Search found 1232 matches

by Shopping Cart Admin
Wed Dec 11, 2013 10:40 am
Forum: AbleCommerce GOLD
Topic: Captcha errors
Replies: 28
Views: 18273

Re: Captcha errors

Please open threads for new issues and help us to better respond to your posts!
by Shopping Cart Admin
Wed Dec 11, 2013 10:18 am
Forum: AbleCommerce GOLD
Topic: Many Upgrade issues
Replies: 9
Views: 6398

Re: Many Upgrade issues

Hello,

Please see step 3 of the upgrade FAQ in regards to coping over the email templates:

http://help.ablecommerce.com/upgrades/a ... o_gold.htm

Please let us know what version you upgraded from and too, so we can be of further assistance on the other issues.
by Shopping Cart Admin
Thu Dec 05, 2013 9:42 pm
Forum: AbleCommerce GOLD
Topic: Bug in PayPal payment processing?
Replies: 11
Views: 5694

Re: Bug in PayPal payment processing?

The actual fix likely involves sending the IPN return URL in the original post with the transaction. I do believe that is an option that could be used, but the developers will have to chime in here.
by Shopping Cart Admin
Wed Nov 27, 2013 11:00 am
Forum: AbleCommerce GOLD
Topic: Captcha errors
Replies: 28
Views: 18273

Re: Captcha errors

Hello Rick,

Sounds like a bot to me.
by Shopping Cart Admin
Thu Nov 14, 2013 8:08 am
Forum: AbleCommerce GOLD
Topic: Security Roles
Replies: 2
Views: 2174

Re: Security Roles

Howdy Joe,

I guess it's not been requested much, so I'd suggest clicking the feedback tab in gold and request it. Be sure to outline what were missing that you'd be wanting to add in regards to new roles.
by Shopping Cart Admin
Tue Nov 12, 2013 11:21 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Potential issue during checkout on IE11
Replies: 6
Views: 19844

Potential issue during checkout on IE11

Hello Everyone, We've just received a report of a potential issue with IE 11 under Windows 7 during checkout, it appears to be be the same basic issue as with IE10 that Asp.Net isn't recognizing IE 11 as IE :) We've yet to confirm this with 100% certainty, but it initially appears that the following...
by Shopping Cart Admin
Mon Nov 11, 2013 3:35 pm
Forum: AbleCommerce GOLD
Topic: Site slowdown with error
Replies: 2
Views: 2768

Re: Site slowdown with error

Hello,

Please post the build number you're running when posting errors. Thank you!
by Shopping Cart Admin
Fri Nov 08, 2013 2:47 pm
Forum: AbleCommerce GOLD
Topic: Data Access Layer - From Wiki
Replies: 7
Views: 4296

Re: Data Access Layer - From Wiki

I presume I need to purchase the CommerceBuilder source code then? I do believe so, but Mazhar can confirm. Is there anything that isn't included/customize-able in the source code package? No If you buy the source code package, do you release updates for the source at the same time as the store/web...
by Shopping Cart Admin
Tue Oct 29, 2013 10:58 am
Forum: AbleCommerce GOLD
Topic: upgrade r5 to r6
Replies: 3
Views: 2769

Re: upgrade r5 to r6

Hello,

We don't reset the db on upgrade, it just adds fields as needed. So you won't lose your changes.

Here's the db change log Katie provided on the help site.

http://help.ablecommerce.com/index.htm# ... old_r6.htm
by Shopping Cart Admin
Mon Oct 07, 2013 9:38 am
Forum: AbleCommerce GOLD
Topic: Moving Hosting & Database
Replies: 5
Views: 3891

Re: Moving Hosting & Database

Hello,

Here's the instructions for moving an installation:

http://help.ablecommerce.com/faqs/ablec ... lation.htm
by Shopping Cart Admin
Wed Oct 02, 2013 1:18 pm
Forum: AbleCommerce GOLD
Topic: force customers to login to view products
Replies: 7
Views: 4530

Re: force customers to login to view products

Hello,

AbleCommerce GOLD R6 seems to have what you're looking for:

[AC8-1904] - Ability to force a login before viewing retail storefront (members only store)
[AC8-1884] - Implement product-level user permissions (product membership)
by Shopping Cart Admin
Tue Sep 17, 2013 1:45 pm
Forum: AbleCommerce GOLD
Topic: We are excited to announce the release of GOLD R6!
Replies: 0
Views: 12104

We are excited to announce the release of GOLD R6!

There are over 100 features and improvements including: Product level membership to hide/display products based on groups, members only store, export feature for reports, search orders by product name or SKU, 18 additional store themes, wishlist added to mobile store, search users by phone number an...
by Shopping Cart Admin
Sun Aug 04, 2013 8:46 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: Recover Super Admin User
Replies: 2
Views: 4645

Re: Recover Super Admin User

Hello, In the install directory there is a file named resetadmin.aspx, in the top of the file find the following lines of code. Edit them as needed and access the file. Be sure to remove the file after use. //BY DEFAULT THIS SCRIPT IS DISABLED //CHANGE THE LINE BELOW FROM "false" TO "true" TO USE TH...
by Shopping Cart Admin
Mon Jul 29, 2013 12:52 pm
Forum: AbleCommerce GOLD
Topic: Customer cannot place order
Replies: 6
Views: 4064

Re: Customer cannot place order

don't believe they added anything much to the post, so I removed them.
by Shopping Cart Admin
Mon Jul 29, 2013 11:51 am
Forum: AbleCommerce GOLD
Topic: Customer cannot place order
Replies: 6
Views: 4064

Re: Customer cannot place order

Hello Eldon,

It was likely the re-compile of the website, please make a minor change to the web.config such as turning on debugging to reset the application or restart IIs. We're still unable to replicate the issue, so once you get a chance please update us with your environment.
by Shopping Cart Admin
Mon Jul 29, 2013 10:50 am
Forum: AbleCommerce GOLD
Topic: Forum notifications stopped?
Replies: 5
Views: 3720

Re: Forum notifications stopped?

Hello,

We finally had a chance to look into this and the notifications should be going out now. Sorry for the trouble!
by Shopping Cart Admin
Mon Jul 29, 2013 10:39 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS and ABLE don't agree
Replies: 29
Views: 50640

Re: USPS and ABLE don't agree

Test post to check email notifications.
by Shopping Cart Admin
Mon Jul 29, 2013 8:57 am
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS and ABLE don't agree
Replies: 29
Views: 50640

Re: USPS and ABLE don't agree

Hello, Seems USPS priority is having it's priority adjusted and that is one of the possible reasons we've had two of these 'name changes' inside of 7 months. This was added to the instructions on the help site: IMPORTANT: When you add new shipping methods, you'll notice that each method will now hav...
by Shopping Cart Admin
Sun Jul 28, 2013 10:20 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS and ABLE don't agree
Replies: 29
Views: 50640

Re: USPS and ABLE don't agree

Hello Mary,

As I understand it you'll need to reselect the shipping methods, please try to provide some additional information to help us help you should this not prove successful.
by Shopping Cart Admin
Sun Jul 28, 2013 8:41 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: USPS and ABLE don't agree
Replies: 29
Views: 50640

Re: USPS and ABLE don't agree

Hello Tim, The patch for 7.0.x is updated on the help website. Given the terrible documentation with the USPS documentation on their new API, there wasn't even close to suitable notification from USPS. We had to put the patches together by trial and error which was very time consuming. Development w...
by Shopping Cart Admin
Fri Jul 26, 2013 1:33 pm
Forum: AbleCommerce 7.0 Asp.Net Shopping Cart
Topic: %0A Throws 403 Error on AmazonIPN.ashx
Replies: 2
Views: 17882

Re: %0A Throws 403 Error on AmazonIPN.ashx

Don't know about the error, but I'm certain that this is a violation of our licensing, you cannot just 'take' code from GOLD and use it for other purposes.
by Shopping Cart Admin
Fri Jul 26, 2013 1:24 pm
Forum: AbleCommerce GOLD
Topic: USPS API Updates for July
Replies: 25
Views: 22988

Re: USPS API Updates for July

Hello All, We're sorry for the delay on these patches, USPS didn't give us much notice and gave us less than useful documentation on the new changes. Most of what we've learned is by trial and error with their new API changes. Here's the update for GOLD R3,R4 and R5. http://help.ablecommerce.com/ind...
by Shopping Cart Admin
Thu Jul 18, 2013 3:42 pm
Forum: AbleCommerce GOLD
Topic: USPS API Updates for July
Replies: 25
Views: 22988

Re: USPS API Updates for July

This appears to be the only change that matters but development will have to look into it on a version by version basis. ExpressMailIntl, PriorityMailIntl, FirstClassMailIntl - ToName (legacy) will no longer be an acceptable request data element - ToFirstName and ToLastName must be used in place of ...
by Shopping Cart Admin
Thu Jul 18, 2013 3:28 pm
Forum: AbleCommerce GOLD
Topic: USPS API Updates for July
Replies: 25
Views: 22988

Re: USPS API Updates for July

I hope it's not a big change with the short notice they have given everyone.
by Shopping Cart Admin
Tue Jul 16, 2013 9:57 am
Forum: AbleCommerce GOLD
Topic: Forum notifications stopped?
Replies: 5
Views: 3720

Re: Forum notifications stopped?

Hello,

Thank you for the report, we're aware of the issue and it should be cleared up within 24 hours.