that a non global will stack with a global. If it just used only the highest discount that would solve my issue as well.
by compunerdy
Tue Nov 28, 2017 4:25 am
Forum: AbleCommerce GOLD
Topic: Store wide discount issues
Replies: 18
Views: 22316

Re: Store wide discount issues

I have discounts for certain users.. If I then enable a global discount they get both discounts.. So I cannot use a global discount which is why I tried to use a discount only for the default user group. I am not sure how else to explain this but your given solution for a storewide discount to use a...
by compunerdy
Tue Nov 28, 2017 3:37 am
Forum: AbleCommerce GOLD
Topic: Store wide discount issues
Replies: 18
Views: 22316

Re: Store wide discount issues

I use the discounts all the time and they work fine.. the problem is when offering a storewide sale and using a discount to do that which has been AC's solution in past responses. If I setup a global discount.. everyone can see it even when not logged in, the problem is that the other discounts then...
by compunerdy
Wed Nov 22, 2017 12:56 pm
Forum: AbleCommerce GOLD
Topic: Store wide discount issues
Replies: 18
Views: 22316

Store wide discount issues

I know this has been brought up before and the given solution is to use a storewide global discount but I see a issue with this..unless I am doing something wrong. If you give a discount for all groups it will show the discount if logged in or not but this allows customers that already have volume d...
by compunerdy
Tue Nov 14, 2017 4:50 am
Forum: AbleCommerce GOLD
Topic: Customer E-mail as from E-mail in customer added note E-mail
Replies: 1
Views: 2861

Customer E-mail as from E-mail in customer added note E-mail

Is there a way to have the "customer added a note" E-mail to use the customers E-mail as the from E-mail? We are using zendesk and this would allow us to reply to the notes within that.
by compunerdy
Mon Nov 13, 2017 6:49 am
Forum: AbleCommerce GOLD
Topic: Paypal refunds
Replies: 9
Views: 7201

Re: Paypal refunds

I love it when I am right and not just crazy like usual :shock:
by compunerdy
Mon Nov 13, 2017 6:07 am
Forum: AbleCommerce GOLD
Topic: Paypal refunds
Replies: 9
Views: 7201

Re: Paypal refunds

Just double checked.. one from 9/24 shows the "issue refund" button but any past 9/7 (or close to it) do not so it looks like any past 60 days or so do not show the option for me. I have not looked to see if this is code I can change on my end yet.
by compunerdy
Mon Nov 13, 2017 4:07 am
Forum: AbleCommerce GOLD
Topic: Paypal refunds
Replies: 9
Views: 7201

Re: Paypal refunds

There is no error.. it just does not show the option.
by compunerdy
Fri Nov 10, 2017 4:53 am
Forum: AbleCommerce GOLD
Topic: Paypal refunds
Replies: 9
Views: 7201

Paypal refunds

Not sure if PayPal made a change but you can refund up to 180 days but under payments on a order it does not let you do it up to that many days..
by compunerdy
Mon Oct 30, 2017 8:30 am
Forum: AbleCommerce GOLD
Topic: WA State Tax Provider not Working
Replies: 5
Views: 7256

Re: WA State Tax Provider not Working

Glad to help.. Idaho is much easier.. 6% statewide.
by compunerdy
Mon Oct 30, 2017 3:09 am
Forum: AbleCommerce GOLD
Topic: WA State Tax Provider not Working
Replies: 5
Views: 7256

Re: WA State Tax Provider not Working

I live in Idaho now.. but here is who I used to contact to check if it was a server issues on their end.

Dave Wright - DOR tax tool
360-596-3650
davidwr@dor.wa.gov
by compunerdy
Thu Oct 05, 2017 4:56 am
Forum: AbleCommerce GOLD
Topic: Authorize.Net TLS 1.2 Requirements
Replies: 26
Views: 43780

Re: Authorize.Net TLS 1.2 Requirements

Thanks... I updated the SQL server and now it looks to work fine.
by compunerdy
Thu Oct 05, 2017 3:55 am
Forum: AbleCommerce GOLD
Topic: Authorize.Net TLS 1.2 Requirements
Replies: 26
Views: 43780

Re: Authorize.Net TLS 1.2 Requirements

I did the global.asax to force TLS 1.2 but when I Disabled 1.0 and 1.1 and rebooted the site would not come up. This is the only error I saw in event viewer.. Exception information: Exception type: SqlException Exception message: A connection was successfully established with the server, but then an...
by compunerdy
Thu Sep 28, 2017 4:03 am
Forum: AbleCommerce GOLD
Topic: Authorize.Net TLS 1.2 Requirements
Replies: 26
Views: 43780

Re: Authorize.Net TLS 1.2 Requirements

Wow did this post take me down a rabbits hole.. I did get my SSL labs test upgraded to a A though.
by compunerdy
Wed Sep 20, 2017 12:27 pm
Forum: AbleCommerce GOLD
Topic: New Release?
Replies: 16
Views: 24807

Re: New Release?

It is in the feature request sort of.. https://ablecommerce.uservoice.com/forums/178762-ablecommerce-gold/suggestions/7193017-zendesk-helpdesk-integration And you had mentioned.. "I'm sure we will be tightening our integration over time. Then eventually, it will probably be part of AbleCommerce feat...
by compunerdy
Wed Sep 20, 2017 8:04 am
Forum: AbleCommerce GOLD
Topic: New Release?
Replies: 16
Views: 24807

Re: New Release?

Any chance Jitbit features will be built in for this release?
by compunerdy
Wed Sep 06, 2017 6:00 am
Forum: AbleCommerce GOLD
Topic: USPS change to first class... not loading rates
Replies: 18
Views: 26758

Re: USPS change to first class... not loading rates

Ok, we finally have it working. The registered trademark is now a trademark and the position moved. This is the corrected info: First-Class Package Service - Retail<sup>™</sup>|USPS First-Class Package Service - Retail I will fix it above as well. Don't forget to "fix it above" I thought you ...