Search found 139 matches

by foodsleuth
Thu Sep 02, 2010 8:36 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Unsubscribe for newsletter
Replies: 20
Views: 12289

Re: Unsubscribe for newsletter

Hi, I gave that a try but I still see the same error when I click on the link and it created the same url: The subscription request was not understood or the provided parameters are incorrect. " the url created was this: "http://store.samplestore.com/Subscription.aspx?action=remove&list=$%7blist.Ema...
by foodsleuth
Wed Sep 01, 2010 3:57 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Object reference not set to an instance of an object error.
Replies: 5
Views: 3648

Re: Object reference not set to an instance of an object error.

I don't have any help but I'm not sure if this is related but we're getting tons of errors in the log file once we upgraded to 7.05 -- we never had any before. It is almost always bot activity.
by foodsleuth
Wed Sep 01, 2010 12:30 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Purging anonymous users not having ordered more frequently
Replies: 4
Views: 2746

Re: Purging anonymous users not having ordered more frequently

Is this something that must be done manually (ie: removal of baskets, wishlists) for anonymous users? or does able do this automatically based on the storage dates?
by foodsleuth
Wed Sep 01, 2010 11:34 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: ac_emailListUsers table not updated when email sent
Replies: 2
Views: 1664

ac_emailListUsers table not updated when email sent

Hi, Within the ac_EmailListUsers table there is a column for "LastSendDate". I would think that would be populated when a newsletter is sent out but I sent a newsletter out today and the field remails "0" in all cases. How does this get populated? Is there any way to see when a user received a newsl...
by foodsleuth
Wed Sep 01, 2010 11:30 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Unsubscribe for newsletter
Replies: 20
Views: 12289

Re: Unsubscribe for newsletter

Hi, I tried the last solution suggested for the opt-out link but the subscription page showed this error message: "The subscription request was not understood or the provided parameters are incorrect. " the url created was this: "http://store.samplestore.com/Subscription.aspx?action=remove&list=$%7b...
by foodsleuth
Tue Aug 24, 2010 12:08 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Repeat Order Text On Receipt.aspx Page
Replies: 1
Views: 1437

Repeat Order Text On Receipt.aspx Page

Hi, We would like to change the text that appears under the heading "Repeat Order", located on the Receipt.aspx page. Some customers seem to think that this means their order did not go through and they need to click the button and order again... **sigh**...... We'd like to edit the text to clarify ...
by foodsleuth
Tue Aug 24, 2010 11:42 am
Forum: 7.0 Store UI: Layout, Design, Look and Feel
Topic: Shipping Drop Down to Radio List
Replies: 68
Views: 142927

Re: Shipping Drop Down to Radio List

BLESS YOU ABLEMODS! I don't know what it is about that simple drop-down that seems to baffle users but more people never use it to see other shipping methods. Thanks again!
Barb
by foodsleuth
Fri Aug 13, 2010 12:38 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Need an alternate Checkout Receipt Page
Replies: 1
Views: 1437

Need an alternate Checkout Receipt Page

Hi, Our customers are totally confused by the Receipt Page. There is nothing on the page that says the order was completed (so they don't think it did complete) and then the payment status shows "pending" so they think their payment did not go through. Has anyone written a simple "thank you page". W...
by foodsleuth
Wed Aug 11, 2010 2:15 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: EmailListSignups vs EmailListUsers tables
Replies: 1
Views: 1427

EmailListSignups vs EmailListUsers tables

EmailListSignups vs EmailListUsers tables: how are each of these tables used? I noticed today the EmailListSignups has just started to get populated as of 8/3/10 but not sure how that data gets there. What process populates these tables?
by foodsleuth
Tue Aug 10, 2010 7:58 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Ver 7.05 Upgrade Checkout not allowing save of new address
Replies: 2
Views: 2000

Re: Ver 7.05 Upgrade Checkout not allowing save of new address

Again, we just upgraded to 7.05. We have zero, no changes to the the checkout code. The cart/customer gets a 404 error if you try to add a different address. In the error log you'll see a "missing country code" error. **UPDATE** This was our error. The business/residental drop down was incorrectly c...
by foodsleuth
Mon Aug 09, 2010 1:38 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Ver 7.05 Upgrade Checkout not allowing save of new address
Replies: 2
Views: 2000

Ver 7.05 Upgrade Checkout not allowing save of new address

Other than design customizations we have no code changes on the checkout pages. The system will no longer allow existing customers (not verified for new ones yet) to ship to an address OTHER than the billing address. If you try to add the new address, it appears to take it but if you look back at th...
by foodsleuth
Thu Aug 05, 2010 10:02 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Pages of errors in error log since 7.05 upgrade
Replies: 4
Views: 2650

Re: Pages of errors in error log since 7.05 upgrade

Can we get some help from Able on this? Our error log was virtually "error free" before the 7.05 upgrade so clearly it is related somehow. Any suggestions?
by foodsleuth
Tue Aug 03, 2010 8:44 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Pages of errors in error log since 7.05 upgrade
Replies: 4
Views: 2650

Re: Pages of errors in error log since 7.05 upgrade

99% are all being called from CategoryGrid4.aspx with only a few errors from Defaul.aspx and Basket.aspx Sample: An error has occured at http://store.gourmetsleuth.com/CategoryGrid4.aspx?CategoryId(happens with/any all ids) An error has occured at http://store.gourmetsleuth.com/Default.aspx Given th...
by foodsleuth
Sat Jul 31, 2010 2:56 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Pages of errors in error log since 7.05 upgrade
Replies: 4
Views: 2650

Pages of errors in error log since 7.05 upgrade

Hi,
I just checked our error log and we have about 60 of these errors in our error log since our upgrade to 7.05 yesterday. Can someone say what this error means?

Exception of type 'System.Web.HttpUnhandledException' was thrown.; Object reference not set to an instance of an object
by foodsleuth
Sat Jul 31, 2010 7:33 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS International API Changes
Replies: 1
Views: 2808

USPS International API Changes

We received this today from USPS regarding changes to the API for international shipping. Not sure if you had already done all this but thought I'd put it out there.. just in case: =================================== Valued Web Tools Customer; There are several important changes occurring in the com...
by foodsleuth
Fri Jul 30, 2010 2:13 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: 7.05 Update and alternate one-page-checkout code
Replies: 1
Views: 1540

7.05 Update and alternate one-page-checkout code

We just ran the upgrade to 7.05 from 7.04. We were using the alternate one-page-checkout code posted here: http://forums.ablecommerce.com/viewtopic.php?f=44&t=8555&p=55102&hilit=radio+buttons#p55102 so that our shipping methods display in a list rather than a drop down. Can we put our files back on ...
by foodsleuth
Thu Jul 29, 2010 1:19 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Odd characters in all URL strings from Google
Replies: 3
Views: 2121

Re: Odd characters in all URL strings from Google

Such a lonely conversation <g> The answer is: Ablecommerce bug, fixed in release 7.05. Canonical link is adding an extra "/" to each URL so all of our store pages are now incorrectly indexed in Google. My bigger concern is now, once we do the upgrade, and we fix the problem, Google will no doubt rei...
by foodsleuth
Thu Jul 29, 2010 12:17 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Odd characters in all URL strings from Google
Replies: 3
Views: 2121

Re: Odd characters in all URL strings from Google

I've learned more here. I did a view source and this is what I see:
<link rel="canonical" href="%2fmolcajete-grande-12-negro--P570.aspx" /><style
Whatever creates the "canonical link is putting the %2F in the url string.
Where is this coming from?
by foodsleuth
Thu Jul 29, 2010 11:53 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Odd characters in all URL strings from Google
Replies: 3
Views: 2121

Re: Odd characters in all URL strings from Google

In google analytics, they show like this, with 2 //
//molcajete-grande-12-negro--p570.aspx
If you do a google search you'll see:
/%2Fmolcajete-grande-12-negro--p570.aspx

Anyone seen this?
by foodsleuth
Wed Jul 28, 2010 7:35 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Is it possible to have multiple merchant accounts 1 cart?
Replies: 3
Views: 2612

Re: Is it possible to have multiple merchant accounts 1 cart?

Hi,
Thanks for that information. I know there is a creative solution out there somewhere.. Just don't know what it is.
Barb
by foodsleuth
Wed Jul 28, 2010 5:18 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Odd characters in all URL strings from Google
Replies: 3
Views: 2121

Odd characters in all URL strings from Google

Hi,
For some reason, all of our store URLS look like this in Google:
/%2Fmolcajete-grande-12-negro--P570.aspx with that odd "/%F"

We don't have anything like that in our URLS. What could be causing this. All pages are now indexed like that.
Thanks
Barb
by foodsleuth
Tue Jul 27, 2010 11:32 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Is it possible to have multiple merchant accounts 1 cart?
Replies: 3
Views: 2612

Is it possible to have multiple merchant accounts 1 cart?

Hi, We are working with a company to host their products on our site. We also have our own product line we warehouse and ship. Given they will maintain all control of all customer interactions we would like sales of their products to get authorized via their merchant account. We would want our produ...
by foodsleuth
Tue Jul 27, 2010 10:37 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Setup up digital goods gift certificate
Replies: 3
Views: 2086

Re: Setup up digital goods gift certificate

Thanks for the info! We had them setup as variable $ but just could not figure out the "whole picture". So, as it is.. we can electronically deliver the gift certificate to the buyer but no way to deliver it to the recipient directly?
Thanks
by foodsleuth
Fri Jul 23, 2010 3:05 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Setup up digital goods gift certificate
Replies: 3
Views: 2086

Setup up digital goods gift certificate

Hi, We want to set up gift certificates that will be delivered via email. We set up a "gift certifiicate product" but It appears that this also involves the use of "digital goods" but I can't find any documentation that clearly shows how this gets set up. I've checked the documentation and unless I'...
by foodsleuth
Fri Jul 23, 2010 9:14 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Order Not Saved - No Buyer Details Saved
Replies: 3
Views: 2198

Re: Order Not Saved - No Buyer Details Saved

mazhar wrote:. Please have a look at your error log and see if there is some information available related to this problem.
Yes, I did look first at the error log and there was nothing, nada..

How/where do I find annonymous user data? Isnt' that the PageViews data?