AbleCommerce Shopping Cart Software

When a note is added by merchant, it sends us an email using the standard "Note Added By Merchant" template. The email this template creates & sends is time stamped correctly, and the record of the note creation that appears in the NOTES tab for the order itself is time stamped correctly, but the ti...

KATIE - just saw your last post after I submitted my one above. YES - I would absolutely be happy to be listed as a reference, speak on your behalf, whatever I could do to help in this. I'm sure I'm not a huge fish in the big scheme of things, but between the two companies I own that use FedEx, I do...

Katie - does FX give you any reaqson as to WHY your application is being denied?? (pretty hard to correct something if you don't know what's wrong, isn't it... (and I know FX can be this way sometimes!)) I think assigning some resources to the unsupported connector is a good move. In actuality, it ...

Is there no report in Able to show the TRUE NUMBER of a specific product purchased during a given time frame? The "Sales by Product" report shows what appears to be the number of ORDERS that contained a sale of a particular product, but it's definitely not the actual number of pieces sold. Maybe tha...

OK, I rattled the FedEx cages a little (via a regional manager), here's the info I got back. In a nutshell, I was told "Ablecommerce is "just a shopping cart" - not a fully integrated solution. FedEx wants "integrated partners" that provide "full functionality", including the ability to create shipm...

OK, I just sent an email to the Sales Manager for my district explaining the situation & asking for guidance & help.

Katie - I will indeed reach out to my FedEx contacts about getting Able back on board as a FedEx partner. I will let you know what I find out.

Thanks!

I would like to know also - really would like updated FedEx integration and support!!

Thanks Katie - we'll work with that & see what we can do.

Is there any way in Ablecommerce to determine what type of device an order was placed from - meaning a phone (or tablet) or a desktop browser? I'd like to track that, to see which (and how many) orders are being placed by customers using their phones (or tablets). Even if there is no easy way in AC ...

Good to know - thank you Katie!!

Thanks for all that Joe, it does help me understand a little better. I still need to do some more reading to really get my brain around the differences, but what you have supplied does help - thank you very much. And your comments about Paypal-over-A.net likely adding complexity does make me wary, I...

Joe, Thanks for weighing in. Apparently Auth.Net DOES support communicating with Paypal in some fashion ( https://www.authorize.net/solutions/merchantsolutions/merchantservices/paypal/ ), but it looks like it's only Paypal Express Checkout - not Paypal Standard. Isn't "Paypal Websites Payments Pro" ...

AH, gotcha.

(Also, I sent you an email a few days ago, did you get that?)

Thanks Katie.

We recently moved away from Authorize.net because of the terrible reports and excess monthly fees. Does that mean Ablecommerce will not support the A.Net gateway going forward?? Here is the info from A.Net about this: https://www.authorize.net/solutions/merchantsolutions/merchantservices/paypal/ .

Does anyone have any experience using Authorize.Net to process PayPal payments ( https://www.authorize.net/solutions/merchantsolutions/merchantservices/paypal/ )? On one of my two websites, we have MANY customers that pay with funds from their Paypal accounts (and currently we also use Paypal rather...

That's helpful Katie - thank you!

Is there any way to track individual IP addresses of visitors to my Ablecommerce website? Ideally, I'l like to be able to determine where visitors are (state, city) and then see individual IP addresses, and if possible flag certain IP's for watching. Even further, wondering if it is possible to BLOC...

Thanks for the honest thoughts Katie. We would indeed track payments made to affiliates through another method, so that really isn't an issue. The main thing would be that it simply functions as described so that purchases by customers are indeed attributed to the affiliate that referred them. When ...

I am on R10, and am interested in trying out the AFFILIATE functionality, looking for anyone that is currently using it (preferably on R10)... thoughts on how well it works, any problems, tips, tricks, advice of any kind.

THANKS in advance for any thoughts!!

Anyone having an increase in failures to get IPN's back from Paypal? My site had some issues a while back, finally got them resolved, haven't had hardly any IPN failures for the last few months, but have seen a rash of them for the last 8-10 days. I know Paypal is implementing some SHA security chan...

Gotcha - thanks Katie!!

I have this issue as well - we have customers in a 20% Discount GROUP, and they are also able to use 20% discount COUPONS which we don't want them to be able to do!

What happened with this issue - any resolution?

Katie - THANK YOU for at least trying. Over the years, I have used DHL... then Fedex... then UPS... then then Fedex again... all of them have had the pros/cons, but OVERALL, I will still have to say I have been most satisfied with Fedex. UNTIL TODAY!!!!!!!!!!!!!!!!!!!!!!!! Still getting only Std Lis...

I assume I am not the only one that has been affected by FedEx rating servers having a problem today? FedEx says it is a system wide issue, their servers are not applying negotiated discounts, we have only been able to pull Std List rates all day (started sometime last night). We use the 3rd party (...