Search found 302 matches

by ForumsAdmin
Mon Jul 29, 2013 7:04 am
Forum: AbleCommerce GOLD
Topic: R5-Sp1 Checkout random payment failures
Replies: 43
Views: 21970

Re: R5-Sp1 Checkout random payment failures

What is frustrating is not being able to reproduce this. Its a shot in the dark but we suspect something wrong with store settings that are cached... but without being able to reproduce the bug there is no way to confirm. If you have the source available for this project and you can make the followi...
by ForumsAdmin
Mon Jul 29, 2013 5:27 am
Forum: AbleCommerce GOLD
Topic: Server Error - Site is down
Replies: 3
Views: 3798

Re: Server Error - Site is down

Does not look like something caused by AC Gold. From the exception trace it appears that the app pool fails to start at all. Have you made any system updates recently?
by ForumsAdmin
Mon Jul 29, 2013 4:00 am
Forum: AbleCommerce GOLD
Topic: R5-Sp1 Checkout random payment failures
Replies: 43
Views: 21970

Re: R5-Sp1 Checkout random payment failures

Do you have source for this project?
by ForumsAdmin
Sun Jul 28, 2013 5:47 pm
Forum: AbleCommerce GOLD
Topic: R5-Sp1 Checkout random payment failures
Replies: 43
Views: 21970

Re: R5-Sp1 Checkout random payment failures

Code reviews and strack trace analysis reveals nothing to suspect. One thing it observe is that probably something goes wrong with the IIS application pool. Possibily when the app not in an active app pool? A later access to the app fails to bring the app pool in correct active state? Do your logs i...
by ForumsAdmin
Sun Jul 28, 2013 5:27 pm
Forum: AbleCommerce GOLD
Topic: R5-Sp1 Checkout random payment failures
Replies: 43
Views: 21970

Re: R5-Sp1 Checkout random payment failures

Baffeled about this one. No clue as why this could be happening. Anyway this is under investigation.
by ForumsAdmin
Sun Jul 28, 2013 5:25 pm
Forum: AbleCommerce GOLD
Topic: Admin search timing out
Replies: 13
Views: 21764

Re: Admin search timing out

Loged in to the issue database for futher investigation.
by ForumsAdmin
Fri Jul 26, 2013 10:18 am
Forum: AbleCommerce GOLD
Topic: Admin search timing out
Replies: 13
Views: 21764

Re: Admin search timing out

There is Lucene Full Text Search and there is SQL Server Full Text Search. I assume you mean SQL Server FTS?
by ForumsAdmin
Fri Jul 26, 2013 9:21 am
Forum: AbleCommerce GOLD
Topic: R5-Sp1 Checkout random payment failures
Replies: 43
Views: 21970

Re: R5-Sp1 Checkout random payment failures

This is R5?
by ForumsAdmin
Fri Jul 26, 2013 9:18 am
Forum: AbleCommerce GOLD
Topic: Error when paying order balance using credit card
Replies: 11
Views: 9438

Re: Error when paying order balance using credit card

I am really sorry but we couldn't do much about it yet. We are having difficulties with our Cybersource test account and I suspect we will have to get a new test account. It could take some time.
by ForumsAdmin
Fri Jul 26, 2013 1:05 am
Forum: AbleCommerce GOLD
Topic: Corrupted Content Error after install
Replies: 13
Views: 8432

Re: Corrupted Content Error after install

It is probably a browse issue. Which browser are you using? FireFox?
Can you try IE or Chrome and let us know if it behaves differently?
by ForumsAdmin
Fri Jul 26, 2013 1:00 am
Forum: AbleCommerce GOLD
Topic: Admin search timing out
Replies: 13
Views: 21764

Re: Admin search timing out

Which search provider is in use?
by ForumsAdmin
Tue Jul 23, 2013 6:14 pm
Forum: AbleCommerce GOLD
Topic: Can not edit/mangage groups
Replies: 5
Views: 4044

Re: Can not edit/mangage groups

Normally the behavior should be the same as in AC7. Can you please explain the issue with some test case? The user trying to edit the groups is assigned to which group?
by ForumsAdmin
Tue Jul 23, 2013 6:11 pm
Forum: AbleCommerce GOLD
Topic: User Groups Restrictions on Products?
Replies: 2
Views: 2483

Re: User Groups Restrictions on Products?

I was wondering, will there be a default user group? Yes. All registered users, not belonging to any group will be automatically put in a _Default_ group. Would the next version include the ability to mark certain objects (shipping, payment methods, coupons, and then products in R6 release) as avai...
by ForumsAdmin
Tue Jul 23, 2013 6:06 pm
Forum: AbleCommerce GOLD
Topic: Web Charts not loading
Replies: 2
Views: 2725

Re: Web Charts not loading

Which version of AC Gold are you using?
What happens when you directly browse in your browser to an image in webcharts folder?
by ForumsAdmin
Mon Jul 22, 2013 9:01 pm
Forum: AbleCommerce GOLD
Topic: URL Redirection
Replies: 2
Views: 2736

Re: URL Redirection

#1. As far 301 redirects, you can set them up directly in AC Gold. There is not need for ISAPI rewriter. #2. There is no way for one site to pull from both DBs. You can probably consider running the two stores from same DB. To avoid duplicate conent being indexed by Google, you can have some custom ...
by ForumsAdmin
Sun Jul 21, 2013 9:51 pm
Forum: AbleCommerce GOLD
Topic: R5-SP1 Monthly Sales Report including all order statuses
Replies: 1
Views: 1983

Re: R5-SP1 Monthly Sales Report including all order statuses

Thank you for reporting. We have taken care of this.
by ForumsAdmin
Thu Jul 18, 2013 8:53 pm
Forum: AbleCommerce GOLD
Topic: Recommendation for adjusting cache size for SEO redirects?
Replies: 4
Views: 3251

Re: Recommendation for adjusting cache size for SEO redirects?

I think for up to 10,000 items there should be no significant effect on RAM. But this is just a rough guess. No hard data.

Assuming a fixed redirect URL on average takes 300 bytes, 10K items will make 3 MB approximately.
by ForumsAdmin
Thu Jul 18, 2013 8:12 pm
Forum: AbleCommerce GOLD
Topic: Recommendation for adjusting cache size for SEO redirects?
Replies: 4
Views: 3251

Re: Recommendation for adjusting cache size for SEO redirects?

It is configurable because we can't make a good call on the size of the cache that fits all situations. Making it 20% more than the current record count is a good idea but will it be good for all real life situations? Probably it is good for 90% of the cases. But what if it becomes impossible for re...
by ForumsAdmin
Tue Jul 16, 2013 9:34 pm
Forum: AbleCommerce GOLD
Topic: Customizations in Gold
Replies: 50
Views: 33189

Re: Customizations in Gold

I can see that 'BillToEmail.Text = address.Email;" line is there in the code you have posted. Why are you not able to find it? It is in InitAddressForm() method.
by ForumsAdmin
Tue Jul 16, 2013 6:03 pm
Forum: AbleCommerce GOLD
Topic: Admin search timing out
Replies: 13
Views: 21764

Re: Admin search timing out

We have tried but we couldn't reproduce this. We created tens of thousands of test orders as data but in all our testing the above mentioned issue could not be produced. Could there be something specific to your setup that we haven't recreated?
by ForumsAdmin
Tue Jul 16, 2013 5:48 pm
Forum: AbleCommerce GOLD
Topic: Batch Edit in R5
Replies: 1
Views: 2249

Re: Batch Edit in R5

Yes. These fields are added to batch edit. Will be available in R6.
by ForumsAdmin
Tue Jul 16, 2013 4:45 am
Forum: AbleCommerce GOLD
Topic: Unable to add new product
Replies: 10
Views: 5818

Re: Unable to add new product

Our upgrade service is running this DECLARE @sql NVARCHAR(MAX) WHILE 1=1 BEGIN SELECT TOP 1 @sql = N'alter table ac_Products drop constraint ['+dc.NAME+N']' from sys.default_constraints dc JOIN sys.columns c ON c.default_object_id = dc.object_id WHERE dc.parent_object_id = OBJECT_ID('ac_Products') A...
by ForumsAdmin
Tue Jul 16, 2013 4:41 am
Forum: AbleCommerce GOLD
Topic: Unable to add new product
Replies: 10
Views: 5818

Re: Unable to add new product

For some technical reasons the upgrade service code is not part of the available source code.
by ForumsAdmin
Mon Jul 15, 2013 7:02 pm
Forum: AbleCommerce GOLD
Topic: Tables in Product Descriptions
Replies: 2
Views: 2306

Re: Tables in Product Descriptions

No it is not unwise. You can use tables whereever they are necessary. It is just that using tables for layouts isn't considered a good practice. But practically it makes no difference to the functionality.
by ForumsAdmin
Mon Jul 15, 2013 5:53 pm
Forum: AbleCommerce GOLD
Topic: Custom Timed Events
Replies: 2
Views: 2564

Re: Custom Timed Events

Check App_Data/log4net.config for setting up the logging level. The default level is "WARN". You can set it to "DEBUG" or "INFO".