Search found 3309 matches

by AbleMods
Fri Jan 26, 2018 12:44 am
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 44724

Re: Variant Sku Search

In Able 7.x, that's how it worked. But not in Gold. In Gold, variant records are not written to disk unless you hit Save on the Manage Variants page. So if you just create your options and choices and VIEW the manage-variants page (not clicking Save)...no records are written to the disk. Hence to ge...
by AbleMods
Thu Jan 25, 2018 1:00 pm
Forum: AbleCommerce GOLD
Topic: Variant Sku Search
Replies: 25
Views: 44724

Re: Variant Sku Search

Unfortunately this does not work as expected Katie. While the search provider may have been updated to include the sku field in ac_ProductVariants, Able Gold (by default) does not store product variants in that table. A default variant matrix is computed "on-the-fly" and does not actually get persis...
by AbleMods
Fri Jan 19, 2018 7:20 am
Forum: AbleCommerce GOLD
Topic: January 18th UPS Shipping Update
Replies: 10
Views: 10749

Re: January 18th UPS Shipping Update

If it's the only one active on the server, then why would you still need to force it through AC? From your perspective, you can only see what the server is listening on. That only tells you what connections the server will accept inbound. What you cannot tell is whether the server's "client" protoc...
by AbleMods
Fri Jan 19, 2018 6:52 am
Forum: AbleCommerce GOLD
Topic: Issue exporting filtered order list
Replies: 11
Views: 10502

Re: Issue exporting filtered order list

LOL I know that feeling. That whole config-inheritance thing is quite unforgiving. Glad you figured it out :)
by AbleMods
Fri Jan 19, 2018 5:55 am
Forum: AbleCommerce GOLD
Topic: January 18th UPS Shipping Update
Replies: 10
Views: 10749

Re: January 18th UPS Shipping Update

Katie wrote: from customers still using older 7.x versions.
Maybe someday they'll hop on that theres-a-reason-you-update-software train <insert Sheldon eye roll>
by AbleMods
Fri Jan 19, 2018 1:55 am
Forum: AbleCommerce GOLD
Topic: Issue exporting filtered order list
Replies: 11
Views: 10502

Re: Issue exporting filtered order list

Ah ok, rules out the timeout theory then :D
by AbleMods
Fri Jan 19, 2018 1:20 am
Forum: AbleCommerce GOLD
Topic: Issue exporting filtered order list
Replies: 11
Views: 10502

Re: Issue exporting filtered order list

Could also simply be a page timeout error because the process is taking too long to complete. I've seen browsers throw a 404 when the page doesn't respond within a set time period. Does the 404 come up right away, or does it take a few minutes to happen?
by AbleMods
Fri Jan 19, 2018 1:17 am
Forum: AbleCommerce GOLD
Topic: Changes in universal analytics
Replies: 1
Views: 3183

Re: Changes in universal analytics

I have many clients using that control. I haven't had any reports of it showing at the top of certain pages.

I suspect you've got some broken html tags somewhere causing javascript to render as literal instead of being interpreted by the client browser.
by AbleMods
Fri Jan 19, 2018 1:16 am
Forum: AbleCommerce GOLD
Topic: January 18th UPS Shipping Update
Replies: 10
Views: 10749

Re: January 18th UPS Shipping Update

Adding the code as per the link provided by Katie will fix the issue even if your server still supports TLS 1.0 as long as your site isn't utilizing TLS 1.0 protocol. Keep in mind that this statement is technically not accurate. It's not a question of whether or not your specific server "supports" ...
by AbleMods
Tue Jan 16, 2018 3:51 am
Forum: AbleCommerce GOLD
Topic: Anyone ever seen this issue?
Replies: 6
Views: 7799

Re: Anyone ever seen this issue?

Judy this is what I did in /Services/Membership/WebUserLocator.cs: Guid guid = AlwaysConvert.ToGuid(context.Application["BOT_USER_GUID"], Guid.Empty); if (guid == Guid.Empty) { guid = Guid.NewGuid(); context.Application["BOT_USER_GUID"] = guid; } // USE BOT USER GUID AS USER NAME user = UserDataSour...
by AbleMods
Tue Jan 16, 2018 2:21 am
Forum: AbleCommerce GOLD
Topic: TIP: How to lock down the store to authenticated users only
Replies: 0
Views: 22075

TIP: How to lock down the store to authenticated users only

A client wants a B2B site that does not sell to the general public. So the store needs to require authentication on every page, even the home page. This prevents both anonymous user from shopping the store as well as search engine bots from indexing the store catalog. The solution is poorly document...
by AbleMods
Thu Dec 21, 2017 6:24 am
Forum: AbleCommerce GOLD
Topic: Anyone ever seen this issue?
Replies: 6
Views: 7799

Re: Anyone ever seen this issue?

I've seen it before. Able's request handler has a piece of 'bot' detection code. The idea was to alleviate an issue with bots that crawl the site without including the user cookie provided by Able on the response of the first page hit. When the cookie is not included, every single page hit would gen...
by AbleMods
Wed Nov 29, 2017 3:40 am
Forum: AbleCommerce GOLD
Topic: UPS Rate Variation
Replies: 19
Views: 20814

Re: UPS Rate Variation

Good to know. I've updated two of my clients this morning, will post results tomorrow.

They haven't had any errors since yesterday morning using the TLS 1.2 fix. So I'm not sure my tests will be entirely valid in this situation.
by AbleMods
Mon Nov 27, 2017 11:16 pm
Forum: AbleCommerce GOLD
Topic: UPS Rate Variation
Replies: 19
Views: 20814

Re: UPS Rate Variation

Interesting to note... must be upgraded to TLS 1.1 or 1.2 I would argue UPS's claim that they support TLS 1.1. All of my servers supported only TLS 1.1/1.2. And I have TLS 1.0 completely turned off in all respects. Yet I could not resolve the issue without forcing TLS 1.2 in global.asax. So don't ma...
by AbleMods
Mon Nov 27, 2017 11:09 pm
Forum: AbleCommerce GOLD
Topic: ShipStation Sync - how to prevent separate users firing it
Replies: 2
Views: 2769

Re: ShipStation Sync - how to prevent separate users firing it

I agree, not likely in the small mom-and-pop shops. But bigger shops easily have multiple people working the warehouse/shipping department. The progress timer is enabled per-page, but only displays once the Sync button is clicked. So if a sync is already in progress when you first access the page, y...
by AbleMods
Mon Nov 27, 2017 9:28 am
Forum: AbleCommerce GOLD
Topic: UPS Rate Variation
Replies: 19
Views: 20814

Re: UPS Rate Variation

End of day report: Both sites have a single UPS error. No other errors reported the entire day.
by AbleMods
Mon Nov 27, 2017 7:53 am
Forum: AbleCommerce GOLD
Topic: ShipStation Sync - how to prevent separate users firing it
Replies: 2
Views: 2769

ShipStation Sync - how to prevent separate users firing it

I don't see anything that prevents the ShipStation Sync from being fired multiple times by separate users. The postback timer is disabled initially, so the panels showing that a sync is in progress won't update until the Sync button is pressed. And the Sync button (or the thread routine) never does ...
by AbleMods
Mon Nov 27, 2017 2:15 am
Forum: AbleCommerce GOLD
Topic: UPS Rate Variation
Replies: 19
Views: 20814

Re: UPS Rate Variation

So as a test this morning I have updated two affected clients to force TLS 1.2. The changes were: Modified web.config to set targetFramework = "4.6" in two different places Modified global.asax to force TLS 1.2 in the Application_Start() section. My servers have TLS 1.0 disabled, but TLS 1.1 is stil...
by AbleMods
Fri Nov 24, 2017 6:40 am
Forum: AbleCommerce GOLD
Topic: UPS Rate Variation
Replies: 19
Views: 20814

Re: UPS Rate Variation

Not sure I'm following how the second code fix would help. Looks like it just loops 10 times. It doesn't seem to check rateQuotes.Count to see if any rates came back.

How is that beneficial??
by AbleMods
Tue Nov 21, 2017 2:38 pm
Forum: AbleCommerce GOLD
Topic: UPS error preventing checkout
Replies: 16
Views: 15796

Re: UPS error preventing checkout

Ok my client has TLS 1.0 disabled and only supports TLS 1.1 and TLS 1.2. Both client and server protocols are set this way.

So I'm pretty sure I can rule out TLS as a problem. At least on our end.

Possibly it's an issue on the UPS side.
by AbleMods
Tue Nov 21, 2017 12:11 pm
Forum: AbleCommerce GOLD
Topic: UPS error preventing checkout
Replies: 16
Views: 15796

Re: UPS error preventing checkout

Hmm I'll have to check. My primary server is pure TLS 1.2, but I don't recall if I performed the same steps on that particular client's server. I'll check tonight or early tomorrow AM and update here. I wasn't aware UPS was doing the TLS transition. Someone in UPS should fired for timing that transi...
by AbleMods
Tue Nov 21, 2017 9:40 am
Forum: AbleCommerce GOLD
Topic: UPS error preventing checkout
Replies: 16
Views: 15796

Re: UPS error preventing checkout

My client is still seeing the errors intermittently. Some orders have come through with UPS shipping methods, so the problem is not persistent.
by AbleMods
Mon Nov 20, 2017 11:22 am
Forum: AbleCommerce GOLD
Topic: UPS error preventing checkout
Replies: 16
Views: 15796

Re: UPS error preventing checkout

Got a client that's been seeing UPS errors all day long today...always a 403-Forbidden response from UPS.
by AbleMods
Thu Nov 02, 2017 2:47 am
Forum: AbleCommerce GOLD
Topic: ShipStation Sync notifying wrong customers when sync run
Replies: 16
Views: 11871

Re: ShipStation Sync notifying wrong customers when sync run

I have been trying to reproduce this issue all afternoon with no luck. I am working in batches of 15-20 orders and no matter what I try, the shipped emails are always sent to the correct user. This was the one issue I couldn't reproduce locally either. It only happened on the live website. I can te...
by AbleMods
Wed Nov 01, 2017 2:43 am
Forum: AbleCommerce GOLD
Topic: ShipStation Sync notifying wrong customers when sync run
Replies: 16
Views: 11871

Re: ShipStation Sync notifying wrong customers when sync run

We have confirmed there is also an issue with variants. If the variant is deleted from the product variant matrix before the order is pushed to ShipStation, an exception is thrown during the push and the order will not push. The code is trying to locate each option choice using the original optionCh...