Search found 3309 matches
- Fri Jan 26, 2018 12:44 am
- Forum: AbleCommerce GOLD
- Topic: Variant Sku Search
- Replies: 25
- Views: 44594
Re: Variant Sku Search
In Able 7.x, that's how it worked. But not in Gold. In Gold, variant records are not written to disk unless you hit Save on the Manage Variants page. So if you just create your options and choices and VIEW the manage-variants page (not clicking Save)...no records are written to the disk. Hence to ge...
- Thu Jan 25, 2018 1:00 pm
- Forum: AbleCommerce GOLD
- Topic: Variant Sku Search
- Replies: 25
- Views: 44594
Re: Variant Sku Search
Unfortunately this does not work as expected Katie. While the search provider may have been updated to include the sku field in ac_ProductVariants, Able Gold (by default) does not store product variants in that table. A default variant matrix is computed "on-the-fly" and does not actually get persis...
- Fri Jan 19, 2018 7:20 am
- Forum: AbleCommerce GOLD
- Topic: January 18th UPS Shipping Update
- Replies: 10
- Views: 10731
Re: January 18th UPS Shipping Update
If it's the only one active on the server, then why would you still need to force it through AC? From your perspective, you can only see what the server is listening on. That only tells you what connections the server will accept inbound. What you cannot tell is whether the server's "client" protoc...
- Fri Jan 19, 2018 6:52 am
- Forum: AbleCommerce GOLD
- Topic: Issue exporting filtered order list
- Replies: 11
- Views: 10502
Re: Issue exporting filtered order list
LOL I know that feeling. That whole config-inheritance thing is quite unforgiving. Glad you figured it out
- Fri Jan 19, 2018 5:55 am
- Forum: AbleCommerce GOLD
- Topic: January 18th UPS Shipping Update
- Replies: 10
- Views: 10731
Re: January 18th UPS Shipping Update
Maybe someday they'll hop on that theres-a-reason-you-update-software train <insert Sheldon eye roll>Katie wrote: from customers still using older 7.x versions.
- Fri Jan 19, 2018 1:55 am
- Forum: AbleCommerce GOLD
- Topic: Issue exporting filtered order list
- Replies: 11
- Views: 10502
Re: Issue exporting filtered order list
Ah ok, rules out the timeout theory then
- Fri Jan 19, 2018 1:20 am
- Forum: AbleCommerce GOLD
- Topic: Issue exporting filtered order list
- Replies: 11
- Views: 10502
Re: Issue exporting filtered order list
Could also simply be a page timeout error because the process is taking too long to complete. I've seen browsers throw a 404 when the page doesn't respond within a set time period. Does the 404 come up right away, or does it take a few minutes to happen?
- Fri Jan 19, 2018 1:17 am
- Forum: AbleCommerce GOLD
- Topic: Changes in universal analytics
- Replies: 1
- Views: 3183
Re: Changes in universal analytics
I have many clients using that control. I haven't had any reports of it showing at the top of certain pages.
I suspect you've got some broken html tags somewhere causing javascript to render as literal instead of being interpreted by the client browser.
I suspect you've got some broken html tags somewhere causing javascript to render as literal instead of being interpreted by the client browser.
- Fri Jan 19, 2018 1:16 am
- Forum: AbleCommerce GOLD
- Topic: January 18th UPS Shipping Update
- Replies: 10
- Views: 10731
Re: January 18th UPS Shipping Update
Adding the code as per the link provided by Katie will fix the issue even if your server still supports TLS 1.0 as long as your site isn't utilizing TLS 1.0 protocol. Keep in mind that this statement is technically not accurate. It's not a question of whether or not your specific server "supports" ...
- Tue Jan 16, 2018 3:51 am
- Forum: AbleCommerce GOLD
- Topic: Anyone ever seen this issue?
- Replies: 6
- Views: 7797
Re: Anyone ever seen this issue?
Judy this is what I did in /Services/Membership/WebUserLocator.cs: Guid guid = AlwaysConvert.ToGuid(context.Application["BOT_USER_GUID"], Guid.Empty); if (guid == Guid.Empty) { guid = Guid.NewGuid(); context.Application["BOT_USER_GUID"] = guid; } // USE BOT USER GUID AS USER NAME user = UserDataSour...
- Tue Jan 16, 2018 2:21 am
- Forum: AbleCommerce GOLD
- Topic: TIP: How to lock down the store to authenticated users only
- Replies: 0
- Views: 21961
TIP: How to lock down the store to authenticated users only
A client wants a B2B site that does not sell to the general public. So the store needs to require authentication on every page, even the home page. This prevents both anonymous user from shopping the store as well as search engine bots from indexing the store catalog. The solution is poorly document...
- Thu Dec 21, 2017 6:24 am
- Forum: AbleCommerce GOLD
- Topic: Anyone ever seen this issue?
- Replies: 6
- Views: 7797
Re: Anyone ever seen this issue?
I've seen it before. Able's request handler has a piece of 'bot' detection code. The idea was to alleviate an issue with bots that crawl the site without including the user cookie provided by Able on the response of the first page hit. When the cookie is not included, every single page hit would gen...
- Wed Nov 29, 2017 3:40 am
- Forum: AbleCommerce GOLD
- Topic: UPS Rate Variation
- Replies: 19
- Views: 20799
Re: UPS Rate Variation
Good to know. I've updated two of my clients this morning, will post results tomorrow.
They haven't had any errors since yesterday morning using the TLS 1.2 fix. So I'm not sure my tests will be entirely valid in this situation.
They haven't had any errors since yesterday morning using the TLS 1.2 fix. So I'm not sure my tests will be entirely valid in this situation.
- Mon Nov 27, 2017 11:16 pm
- Forum: AbleCommerce GOLD
- Topic: UPS Rate Variation
- Replies: 19
- Views: 20799
Re: UPS Rate Variation
Interesting to note... must be upgraded to TLS 1.1 or 1.2 I would argue UPS's claim that they support TLS 1.1. All of my servers supported only TLS 1.1/1.2. And I have TLS 1.0 completely turned off in all respects. Yet I could not resolve the issue without forcing TLS 1.2 in global.asax. So don't ma...
- Mon Nov 27, 2017 11:09 pm
- Forum: AbleCommerce GOLD
- Topic: ShipStation Sync - how to prevent separate users firing it
- Replies: 2
- Views: 2768
Re: ShipStation Sync - how to prevent separate users firing it
I agree, not likely in the small mom-and-pop shops. But bigger shops easily have multiple people working the warehouse/shipping department. The progress timer is enabled per-page, but only displays once the Sync button is clicked. So if a sync is already in progress when you first access the page, y...
- Mon Nov 27, 2017 9:28 am
- Forum: AbleCommerce GOLD
- Topic: UPS Rate Variation
- Replies: 19
- Views: 20799
Re: UPS Rate Variation
End of day report: Both sites have a single UPS error. No other errors reported the entire day.
- Mon Nov 27, 2017 7:53 am
- Forum: AbleCommerce GOLD
- Topic: ShipStation Sync - how to prevent separate users firing it
- Replies: 2
- Views: 2768
ShipStation Sync - how to prevent separate users firing it
I don't see anything that prevents the ShipStation Sync from being fired multiple times by separate users. The postback timer is disabled initially, so the panels showing that a sync is in progress won't update until the Sync button is pressed. And the Sync button (or the thread routine) never does ...
- Mon Nov 27, 2017 2:15 am
- Forum: AbleCommerce GOLD
- Topic: UPS Rate Variation
- Replies: 19
- Views: 20799
Re: UPS Rate Variation
So as a test this morning I have updated two affected clients to force TLS 1.2. The changes were: Modified web.config to set targetFramework = "4.6" in two different places Modified global.asax to force TLS 1.2 in the Application_Start() section. My servers have TLS 1.0 disabled, but TLS 1.1 is stil...
- Fri Nov 24, 2017 6:40 am
- Forum: AbleCommerce GOLD
- Topic: UPS Rate Variation
- Replies: 19
- Views: 20799
Re: UPS Rate Variation
Not sure I'm following how the second code fix would help. Looks like it just loops 10 times. It doesn't seem to check rateQuotes.Count to see if any rates came back.
How is that beneficial??
How is that beneficial??
- Tue Nov 21, 2017 2:38 pm
- Forum: AbleCommerce GOLD
- Topic: UPS error preventing checkout
- Replies: 16
- Views: 15781
Re: UPS error preventing checkout
Ok my client has TLS 1.0 disabled and only supports TLS 1.1 and TLS 1.2. Both client and server protocols are set this way.
So I'm pretty sure I can rule out TLS as a problem. At least on our end.
Possibly it's an issue on the UPS side.
So I'm pretty sure I can rule out TLS as a problem. At least on our end.
Possibly it's an issue on the UPS side.
- Tue Nov 21, 2017 12:11 pm
- Forum: AbleCommerce GOLD
- Topic: UPS error preventing checkout
- Replies: 16
- Views: 15781
Re: UPS error preventing checkout
Hmm I'll have to check. My primary server is pure TLS 1.2, but I don't recall if I performed the same steps on that particular client's server. I'll check tonight or early tomorrow AM and update here. I wasn't aware UPS was doing the TLS transition. Someone in UPS should fired for timing that transi...
- Tue Nov 21, 2017 9:40 am
- Forum: AbleCommerce GOLD
- Topic: UPS error preventing checkout
- Replies: 16
- Views: 15781
Re: UPS error preventing checkout
My client is still seeing the errors intermittently. Some orders have come through with UPS shipping methods, so the problem is not persistent.
- Mon Nov 20, 2017 11:22 am
- Forum: AbleCommerce GOLD
- Topic: UPS error preventing checkout
- Replies: 16
- Views: 15781
Re: UPS error preventing checkout
Got a client that's been seeing UPS errors all day long today...always a 403-Forbidden response from UPS.
- Thu Nov 02, 2017 2:47 am
- Forum: AbleCommerce GOLD
- Topic: ShipStation Sync notifying wrong customers when sync run
- Replies: 16
- Views: 11868
Re: ShipStation Sync notifying wrong customers when sync run
I have been trying to reproduce this issue all afternoon with no luck. I am working in batches of 15-20 orders and no matter what I try, the shipped emails are always sent to the correct user. This was the one issue I couldn't reproduce locally either. It only happened on the live website. I can te...
- Wed Nov 01, 2017 2:43 am
- Forum: AbleCommerce GOLD
- Topic: ShipStation Sync notifying wrong customers when sync run
- Replies: 16
- Views: 11868
Re: ShipStation Sync notifying wrong customers when sync run
We have confirmed there is also an issue with variants. If the variant is deleted from the product variant matrix before the order is pushed to ShipStation, an exception is thrown during the push and the order will not push. The code is trying to locate each option choice using the original optionCh...