AbleCommerce Shopping Cart Software

Hello all, We are having a few problems with our Gift Certificate Validated emails. 1.) The GC name information is not appearing correctly in the email. We see: The Gift Certificate $giftcertificate.Name is activated. You can view or print the details of your gift certificate using the information b...

Has anyone else had any problems installing 7.0.3 on Server 2008 R2? I have a new server on order and plan on installing R2.

Anyone?

This is probably an odd question related to gift certificate serial numbers. We have a legacy accounting system. I need to link gift certificates to customer prepayments. The serial number is the best choice, but my legacy system is limited in the number of fields available and the best choice is li...

Hello all, I've been doing some digging through the site but haven't found a conclusive answer. We are getting ready to buy a replacement for our web server. We currently run Server 2003 but are wondering if we would see any performance/stability benefits if we moved to 2008 R2. This would be a clea...

Ok let's back up a sec. Are you seeing items marked as private being purchased or items marked as disable-purchase being purchased? Items marked disable *and* private. It is my understanding this should prohibit any purchase, yet we've had a couple items go through. At this point, the staff are ada...

I've never seen it happen, although there are a number of reasons that make it possible: 1. Item was in a Wishlist before it was marked as prohibit purchase. 2. Item was in a basket before it was marked as prohibit purchase. 3. Customized add-to-cart code somewhere in the storefront that doesn't re...

Bump. Anyone ever encounter this scenario?

That would help, wouldn't it? PLATFORM: ASP.NET VERSION: 7.0.3 BUILD: 12458 MSSQL v2005 AC SCHEMA v2005 AjaxControlToolkit: 1.0.20229.20821 AxInterop.ZRush_ShipRush5: 1.0.0.0 CommerceBuilder: 7.3.12065.0 CommerceBuilder.AbleCommerceTax: 7.3.12396.0 CommerceBuilder.AcTestProvider: 1.0.0.0 CommerceBui...

Our admin staff is complaining that several of the items they have marked disabled and private have recently been sold on our site. For one product in particular, I double checked their work and confirmed the item had been disabled/private. There are only two staff members that change inventory stat...

Maintenance operations are logged in the app.log.

I see entries in my logfile, so I'm presuming it is running.

We have code like this in placed and are receiving regular emails. We're not getting anything relevant around the times of a w3wp reset. Can you expand on this? The code I referenced shows how to set up a special HTTP Module that will intercept unhandled exceptions and send you a stack trace. When ...

Update: We can run the abandoned carts report for September. Once in the report, I can select any month *but* August and have the report run correctly. If I select August in the report, it updates the month display at the top of the report, but returns the previously selected month's totals. Logan, ...

Logan, please let us know if there is any information we can provide or any tests we can do to help get this resolved.

Bump. Anyone? Obviously, if we turn off page view tracking, the errors in the error log go away. We don't see any errors in the app.log though. We'll get these errors in batches. Bryan has already gone through all of our code looking for the changes listed above. Are there additional changes we need...

I don't like to jump to conclusions, but I still suspect maintenance. Here is another post that I think will be helpful. http://www.eggheadcafe.com/articles/20060305.asp So let's talk about how to get this HTTP module implemented on your site. Does the site run under a partial trust (e.g. Medium) s...

No crashes today since 5AM. I have had perfmon running all day and am seeing #bytes in all heaps slowly and consistently climbing. (.Net CLR Memory). I'll let you know if w3wp crashes and the heap size drops. We had a couple w3wp crashes yesterday. I compare the times with maintenance times in the ...

I don't like to jump to conclusions, but I still suspect maintenance. Here is another post that I think will be helpful. http://www.eggheadcafe.com/articles/20060305.asp So let's talk about how to get this HTTP module implemented on your site. Does the site run under a partial trust (e.g. Medium) s...

Tess Ferrandez talks a lot about debugging ASP.NET apps. Some of her posts are over my head, but you can probably find some useful information, http://blogs.msdn.com/tess/ Yes, I found her site a few days ago. Here's one blog post that I've been digging through quite a bit: http://blogs.msdn.com/te...

Actually, that's not true. Many things can cause a site restart. You're not deleting sub-directories are you? I know that will cause the app to restart: http://blogs.msdn.com/toddca/archive/2005/12/01/499144.aspx . Nope. Not deleting sub-directories. The error message implies something is going on ...

We use both UPS WorldShip and USPS Dazzle/Galaxy Ship for shipping. Shipping data, including tracking information, is captured and reconciled with our internal office systems. I've got code in place that updates our AC orders, but it isn't triggering the order shipped email when an order is complete...

Here's the exact error as reported in our event viewer. Event code: 3001 Event message: The request has been aborted. Event time: 8/31/2009 9:52:58 AM Event time (UTC): 8/31/2009 4:52:58 PM Event ID: c2cd69bdf74f4249884af79a9f6504e3 Event sequence: 965 Event occurrence: 1 Event detail code: 0 Applic...

I compared both queries and the results were near identical. Approximately 2 seconds to return 217,454 rows. I also indexed LastActivityDate. Marginally faster search results.

After adding the index, I tried running the Abandoned carts report and it still errored out with a timeout error.

Our abandoned baskets report is suddenly timing out on us. I ran it last week and it worked fine. All of our other reports are working fine. When running the report, we get a request timed out error. In the past, it took some time to run. I'm guessing a table has grown too large or something like th...

My developer is working on a new version of our website and requests the SQL script to upgrade our database from 7.0 pre release to 7.03. I've downloaded all the instructions and step up versions to upgrade from the pre release to 7.03, but he insists we don't want the features of 7.03, just the da...

UPDATE: Just found an old thread regarding this issue. No resolution though. Eric, I'm pretty sure you have 2 separate issues: 1. Intermittent performance issues caused by intermittent site restarts. 2. Lots of invalid ViewState exceptions in the log. The 2nd is almost certainly the same as in the ...