Search found 1283 matches

by Logan Rhodehamel
Thu Oct 25, 2012 11:25 am
Forum: AbleCommerce GOLD
Topic: Payment gateways for US and Canada
Replies: 5
Views: 6441

Re: Payment gateways for US and Canada

It can be done. There are two parts you need to do. The first part is that because of the way our gateways work, you cannot configure two of the exact same provider. There is a very easy way around this though - it's a simple task for a developer. The idea is that you must create your own new provid...
by Logan Rhodehamel
Wed Oct 24, 2012 2:13 pm
Forum: AbleCommerce GOLD
Topic: How to change nVelocity variables for email templates?
Replies: 2
Views: 4114

Re: How to change nVelocity variables for email templates?

The value it is setting in the link is coming from the Store Url setting. Could you just update this value to the desired domain or is it different for some reason?
by Logan Rhodehamel
Fri Oct 19, 2012 1:23 pm
Forum: AbleCommerce GOLD
Topic: Search breaking
Replies: 15
Views: 15335

Re: Search breaking

Reindexing would typically be required if you move the install from one server to another, or if you add / remove items from your database outside of using our application. Under normal operation reindexing wouldn't be required. So for example if you add or modify a product from our administration p...
by Logan Rhodehamel
Thu Oct 18, 2012 1:07 pm
Forum: PCI Certification and Implementation Questions
Topic: Firefox autocomplete password
Replies: 4
Views: 16780

Re: Firefox autocomplete password

It might be that FireFox does not respect the autocomplete attribute. According to https://developer.mozilla.org/en-US/doc ... completion you can set autocomplete off on the entire form and FireFox will respect that.
by Logan Rhodehamel
Thu Oct 18, 2012 12:38 pm
Forum: AbleCommerce GOLD
Topic: Search breaking
Replies: 15
Views: 15335

Re: Search breaking

1. The message that shows when the search index was last rebuilt did not update. It still shows 9/24/2012. I logged out and exited the app, then went back into it. And that message still did not change. That's minor. It will be updated the next time the application restarts. The date is held in an ...
by Logan Rhodehamel
Thu Oct 18, 2012 12:00 pm
Forum: AbleCommerce GOLD
Topic: Search breaking
Replies: 15
Views: 15335

Re: Search breaking

Well I think there are two things happening. First I think you need to rebuild your indexes on the published site. From Website > Indexes menu. That will solve most of your symptoms I believe. Secondly, there is a confirmed bug in the product finder when the search returns no products. That has been...
by Logan Rhodehamel
Thu Oct 18, 2012 11:55 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Lots of the same errors lately.. any idea?
Replies: 45
Views: 27796

Re: Lots of the same errors lately.. any idea?

I'm not sure what causes that last error you are reporting. It's not the same one as was being caused by the service failure. By the way I heard back from the DOR and they discovered one of the servers in the cluster was misbehaving and it's been reset. That was the source of the intermittent failur...
by Logan Rhodehamel
Tue Oct 16, 2012 6:40 pm
Forum: AbleCommerce GOLD
Topic: Assign unique aspx file for home page?
Replies: 2
Views: 15368

Re: Assign unique aspx file for home page?

Does this mean that webpage.aspx and webpage.aspx.cs have been customized so that this file isn't using a dynamic master page anymore? Because normally you could go into the webpages menu in AbleCommerce, find the homepage, and then set the layout to your custom one. But from the post it seems like ...
by Logan Rhodehamel
Sun Oct 14, 2012 2:30 pm
Forum: AbleCommerce GOLD
Topic: GIF and PNG transparency not preserved upon uploading image.
Replies: 1
Views: 3758

Re: GIF and PNG transparency not preserved upon uploading image.

I've reported this to our bug tracker. We'll see what we can do to correct it.
by Logan Rhodehamel
Sun Oct 14, 2012 2:28 pm
Forum: AbleCommerce GOLD
Topic: Enabling SSL does not seem to function
Replies: 10
Views: 10618

Re: Enabling SSL does not seem to function

**Bug In email Templates - ToString("ulc") renders "ulc" in emails. This is a show stopper and has to be fixed before the site can launch. Quick fix is to replace ToString("ulc") with ToString("C") ... and wait for AC patch. I know we had this issue in the past but I thought it was resolved during ...
by Logan Rhodehamel
Thu Oct 11, 2012 4:21 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Lots of the same errors lately.. any idea?
Replies: 45
Views: 27796

Re: Lots of the same errors lately.. any idea?

Tim I'm worried something hasn't gone right with your installation of the provider. Unless you just happen to receive a much larger number of errors from the gateway for some reason. Could you put a value on the number of errors you received before and after the patch was placed? Like what is the pe...
by Logan Rhodehamel
Thu Oct 11, 2012 4:12 pm
Forum: AbleCommerce GOLD
Topic: Utility\SimpleSearch not working
Replies: 2
Views: 5307

Re: Utility\SimpleSearch not working

The second thing you mention about search having trouble if there are no matching items - I believe looks similar to another bug that was reported and will be fixed with our next update.
by Logan Rhodehamel
Thu Oct 11, 2012 4:10 pm
Forum: AbleCommerce GOLD
Topic: Patch for ConLib\BuyProductDialogOptionsList.ascx
Replies: 1
Views: 3927

Re: Patch for ConLib\BuyProductDialogOptionsList.ascx

I got that reported so we can get it fixed in the official release.
by Logan Rhodehamel
Tue Oct 09, 2012 10:05 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Lots of the same errors lately.. any idea?
Replies: 45
Views: 27796

Re: Lots of the same errors lately.. any idea?

Something else must be going on as I have recieved 68 errors since I uploaded the new file.. so no change. 68 represents no reduction? That doesn't seem right since it would need to fail 3 times in a row consistently. BTW I heard back that this might be related to some internal redirection issue on...
by Logan Rhodehamel
Tue Oct 09, 2012 10:03 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Lots of the same errors lately.. any idea?
Replies: 45
Views: 27796

Re: Lots of the same errors lately.. any idea?

I just tried replacing the .dll and got this error message below when trying to access any page. Server Error in '/' Application. Could not load file or assembly 'CommerceBuilder.WATax - Copy' or one of its dependencies. The located assembly's manifest definition does not match the assembly referen...
by Logan Rhodehamel
Mon Oct 08, 2012 9:01 pm
Forum: Feature Requests
Topic: Miscellaneous OrderItemType
Replies: 1
Views: 9894

Re: Miscellaneous OrderItemType

We have always included OrderItemType.Charge and OrderItemType.Credit as the generic types for a charge or credit that has no other more defined type. Will one of these work for your situation?
by Logan Rhodehamel
Mon Oct 08, 2012 6:36 pm
Forum: AbleCommerce GOLD
Topic: Search not working?
Replies: 12
Views: 15360

Re: Search not working?

Yeah, the problem was confirmed and resolved. The correction will be included as part of our R3 update. I don't have a firm date for release of that update but our planned target was sometime this month.
by Logan Rhodehamel
Mon Oct 08, 2012 12:15 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Lots of the same errors lately.. any idea?
Replies: 45
Views: 27796

Re: Lots of the same errors lately.. any idea?

I've delivered some troubleshooting information over to the DOR. Hopefully the server end of things can be improved soon. In the meantime I'm attaching a proposed patch for the issue. This should be compatible back to 7.0.5. It replaces the existing bin\ComerceBuilder.WATax.dll file. In this version...
by Logan Rhodehamel
Fri Oct 05, 2012 6:30 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Lots of the same errors lately.. any idea?
Replies: 45
Views: 27796

Re: Lots of the same errors lately.. any idea?

Understood. He asked for some information that I didn't have readily available. Our error messages aren't going to mean anything to him. I need to get the error message that the server is returning and provide it. That means trying to force the error on my side and capturing the server response.
by Logan Rhodehamel
Fri Oct 05, 2012 6:28 pm
Forum: AbleCommerce GOLD
Topic: Pinterest Button Problem in socialMediaLinksDialog
Replies: 1
Views: 3264

Re: Pinterest Button Problem in socialMediaLinksDialog

Interesting... the pinterest implementation is supposed to work *only* on product pages. The pinterest code searches for a product context and if it finds one, it generates the code with a link and url to the product image. I will take another look at it.
by Logan Rhodehamel
Fri Oct 05, 2012 4:29 pm
Forum: AbleCommerce GOLD
Topic: Database for AbleCommerce Gold vs. Gold R2
Replies: 3
Views: 5104

Re: Database for AbleCommerce Gold vs. Gold R2

There were no database changes between Gold and Gold R2. The change that I think Judy is referring to was an improvement to the upgrade script for 707 stores. It was an added query to eliminate old bad data that may have been hanging around from an even earlier version than AC7x. If you upgraded fro...
by Logan Rhodehamel
Fri Oct 05, 2012 4:18 pm
Forum: AbleCommerce GOLD
Topic: How can I encrypt a connect string for AbleCommerce Gold R2?
Replies: 2
Views: 4111

Re: How can I encrypt a connect string for AbleCommerce Gold R2?

If it is possible, update the connection string via the AbleCommerce admin interface immediately before you change the password on the database. That way when you update the database password AC will spring back to life. If it is not possible, then there are two options: 1) Manually decrypt the conn...
by Logan Rhodehamel
Tue Oct 02, 2012 2:31 pm
Forum: AbleCommerce GOLD
Topic: Error adding items to wishlist
Replies: 2
Views: 4534

Re: Error adding items to wishlist

Try adding the item from the buy product dialog, then add the item from your custom code but do not visit the wishlist page yet. Instead open up your database (if you have access?) and look at the ac_WishlistItems table. Can you spot any data differences between your item and the one added from the ...
by Logan Rhodehamel
Tue Oct 02, 2012 2:29 pm
Forum: AbleCommerce GOLD
Topic: Product description tabs disappeared.
Replies: 6
Views: 8407

Re: Product description tabs disappeared.

I still feel focused on javascript because the symptom you describe matches perfectly with what happens when the javascript fails to initialize the tab container. In the absence of a javascript function being fired, the container will remain display:hidden. I won't say it's impossible but I can't im...
by Logan Rhodehamel
Tue Oct 02, 2012 11:38 am
Forum: AbleCommerce GOLD
Topic: Switching from WAP to WSP?
Replies: 4
Views: 4163

Re: Switching from WAP to WSP?

For future reference, converting from WAP to WSP can be done without too much trouble. The outline of steps is: 1. Delete all designer files (*.designer.cs) in the project 2. Rename Code folder to App_Code 3. Delete AbleCommerce.dll and AbleCommerce.pdb from Bin folder 4. Search and replace CodeBehi...