AbleCommerce Shopping Cart Software

I am having a round with American Express over a charge back from a dishonest customer. I supplied them with a screen shot of my terms and conditions and explained that checkout wouldn't happen without the box being checked. They granted the charge back because none of this proves they accepted the ...

Guess some contact info would be helpful.

Please email me, chuckb@shootersconnection.com

Please provide some type of resume(link to clients or your own web page) and a phone number.

With a sad heart I am reporting my webmaster Kevin Solito passed away last Thursday. He was learning the Able software and made many posts in the forum. This leaves me with the need to find a new webmaster. I am looking for someone who has extensive knowledge of Able and is able to do some custom co...

We have tested this over and over. Sometimes it works, sometimes it doesnt. We have to do changes on orders very frequently and its playing havoc with our inventory count. We just need to know a proper procedure to make sure it works everytime. We have not done the latest update because the one we j...

I found this thread also that happened to be started by my webmaster. Not sure if there was ever a resolution.

viewtopic.php?f=42&t=12027&start=0&hili ... conflicted

Back to the top since I have this error hundreds of times and my webmaster and host believe it is an error in the code.

Shopping Display: When users are shopping for products, how do you want the taxes to display in the catalog and shopping cart? If you show taxes for all users, anonymous shoppers, without known addresses, have taxes calculated based on your store's default warehouse address. Do not show taxes while ...

I found today that a customer who was not signed in is seeing the sales tax. I have also had 2 customers who had tax added tot heir order and they were exempt. So since we did the work around in 7.0.2 it was working ok. Now that we have upgraded to 7.03 it seems to be popping up again. Is there some...

Found out that if the from address is mine it works. But the customers email is populated into the from address and thats when it fails. Error sending email with subject 'what i want for christmas'. Mailbox name not allowed. The server response was: sorry, the sender name and auth login doesn't coin...

Any more on this. My guys asked me today when this was going to be fixed. We have to print each order individually now.

Error- Error sending email with subject 'My Wishlist'. Mailbox name not allowed. The server response was: sorry, the sender name and auth login doesn't coincide (#5.7.1) On the "send wish list page" this is whats in it. I think some of this stuff is coded in the software that I cant get into. I may ...

This is the response I received from a hosting tech.


The error message below refers to the fact that the cart code is
trying to delete a record that is not available to be deleted, I would
forward that message to able commerce to make sure it inst a bug in
there software.

And on our browsers and printers here in the office.

Is there a place to reference error messages so we can figure what is wrong. Here is one we have been getting allot. We have periods where the page will stall out. I am wandering if these are not the times the user hits refresh and gets an error message. I have times it will spin for several minutes...

I am also finding that the layout we worked on to get the way i want it is all screwed up now after the update. I cant find any option that brings back the inventory stock message. I do have display inventory set to YES and have inventory management enabled.

AbleCommerce 7.0.3 build 12458

It says the store theme is Glass Ruby, admin theme is Ablecommerce


Are those the theme's you are referring to?

Not sure. But that may be why the function of showing stock or not is not working with all items as it was before. Not sure why the theme would change from one version to the next. But then again i dont understand the whole thing. Will have to talk to my WM about this. We had everything just about t...

Ok, that's great but ours didnt and I am hoping to find out why. It worked fine before the upgrade. Now it doesn't with different computers, different printers and different browsers.

We tried it in both Firefox and IE. Did it on 2 separate computers.

We just did the update to 7.0.3. Yesterday we could bulk print the invoices, today after updating when we try to Bulk Print there is no page break and they all print continuous. Is there a setting wrong or a fix?

Was this changed in the new version? When we get failed authorizations the customer gets the email confirmation and is not notified it failed. If they log into their account it shows as payment pending and there is no way for them to enter a new payment. This has become a pretty serious issue with u...

What if I just set the shipping to "not shippable" I tried it and it seems to work ok. Maybe you know a downfall to that. I also tried setting the weight to 0 on them. Not sure all the ramifications for either of those ways.

We have 1 product that fits in the flat rate box and we price the product to include shipping. When a customer orders just this item we need it to show free shipping. If they order something else then shipping needs to be calculated on that item. Is the only way to accomplish this is by setting the ...

I still cant explain what is happening. I have spoken with customers who add product to their cart and they dont show sales tax. When I look from the back end using "who is online" or "abandoned baskets" I see the tax. I dont see the tax if they have an address in their user profile and its non KY. ...

Yes, i confirmed with my webmaster yesterday that he did apply it. I found the address in the configure warehouse but I doubt that can be changed without messing up the shipping quotes through USPS and UPS. I am hoping this is something I am being stupid about and I am just missing as I cant believe...