Search found 1918 matches
- Thu Jan 18, 2018 10:44 am
- Forum: AbleCommerce GOLD
- Topic: AbleCommerce Upgrade to SR1
- Replies: 4
- Views: 4935
Re: AbleCommerce Upgrade to SR1
This is an upgrade file for the source code. You don't use it to upgrade. It would be needed only if you have modified source code, or use it as reference.
- Thu Jan 18, 2018 8:19 am
- Forum: AbleCommerce GOLD
- Topic: January 18th UPS Shipping Update
- Replies: 10
- Views: 10749
Re: January 18th UPS Shipping Update
Hi Larry, There should be a notice on the Dashboard concerning the new UPS endpoints, which leads to this document: http://help.ablecommerce.com/index.htm#t=upgrades%2FacGold%2FUPS_Changes_for_2017.htm Did you complete the second part by making sure TLS 1.2 is the protocol being used on your server?...
- Thu Jan 18, 2018 5:00 am
- Forum: AbleCommerce GOLD
- Topic: Issue exporting filtered order list
- Replies: 11
- Views: 10502
Re: Issue exporting filtered order list
Tried again and it still works. I'm not surprised though. Gold doesn't have any major issues, so this seems to be related to your installation. Maybe even at the server level since you are getting a page not found error. The URL you posted looks properly formatted. It's the same as mine except for t...
- Thu Jan 18, 2018 4:26 am
- Forum: AbleCommerce GOLD
- Topic: Issue exporting filtered order list
- Replies: 11
- Views: 10502
Re: Issue exporting filtered order list
I can try another test. Maybe there is something different in how we are doing the export.
Just post the exact steps you are taking, and what info and settings are being selected for the search.
Just post the exact steps you are taking, and what info and settings are being selected for the search.
- Thu Jan 18, 2018 2:32 am
- Forum: AbleCommerce GOLD
- Topic: Issue exporting filtered order list
- Replies: 11
- Views: 10502
Re: Issue exporting filtered order list
What version and build are you using? I just tested on Gold R11 and it works fine. I wouldn't expect a 404 error. Have you made any customizations to these pages?
Thanks
Katie
Thanks
Katie
- Wed Jan 17, 2018 11:00 pm
- Forum: AbleCommerce GOLD
- Topic: AbleCommerce Upgrade to SR1
- Replies: 4
- Views: 4935
Re: AbleCommerce Upgrade to SR1
What is the name of your file download? There are no known issues with the upgrade files, but make sure that you are using the correct version. We have a WAP and WSP project for each version released. UPDATE: The download for SR1 is at the help site. This includes only the files changed from previou...
- Sun Jan 14, 2018 11:38 pm
- Forum: AbleCommerce GOLD
- Topic: Braintree
- Replies: 1
- Views: 3288
Re: Braintree
Hi Barbara, Braintree is a PayPal company. This payment gateway is a replacement for the old PayPal IPN, and it can also replace Authorize.net as a full payment solution with credit cards. If you are thinking about switching, it might be a good idea to talk with a rep at PayPal first. You will need ...
- Fri Jan 05, 2018 9:20 am
- Forum: AbleCommerce GOLD
- Topic: Security Error AvaTax
- Replies: 10
- Views: 11281
Re: Security Error AvaTax
It's my best guess that this is something outside of AbleCommerce. The error has never come up before, and I am certain the integration is solid.
I will try to get you an update by someone more technical than me.
I will try to get you an update by someone more technical than me.
- Fri Jan 05, 2018 8:35 am
- Forum: AbleCommerce GOLD
- Topic: Security Error AvaTax
- Replies: 10
- Views: 11281
Re: Security Error AvaTax
What do you have entered for your Tax Service URL?
- Fri Jan 05, 2018 7:54 am
- Forum: AbleCommerce GOLD
- Topic: Security Error AvaTax
- Replies: 10
- Views: 11281
Re: Security Error AvaTax
Please also find out if the website is running under Medium or Full trust.
- Fri Jan 05, 2018 7:18 am
- Forum: AbleCommerce GOLD
- Topic: Security Error AvaTax
- Replies: 10
- Views: 11281
Re: Security Error AvaTax
Hello,
I am quite sure that AvaTax works, so there must be more to this error. What version/build of AbleCommerce are you using?
Thanks
Katie
I am quite sure that AvaTax works, so there must be more to this error. What version/build of AbleCommerce are you using?
Thanks
Katie
- Tue Jan 02, 2018 1:05 am
- Forum: AbleCommerce GOLD
- Topic: Security Error AvaTax
- Replies: 10
- Views: 11281
Re: Security Error AvaTax
Hi there and Happy New Year! The error isn't something that I recognize. Very little comes up when searching. Can you double check to make sure the Account Number, License Key, and configuration settings are all correct? Configuration is documented here: http://help.ablecommerce.com/mergedProjects/A...
- Wed Dec 13, 2017 11:52 pm
- Forum: AbleCommerce GOLD
- Topic: Image Replacements
- Replies: 1
- Views: 2654
Re: Image Replacements
Thanks for taking the time to post this Steve.
We appreciate it
We appreciate it
- Mon Dec 11, 2017 11:07 pm
- Forum: AbleCommerce GOLD
- Topic: Anyone ever seen this issue?
- Replies: 6
- Views: 7799
Re: Anyone ever seen this issue?
It sounds like he might be on a shared computer. If he went to your website after someone else had recently been shopping there, it would explain why he saw a cart with items. The refresh action probably cleared the session. It is weird for sure and anyone's guess.
- Mon Dec 11, 2017 1:20 pm
- Forum: AbleCommerce GOLD
- Topic: Constant UPS errors, error obtaining rate quote
- Replies: 10
- Views: 7872
Re: Constant UPS errors, error obtaining rate quote
Unless you are running Gold R12 SR2, you will need to modify AbleCommerce as well. The document explains which versions need to be changed and how.
- Mon Dec 11, 2017 11:09 am
- Forum: AbleCommerce GOLD
- Topic: Constant UPS errors, error obtaining rate quote
- Replies: 10
- Views: 7872
Re: Constant UPS errors, error obtaining rate quote
Hi, You'll need access to the server to fix disable TLS 1.0 and 1.1. See - http://help.ablecommerce.com/index.htm#t=FAQs%2FAbleCommerceGold%2FEnabling_Support_for_TLS_1.2.htm I checked your site, and both TLS 1.0 and 1.1 enabled. You can check the website here - https://www.ssllabs.com Thanks Katie
- Sat Dec 09, 2017 12:04 am
- Forum: AbleCommerce GOLD
- Topic: Constant UPS errors, error obtaining rate quote
- Replies: 10
- Views: 7872
Re: Constant UPS errors, error obtaining rate quote
Authentication failed because the remote party has closed the transport stream. There are actually two steps to complete in the document. Usually, updating the URL does the trick, but if you are still seeing errors like the one above, then you need to make sure that your server and application are ...
- Thu Dec 07, 2017 11:18 am
- Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
- Topic: Question about upgrades
- Replies: 1
- Views: 7167
Re: Question about upgrades
All the code from 7.0.x version will be replaced by the Gold application code. The database will be upgraded, but you will need to use all new files for the latest version. If you have customization, those will need to re-applied to the new version.
Did this answer your question?
Thanks
Katie
Did this answer your question?
Thanks
Katie
- Fri Dec 01, 2017 1:21 am
- Forum: Feature Requests
- Topic: Ability to ship products using different shipping methods
- Replies: 2
- Views: 17147
Re: Ability to ship products using different shipping methods
Thanks for your feedback. This is one of the top 3 requested features right now, so it will be making it into the next release.
Please use https://ablecommerce.uservoice.com/ to view the current feature requests, vote, and add new requests.
Thanks again.
Katie
Please use https://ablecommerce.uservoice.com/ to view the current feature requests, vote, and add new requests.
Thanks again.
Katie
- Thu Nov 30, 2017 1:49 am
- Forum: AbleCommerce GOLD
- Topic: UPS Rate Variation
- Replies: 19
- Views: 20814
Re: UPS Rate Variation
We posted this yesterday to the help site and Dashboard feed -
http://help.ablecommerce.com/index.htm# ... r_2017.htm
Thanks everyone for contributing!
Katie
http://help.ablecommerce.com/index.htm# ... r_2017.htm
Thanks everyone for contributing!
Katie
- Thu Nov 30, 2017 1:43 am
- Forum: AbleCommerce GOLD
- Topic: Taxed Item added to order in Admin but Tax not auto-applied?
- Replies: 4
- Views: 4479
Re: Taxed Item added to order in Admin but Tax not auto-applied?
All I can tell you right now is that we plan to fix and improve as many of these known issues as possible. Both the coupon and warehouse/shipping issues are high on the must-have list, so yes, these are things that we do plan to fix. About the tax auto-calculation...I need to think about this more. ...
- Wed Nov 29, 2017 3:43 am
- Forum: AbleCommerce GOLD
- Topic: Store wide discount issues
- Replies: 18
- Views: 21878
Re: Store wide discount issues
Interesting. I've never seen this happen. If a discount is applied at the category or product level, it over-rides the global discount.
- Wed Nov 29, 2017 1:18 am
- Forum: AbleCommerce GOLD
- Topic: Taxed Item added to order in Admin but Tax not auto-applied?
- Replies: 4
- Views: 4479
Re: Taxed Item added to order in Admin but Tax not auto-applied?
Any number of things can happen when a merchant edits an order that might trigger a tax adjustment, or re-calculation. There are too many to list. When the feature was implemented, there may well have been a reason for making it a manual action, but I can't think of a reason why at the moment. I wil...
- Wed Nov 29, 2017 1:04 am
- Forum: AbleCommerce GOLD
- Topic: Store wide discount issues
- Replies: 18
- Views: 21878
Re: Store wide discount issues
Hi Tim,
After doing some testing with multiple global discounts running, it seems that they do stack-up. I need to go back to an AC7 install and do some testing. I'm curious if it's always been this way.
Thanks
Katie
After doing some testing with multiple global discounts running, it seems that they do stack-up. I need to go back to an AC7 install and do some testing. I'm curious if it's always been this way.
Thanks
Katie
- Tue Nov 28, 2017 3:53 am
- Forum: AbleCommerce GOLD
- Topic: Store wide discount issues
- Replies: 18
- Views: 21878
Re: Store wide discount issues
the problem is that the other discounts then stack. Do you have multiple global discounts running at the same time? If I setup a global discount only for default users it will not show unless they log in. What was the end goal by assigning the discount to this group? When you do this, the discount ...