Search found 302 matches
- Mon Jul 29, 2013 7:04 am
- Forum: AbleCommerce GOLD
- Topic: R5-Sp1 Checkout random payment failures
- Replies: 43
- Views: 21970
Re: R5-Sp1 Checkout random payment failures
What is frustrating is not being able to reproduce this. Its a shot in the dark but we suspect something wrong with store settings that are cached... but without being able to reproduce the bug there is no way to confirm. If you have the source available for this project and you can make the followi...
- Mon Jul 29, 2013 5:27 am
- Forum: AbleCommerce GOLD
- Topic: Server Error - Site is down
- Replies: 3
- Views: 3798
Re: Server Error - Site is down
Does not look like something caused by AC Gold. From the exception trace it appears that the app pool fails to start at all. Have you made any system updates recently?
- Mon Jul 29, 2013 4:00 am
- Forum: AbleCommerce GOLD
- Topic: R5-Sp1 Checkout random payment failures
- Replies: 43
- Views: 21970
Re: R5-Sp1 Checkout random payment failures
Do you have source for this project?
- Sun Jul 28, 2013 5:47 pm
- Forum: AbleCommerce GOLD
- Topic: R5-Sp1 Checkout random payment failures
- Replies: 43
- Views: 21970
Re: R5-Sp1 Checkout random payment failures
Code reviews and strack trace analysis reveals nothing to suspect. One thing it observe is that probably something goes wrong with the IIS application pool. Possibily when the app not in an active app pool? A later access to the app fails to bring the app pool in correct active state? Do your logs i...
- Sun Jul 28, 2013 5:27 pm
- Forum: AbleCommerce GOLD
- Topic: R5-Sp1 Checkout random payment failures
- Replies: 43
- Views: 21970
Re: R5-Sp1 Checkout random payment failures
Baffeled about this one. No clue as why this could be happening. Anyway this is under investigation.
- Sun Jul 28, 2013 5:25 pm
- Forum: AbleCommerce GOLD
- Topic: Admin search timing out
- Replies: 13
- Views: 21764
Re: Admin search timing out
Loged in to the issue database for futher investigation.
- Fri Jul 26, 2013 10:18 am
- Forum: AbleCommerce GOLD
- Topic: Admin search timing out
- Replies: 13
- Views: 21764
Re: Admin search timing out
There is Lucene Full Text Search and there is SQL Server Full Text Search. I assume you mean SQL Server FTS?
- Fri Jul 26, 2013 9:21 am
- Forum: AbleCommerce GOLD
- Topic: R5-Sp1 Checkout random payment failures
- Replies: 43
- Views: 21970
Re: R5-Sp1 Checkout random payment failures
This is R5?
- Fri Jul 26, 2013 9:18 am
- Forum: AbleCommerce GOLD
- Topic: Error when paying order balance using credit card
- Replies: 11
- Views: 9438
Re: Error when paying order balance using credit card
I am really sorry but we couldn't do much about it yet. We are having difficulties with our Cybersource test account and I suspect we will have to get a new test account. It could take some time.
- Fri Jul 26, 2013 1:05 am
- Forum: AbleCommerce GOLD
- Topic: Corrupted Content Error after install
- Replies: 13
- Views: 8432
Re: Corrupted Content Error after install
It is probably a browse issue. Which browser are you using? FireFox?
Can you try IE or Chrome and let us know if it behaves differently?
Can you try IE or Chrome and let us know if it behaves differently?
- Fri Jul 26, 2013 1:00 am
- Forum: AbleCommerce GOLD
- Topic: Admin search timing out
- Replies: 13
- Views: 21764
Re: Admin search timing out
Which search provider is in use?
- Tue Jul 23, 2013 6:14 pm
- Forum: AbleCommerce GOLD
- Topic: Can not edit/mangage groups
- Replies: 5
- Views: 4044
Re: Can not edit/mangage groups
Normally the behavior should be the same as in AC7. Can you please explain the issue with some test case? The user trying to edit the groups is assigned to which group?
- Tue Jul 23, 2013 6:11 pm
- Forum: AbleCommerce GOLD
- Topic: User Groups Restrictions on Products?
- Replies: 2
- Views: 2483
Re: User Groups Restrictions on Products?
I was wondering, will there be a default user group? Yes. All registered users, not belonging to any group will be automatically put in a _Default_ group. Would the next version include the ability to mark certain objects (shipping, payment methods, coupons, and then products in R6 release) as avai...
- Tue Jul 23, 2013 6:06 pm
- Forum: AbleCommerce GOLD
- Topic: Web Charts not loading
- Replies: 2
- Views: 2725
Re: Web Charts not loading
Which version of AC Gold are you using?
What happens when you directly browse in your browser to an image in webcharts folder?
What happens when you directly browse in your browser to an image in webcharts folder?
- Mon Jul 22, 2013 9:01 pm
- Forum: AbleCommerce GOLD
- Topic: URL Redirection
- Replies: 2
- Views: 2736
Re: URL Redirection
#1. As far 301 redirects, you can set them up directly in AC Gold. There is not need for ISAPI rewriter. #2. There is no way for one site to pull from both DBs. You can probably consider running the two stores from same DB. To avoid duplicate conent being indexed by Google, you can have some custom ...
- Sun Jul 21, 2013 9:51 pm
- Forum: AbleCommerce GOLD
- Topic: R5-SP1 Monthly Sales Report including all order statuses
- Replies: 1
- Views: 1983
Re: R5-SP1 Monthly Sales Report including all order statuses
Thank you for reporting. We have taken care of this.
- Thu Jul 18, 2013 8:53 pm
- Forum: AbleCommerce GOLD
- Topic: Recommendation for adjusting cache size for SEO redirects?
- Replies: 4
- Views: 3251
Re: Recommendation for adjusting cache size for SEO redirects?
I think for up to 10,000 items there should be no significant effect on RAM. But this is just a rough guess. No hard data.
Assuming a fixed redirect URL on average takes 300 bytes, 10K items will make 3 MB approximately.
Assuming a fixed redirect URL on average takes 300 bytes, 10K items will make 3 MB approximately.
- Thu Jul 18, 2013 8:12 pm
- Forum: AbleCommerce GOLD
- Topic: Recommendation for adjusting cache size for SEO redirects?
- Replies: 4
- Views: 3251
Re: Recommendation for adjusting cache size for SEO redirects?
It is configurable because we can't make a good call on the size of the cache that fits all situations. Making it 20% more than the current record count is a good idea but will it be good for all real life situations? Probably it is good for 90% of the cases. But what if it becomes impossible for re...
- Tue Jul 16, 2013 9:34 pm
- Forum: AbleCommerce GOLD
- Topic: Customizations in Gold
- Replies: 50
- Views: 33189
Re: Customizations in Gold
I can see that 'BillToEmail.Text = address.Email;" line is there in the code you have posted. Why are you not able to find it? It is in InitAddressForm() method.
- Tue Jul 16, 2013 6:03 pm
- Forum: AbleCommerce GOLD
- Topic: Admin search timing out
- Replies: 13
- Views: 21764
Re: Admin search timing out
We have tried but we couldn't reproduce this. We created tens of thousands of test orders as data but in all our testing the above mentioned issue could not be produced. Could there be something specific to your setup that we haven't recreated?
- Tue Jul 16, 2013 5:48 pm
- Forum: AbleCommerce GOLD
- Topic: Batch Edit in R5
- Replies: 1
- Views: 2249
Re: Batch Edit in R5
Yes. These fields are added to batch edit. Will be available in R6.
- Tue Jul 16, 2013 4:45 am
- Forum: AbleCommerce GOLD
- Topic: Unable to add new product
- Replies: 10
- Views: 5818
Re: Unable to add new product
Our upgrade service is running this DECLARE @sql NVARCHAR(MAX) WHILE 1=1 BEGIN SELECT TOP 1 @sql = N'alter table ac_Products drop constraint ['+dc.NAME+N']' from sys.default_constraints dc JOIN sys.columns c ON c.default_object_id = dc.object_id WHERE dc.parent_object_id = OBJECT_ID('ac_Products') A...
- Tue Jul 16, 2013 4:41 am
- Forum: AbleCommerce GOLD
- Topic: Unable to add new product
- Replies: 10
- Views: 5818
Re: Unable to add new product
For some technical reasons the upgrade service code is not part of the available source code.
- Mon Jul 15, 2013 7:02 pm
- Forum: AbleCommerce GOLD
- Topic: Tables in Product Descriptions
- Replies: 2
- Views: 2306
Re: Tables in Product Descriptions
No it is not unwise. You can use tables whereever they are necessary. It is just that using tables for layouts isn't considered a good practice. But practically it makes no difference to the functionality.
- Mon Jul 15, 2013 5:53 pm
- Forum: AbleCommerce GOLD
- Topic: Custom Timed Events
- Replies: 2
- Views: 2564
Re: Custom Timed Events
Check App_Data/log4net.config for setting up the logging level. The default level is "WARN". You can set it to "DEBUG" or "INFO".