Search found 1283 matches

by Logan Rhodehamel
Thu Jan 24, 2013 4:12 pm
Forum: AbleCommerce GOLD
Topic: Localization/Multilingual capabilities for AbleCommerce GOLD
Replies: 4
Views: 4050

Re: Localization/Multilingual capabilities for AbleCommerce GOLD

Yes that's what I was meaning... all of the pages that represent the store website. Many of these aspx scripts have English text in them. To truly localize a website you would have to convert the text in these pages - either with a localization technique using dynamic strings (for multi-language sup...
by Logan Rhodehamel
Thu Jan 24, 2013 12:00 pm
Forum: AbleCommerce GOLD
Topic: Admin button missing
Replies: 2
Views: 2825

Re: Admin button missing

What happens if you manually alter your URL to the admin page? Are you redirected to a login screen?
by Logan Rhodehamel
Wed Jan 23, 2013 11:16 am
Forum: AbleCommerce GOLD
Topic: Kits in AC Gold 5078
Replies: 5
Views: 4027

Re: Kits in AC Gold 5078

Hey Mazhar this is probably related to AC8-1679.
by Logan Rhodehamel
Mon Jan 21, 2013 4:29 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Switched to Paymentech and have a question about it.
Replies: 2
Views: 2659

Re: Switched to Paymentech and have a question about it.

I can't answer your why question but I can tell you from our perspective that each payment gateway API has different requirements for refunds. Some gateways require us to pass a card number, and others do not.
by Logan Rhodehamel
Mon Jan 21, 2013 4:27 pm
Forum: AbleCommerce GOLD
Topic: Localization/Multilingual capabilities for AbleCommerce GOLD
Replies: 4
Views: 4050

Re: Localization/Multilingual capabilities for AbleCommerce GOLD

The application can work with unicode characters in terms of the data entry and display - so as an example you could use these characters in your product descriptions. The front end of the application is scripted in ASP.NET, and localizing these scripts is the biggest piece of work for non-English s...
by Logan Rhodehamel
Mon Jan 21, 2013 4:25 pm
Forum: AbleCommerce GOLD
Topic: global discount
Replies: 1
Views: 2998

Re: global discount

You will have to apply the 5% discount for group Z to product X. The discount logic works from most specific to least specific: Is/are there product level discount(s)? Yes: Am I eligible for any of them? No: Continue Is/are there category level discount(s)? Yes: Am I eligible for any of them? No: Co...
by Logan Rhodehamel
Mon Jan 21, 2013 4:22 pm
Forum: AbleCommerce GOLD
Topic: No Duplicate Checks for Email Address: Is this correct?
Replies: 1
Views: 2604

Re: No Duplicate Checks for Email Address: Is this correct?

If 2 users with different usernames are setup to have the same email address, then only one of them would ever be able to reset their password using forgot password . This is correct. Although, if the email addresses are the same they are in most cases going to be the same person. In the case of a ...
by Logan Rhodehamel
Thu Jan 17, 2013 2:22 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Web Tools Integrator Notice: January 27, 2013 USPS Price Cha
Replies: 3
Views: 4723

Re: Web Tools Integrator Notice: January 27, 2013 USPS Price Cha

There is an announcement pending with the necessary updates. There are two services impacted, either of Parcel Post or First-Class Mail International Parcel.
by Logan Rhodehamel
Fri Jan 04, 2013 7:06 pm
Forum: AbleCommerce GOLD
Topic: FedEx
Replies: 4
Views: 5192

Re: FedEx

compunerdy wrote:If there is some open source option available then why can't AC implement a similar approach?
There are different terms and conditions required.
by Logan Rhodehamel
Fri Jan 04, 2013 7:03 pm
Forum: AbleCommerce GOLD
Topic: List of feature loss items and road map?
Replies: 7
Views: 6509

Re: List of feature loss items and road map?

NC Software wrote:Able pointed out GOLD does not have a FedEx provider
There is a free (open source) plugin available here. This has been pointed out to you many times.
by Logan Rhodehamel
Wed Jan 02, 2013 1:57 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Web Tools Integrator Notice: January 27, 2013 USPS Price Cha
Replies: 3
Views: 4723

Re: Web Tools Integrator Notice: January 27, 2013 USPS Price Cha

We received the same notice. Some form of update will be necessary since USPS is renaming the service Parcel Post to Standard Post. The change won't be available on the test server until January 14th - at that time we can determine what needs to be released.
by Logan Rhodehamel
Wed Dec 12, 2012 1:50 pm
Forum: AbleCommerce GOLD
Topic: Requests for R4 or R5
Replies: 11
Views: 9889

Re: Requests for R4 or R5

but the digital goods has been a long standing issue for me as discussed previously Using a symbolic link should be an option for you. Set up whatever storage solution you want, then remap the DigitalGoods folder to it. It will still be under the website structure (and transparent to our applicatio...
by Logan Rhodehamel
Wed Dec 12, 2012 1:16 pm
Forum: AbleCommerce GOLD
Topic: Requests for R4 or R5
Replies: 11
Views: 9889

Re: Requests for R4 or R5

I was thinking about product images. It is not possible to have them pathed outside of the web application because they are served directly to the browser as images. What path could you set in the database that would prevent product images from requiring synchronization?
by Logan Rhodehamel
Wed Dec 12, 2012 11:51 am
Forum: AbleCommerce GOLD
Topic: Requests for R4 or R5
Replies: 11
Views: 9889

Re: Requests for R4 or R5

Thanks for the detailed feedback. One thing I think worth mentioning is that in R3 we integrated a new feedback tool. You will see it docked on the right hand side of the screen when you are in the merchant administration. You can click on this whenever you think of some ideas. In addition to making...
by Logan Rhodehamel
Mon Dec 10, 2012 3:13 pm
Forum: AbleCommerce GOLD
Topic: if your AbleCommerce store had a web api...
Replies: 5
Views: 5269

if your AbleCommerce store had a web api...

What would you do with it? Are there operations you would like to script? Do you exchange data with other systems that could be automated? Do you have some idea for a mobile application?
by Logan Rhodehamel
Thu Dec 06, 2012 5:23 pm
Forum: AbleCommerce GOLD
Topic: Lucene Search Question
Replies: 5
Views: 4469

Re: Lucene Search Question

That I know of there is not an interaction between search and the maintenance routines. For lucene, indexes are updated incrementally when something is changed in the database, and the only maintenance type of feature is the ability to manually rebuild an index.
by Logan Rhodehamel
Thu Dec 06, 2012 4:37 pm
Forum: AbleCommerce GOLD
Topic: Lucene Search Question
Replies: 5
Views: 4469

Re: Lucene Search Question

I think someone else posted a while back that they were handling this by making app_data/indexes folder a symlink. Then all of the servers were sharing the same index location. In R3 release we moved toward a search provider framework so we also have an alternate provider that does not use lucene. U...
by Logan Rhodehamel
Wed Nov 28, 2012 12:00 pm
Forum: AbleCommerce GOLD
Topic: Search breaking
Replies: 15
Views: 15312

Re: Search breaking

Even after the service pack is applied?

Edit: R2 is build 4487. R2SP1 is build 4808. If you are running R2 build 4808 (you can check the admin footer) and still seeing this problem that will be important to get reported.
by Logan Rhodehamel
Wed Nov 28, 2012 11:06 am
Forum: AbleCommerce GOLD
Topic: Search breaking
Replies: 15
Views: 15312

Re: Search breaking

I am fairly certain the search issue was corrected in the service patch for R2. There was a news feed announcement about it IIRC. See here:
http://help.ablecommerce.com/upgrades/a ... h_gold.htm
by Logan Rhodehamel
Tue Nov 13, 2012 4:43 pm
Forum: AbleCommerce GOLD
Topic: SEO/Analytics Issue
Replies: 2
Views: 4257

Re: SEO/Analytics Issue

I did confirm that between AC7 and AC Gold we switched from using an iframe based like button to using the XFBML based like button. Apparently this is the API that has a bug when used with IE7 browsers. The information seems mixed as to whether this causes a problem with google indexing or not. I am...
by Logan Rhodehamel
Tue Nov 13, 2012 2:44 pm
Forum: AbleCommerce GOLD
Topic: SEO/Analytics Issue
Replies: 2
Views: 4257

Re: SEO/Analytics Issue

Here is an interesting blog report about the issue: http://viget.com/advance/fb-xd-fragment-how-can-i-make-it-go-away Ultimately it seems there is some kind of bug with Facebook and the like button and certain versions of IE. There is some other information that might suggest there is a workaround t...
by Logan Rhodehamel
Wed Nov 07, 2012 6:56 pm
Forum: AbleCommerce GOLD
Topic: Meta Keywords length causing crash
Replies: 2
Views: 4186

Re: Meta Keywords length causing crash

It looks like we mixed up a field length in the database creation. If you have access to the database you can fix this locally by editing the table design. In the table ac_Products, edit the field MetaKeywords and extend the length to 1000.
by Logan Rhodehamel
Mon Nov 05, 2012 11:27 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Failed payment retries limit (where to set)
Replies: 3
Views: 3441

Re: Failed payment retries limit (where to set)

The failed payment limit is there to be a barrier to fraud. It would prevent someone from trying from a list of credit card numbers until they get one right. You can change the limit by editing the file ConLib/PayMyOrderPage.ascx.cs. Right near the top is this line: private const int FailedPaymentLi...
by Logan Rhodehamel
Wed Oct 31, 2012 11:49 am
Forum: AbleCommerce GOLD
Topic: License Key Question
Replies: 9
Views: 7377

Re: License Key Question

There is a license file generated when you enter your key during AbleCommerce installation. It's not very reliable to copy the generated file to another install. A better way if you already have your Gold installation up and running is to go update the license key from the merchant administration. Y...
by Logan Rhodehamel
Thu Oct 25, 2012 12:00 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Entered wrong licence key, can't change
Replies: 4
Views: 4457

Re: Entered wrong licence key, can't change

Fixing the database might not help if the license is forcing redirection. You do have two options. #1) delete the file App_Data/CommerceBuilder.lic This is the license file. If it's missing the software will ask you to update the key on the next visit. That will give you an opportunity to enter the ...