Search found 1232 matches
- Wed Apr 29, 2015 12:01 pm
- Forum: AbleCommerce GOLD
- Topic: Google Chrome TLS v1.2 issue
- Replies: 5
- Views: 5003
Re: Google Chrome TLS v1.2 issue
Hello Rick, The way chrome is working they won't be able to access ANY websites running Windows 2003 server as TLS 1.2 is NOT available period. That's millions AND millions of secure websites. This is NOT an AbleCommerce issue, this is a Google jumping the gun issue as TLS 1.1 is still an accepted m...
- Wed Mar 25, 2015 11:13 am
- Forum: AbleCommerce GOLD
- Topic: Site suddenly slowing down and dying every few minutes
- Replies: 22
- Views: 205113
Re: Site suddenly slowing down and dying every few minutes
Hi Rick,
BACKUP THE DB, BEFORE DOING ANYTHING MANUAL ON THE DB!
I'd recommend doing the manual cleanup it should just take a few minutes in blocks of 50k. Our routine is slow to keep the load off the server.
BACKUP THE DB, BEFORE DOING ANYTHING MANUAL ON THE DB!
I'd recommend doing the manual cleanup it should just take a few minutes in blocks of 50k. Our routine is slow to keep the load off the server.
- Wed Mar 25, 2015 10:20 am
- Forum: AbleCommerce GOLD
- Topic: Site suddenly slowing down and dying every few minutes
- Replies: 22
- Views: 205113
Re: Site suddenly slowing down and dying every few minutes
Hello Rick,
So long as you're not seeing any timeout issues in the error log it's easiest to just let the maintenance routine continue.
So long as you're not seeing any timeout issues in the error log it's easiest to just let the maintenance routine continue.
- Wed Mar 25, 2015 9:11 am
- Forum: AbleCommerce GOLD
- Topic: Site suddenly slowing down and dying every few minutes
- Replies: 22
- Views: 205113
Re: Site suddenly slowing down and dying every few minutes
Hello Rick, If the queries are timing out try setting the rowcount before the query. 50k is np on most sql servers, I up it higher on faster SQL servers. Still run the queries in the order show in the help site. If you have a lot of old history, you can just adjust the dates in the queries to get le...
- Wed Mar 25, 2015 8:22 am
- Forum: AbleCommerce GOLD
- Topic: Site suddenly slowing down and dying every few minutes
- Replies: 22
- Views: 205113
Re: Site suddenly slowing down and dying every few minutes
Hello Rick,
You likely need to manually clean up the anon users in the database after that attack yesterday.
http://help.ablecommerce.com/upgrades/a ... enance.htm
You likely need to manually clean up the anon users in the database after that attack yesterday.
http://help.ablecommerce.com/upgrades/a ... enance.htm
- Tue Mar 24, 2015 12:37 pm
- Forum: AbleCommerce GOLD
- Topic: Site suddenly slowing down and dying every few minutes
- Replies: 22
- Views: 205113
Re: Site suddenly slowing down and dying every few minutes
Hi Rick,
Yes, it looks like the most likely theory to me. Anytime we see the request so close together...30 in 1/2 minute it's a sign of an attack/rogue bot.
Yes, it looks like the most likely theory to me. Anytime we see the request so close together...30 in 1/2 minute it's a sign of an attack/rogue bot.
- Tue Mar 24, 2015 12:02 pm
- Forum: AbleCommerce GOLD
- Topic: Site suddenly slowing down and dying every few minutes
- Replies: 22
- Views: 205113
Re: Site suddenly slowing down and dying every few minutes
Check your IIS logs and block the IP source of this attack. Someone is intentionally bringing your site down if your seeing that many requests per minute.Just looked and a new error came in We just had the following error show up 30 times in 30 seconds:
- Tue Mar 24, 2015 9:50 am
- Forum: AbleCommerce GOLD
- Topic: Gold responsive theme showing mobile site on phone
- Replies: 5
- Views: 4198
Re: Gold responsive theme showing mobile site on phone
Seems like the confusion is caused by the setting name in code which says MobileStoreClosed where true means its closed and false means its open. Tripped up the developer looking at the code.
- Tue Mar 24, 2015 9:15 am
- Forum: AbleCommerce GOLD
- Topic: Shipstation
- Replies: 11
- Views: 12515
Re: Shipstation
Hi Tim,
We initially started down the easy road with just creating an xml file for ShipStation to grab, but found it too limiting to work properly with AbleCommerce.
We initially started down the easy road with just creating an xml file for ShipStation to grab, but found it too limiting to work properly with AbleCommerce.
- Tue Mar 24, 2015 6:21 am
- Forum: AbleCommerce GOLD
- Topic: Shipstation
- Replies: 11
- Views: 12515
Re: Shipstation
At the 3 minute mark they show you can simply click a button on shipstation to import orders and mention that it automatically downloads new orders..... That is for the xml download, which is their older 'primitive' system which has MANY limitations. We took the extra time and used their new API in...
- Mon Mar 23, 2015 7:38 am
- Forum: AbleCommerce GOLD
- Topic: MailChimp
- Replies: 18
- Views: 22430
Re: MailChimp
Howdy Joe, It's been requested and we've looked into it as well. The full integration with ecommerce tracking is a bit more work, I'm not sure if you went that far. But we really like mail chimp and have been toying with it for some time. http://ablecommerce.uservoice.com/forums/178762-ablecommerce-...
- Thu Mar 19, 2015 12:23 pm
- Forum: AbleCommerce GOLD
- Topic: Gold R10 Release date?
- Replies: 20
- Views: 15593
Re: Gold R10 Release date?
I'm closing this thread as it's about the release date and we've released. Please post your question to a new thread with an appropriate title.
Thank you!
Thank you!
- Wed Mar 18, 2015 6:27 am
- Forum: AbleCommerce GOLD
- Topic: Gold R10 Release date?
- Replies: 20
- Views: 15593
Re: Gold R10 Release date?
Hello, The one page checkout isn't going to work with responsive, it will have to be totally re-written to function. There wasn't a way to break it apart and maintain backwards compatibility with older versions. We look forward to getting everyone's feedback and continue to evolve AbleCommerce's res...
- Tue Mar 17, 2015 1:54 pm
- Forum: AbleCommerce GOLD
- Topic: AbleCommerce GOLD R10 Available!
- Replies: 0
- Views: 8085
AbleCommerce GOLD R10 Available!
AbleCommerce GOLD Release 10 is an exciting release that includes Bootstrap Responsive Store Template, ShipStation and Tax Cloud support. If you've waited to upgrade from older versions, now is the time to upgrade! AbleCommerce GOLD R10 Features Responsive Design theme using Bootstrap New tax provid...
- Mon Mar 16, 2015 8:03 am
- Forum: AbleCommerce GOLD
- Topic: Drop Shipping - ac_VendorGroups
- Replies: 4
- Views: 3105
Re: Drop Shipping - ac_VendorGroups
Hello May, Are all products available from all shippers? Since users can change their address, you'd be safer making the association to the order itself. Please try to provide as much detail as possible on how, what, where, when and why so that our developers are able to make a good suggestion. It's...
- Mon Mar 16, 2015 6:59 am
- Forum: AbleCommerce GOLD
- Topic: Gold R10 Release date?
- Replies: 20
- Views: 15593
Re: Gold R10 Releasdate?
Hi,
It's getting very close! I'm hopeful that tomorrow brings good news.
It's getting very close! I'm hopeful that tomorrow brings good news.
- Fri Mar 13, 2015 11:39 am
- Forum: AbleCommerce GOLD
- Topic: Drop Shipping - ac_VendorGroups
- Replies: 4
- Views: 3105
Re: Drop Shipping - ac_VendorGroups
Hello May, Vendor groups was something was added for future functionality, but the feature wasn't ever moved forward as no one asked for the function to be improved. By zone shipping notifications will require customization. Please provide more details about your requirements and one of our develope...
- Fri Mar 06, 2015 10:16 am
- Forum: AbleCommerce GOLD
- Topic: debug 30day trial install
- Replies: 17
- Views: 13971
Re: debug 30day trial install
Hello, there is only 3 tables in the database. The install didn't complete, you should create a new blank database and try again. The server configuration (windows 2012, sql 2014 and .net 4.5) is known to be working fine! AbleCommerce should be easy to install on this environment, I'm sorry your hav...
- Tue Dec 30, 2014 9:19 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: 301 Redirect from http to https
- Replies: 1
- Views: 5041
Re: 301 Redirect from http to https
Hello Larry,
Just to recap what we spoke about in chat, I recommended Isapi_rewrite. Please let us know if you find an end solution to the 301 issue.
Just to recap what we spoke about in chat, I recommended Isapi_rewrite. Please let us know if you find an end solution to the 301 issue.
- Tue Dec 30, 2014 8:43 am
- Forum: AbleCommerce GOLD
- Topic: PCI Certified?
- Replies: 2
- Views: 2337
Re: PCI Certified?
Hello, It's still acceptable for preexisting deployments that's correct and new accounts so long as you self attest your PCI. Which most folks are required to do anyway as part of the PCI scanning services. We've partnered with ControlCase and Gold is currently being re certified PA-DSS (3.0) and we...
- Tue Dec 02, 2014 1:03 pm
- Forum: AbleCommerce GOLD
- Topic: Manual Time Zone Setting Caused Holiday Sale Snafoo
- Replies: 4
- Views: 3645
Re: Manual Time Zone Setting Caused Holiday Sale Snafoo
Hi Neal, Please post the feature to uservoice as features are selected by user vote. http://ablecommerce.uservoice.com/ Considering... States and territories in the United States that do not observe daylight saving time, aside from most of Arizona, include: Hawaii, American Samoa, Guam, Puerto Rico,...
- Mon Dec 01, 2014 12:29 pm
- Forum: AbleCommerce GOLD
- Topic: Multiple Addresses and OPC not working right
- Replies: 3
- Views: 2832
Re: Multiple Addresses and OPC not working right
I see the Multiple addresses button greyed out until you enter the first address then it's available. I really think the standard checkout without guest checkout enabled is better if your customers frequently ship to multiple addresses. The OPC kicks you back to user registration to create an accoun...
- Mon Dec 01, 2014 11:36 am
- Forum: AbleCommerce GOLD
- Topic: Multiple Addresses and OPC not working right
- Replies: 3
- Views: 2832
Re: Multiple Addresses and OPC not working right
What release are you experiencing this with?
- Tue Nov 25, 2014 7:54 am
- Forum: AbleCommerce GOLD
- Topic: DISABLE SSL 3.0, ENABLE TLS 1.0+ POODLE
- Replies: 8
- Views: 28519
Re: DISABLE SSL 3.0, ENABLE TLS 1.0+ POODLE
Hello Rich,
You need to disable SSl v3 on the webserver and PayPal will continue to world over TLS 1.0+
You need to disable SSl v3 on the webserver and PayPal will continue to world over TLS 1.0+
- Thu Nov 20, 2014 2:33 pm
- Forum: AbleCommerce GOLD
- Topic: Upgrading vs Clean Install from AC 7
- Replies: 2
- Views: 2410
Re: Upgrading vs Clean Install from AC 7
Hello Cade, It's all new code and files so the upgrade is just making a few changes to the database from 7.0.7 to make it work with GOLD, the databases are mostly the same. I don't think I'd abandon all of my users/passwords for the sake of being 'clean'. Again none of the AC7.0.7 files will be reta...